Lean culture for the construction industry : building responsible and committed project teams
Contents -- Foreword -- Acknowledgments -- Introduction -- Chapter 1 Lean in Its Proper Context -- Lean as an Operating System -- The Hidden Magnitude of Waste -- Goal Setting -- Waste Identification -- Overproduction -- Transportation -- Excess Inventory -- Rework and Defects -- Overprocessing -- A...
Ausführliche Beschreibung
Gespeichert in:
| Autor*in: |
Santorella, Gary [verfasserIn] |
|---|
| Format: |
E-Book |
|---|---|
| Sprache: |
Englisch |
| Erschienen: |
Boca Raton, FL London New York: CRC Press ; 2017 © 2017 |
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| Ausgabe: |
Second edition |
| Schlagwörter: | |
|---|---|
| Schlagwörter: |
Construction industry--Personnel management Construction industry, Personnel management |
| Systematik: |
|
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| Umfang: |
1 Online-Ressource (xxii, 297 Seiten) |
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| Weitere Ausgabe: |
Erscheint auch als Druck-Ausgabe Santorella, Gary: Lean culture for the construction industry - Boca Raton, FL : CRC Press, Taylor & Francis Group, 2017 |
|---|
| Links: | |
|---|---|
| ISBN: |
978-1-351-73687-9 |
| Katalog-ID: |
1653375000 |
|---|
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| 520 | |a Contents -- Foreword -- Acknowledgments -- Introduction -- Chapter 1 Lean in Its Proper Context -- Lean as an Operating System -- The Hidden Magnitude of Waste -- Goal Setting -- Waste Identification -- Overproduction -- Transportation -- Excess Inventory -- Rework and Defects -- Overprocessing -- Associate Motion -- Waiting Time and Delays -- Underutilized Human Resources -- The Lean Toolbox -- Value Stream Mapping -- Standard Work -- The Kaizen Event -- The Eight Deadly Interpersonal Forms of Waste -- Misplaced Value -- Viewing Others as Objects (Being in the Box) -- Finger-Pointing and Blame -- CYA (or a Lack of Vulnerability and Transparency) -- Lack of a "Big Picture" Understanding -- Unclear Roles and Expectations -- Unclear Sense of Purpose/The Missing "Whys" -- C&C vs. Service -- Chapter 2 Lean Culture Defined -- Shared Sense of Purpose -- "Win-Win" Systems Thinking -- Creating an environment in which the exposure of problems, abnormalities, and inconsistencies is not only allowed but encouraged -- Chapter 3 Lean Cuisine and Construction: The Benefits of a Food Industry Perspective -- Chapter 4 The Lean Team Challenge -- The Invitation Test -- Chapter 5 Trust: Laying the Foundation -- Chapter 6 Is Your Attitude a Value-Add? -- Chapter 7 Lean Ethics -- Ethics -- Cognitive Distortions -- Chapter 8 Construction 101: Basics from a Lean Perspective -- Structure -- Organizational Structure -- Roles and Responsibilities -- Work Plans -- Impact Awareness -- Know Your Audience -- Respect for Chain of Command -- Policies and Procedures -- Tools to Do the Job -- Flow -- Pull vs. Push -- The Schedule -- Flow and the Individual -- Feedback and Positioning -- Chapter 9 Execution and Overarching Philosophies -- Overarching Philosophies -- Execution Philosophies -- Bridging Strategies | ||
| 520 | |a Chapter 10 Lean Purpose -- Chapter 11 Conflict Paradox: Encouraging Debate without Letting It Become Destructive -- Resolving Unproductive Conflicts -- Chapter 12 Establishing and Maintaining High Standards -- Chapter 13 Influencing versus Motivating -- Positive Reinforcement -- Negative Reinforcement (Punishment Prevention) -- Punishment -- Shaping: How People Acquire New Skills -- Team Reinforcements -- How Things Can Go Astray -- Chapter 14 Constructive Discipline (Knowing When and How to Draw the Line) -- Operationalizing Problematic Behavior -- Chapter 15 Commitment and Accountability -- Chapter 16 Building a Lean Safety Culture -- Chapter 17 Fine-Tuning: Keeping Your Fingers on the Team's Pulse via Continuous Lean Culture Assessment -- Behavioral Indicators -- Listening Skills -- Procedural Indicators -- External Indicators -- Assessment and The Basics -- Organizational Changes and the Role of Emotions -- Paying Attention to the Good Stuff -- Chapter 18 Managing External Partner Anxiety and Anger -- Anxiety and Performance -- When Anxiety Tips into Anger -- Understanding the Owner's Perspective -- Joining Their Anxiety rather than Resisting It -- Go the Extra Mile to Fully Understand the Owner's Needs and Concerns -- Owner Anxiety as a Matter of Timing -- Establishing Clear Boundaries -- Knowing When to Set Limits -- Heading Off the Rage Train -- Understanding the Concerns of the Architects -- Design as an Expression of Values -- Learning to Openly Express Your Own Anxiety -- Lean Partnering -- Chapter 19 Generational Issues -- Conclusion: The Human Condition -- Index -- About the Author | ||
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9781351736879 : electronic bk. 978-1-351-73687-9 9781498787246 (DE-627)1653375000 (DE-576)500466572 (DE-599)KEP014939754 (OCoLC)1021210519 (OCoLC)1030365282 (EBC)EBC5050407 (EBL)5050407 (EBR)11444726 (EBP)014939754 (RPAM)MIL1037165 DE-627 ger DE-627 rda eng XD-US XA-GB 624.0683 ZI 3800 rvk (DE-625)rvk/156399: 56.40 bkl Santorella, Gary verfasserin aut Lean culture for the construction industry building responsible and committed project teams Gary Santorella Second edition Boca Raton, FL London New York CRC Press [2017] © 2017 1 Online-Ressource (xxii, 297 Seiten) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Contents -- Foreword -- Acknowledgments -- Introduction -- Chapter 1 Lean in Its Proper Context -- Lean as an Operating System -- The Hidden Magnitude of Waste -- Goal Setting -- Waste Identification -- Overproduction -- Transportation -- Excess Inventory -- Rework and Defects -- Overprocessing -- Associate Motion -- Waiting Time and Delays -- Underutilized Human Resources -- The Lean Toolbox -- Value Stream Mapping -- Standard Work -- The Kaizen Event -- The Eight Deadly Interpersonal Forms of Waste -- Misplaced Value -- Viewing Others as Objects (Being in the Box) -- Finger-Pointing and Blame -- CYA (or a Lack of Vulnerability and Transparency) -- Lack of a "Big Picture" Understanding -- Unclear Roles and Expectations -- Unclear Sense of Purpose/The Missing "Whys" -- C&C vs. Service -- Chapter 2 Lean Culture Defined -- Shared Sense of Purpose -- "Win-Win" Systems Thinking -- Creating an environment in which the exposure of problems, abnormalities, and inconsistencies is not only allowed but encouraged -- Chapter 3 Lean Cuisine and Construction: The Benefits of a Food Industry Perspective -- Chapter 4 The Lean Team Challenge -- The Invitation Test -- Chapter 5 Trust: Laying the Foundation -- Chapter 6 Is Your Attitude a Value-Add? -- Chapter 7 Lean Ethics -- Ethics -- Cognitive Distortions -- Chapter 8 Construction 101: Basics from a Lean Perspective -- Structure -- Organizational Structure -- Roles and Responsibilities -- Work Plans -- Impact Awareness -- Know Your Audience -- Respect for Chain of Command -- Policies and Procedures -- Tools to Do the Job -- Flow -- Pull vs. Push -- The Schedule -- Flow and the Individual -- Feedback and Positioning -- Chapter 9 Execution and Overarching Philosophies -- Overarching Philosophies -- Execution Philosophies -- Bridging Strategies Chapter 10 Lean Purpose -- Chapter 11 Conflict Paradox: Encouraging Debate without Letting It Become Destructive -- Resolving Unproductive Conflicts -- Chapter 12 Establishing and Maintaining High Standards -- Chapter 13 Influencing versus Motivating -- Positive Reinforcement -- Negative Reinforcement (Punishment Prevention) -- Punishment -- Shaping: How People Acquire New Skills -- Team Reinforcements -- How Things Can Go Astray -- Chapter 14 Constructive Discipline (Knowing When and How to Draw the Line) -- Operationalizing Problematic Behavior -- Chapter 15 Commitment and Accountability -- Chapter 16 Building a Lean Safety Culture -- Chapter 17 Fine-Tuning: Keeping Your Fingers on the Team's Pulse via Continuous Lean Culture Assessment -- Behavioral Indicators -- Listening Skills -- Procedural Indicators -- External Indicators -- Assessment and The Basics -- Organizational Changes and the Role of Emotions -- Paying Attention to the Good Stuff -- Chapter 18 Managing External Partner Anxiety and Anger -- Anxiety and Performance -- When Anxiety Tips into Anger -- Understanding the Owner's Perspective -- Joining Their Anxiety rather than Resisting It -- Go the Extra Mile to Fully Understand the Owner's Needs and Concerns -- Owner Anxiety as a Matter of Timing -- Establishing Clear Boundaries -- Knowing When to Set Limits -- Heading Off the Rage Train -- Understanding the Concerns of the Architects -- Design as an Expression of Values -- Learning to Openly Express Your Own Anxiety -- Lean Partnering -- Chapter 19 Generational Issues -- Conclusion: The Human Condition -- Index -- About the Author Construction industry--Personnel management Construction industry Personnel management Construction industry Management Lean manufacturing Electronic books s (DE-588)4069177-9 (DE-627)106104128 (DE-576)20917580X Bauwirtschaft gnd s (DE-588)4300840-9 (DE-627)104096772 (DE-576)211033030 Lean Management gnd (DE-627) 9781498787246 Erscheint auch als Druck-Ausgabe Santorella, Gary Lean culture for the construction industry Second Edition Boca Raton, FL : CRC Press, Taylor & Francis Group, 2017 xxii, 297 Seiten (DE-627)883986817 9781498787246 https://ebookcentral.proquest.com/lib/kxp/detail.action?docID=5050407 X:EBC Aggregator lizenzpflichtig Volltext https://ebookcentral.proquest.com/lib/kxp/detail.action?docID=5050407 X:EBC Verlag lizenzpflichtig Volltext http://www.gbv.de/dms/bowker/toc/9781498787246.pdf 2022-12-29 Aggregator Inhaltsverzeichnis (DE-627)1000350274 ZDB-30-PQE GBV_ILN_206 ISIL_DE-Brg3 SYSFLAG_1 GBV_KXP GBV_ILN_370 ISIL_DE-1373 GBV_ILN_808 GBV_ILN_2059 ISIL_DE-Kon4 GBV ExPruef ZI 3800 Bauführung Technik Bauingenieurwesen Bauwirtschaft Bauführung (DE-627)1270867113 (DE-625)rvk/156399: (DE-576)200867113 56.40 Baubetrieb SEPA (DE-627)106421077 BO 045F 624.0683 206 01 3350 1725122138 00 --%%-- Online-Ressource g --%%-- OLR-EBL If you are a ThHF affiliate and the E-Book is not fully accessible, please send us a purchase or short time loan request. All others: Inter-library loans and guest access on campus premises is not possible. zh 24-11-17 370 01 4370 3976632635 olr-ebook ebc-pda Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. i z 09-09-21 808 01 4808 3542098159 olr-ebc-sichtbar Ebook noch nicht erworben! Nach dem Kauf: Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. zg 18-11-19 808 02 4808 3542025798 olr-ebc-sichtbar Ebook noch nicht erworben! Nach dem Kauf: Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. zg 18-11-19 2059 01 DE-Kon4 3364899819 00 --%%-- eBook ebcentral --%%-- n Elektronischer Volltext - Campuslizenz l01 06-03-18 206 01 3350 Full Text only for ThHF affiliates https://thh-friedensau.idm.oclc.org/login?url=http://ebookcentral.proquest.com/lib/thhfriedensau/detail.action?docID=5050407 370 01 4370 E-Book: Zugriff im HCU-Netz. Zugriff von auβerhalb nur für HCU-Angehörige möglich https://ebookcentral.proquest.com/lib/hcuhamburg-ebooks/detail.action?docID=5050407 808 01 4808 Zugriff nur für Hochschulangehörige https://ebookcentral.proquest.com/lib/ue-germany/detail.action?docID=5050407 808 02 4808 Zugriff nur für Hochschulangehörige https://ebookcentral.proquest.com/lib/ue-germany/detail.action?docID=5050407 2059 01 DE-Kon4 https://ebookcentral.proquest.com/lib/htwg-konstanz/detail.action?docID=5050407 206 01 3350 OLR-EBL 370 01 4370 olr-ebook ebc-pda 370 01 4370 ACQ 808 01 4808 olr-ebc-sichtbar 808 02 4808 olr-ebc-sichtbar 370 01 4370 202401 |
| spelling |
9781351736879 : electronic bk. 978-1-351-73687-9 9781498787246 (DE-627)1653375000 (DE-576)500466572 (DE-599)KEP014939754 (OCoLC)1021210519 (OCoLC)1030365282 (EBC)EBC5050407 (EBL)5050407 (EBR)11444726 (EBP)014939754 (RPAM)MIL1037165 DE-627 ger DE-627 rda eng XD-US XA-GB 624.0683 ZI 3800 rvk (DE-625)rvk/156399: 56.40 bkl Santorella, Gary verfasserin aut Lean culture for the construction industry building responsible and committed project teams Gary Santorella Second edition Boca Raton, FL London New York CRC Press [2017] © 2017 1 Online-Ressource (xxii, 297 Seiten) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Contents -- Foreword -- Acknowledgments -- Introduction -- Chapter 1 Lean in Its Proper Context -- Lean as an Operating System -- The Hidden Magnitude of Waste -- Goal Setting -- Waste Identification -- Overproduction -- Transportation -- Excess Inventory -- Rework and Defects -- Overprocessing -- Associate Motion -- Waiting Time and Delays -- Underutilized Human Resources -- The Lean Toolbox -- Value Stream Mapping -- Standard Work -- The Kaizen Event -- The Eight Deadly Interpersonal Forms of Waste -- Misplaced Value -- Viewing Others as Objects (Being in the Box) -- Finger-Pointing and Blame -- CYA (or a Lack of Vulnerability and Transparency) -- Lack of a "Big Picture" Understanding -- Unclear Roles and Expectations -- Unclear Sense of Purpose/The Missing "Whys" -- C&C vs. Service -- Chapter 2 Lean Culture Defined -- Shared Sense of Purpose -- "Win-Win" Systems Thinking -- Creating an environment in which the exposure of problems, abnormalities, and inconsistencies is not only allowed but encouraged -- Chapter 3 Lean Cuisine and Construction: The Benefits of a Food Industry Perspective -- Chapter 4 The Lean Team Challenge -- The Invitation Test -- Chapter 5 Trust: Laying the Foundation -- Chapter 6 Is Your Attitude a Value-Add? -- Chapter 7 Lean Ethics -- Ethics -- Cognitive Distortions -- Chapter 8 Construction 101: Basics from a Lean Perspective -- Structure -- Organizational Structure -- Roles and Responsibilities -- Work Plans -- Impact Awareness -- Know Your Audience -- Respect for Chain of Command -- Policies and Procedures -- Tools to Do the Job -- Flow -- Pull vs. Push -- The Schedule -- Flow and the Individual -- Feedback and Positioning -- Chapter 9 Execution and Overarching Philosophies -- Overarching Philosophies -- Execution Philosophies -- Bridging Strategies Chapter 10 Lean Purpose -- Chapter 11 Conflict Paradox: Encouraging Debate without Letting It Become Destructive -- Resolving Unproductive Conflicts -- Chapter 12 Establishing and Maintaining High Standards -- Chapter 13 Influencing versus Motivating -- Positive Reinforcement -- Negative Reinforcement (Punishment Prevention) -- Punishment -- Shaping: How People Acquire New Skills -- Team Reinforcements -- How Things Can Go Astray -- Chapter 14 Constructive Discipline (Knowing When and How to Draw the Line) -- Operationalizing Problematic Behavior -- Chapter 15 Commitment and Accountability -- Chapter 16 Building a Lean Safety Culture -- Chapter 17 Fine-Tuning: Keeping Your Fingers on the Team's Pulse via Continuous Lean Culture Assessment -- Behavioral Indicators -- Listening Skills -- Procedural Indicators -- External Indicators -- Assessment and The Basics -- Organizational Changes and the Role of Emotions -- Paying Attention to the Good Stuff -- Chapter 18 Managing External Partner Anxiety and Anger -- Anxiety and Performance -- When Anxiety Tips into Anger -- Understanding the Owner's Perspective -- Joining Their Anxiety rather than Resisting It -- Go the Extra Mile to Fully Understand the Owner's Needs and Concerns -- Owner Anxiety as a Matter of Timing -- Establishing Clear Boundaries -- Knowing When to Set Limits -- Heading Off the Rage Train -- Understanding the Concerns of the Architects -- Design as an Expression of Values -- Learning to Openly Express Your Own Anxiety -- Lean Partnering -- Chapter 19 Generational Issues -- Conclusion: The Human Condition -- Index -- About the Author Construction industry--Personnel management Construction industry Personnel management Construction industry Management Lean manufacturing Electronic books s (DE-588)4069177-9 (DE-627)106104128 (DE-576)20917580X Bauwirtschaft gnd s (DE-588)4300840-9 (DE-627)104096772 (DE-576)211033030 Lean Management gnd (DE-627) 9781498787246 Erscheint auch als Druck-Ausgabe Santorella, Gary Lean culture for the construction industry Second Edition Boca Raton, FL : CRC Press, Taylor & Francis Group, 2017 xxii, 297 Seiten (DE-627)883986817 9781498787246 https://ebookcentral.proquest.com/lib/kxp/detail.action?docID=5050407 X:EBC Aggregator lizenzpflichtig Volltext https://ebookcentral.proquest.com/lib/kxp/detail.action?docID=5050407 X:EBC Verlag lizenzpflichtig Volltext http://www.gbv.de/dms/bowker/toc/9781498787246.pdf 2022-12-29 Aggregator Inhaltsverzeichnis (DE-627)1000350274 ZDB-30-PQE GBV_ILN_206 ISIL_DE-Brg3 SYSFLAG_1 GBV_KXP GBV_ILN_370 ISIL_DE-1373 GBV_ILN_808 GBV_ILN_2059 ISIL_DE-Kon4 GBV ExPruef ZI 3800 Bauführung Technik Bauingenieurwesen Bauwirtschaft Bauführung (DE-627)1270867113 (DE-625)rvk/156399: (DE-576)200867113 56.40 Baubetrieb SEPA (DE-627)106421077 BO 045F 624.0683 206 01 3350 1725122138 00 --%%-- Online-Ressource g --%%-- OLR-EBL If you are a ThHF affiliate and the E-Book is not fully accessible, please send us a purchase or short time loan request. All others: Inter-library loans and guest access on campus premises is not possible. zh 24-11-17 370 01 4370 3976632635 olr-ebook ebc-pda Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. i z 09-09-21 808 01 4808 3542098159 olr-ebc-sichtbar Ebook noch nicht erworben! Nach dem Kauf: Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. zg 18-11-19 808 02 4808 3542025798 olr-ebc-sichtbar Ebook noch nicht erworben! Nach dem Kauf: Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. zg 18-11-19 2059 01 DE-Kon4 3364899819 00 --%%-- eBook ebcentral --%%-- n Elektronischer Volltext - Campuslizenz l01 06-03-18 206 01 3350 Full Text only for ThHF affiliates https://thh-friedensau.idm.oclc.org/login?url=http://ebookcentral.proquest.com/lib/thhfriedensau/detail.action?docID=5050407 370 01 4370 E-Book: Zugriff im HCU-Netz. Zugriff von auβerhalb nur für HCU-Angehörige möglich https://ebookcentral.proquest.com/lib/hcuhamburg-ebooks/detail.action?docID=5050407 808 01 4808 Zugriff nur für Hochschulangehörige https://ebookcentral.proquest.com/lib/ue-germany/detail.action?docID=5050407 808 02 4808 Zugriff nur für Hochschulangehörige https://ebookcentral.proquest.com/lib/ue-germany/detail.action?docID=5050407 2059 01 DE-Kon4 https://ebookcentral.proquest.com/lib/htwg-konstanz/detail.action?docID=5050407 206 01 3350 OLR-EBL 370 01 4370 olr-ebook ebc-pda 370 01 4370 ACQ 808 01 4808 olr-ebc-sichtbar 808 02 4808 olr-ebc-sichtbar 370 01 4370 202401 |
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9781351736879 : electronic bk. 978-1-351-73687-9 9781498787246 (DE-627)1653375000 (DE-576)500466572 (DE-599)KEP014939754 (OCoLC)1021210519 (OCoLC)1030365282 (EBC)EBC5050407 (EBL)5050407 (EBR)11444726 (EBP)014939754 (RPAM)MIL1037165 DE-627 ger DE-627 rda eng XD-US XA-GB 624.0683 ZI 3800 rvk (DE-625)rvk/156399: 56.40 bkl Santorella, Gary verfasserin aut Lean culture for the construction industry building responsible and committed project teams Gary Santorella Second edition Boca Raton, FL London New York CRC Press [2017] © 2017 1 Online-Ressource (xxii, 297 Seiten) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Contents -- Foreword -- Acknowledgments -- Introduction -- Chapter 1 Lean in Its Proper Context -- Lean as an Operating System -- The Hidden Magnitude of Waste -- Goal Setting -- Waste Identification -- Overproduction -- Transportation -- Excess Inventory -- Rework and Defects -- Overprocessing -- Associate Motion -- Waiting Time and Delays -- Underutilized Human Resources -- The Lean Toolbox -- Value Stream Mapping -- Standard Work -- The Kaizen Event -- The Eight Deadly Interpersonal Forms of Waste -- Misplaced Value -- Viewing Others as Objects (Being in the Box) -- Finger-Pointing and Blame -- CYA (or a Lack of Vulnerability and Transparency) -- Lack of a "Big Picture" Understanding -- Unclear Roles and Expectations -- Unclear Sense of Purpose/The Missing "Whys" -- C&C vs. Service -- Chapter 2 Lean Culture Defined -- Shared Sense of Purpose -- "Win-Win" Systems Thinking -- Creating an environment in which the exposure of problems, abnormalities, and inconsistencies is not only allowed but encouraged -- Chapter 3 Lean Cuisine and Construction: The Benefits of a Food Industry Perspective -- Chapter 4 The Lean Team Challenge -- The Invitation Test -- Chapter 5 Trust: Laying the Foundation -- Chapter 6 Is Your Attitude a Value-Add? -- Chapter 7 Lean Ethics -- Ethics -- Cognitive Distortions -- Chapter 8 Construction 101: Basics from a Lean Perspective -- Structure -- Organizational Structure -- Roles and Responsibilities -- Work Plans -- Impact Awareness -- Know Your Audience -- Respect for Chain of Command -- Policies and Procedures -- Tools to Do the Job -- Flow -- Pull vs. Push -- The Schedule -- Flow and the Individual -- Feedback and Positioning -- Chapter 9 Execution and Overarching Philosophies -- Overarching Philosophies -- Execution Philosophies -- Bridging Strategies Chapter 10 Lean Purpose -- Chapter 11 Conflict Paradox: Encouraging Debate without Letting It Become Destructive -- Resolving Unproductive Conflicts -- Chapter 12 Establishing and Maintaining High Standards -- Chapter 13 Influencing versus Motivating -- Positive Reinforcement -- Negative Reinforcement (Punishment Prevention) -- Punishment -- Shaping: How People Acquire New Skills -- Team Reinforcements -- How Things Can Go Astray -- Chapter 14 Constructive Discipline (Knowing When and How to Draw the Line) -- Operationalizing Problematic Behavior -- Chapter 15 Commitment and Accountability -- Chapter 16 Building a Lean Safety Culture -- Chapter 17 Fine-Tuning: Keeping Your Fingers on the Team's Pulse via Continuous Lean Culture Assessment -- Behavioral Indicators -- Listening Skills -- Procedural Indicators -- External Indicators -- Assessment and The Basics -- Organizational Changes and the Role of Emotions -- Paying Attention to the Good Stuff -- Chapter 18 Managing External Partner Anxiety and Anger -- Anxiety and Performance -- When Anxiety Tips into Anger -- Understanding the Owner's Perspective -- Joining Their Anxiety rather than Resisting It -- Go the Extra Mile to Fully Understand the Owner's Needs and Concerns -- Owner Anxiety as a Matter of Timing -- Establishing Clear Boundaries -- Knowing When to Set Limits -- Heading Off the Rage Train -- Understanding the Concerns of the Architects -- Design as an Expression of Values -- Learning to Openly Express Your Own Anxiety -- Lean Partnering -- Chapter 19 Generational Issues -- Conclusion: The Human Condition -- Index -- About the Author Construction industry--Personnel management Construction industry Personnel management Construction industry Management Lean manufacturing Electronic books s (DE-588)4069177-9 (DE-627)106104128 (DE-576)20917580X Bauwirtschaft gnd s (DE-588)4300840-9 (DE-627)104096772 (DE-576)211033030 Lean Management gnd (DE-627) 9781498787246 Erscheint auch als Druck-Ausgabe Santorella, Gary Lean culture for the construction industry Second Edition Boca Raton, FL : CRC Press, Taylor & Francis Group, 2017 xxii, 297 Seiten (DE-627)883986817 9781498787246 https://ebookcentral.proquest.com/lib/kxp/detail.action?docID=5050407 X:EBC Aggregator lizenzpflichtig Volltext https://ebookcentral.proquest.com/lib/kxp/detail.action?docID=5050407 X:EBC Verlag lizenzpflichtig Volltext http://www.gbv.de/dms/bowker/toc/9781498787246.pdf 2022-12-29 Aggregator Inhaltsverzeichnis (DE-627)1000350274 ZDB-30-PQE GBV_ILN_206 ISIL_DE-Brg3 SYSFLAG_1 GBV_KXP GBV_ILN_370 ISIL_DE-1373 GBV_ILN_808 GBV_ILN_2059 ISIL_DE-Kon4 GBV ExPruef ZI 3800 Bauführung Technik Bauingenieurwesen Bauwirtschaft Bauführung (DE-627)1270867113 (DE-625)rvk/156399: (DE-576)200867113 56.40 Baubetrieb SEPA (DE-627)106421077 BO 045F 624.0683 206 01 3350 1725122138 00 --%%-- Online-Ressource g --%%-- OLR-EBL If you are a ThHF affiliate and the E-Book is not fully accessible, please send us a purchase or short time loan request. All others: Inter-library loans and guest access on campus premises is not possible. zh 24-11-17 370 01 4370 3976632635 olr-ebook ebc-pda Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. i z 09-09-21 808 01 4808 3542098159 olr-ebc-sichtbar Ebook noch nicht erworben! Nach dem Kauf: Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. zg 18-11-19 808 02 4808 3542025798 olr-ebc-sichtbar Ebook noch nicht erworben! Nach dem Kauf: Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. zg 18-11-19 2059 01 DE-Kon4 3364899819 00 --%%-- eBook ebcentral --%%-- n Elektronischer Volltext - Campuslizenz l01 06-03-18 206 01 3350 Full Text only for ThHF affiliates https://thh-friedensau.idm.oclc.org/login?url=http://ebookcentral.proquest.com/lib/thhfriedensau/detail.action?docID=5050407 370 01 4370 E-Book: Zugriff im HCU-Netz. Zugriff von auβerhalb nur für HCU-Angehörige möglich https://ebookcentral.proquest.com/lib/hcuhamburg-ebooks/detail.action?docID=5050407 808 01 4808 Zugriff nur für Hochschulangehörige https://ebookcentral.proquest.com/lib/ue-germany/detail.action?docID=5050407 808 02 4808 Zugriff nur für Hochschulangehörige https://ebookcentral.proquest.com/lib/ue-germany/detail.action?docID=5050407 2059 01 DE-Kon4 https://ebookcentral.proquest.com/lib/htwg-konstanz/detail.action?docID=5050407 206 01 3350 OLR-EBL 370 01 4370 olr-ebook ebc-pda 370 01 4370 ACQ 808 01 4808 olr-ebc-sichtbar 808 02 4808 olr-ebc-sichtbar 370 01 4370 202401 |
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9781351736879 : electronic bk. 978-1-351-73687-9 9781498787246 (DE-627)1653375000 (DE-576)500466572 (DE-599)KEP014939754 (OCoLC)1021210519 (OCoLC)1030365282 (EBC)EBC5050407 (EBL)5050407 (EBR)11444726 (EBP)014939754 (RPAM)MIL1037165 DE-627 ger DE-627 rda eng XD-US XA-GB 624.0683 ZI 3800 rvk (DE-625)rvk/156399: 56.40 bkl Santorella, Gary verfasserin aut Lean culture for the construction industry building responsible and committed project teams Gary Santorella Second edition Boca Raton, FL London New York CRC Press [2017] © 2017 1 Online-Ressource (xxii, 297 Seiten) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Contents -- Foreword -- Acknowledgments -- Introduction -- Chapter 1 Lean in Its Proper Context -- Lean as an Operating System -- The Hidden Magnitude of Waste -- Goal Setting -- Waste Identification -- Overproduction -- Transportation -- Excess Inventory -- Rework and Defects -- Overprocessing -- Associate Motion -- Waiting Time and Delays -- Underutilized Human Resources -- The Lean Toolbox -- Value Stream Mapping -- Standard Work -- The Kaizen Event -- The Eight Deadly Interpersonal Forms of Waste -- Misplaced Value -- Viewing Others as Objects (Being in the Box) -- Finger-Pointing and Blame -- CYA (or a Lack of Vulnerability and Transparency) -- Lack of a "Big Picture" Understanding -- Unclear Roles and Expectations -- Unclear Sense of Purpose/The Missing "Whys" -- C&C vs. Service -- Chapter 2 Lean Culture Defined -- Shared Sense of Purpose -- "Win-Win" Systems Thinking -- Creating an environment in which the exposure of problems, abnormalities, and inconsistencies is not only allowed but encouraged -- Chapter 3 Lean Cuisine and Construction: The Benefits of a Food Industry Perspective -- Chapter 4 The Lean Team Challenge -- The Invitation Test -- Chapter 5 Trust: Laying the Foundation -- Chapter 6 Is Your Attitude a Value-Add? -- Chapter 7 Lean Ethics -- Ethics -- Cognitive Distortions -- Chapter 8 Construction 101: Basics from a Lean Perspective -- Structure -- Organizational Structure -- Roles and Responsibilities -- Work Plans -- Impact Awareness -- Know Your Audience -- Respect for Chain of Command -- Policies and Procedures -- Tools to Do the Job -- Flow -- Pull vs. Push -- The Schedule -- Flow and the Individual -- Feedback and Positioning -- Chapter 9 Execution and Overarching Philosophies -- Overarching Philosophies -- Execution Philosophies -- Bridging Strategies Chapter 10 Lean Purpose -- Chapter 11 Conflict Paradox: Encouraging Debate without Letting It Become Destructive -- Resolving Unproductive Conflicts -- Chapter 12 Establishing and Maintaining High Standards -- Chapter 13 Influencing versus Motivating -- Positive Reinforcement -- Negative Reinforcement (Punishment Prevention) -- Punishment -- Shaping: How People Acquire New Skills -- Team Reinforcements -- How Things Can Go Astray -- Chapter 14 Constructive Discipline (Knowing When and How to Draw the Line) -- Operationalizing Problematic Behavior -- Chapter 15 Commitment and Accountability -- Chapter 16 Building a Lean Safety Culture -- Chapter 17 Fine-Tuning: Keeping Your Fingers on the Team's Pulse via Continuous Lean Culture Assessment -- Behavioral Indicators -- Listening Skills -- Procedural Indicators -- External Indicators -- Assessment and The Basics -- Organizational Changes and the Role of Emotions -- Paying Attention to the Good Stuff -- Chapter 18 Managing External Partner Anxiety and Anger -- Anxiety and Performance -- When Anxiety Tips into Anger -- Understanding the Owner's Perspective -- Joining Their Anxiety rather than Resisting It -- Go the Extra Mile to Fully Understand the Owner's Needs and Concerns -- Owner Anxiety as a Matter of Timing -- Establishing Clear Boundaries -- Knowing When to Set Limits -- Heading Off the Rage Train -- Understanding the Concerns of the Architects -- Design as an Expression of Values -- Learning to Openly Express Your Own Anxiety -- Lean Partnering -- Chapter 19 Generational Issues -- Conclusion: The Human Condition -- Index -- About the Author Construction industry--Personnel management Construction industry Personnel management Construction industry Management Lean manufacturing Electronic books s (DE-588)4069177-9 (DE-627)106104128 (DE-576)20917580X Bauwirtschaft gnd s (DE-588)4300840-9 (DE-627)104096772 (DE-576)211033030 Lean Management gnd (DE-627) 9781498787246 Erscheint auch als Druck-Ausgabe Santorella, Gary Lean culture for the construction industry Second Edition Boca Raton, FL : CRC Press, Taylor & Francis Group, 2017 xxii, 297 Seiten (DE-627)883986817 9781498787246 https://ebookcentral.proquest.com/lib/kxp/detail.action?docID=5050407 X:EBC Aggregator lizenzpflichtig Volltext https://ebookcentral.proquest.com/lib/kxp/detail.action?docID=5050407 X:EBC Verlag lizenzpflichtig Volltext http://www.gbv.de/dms/bowker/toc/9781498787246.pdf 2022-12-29 Aggregator Inhaltsverzeichnis (DE-627)1000350274 ZDB-30-PQE GBV_ILN_206 ISIL_DE-Brg3 SYSFLAG_1 GBV_KXP GBV_ILN_370 ISIL_DE-1373 GBV_ILN_808 GBV_ILN_2059 ISIL_DE-Kon4 GBV ExPruef ZI 3800 Bauführung Technik Bauingenieurwesen Bauwirtschaft Bauführung (DE-627)1270867113 (DE-625)rvk/156399: (DE-576)200867113 56.40 Baubetrieb SEPA (DE-627)106421077 BO 045F 624.0683 206 01 3350 1725122138 00 --%%-- Online-Ressource g --%%-- OLR-EBL If you are a ThHF affiliate and the E-Book is not fully accessible, please send us a purchase or short time loan request. All others: Inter-library loans and guest access on campus premises is not possible. zh 24-11-17 370 01 4370 3976632635 olr-ebook ebc-pda Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. i z 09-09-21 808 01 4808 3542098159 olr-ebc-sichtbar Ebook noch nicht erworben! Nach dem Kauf: Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. zg 18-11-19 808 02 4808 3542025798 olr-ebc-sichtbar Ebook noch nicht erworben! Nach dem Kauf: Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. zg 18-11-19 2059 01 DE-Kon4 3364899819 00 --%%-- eBook ebcentral --%%-- n Elektronischer Volltext - Campuslizenz l01 06-03-18 206 01 3350 Full Text only for ThHF affiliates https://thh-friedensau.idm.oclc.org/login?url=http://ebookcentral.proquest.com/lib/thhfriedensau/detail.action?docID=5050407 370 01 4370 E-Book: Zugriff im HCU-Netz. Zugriff von auβerhalb nur für HCU-Angehörige möglich https://ebookcentral.proquest.com/lib/hcuhamburg-ebooks/detail.action?docID=5050407 808 01 4808 Zugriff nur für Hochschulangehörige https://ebookcentral.proquest.com/lib/ue-germany/detail.action?docID=5050407 808 02 4808 Zugriff nur für Hochschulangehörige https://ebookcentral.proquest.com/lib/ue-germany/detail.action?docID=5050407 2059 01 DE-Kon4 https://ebookcentral.proquest.com/lib/htwg-konstanz/detail.action?docID=5050407 206 01 3350 OLR-EBL 370 01 4370 olr-ebook ebc-pda 370 01 4370 ACQ 808 01 4808 olr-ebc-sichtbar 808 02 4808 olr-ebc-sichtbar 370 01 4370 202401 |
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-- Chapter 7 Lean Ethics -- Ethics -- Cognitive Distortions -- Chapter 8 Construction 101: Basics from a Lean Perspective -- Structure -- Organizational Structure -- Roles and Responsibilities -- Work Plans -- Impact Awareness -- Know Your Audience -- Respect for Chain of Command -- Policies and Procedures -- Tools to Do the Job -- Flow -- Pull vs. Push -- The Schedule -- Flow and the Individual -- Feedback and Positioning -- Chapter 9 Execution and Overarching Philosophies -- Overarching Philosophies -- Execution Philosophies -- Bridging Strategies Chapter 10 Lean Purpose -- Chapter 11 Conflict Paradox: Encouraging Debate without Letting It Become Destructive -- Resolving Unproductive Conflicts -- Chapter 12 Establishing and Maintaining High Standards -- Chapter 13 Influencing versus Motivating -- Positive Reinforcement -- Negative Reinforcement (Punishment Prevention) -- Punishment -- Shaping: How People Acquire New Skills -- Team Reinforcements -- How Things Can Go Astray -- Chapter 14 Constructive Discipline (Knowing When and How to Draw the Line) -- Operationalizing Problematic Behavior -- Chapter 15 Commitment and Accountability -- Chapter 16 Building a Lean Safety Culture -- Chapter 17 Fine-Tuning: Keeping Your Fingers on the Team's Pulse via Continuous Lean Culture Assessment -- Behavioral Indicators -- Listening Skills -- Procedural Indicators -- External Indicators -- Assessment and The Basics -- Organizational Changes and the Role of Emotions -- Paying Attention to the Good Stuff -- Chapter 18 Managing External Partner Anxiety and Anger -- Anxiety and Performance -- When Anxiety Tips into Anger -- Understanding the Owner's Perspective -- Joining Their Anxiety rather than Resisting It -- Go the Extra Mile to Fully Understand the Owner's Needs and Concerns -- Owner Anxiety as a Matter of Timing -- Establishing Clear Boundaries -- Knowing When to Set Limits -- Heading Off the Rage Train -- Understanding the Concerns of the Architects -- Design as an Expression of Values -- Learning to Openly Express Your Own Anxiety -- Lean Partnering -- Chapter 19 Generational Issues -- Conclusion: The Human Condition -- Index -- About the Author Construction industry--Personnel management Construction industry Personnel management Construction industry Management Lean manufacturing Electronic books s (DE-588)4069177-9 (DE-627)106104128 (DE-576)20917580X Bauwirtschaft gnd s (DE-588)4300840-9 (DE-627)104096772 (DE-576)211033030 Lean Management gnd (DE-627) 9781498787246 Erscheint auch als Druck-Ausgabe Santorella, Gary Lean culture for the construction industry Second Edition Boca Raton, FL : CRC Press, Taylor & Francis Group, 2017 xxii, 297 Seiten (DE-627)883986817 9781498787246 https://ebookcentral.proquest.com/lib/kxp/detail.action?docID=5050407 X:EBC Aggregator lizenzpflichtig Volltext https://ebookcentral.proquest.com/lib/kxp/detail.action?docID=5050407 X:EBC Verlag lizenzpflichtig Volltext http://www.gbv.de/dms/bowker/toc/9781498787246.pdf 2022-12-29 Aggregator Inhaltsverzeichnis (DE-627)1000350274 ZDB-30-PQE GBV_ILN_206 ISIL_DE-Brg3 SYSFLAG_1 GBV_KXP GBV_ILN_370 ISIL_DE-1373 GBV_ILN_808 GBV_ILN_2059 ISIL_DE-Kon4 GBV ExPruef ZI 3800 Bauführung Technik Bauingenieurwesen Bauwirtschaft Bauführung (DE-627)1270867113 (DE-625)rvk/156399: (DE-576)200867113 56.40 Baubetrieb SEPA (DE-627)106421077 BO 045F 624.0683 206 01 3350 1725122138 00 --%%-- Online-Ressource g --%%-- OLR-EBL If you are a ThHF affiliate and the E-Book is not fully accessible, please send us a purchase or short time loan request. All others: Inter-library loans and guest access on campus premises is not possible. zh 24-11-17 370 01 4370 3976632635 olr-ebook ebc-pda Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. i z 09-09-21 808 01 4808 3542098159 olr-ebc-sichtbar Ebook noch nicht erworben! Nach dem Kauf: Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots. zg 18-11-19 808 02 4808 3542025798 olr-ebc-sichtbar Ebook noch nicht erworben! Nach dem Kauf: Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. 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Lean culture for the construction industry building responsible and committed project teams |
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Contents -- Foreword -- Acknowledgments -- Introduction -- Chapter 1 Lean in Its Proper Context -- Lean as an Operating System -- The Hidden Magnitude of Waste -- Goal Setting -- Waste Identification -- Overproduction -- Transportation -- Excess Inventory -- Rework and Defects -- Overprocessing -- Associate Motion -- Waiting Time and Delays -- Underutilized Human Resources -- The Lean Toolbox -- Value Stream Mapping -- Standard Work -- The Kaizen Event -- The Eight Deadly Interpersonal Forms of Waste -- Misplaced Value -- Viewing Others as Objects (Being in the Box) -- Finger-Pointing and Blame -- CYA (or a Lack of Vulnerability and Transparency) -- Lack of a "Big Picture" Understanding -- Unclear Roles and Expectations -- Unclear Sense of Purpose/The Missing "Whys" -- C&C vs. Service -- Chapter 2 Lean Culture Defined -- Shared Sense of Purpose -- "Win-Win" Systems Thinking -- Creating an environment in which the exposure of problems, abnormalities, and inconsistencies is not only allowed but encouraged -- Chapter 3 Lean Cuisine and Construction: The Benefits of a Food Industry Perspective -- Chapter 4 The Lean Team Challenge -- The Invitation Test -- Chapter 5 Trust: Laying the Foundation -- Chapter 6 Is Your Attitude a Value-Add? -- Chapter 7 Lean Ethics -- Ethics -- Cognitive Distortions -- Chapter 8 Construction 101: Basics from a Lean Perspective -- Structure -- Organizational Structure -- Roles and Responsibilities -- Work Plans -- Impact Awareness -- Know Your Audience -- Respect for Chain of Command -- Policies and Procedures -- Tools to Do the Job -- Flow -- Pull vs. Push -- The Schedule -- Flow and the Individual -- Feedback and Positioning -- Chapter 9 Execution and Overarching Philosophies -- Overarching Philosophies -- Execution Philosophies -- Bridging Strategies Chapter 10 Lean Purpose -- Chapter 11 Conflict Paradox: Encouraging Debate without Letting It Become Destructive -- Resolving Unproductive Conflicts -- Chapter 12 Establishing and Maintaining High Standards -- Chapter 13 Influencing versus Motivating -- Positive Reinforcement -- Negative Reinforcement (Punishment Prevention) -- Punishment -- Shaping: How People Acquire New Skills -- Team Reinforcements -- How Things Can Go Astray -- Chapter 14 Constructive Discipline (Knowing When and How to Draw the Line) -- Operationalizing Problematic Behavior -- Chapter 15 Commitment and Accountability -- Chapter 16 Building a Lean Safety Culture -- Chapter 17 Fine-Tuning: Keeping Your Fingers on the Team's Pulse via Continuous Lean Culture Assessment -- Behavioral Indicators -- Listening Skills -- Procedural Indicators -- External Indicators -- Assessment and The Basics -- Organizational Changes and the Role of Emotions -- Paying Attention to the Good Stuff -- Chapter 18 Managing External Partner Anxiety and Anger -- Anxiety and Performance -- When Anxiety Tips into Anger -- Understanding the Owner's Perspective -- Joining Their Anxiety rather than Resisting It -- Go the Extra Mile to Fully Understand the Owner's Needs and Concerns -- Owner Anxiety as a Matter of Timing -- Establishing Clear Boundaries -- Knowing When to Set Limits -- Heading Off the Rage Train -- Understanding the Concerns of the Architects -- Design as an Expression of Values -- Learning to Openly Express Your Own Anxiety -- Lean Partnering -- Chapter 19 Generational Issues -- Conclusion: The Human Condition -- Index -- About the Author |
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Contents -- Foreword -- Acknowledgments -- Introduction -- Chapter 1 Lean in Its Proper Context -- Lean as an Operating System -- The Hidden Magnitude of Waste -- Goal Setting -- Waste Identification -- Overproduction -- Transportation -- Excess Inventory -- Rework and Defects -- Overprocessing -- Associate Motion -- Waiting Time and Delays -- Underutilized Human Resources -- The Lean Toolbox -- Value Stream Mapping -- Standard Work -- The Kaizen Event -- The Eight Deadly Interpersonal Forms of Waste -- Misplaced Value -- Viewing Others as Objects (Being in the Box) -- Finger-Pointing and Blame -- CYA (or a Lack of Vulnerability and Transparency) -- Lack of a "Big Picture" Understanding -- Unclear Roles and Expectations -- Unclear Sense of Purpose/The Missing "Whys" -- C&C vs. Service -- Chapter 2 Lean Culture Defined -- Shared Sense of Purpose -- "Win-Win" Systems Thinking -- Creating an environment in which the exposure of problems, abnormalities, and inconsistencies is not only allowed but encouraged -- Chapter 3 Lean Cuisine and Construction: The Benefits of a Food Industry Perspective -- Chapter 4 The Lean Team Challenge -- The Invitation Test -- Chapter 5 Trust: Laying the Foundation -- Chapter 6 Is Your Attitude a Value-Add? -- Chapter 7 Lean Ethics -- Ethics -- Cognitive Distortions -- Chapter 8 Construction 101: Basics from a Lean Perspective -- Structure -- Organizational Structure -- Roles and Responsibilities -- Work Plans -- Impact Awareness -- Know Your Audience -- Respect for Chain of Command -- Policies and Procedures -- Tools to Do the Job -- Flow -- Pull vs. Push -- The Schedule -- Flow and the Individual -- Feedback and Positioning -- Chapter 9 Execution and Overarching Philosophies -- Overarching Philosophies -- Execution Philosophies -- Bridging Strategies Chapter 10 Lean Purpose -- Chapter 11 Conflict Paradox: Encouraging Debate without Letting It Become Destructive -- Resolving Unproductive Conflicts -- Chapter 12 Establishing and Maintaining High Standards -- Chapter 13 Influencing versus Motivating -- Positive Reinforcement -- Negative Reinforcement (Punishment Prevention) -- Punishment -- Shaping: How People Acquire New Skills -- Team Reinforcements -- How Things Can Go Astray -- Chapter 14 Constructive Discipline (Knowing When and How to Draw the Line) -- Operationalizing Problematic Behavior -- Chapter 15 Commitment and Accountability -- Chapter 16 Building a Lean Safety Culture -- Chapter 17 Fine-Tuning: Keeping Your Fingers on the Team's Pulse via Continuous Lean Culture Assessment -- Behavioral Indicators -- Listening Skills -- Procedural Indicators -- External Indicators -- Assessment and The Basics -- Organizational Changes and the Role of Emotions -- Paying Attention to the Good Stuff -- Chapter 18 Managing External Partner Anxiety and Anger -- Anxiety and Performance -- When Anxiety Tips into Anger -- Understanding the Owner's Perspective -- Joining Their Anxiety rather than Resisting It -- Go the Extra Mile to Fully Understand the Owner's Needs and Concerns -- Owner Anxiety as a Matter of Timing -- Establishing Clear Boundaries -- Knowing When to Set Limits -- Heading Off the Rage Train -- Understanding the Concerns of the Architects -- Design as an Expression of Values -- Learning to Openly Express Your Own Anxiety -- Lean Partnering -- Chapter 19 Generational Issues -- Conclusion: The Human Condition -- Index -- About the Author |
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Contents -- Foreword -- Acknowledgments -- Introduction -- Chapter 1 Lean in Its Proper Context -- Lean as an Operating System -- The Hidden Magnitude of Waste -- Goal Setting -- Waste Identification -- Overproduction -- Transportation -- Excess Inventory -- Rework and Defects -- Overprocessing -- Associate Motion -- Waiting Time and Delays -- Underutilized Human Resources -- The Lean Toolbox -- Value Stream Mapping -- Standard Work -- The Kaizen Event -- The Eight Deadly Interpersonal Forms of Waste -- Misplaced Value -- Viewing Others as Objects (Being in the Box) -- Finger-Pointing and Blame -- CYA (or a Lack of Vulnerability and Transparency) -- Lack of a "Big Picture" Understanding -- Unclear Roles and Expectations -- Unclear Sense of Purpose/The Missing "Whys" -- C&C vs. Service -- Chapter 2 Lean Culture Defined -- Shared Sense of Purpose -- "Win-Win" Systems Thinking -- Creating an environment in which the exposure of problems, abnormalities, and inconsistencies is not only allowed but encouraged -- Chapter 3 Lean Cuisine and Construction: The Benefits of a Food Industry Perspective -- Chapter 4 The Lean Team Challenge -- The Invitation Test -- Chapter 5 Trust: Laying the Foundation -- Chapter 6 Is Your Attitude a Value-Add? -- Chapter 7 Lean Ethics -- Ethics -- Cognitive Distortions -- Chapter 8 Construction 101: Basics from a Lean Perspective -- Structure -- Organizational Structure -- Roles and Responsibilities -- Work Plans -- Impact Awareness -- Know Your Audience -- Respect for Chain of Command -- Policies and Procedures -- Tools to Do the Job -- Flow -- Pull vs. Push -- The Schedule -- Flow and the Individual -- Feedback and Positioning -- Chapter 9 Execution and Overarching Philosophies -- Overarching Philosophies -- Execution Philosophies -- Bridging Strategies Chapter 10 Lean Purpose -- Chapter 11 Conflict Paradox: Encouraging Debate without Letting It Become Destructive -- Resolving Unproductive Conflicts -- Chapter 12 Establishing and Maintaining High Standards -- Chapter 13 Influencing versus Motivating -- Positive Reinforcement -- Negative Reinforcement (Punishment Prevention) -- Punishment -- Shaping: How People Acquire New Skills -- Team Reinforcements -- How Things Can Go Astray -- Chapter 14 Constructive Discipline (Knowing When and How to Draw the Line) -- Operationalizing Problematic Behavior -- Chapter 15 Commitment and Accountability -- Chapter 16 Building a Lean Safety Culture -- Chapter 17 Fine-Tuning: Keeping Your Fingers on the Team's Pulse via Continuous Lean Culture Assessment -- Behavioral Indicators -- Listening Skills -- Procedural Indicators -- External Indicators -- Assessment and The Basics -- Organizational Changes and the Role of Emotions -- Paying Attention to the Good Stuff -- Chapter 18 Managing External Partner Anxiety and Anger -- Anxiety and Performance -- When Anxiety Tips into Anger -- Understanding the Owner's Perspective -- Joining Their Anxiety rather than Resisting It -- Go the Extra Mile to Fully Understand the Owner's Needs and Concerns -- Owner Anxiety as a Matter of Timing -- Establishing Clear Boundaries -- Knowing When to Set Limits -- Heading Off the Rage Train -- Understanding the Concerns of the Architects -- Design as an Expression of Values -- Learning to Openly Express Your Own Anxiety -- Lean Partnering -- Chapter 19 Generational Issues -- Conclusion: The Human Condition -- Index -- About the Author |
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Foreword p. ix Acknowledgments p. xiii Introduction p. xv Lean in Its Proper Context … Lean as an Operating System … The Hidden Magnitude of Waste … Goal Setting … Waste Identification … Overproduction … Transportation … Excess Inventory … Rework and Defects … Overprocessing … Associate Motion … Waiting Time and Delays … Underutilized Human Resources … The Lean Toolbox … Value Stream Mapping … Standard Work … The Kaizen Event … The Eight Deadly Interpersonal Forms of Waste … Misplaced Value … Viewing Others as Objects (Being in the Box) … Finger-Pointing and Blame … CYA (or a Lack of Vulnerability and Transparency) … Lack of a "Big Picture" Understanding … Unclear Roles and Expectations … Unclear Sense of Purpose/The Missing "Whys" … C&C vs. Service … Lean Culture Defined … Shared Sense of Purpose … "Win-Win" Systems Thinking … Creating an Environment in Which the Exposure of Problems, Abnormalities, and Inconsistencies Is Not Only Allowed but Encouraged … Lean Cuisine and Construction: The Benefits of a Food Industry Perspective … The Lean Team Challenge … The Invitation Test … Trust: Laying the Foundation … Is Your Attitude a Value-Add? … Lean Ethics … Ethics … Cognitive Distortions … Construction … Basics from a Lean Perspective … Structure … Organizational Structure … Roles and Responsibilities … Work Plans … Impact Awareness … Know Your Audience … Respect for Chain of Command … Policies and Procedures … Tools to Do the Job … Flow … Pull vs. Push … The Schedule … Flow and the Individual … Feedback and Positioning … Execution and Overarching Philosophies … Overarching Philosophies … Execution Philosophies … Bridging Strategies … Lean Purpose … Conflict Paradox: Encouraging Debate without Letting It Become Destructive … Resolving Unproductive Conflicts … Establishing and Maintaining High Standards … Influencing versus Motivating … Positive Reinforcement … Negative Reinforcement (Punishment Prevention) … Punishment … Shaping: How People Acquire New Skills … Team Reinforcements … How Things Can Go Astray … Constructive Discipline (Knowing When and How to Draw the Line) … Operationalizing Problematic Behavior … Commitment and Accountability … Building a Lean Safety Culture … Fine-Tuning: Keeping Your Fingers on the Team's Pulse via Continuous Lean Culture Assessment … Behavioral Indicators … Listening Skills … Procedural Indicators … External Indicators … Assessment and the Basics … Organizational Changes and the Role of Emotions … Paying Attention to the Good Stuff … Managing External Partner Anxiety and Anger … Anxiety and Performance … When Anxiety Tips into Anger … Understanding the Owner's Perspective … Joining Their Anxiety Rather than Resisting It … Go the Extra Mile to Fully Understand the Owner's Needs and Concerns … Owner Anxiety as a Matter of Timing … Establishing Clear Boundaries … Knowing When to Set Limits … Heading Off the Rage Train … Understanding the Concerns of the Architects … Design as an Expression of Values … Learning to Openly Express Your Own Anxiety … Lean Partnering … Generational Issues … Conclusion: The Human Condition … Index … About the Author … |
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All others: Inter-library loans and guest access on campus premises is not possible.</subfield><subfield code="y">zh</subfield><subfield code="z">24-11-17</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="b">3976632635</subfield><subfield code="h">olr-ebook ebc-pda</subfield><subfield code="k">Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots.</subfield><subfield code="u">i</subfield><subfield code="y">z</subfield><subfield code="z">09-09-21</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">808</subfield><subfield code="1">01</subfield><subfield code="x">4808</subfield><subfield code="b">3542098159</subfield><subfield code="h">olr-ebc-sichtbar</subfield><subfield code="k">Ebook noch nicht erworben! Nach dem Kauf: Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots.</subfield><subfield code="y">zg</subfield><subfield code="z">18-11-19</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">808</subfield><subfield code="1">02</subfield><subfield code="x">4808</subfield><subfield code="b">3542025798</subfield><subfield code="h">olr-ebc-sichtbar</subfield><subfield code="k">Ebook noch nicht erworben! Nach dem Kauf: Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Keine Weitergabe an Dritte. Kein systematisches Downloaden durch Robots.</subfield><subfield code="y">zg</subfield><subfield code="z">18-11-19</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">2059</subfield><subfield code="1">01</subfield><subfield code="x">DE-Kon4</subfield><subfield code="b">3364899819</subfield><subfield code="c">00</subfield><subfield code="f">--%%--</subfield><subfield code="d">eBook ebcentral</subfield><subfield code="e">--%%--</subfield><subfield code="j">n</subfield><subfield code="k">Elektronischer Volltext - Campuslizenz</subfield><subfield code="y">l01</subfield><subfield code="z">06-03-18</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">206</subfield><subfield code="1">01</subfield><subfield code="x">3350</subfield><subfield code="y">Full Text only for ThHF affiliates</subfield><subfield code="r">https://thh-friedensau.idm.oclc.org/login?url=http://ebookcentral.proquest.com/lib/thhfriedensau/detail.action?docID=5050407</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="y">E-Book: Zugriff im HCU-Netz. Zugriff von auβerhalb nur für HCU-Angehörige möglich</subfield><subfield code="r">https://ebookcentral.proquest.com/lib/hcuhamburg-ebooks/detail.action?docID=5050407</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">808</subfield><subfield code="1">01</subfield><subfield code="x">4808</subfield><subfield code="y">Zugriff nur für Hochschulangehörige</subfield><subfield code="r">https://ebookcentral.proquest.com/lib/ue-germany/detail.action?docID=5050407</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">808</subfield><subfield code="1">02</subfield><subfield code="x">4808</subfield><subfield code="y">Zugriff nur für Hochschulangehörige</subfield><subfield code="r">https://ebookcentral.proquest.com/lib/ue-germany/detail.action?docID=5050407</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">2059</subfield><subfield code="1">01</subfield><subfield code="x">DE-Kon4</subfield><subfield code="r">https://ebookcentral.proquest.com/lib/htwg-konstanz/detail.action?docID=5050407</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">206</subfield><subfield code="1">01</subfield><subfield code="x">3350</subfield><subfield code="a">OLR-EBL</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="a">olr-ebook ebc-pda</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="a">ACQ</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">808</subfield><subfield code="1">01</subfield><subfield code="x">4808</subfield><subfield code="a">olr-ebc-sichtbar</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">808</subfield><subfield code="1">02</subfield><subfield code="x">4808</subfield><subfield code="a">olr-ebc-sichtbar</subfield></datafield><datafield tag="998" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="0">202401</subfield></datafield></record></collection>
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