Co-creating Digital Public Services for an Ageing Society : Evidence for User-centric Design

This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation Ausführliche Beschreibung

Gespeichert in:

Autor*in:	Jarke, Juliane [verfasserIn]

Format:	E-Book
Sprache:	Englisch

Erschienen:	Erscheinungsort nicht ermittelbar: Springer Nature ; 2021

Rechteinformationen:	Open Access Creative Commons ; by/4.0

Schlagwörter:	Population & demography Central government policies Public administration Information retrieval Political economy Population and demography Central / national / federal government policies

Umfang:	1 Online-Ressource (228 p.)

Reihe:	Public Administration and Information Technology ; 6

Links:	Link aufrufen Link aufrufen Link aufrufen
ISBN:	978-3-030-52873-7

Katalog-ID:	1836419996

Internformat


LEADER	01000cam a22002652 4500
001	1836419996
003	DE-627
005	20241008145651.0
007	cr uuu---uuuuu
008	210309s2021 xx \|\|\|\|\|o 00\| \|\|eng c
020			\|a 9783030528737 \|9 978-3-030-52873-7
020			\|z 978
035			\|a (DE-627)1836419996
035			\|a (DE-599)KEP062149474
035			\|a (OCoLC)1286304993
035			\|a (OAPEN)42574
035			\|a (EBP)062149474
040			\|a DE-627 \|b eng \|c DE-627 \|e rda
041			\|a eng
072		7	\|a JPP \|2 bicssc
072		7	\|a JHBD \|2 bicssc
072		7	\|a UNH \|2 bicssc
072		7	\|a KCP \|2 bicssc
072		7	\|a JPQB \|2 bicssc
100	1		\|a Jarke, Juliane \|e verfasserin \|4 aut
245	1	0	\|a Co-creating Digital Public Services for an Ageing Society \|b Evidence for User-centric Design
264		1	\|a [Erscheinungsort nicht ermittelbar] \|b Springer Nature \|c 2021
300			\|a 1 Online-Ressource (228 p.)
336			\|a Text \|b txt \|2 rdacontent
337			\|a Computermedien \|b c \|2 rdamedia
338			\|a Online-Ressource \|b cr \|2 rdacarrier
490	0		\|a Public Administration and Information Technology \|v 6
506	0		\|a Open Access \|f Unrestricted online access \|2 star
520			\|a This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation
540			\|a Creative Commons \|f by/4.0 \|2 cc
546			\|a English
650		4	\|a Population & demography
650		4	\|a Central government policies
650		4	\|a Public administration
650		4	\|a Information retrieval
650		4	\|a Political economy
650		4	\|a Population and demography
650		4	\|a Central / national / federal government policies
856	4	0	\|u https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf \|m X:OAPEN \|x Verlag \|z OAPEN Library: download the publication \|z kostenfrei
856	4	0	\|u https://library.oapen.org/handle/20.500.12657/42574 \|m X:OAPEN \|x Verlag \|z OAPEN Library: description of the publication \|z kostenfrei
912			\|a ZDB-94-OAL
912			\|a GBV_ILN_22
912			\|a ISIL_DE-18
912			\|a SYSFLAG_1
912			\|a GBV_KXP
912			\|a GBV_ILN_23
912			\|a ISIL_DE-830
912			\|a GBV_ILN_30
912			\|a ISIL_DE-104
912			\|a GBV_ILN_31
912			\|a ISIL_DE-27
912			\|a GBV_ILN_34
912			\|a ISIL_DE-18-302
912			\|a GBV_ILN_39
912			\|a ISIL_DE-547
912			\|a GBV_ILN_40
912			\|a ISIL_DE-7
912			\|a GBV_ILN_63
912			\|a ISIL_DE-Wim2
912			\|a GBV_ILN_65
912			\|a ISIL_DE-3
912			\|a GBV_ILN_70
912			\|a ISIL_DE-89
912			\|a GBV_ILN_72
912			\|a ISIL_DE-35
912			\|a GBV_ILN_95
912			\|a ISIL_DE-542
912			\|a GBV_ILN_110
912			\|a ISIL_DE-Luen4
912			\|a GBV_ILN_136
912			\|a ISIL_DE-Wis1
912			\|a GBV_ILN_147
912			\|a ISIL_DE-Fl3
912			\|a GBV_ILN_161
912			\|a ISIL_DE-960
912			\|a GBV_ILN_187
912			\|a ISIL_DE-Ki95
912			\|a GBV_ILN_213
912			\|a ISIL_DE-551
912			\|a GBV_ILN_230
912			\|a ISIL_DE-552
912			\|a GBV_ILN_283
912			\|a ISIL_DE-Ha163
912			\|a GBV_ILN_293
912			\|a ISIL_DE-960-3
912			\|a GBV_ILN_370
912			\|a ISIL_DE-1373
912			\|a GBV_ILN_603
912			\|a ISIL_DE-B1556
912			\|a GBV_ILN_808
912			\|a GBV_ILN_2403
912			\|a ISIL_DE-LFER
951			\|a BO
980			\|2 22 \|1 01 \|x 0018 \|b 4280078688 \|h OLR-ZDB-94-OAL \|k OAPEN Library \|y zu \|z 01-03-23
980			\|2 23 \|1 01 \|x 0830 \|b 4280630518 \|h OLR-OAPEN \|u f \|y z \|z 01-03-23
980			\|2 30 \|1 01 \|x 0104 \|b 4280990719 \|h GBV-OAPEN \|y z \|z 01-03-23
980			\|2 31 \|1 01 \|x 0027 \|b 4280273405 \|y z \|z 01-03-23
980			\|2 34 \|1 01 \|x 3551 \|b 4278828950 \|h OLR-OAPEN \|y zi002 \|z 01-03-23
980			\|2 39 \|1 01 \|x 0547 \|b 428118130X \|h GBV-OAPEN \|y ke \|z 01-03-23
980			\|2 40 \|1 01 \|x 0007 \|b 427989745X \|h OLR-OAPEN \|y xsn \|z 01-03-23
980			\|2 63 \|1 01 \|x 3401 \|b 4281561528 \|h E-Books LF GBV-OAPEN \|y z \|z 01-03-23
980			\|2 65 \|1 01 \|x 0003 \|b 4281800212 \|h OLR-OAPEN \|y z \|z 01-03-23
980			\|2 70 \|1 01 \|x 0089 \|b 4280451605 \|h OLR-OAPEN-OA \|k OAPEN Online Library Open Access eBook \|y z \|z 01-03-23
980			\|2 72 \|1 01 \|x 0035 \|b 4278647700 \|h OLR-OAPEN-OA \|k OAPEN Online Library Open Access eBook \|y z \|z 01-03-23
980			\|2 95 \|1 01 \|x 3095 \|b 4343176983 \|h OLR-OAL \|k Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. \|y z \|z 24-06-23
980			\|2 110 \|1 01 \|x 3110 \|b 4281366067 \|h OLR-GBV-OAPEN \|k Open Access \|y z \|z 01-03-23
980			\|2 136 \|1 01 \|x 3526 \|b 4279538522 \|h OLR-OAPEN \|y z \|z 01-03-23
980			\|2 147 \|1 01 \|x 3528 \|b 4282009780 \|h OLR-OAPEN \|k frei verfügbar für Europa-Universität Flensburg, Hochschule Flensburg und Zentrale Hochschulbibliothek \|k Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. \|y z \|z 01-03-23
980			\|2 161 \|1 01 \|x 0960 \|b 4278085133 \|h OLR-OAPEN \|k OAPEN Online Library Open Access eBook \|y z \|z 28-02-23
980			\|2 187 \|1 01 \|x 3520 \|b 4278470126 \|k JSTOR Open Access eBook \|y z \|z 28-02-23
980			\|2 213 \|1 01 \|x 0551 \|b 4279184135 \|h OLR-OAPEN \|k OAPEN Online Library Open Access eBook \|y z \|z 01-03-23
980			\|2 230 \|1 01 \|x 0552 \|b 4279361312 \|h OLR-OAPEN \|k OAPEN Online Library Open Access eBook \|y z \|z 01-03-23
980			\|2 283 \|1 01 \|x 3283 \|b 4279720223 \|h OLR-OAL \|y z \|z 01-03-23
980			\|2 293 \|1 01 \|x 3293 \|b 4278264348 \|h OLR-OAPEN \|k OAPEN Online Library Open Access eBook \|y z \|z 28-02-23
980			\|2 370 \|1 01 \|x 4370 \|b 4279006709 \|h OLR-FREE \|k Kostenloser Zugriff \|y z \|z 01-03-23
980			\|2 603 \|1 01 \|x 4603 \|b 4277907296 \|h OLR-OAPEN \|k Bitte beachten Sie die Nutzungsbedingungen und Copyright-Bestimmungen des Verlages/Herausgebers. \|y z \|z 28-02-23
980			\|2 808 \|1 01 \|x 4808 \|b 4280809437 \|h OLR-OAPEN \|k OAPEN Library \|y zg \|z 01-03-23
980			\|2 2403 \|1 01 \|x DE-LFER \|b 4307493249 \|c 00 \|f --%%-- \|d --%%-- \|e n \|j --%%-- \|y l01 \|z 11-04-23
981			\|2 22 \|1 01 \|x 0018 \|y Volltextzugang \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 23 \|1 01 \|x 0830 \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 30 \|1 01 \|x 0104 \|y Open Access \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 31 \|1 01 \|x 0027 \|y eBook GBV-OAPEN \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 34 \|1 01 \|x 3551 \|y OpenAccess \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 40 \|1 01 \|x 0007 \|y Volltext, Open Access \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 63 \|1 01 \|x 3401 \|y E-Book \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 65 \|1 01 \|x 0003 \|y Open Access \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 65 \|1 01 \|x 0003 \|y Dieser Titel ist Teil einer Datenbank \|r http://www.bibliothek.uni-regensburg.de/dbinfo/detail.php?titel_id=10728&bib_id=ulb_hal
981			\|2 70 \|1 01 \|x 0089 \|r https://library.oapen.org/handle/20.500.12657/42574 \|z LF
981			\|2 72 \|1 01 \|x 0035 \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 95 \|1 01 \|x 3095 \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 110 \|1 01 \|x 3110 \|y Open Access \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 136 \|1 01 \|x 3526 \|y Open Access \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 147 \|1 01 \|x 3528 \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 161 \|1 01 \|x 0960 \|r https://library.oapen.org/handle/20.500.12657/42574 \|z LF
981			\|2 187 \|1 01 \|x 3520 \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 213 \|1 01 \|x 0551 \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 230 \|1 01 \|x 0552 \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 283 \|1 01 \|x 3283 \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 293 \|1 01 \|x 3293 \|r https://library.oapen.org/handle/20.500.12657/42574 \|z LF
981			\|2 370 \|1 01 \|x 4370 \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 603 \|1 01 \|x 4603 \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 808 \|1 01 \|x 4808 \|y Volltextzugang \|r https://library.oapen.org/handle/20.500.12657/42574
981			\|2 2403 \|1 01 \|x DE-LFER \|r https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf
982			\|2 31 \|1 01 \|x 0027 \|8 00 \|a eBook GBV-OAPEN
995			\|2 22 \|1 01 \|x 0018 \|a OLR-ZDB-94-OAL
995			\|2 23 \|1 01 \|x 0830 \|a OLR-OAPEN
995			\|2 30 \|1 01 \|x 0104 \|a GBV-OAPEN
995			\|2 34 \|1 01 \|x 3551 \|a OLR-OAPEN
995			\|2 39 \|1 01 \|x 0547 \|a GBV-OAPEN
995			\|2 39 \|1 01 \|x 0547 \|a LF
995			\|2 40 \|1 01 \|x 0007 \|a OLR-OAPEN
995			\|2 63 \|1 01 \|x 3401 \|a E-Books LF GBV-OAPEN
995			\|2 65 \|1 01 \|x 0003 \|a OLR-OAPEN
995			\|2 70 \|1 01 \|x 0089 \|a OLR-OAPEN-OA
995			\|2 72 \|1 01 \|x 0035 \|a OLR-OAPEN-OA
995			\|2 95 \|1 01 \|x 3095 \|a OLR-OAL
995			\|2 110 \|1 01 \|x 3110 \|a OLR-GBV-OAPEN
995			\|2 136 \|1 01 \|x 3526 \|a OLR-OAPEN
995			\|2 147 \|1 01 \|x 3528 \|a OLR-OAPEN
995			\|2 161 \|1 01 \|x 0960 \|a OLR-OAPEN
995			\|2 213 \|1 01 \|x 0551 \|a OLR-OAPEN
995			\|2 230 \|1 01 \|x 0552 \|a OLR-OAPEN
995			\|2 283 \|1 01 \|x 3283 \|a OLR-OAL
995			\|2 293 \|1 01 \|x 3293 \|a OLR-OAPEN
995			\|2 370 \|1 01 \|x 4370 \|a OLR-FREE
995			\|2 370 \|1 01 \|x 4370 \|a olr-ebook GBV-OAPEN
995			\|2 603 \|1 01 \|x 4603 \|a OLR-OAPEN
995			\|2 808 \|1 01 \|x 4808 \|a OLR-OAPEN

Indexfelder

author_variant	j j jj
matchkey_str	book:9783030528737:2021----
oclc_num	1286304993
hierarchy_sort_str	2021
publishDate	2021
allfields	9783030528737 978-3-030-52873-7 978 (DE-627)1836419996 (DE-599)KEP062149474 (OCoLC)1286304993 (OAPEN)42574 (EBP)062149474 DE-627 eng DE-627 rda eng JPP bicssc JHBD bicssc UNH bicssc KCP bicssc JPQB bicssc Jarke, Juliane verfasserin aut Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design [Erscheinungsort nicht ermittelbar] Springer Nature 2021 1 Online-Ressource (228 p.) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Public Administration and Information Technology 6 Open Access Unrestricted online access star This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation Creative Commons by/4.0 cc English Population & demography Central government policies Public administration Information retrieval Political economy Population and demography Central / national / federal government policies https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf X:OAPEN Verlag OAPEN Library: download the publication kostenfrei https://library.oapen.org/handle/20.500.12657/42574 X:OAPEN Verlag OAPEN Library: description of the publication kostenfrei ZDB-94-OAL GBV_ILN_22 ISIL_DE-18 SYSFLAG_1 GBV_KXP GBV_ILN_23 ISIL_DE-830 GBV_ILN_30 ISIL_DE-104 GBV_ILN_31 ISIL_DE-27 GBV_ILN_34 ISIL_DE-18-302 GBV_ILN_39 ISIL_DE-547 GBV_ILN_40 ISIL_DE-7 GBV_ILN_63 ISIL_DE-Wim2 GBV_ILN_65 ISIL_DE-3 GBV_ILN_70 ISIL_DE-89 GBV_ILN_72 ISIL_DE-35 GBV_ILN_95 ISIL_DE-542 GBV_ILN_110 ISIL_DE-Luen4 GBV_ILN_136 ISIL_DE-Wis1 GBV_ILN_147 ISIL_DE-Fl3 GBV_ILN_161 ISIL_DE-960 GBV_ILN_187 ISIL_DE-Ki95 GBV_ILN_213 ISIL_DE-551 GBV_ILN_230 ISIL_DE-552 GBV_ILN_283 ISIL_DE-Ha163 GBV_ILN_293 ISIL_DE-960-3 GBV_ILN_370 ISIL_DE-1373 GBV_ILN_603 ISIL_DE-B1556 GBV_ILN_808 GBV_ILN_2403 ISIL_DE-LFER BO 22 01 0018 4280078688 OLR-ZDB-94-OAL OAPEN Library zu 01-03-23 23 01 0830 4280630518 OLR-OAPEN f z 01-03-23 30 01 0104 4280990719 GBV-OAPEN z 01-03-23 31 01 0027 4280273405 z 01-03-23 34 01 3551 4278828950 OLR-OAPEN zi002 01-03-23 39 01 0547 428118130X GBV-OAPEN ke 01-03-23 40 01 0007 427989745X OLR-OAPEN xsn 01-03-23 63 01 3401 4281561528 E-Books LF GBV-OAPEN z 01-03-23 65 01 0003 4281800212 OLR-OAPEN z 01-03-23 70 01 0089 4280451605 OLR-OAPEN-OA OAPEN Online Library Open Access eBook z 01-03-23 72 01 0035 4278647700 OLR-OAPEN-OA OAPEN Online Library Open Access eBook z 01-03-23 95 01 3095 4343176983 OLR-OAL Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. z 24-06-23 110 01 3110 4281366067 OLR-GBV-OAPEN Open Access z 01-03-23 136 01 3526 4279538522 OLR-OAPEN z 01-03-23 147 01 3528 4282009780 OLR-OAPEN frei verfügbar für Europa-Universität Flensburg, Hochschule Flensburg und Zentrale Hochschulbibliothek Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. z 01-03-23 161 01 0960 4278085133 OLR-OAPEN OAPEN Online Library Open Access eBook z 28-02-23 187 01 3520 4278470126 JSTOR Open Access eBook z 28-02-23 213 01 0551 4279184135 OLR-OAPEN OAPEN Online Library Open Access eBook z 01-03-23 230 01 0552 4279361312 OLR-OAPEN OAPEN Online Library Open Access eBook z 01-03-23 283 01 3283 4279720223 OLR-OAL z 01-03-23 293 01 3293 4278264348 OLR-OAPEN OAPEN Online Library Open Access eBook z 28-02-23 370 01 4370 4279006709 OLR-FREE Kostenloser Zugriff z 01-03-23 603 01 4603 4277907296 OLR-OAPEN Bitte beachten Sie die Nutzungsbedingungen und Copyright-Bestimmungen des Verlages/Herausgebers. z 28-02-23 808 01 4808 4280809437 OLR-OAPEN OAPEN Library zg 01-03-23 2403 01 DE-LFER 4307493249 00 --%%-- --%%-- n --%%-- l01 11-04-23 22 01 0018 Volltextzugang https://library.oapen.org/handle/20.500.12657/42574 23 01 0830 https://library.oapen.org/handle/20.500.12657/42574 30 01 0104 Open Access https://library.oapen.org/handle/20.500.12657/42574 31 01 0027 eBook GBV-OAPEN https://library.oapen.org/handle/20.500.12657/42574 34 01 3551 OpenAccess https://library.oapen.org/handle/20.500.12657/42574 40 01 0007 Volltext, Open Access https://library.oapen.org/handle/20.500.12657/42574 63 01 3401 E-Book https://library.oapen.org/handle/20.500.12657/42574 65 01 0003 Open Access https://library.oapen.org/handle/20.500.12657/42574 65 01 0003 Dieser Titel ist Teil einer Datenbank http://www.bibliothek.uni-regensburg.de/dbinfo/detail.php?titel_id=10728&bib_id=ulb_hal 70 01 0089 https://library.oapen.org/handle/20.500.12657/42574 LF 72 01 0035 https://library.oapen.org/handle/20.500.12657/42574 95 01 3095 https://library.oapen.org/handle/20.500.12657/42574 110 01 3110 Open Access https://library.oapen.org/handle/20.500.12657/42574 136 01 3526 Open Access https://library.oapen.org/handle/20.500.12657/42574 147 01 3528 https://library.oapen.org/handle/20.500.12657/42574 161 01 0960 https://library.oapen.org/handle/20.500.12657/42574 LF 187 01 3520 https://library.oapen.org/handle/20.500.12657/42574 213 01 0551 https://library.oapen.org/handle/20.500.12657/42574 230 01 0552 https://library.oapen.org/handle/20.500.12657/42574 283 01 3283 https://library.oapen.org/handle/20.500.12657/42574 293 01 3293 https://library.oapen.org/handle/20.500.12657/42574 LF 370 01 4370 https://library.oapen.org/handle/20.500.12657/42574 603 01 4603 https://library.oapen.org/handle/20.500.12657/42574 808 01 4808 Volltextzugang https://library.oapen.org/handle/20.500.12657/42574 2403 01 DE-LFER https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf 31 01 0027 00 eBook GBV-OAPEN 22 01 0018 OLR-ZDB-94-OAL 23 01 0830 OLR-OAPEN 30 01 0104 GBV-OAPEN 34 01 3551 OLR-OAPEN 39 01 0547 GBV-OAPEN 39 01 0547 LF 40 01 0007 OLR-OAPEN 63 01 3401 E-Books LF GBV-OAPEN 65 01 0003 OLR-OAPEN 70 01 0089 OLR-OAPEN-OA 72 01 0035 OLR-OAPEN-OA 95 01 3095 OLR-OAL 110 01 3110 OLR-GBV-OAPEN 136 01 3526 OLR-OAPEN 147 01 3528 OLR-OAPEN 161 01 0960 OLR-OAPEN 213 01 0551 OLR-OAPEN 230 01 0552 OLR-OAPEN 283 01 3283 OLR-OAL 293 01 3293 OLR-OAPEN 370 01 4370 OLR-FREE 370 01 4370 olr-ebook GBV-OAPEN 603 01 4603 OLR-OAPEN 808 01 4808 OLR-OAPEN
spelling	9783030528737 978-3-030-52873-7 978 (DE-627)1836419996 (DE-599)KEP062149474 (OCoLC)1286304993 (OAPEN)42574 (EBP)062149474 DE-627 eng DE-627 rda eng JPP bicssc JHBD bicssc UNH bicssc KCP bicssc JPQB bicssc Jarke, Juliane verfasserin aut Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design [Erscheinungsort nicht ermittelbar] Springer Nature 2021 1 Online-Ressource (228 p.) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Public Administration and Information Technology 6 Open Access Unrestricted online access star This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation Creative Commons by/4.0 cc English Population & demography Central government policies Public administration Information retrieval Political economy Population and demography Central / national / federal government policies https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf X:OAPEN Verlag OAPEN Library: download the publication kostenfrei https://library.oapen.org/handle/20.500.12657/42574 X:OAPEN Verlag OAPEN Library: description of the publication kostenfrei ZDB-94-OAL GBV_ILN_22 ISIL_DE-18 SYSFLAG_1 GBV_KXP GBV_ILN_23 ISIL_DE-830 GBV_ILN_30 ISIL_DE-104 GBV_ILN_31 ISIL_DE-27 GBV_ILN_34 ISIL_DE-18-302 GBV_ILN_39 ISIL_DE-547 GBV_ILN_40 ISIL_DE-7 GBV_ILN_63 ISIL_DE-Wim2 GBV_ILN_65 ISIL_DE-3 GBV_ILN_70 ISIL_DE-89 GBV_ILN_72 ISIL_DE-35 GBV_ILN_95 ISIL_DE-542 GBV_ILN_110 ISIL_DE-Luen4 GBV_ILN_136 ISIL_DE-Wis1 GBV_ILN_147 ISIL_DE-Fl3 GBV_ILN_161 ISIL_DE-960 GBV_ILN_187 ISIL_DE-Ki95 GBV_ILN_213 ISIL_DE-551 GBV_ILN_230 ISIL_DE-552 GBV_ILN_283 ISIL_DE-Ha163 GBV_ILN_293 ISIL_DE-960-3 GBV_ILN_370 ISIL_DE-1373 GBV_ILN_603 ISIL_DE-B1556 GBV_ILN_808 GBV_ILN_2403 ISIL_DE-LFER BO 22 01 0018 4280078688 OLR-ZDB-94-OAL OAPEN Library zu 01-03-23 23 01 0830 4280630518 OLR-OAPEN f z 01-03-23 30 01 0104 4280990719 GBV-OAPEN z 01-03-23 31 01 0027 4280273405 z 01-03-23 34 01 3551 4278828950 OLR-OAPEN zi002 01-03-23 39 01 0547 428118130X GBV-OAPEN ke 01-03-23 40 01 0007 427989745X OLR-OAPEN xsn 01-03-23 63 01 3401 4281561528 E-Books LF GBV-OAPEN z 01-03-23 65 01 0003 4281800212 OLR-OAPEN z 01-03-23 70 01 0089 4280451605 OLR-OAPEN-OA OAPEN Online Library Open Access eBook z 01-03-23 72 01 0035 4278647700 OLR-OAPEN-OA OAPEN Online Library Open Access eBook z 01-03-23 95 01 3095 4343176983 OLR-OAL Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. z 24-06-23 110 01 3110 4281366067 OLR-GBV-OAPEN Open Access z 01-03-23 136 01 3526 4279538522 OLR-OAPEN z 01-03-23 147 01 3528 4282009780 OLR-OAPEN frei verfügbar für Europa-Universität Flensburg, Hochschule Flensburg und Zentrale Hochschulbibliothek Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. z 01-03-23 161 01 0960 4278085133 OLR-OAPEN OAPEN Online Library Open Access eBook z 28-02-23 187 01 3520 4278470126 JSTOR Open Access eBook z 28-02-23 213 01 0551 4279184135 OLR-OAPEN OAPEN Online Library Open Access eBook z 01-03-23 230 01 0552 4279361312 OLR-OAPEN OAPEN Online Library Open Access eBook z 01-03-23 283 01 3283 4279720223 OLR-OAL z 01-03-23 293 01 3293 4278264348 OLR-OAPEN OAPEN Online Library Open Access eBook z 28-02-23 370 01 4370 4279006709 OLR-FREE Kostenloser Zugriff z 01-03-23 603 01 4603 4277907296 OLR-OAPEN Bitte beachten Sie die Nutzungsbedingungen und Copyright-Bestimmungen des Verlages/Herausgebers. z 28-02-23 808 01 4808 4280809437 OLR-OAPEN OAPEN Library zg 01-03-23 2403 01 DE-LFER 4307493249 00 --%%-- --%%-- n --%%-- l01 11-04-23 22 01 0018 Volltextzugang https://library.oapen.org/handle/20.500.12657/42574 23 01 0830 https://library.oapen.org/handle/20.500.12657/42574 30 01 0104 Open Access https://library.oapen.org/handle/20.500.12657/42574 31 01 0027 eBook GBV-OAPEN https://library.oapen.org/handle/20.500.12657/42574 34 01 3551 OpenAccess https://library.oapen.org/handle/20.500.12657/42574 40 01 0007 Volltext, Open Access https://library.oapen.org/handle/20.500.12657/42574 63 01 3401 E-Book https://library.oapen.org/handle/20.500.12657/42574 65 01 0003 Open Access https://library.oapen.org/handle/20.500.12657/42574 65 01 0003 Dieser Titel ist Teil einer Datenbank http://www.bibliothek.uni-regensburg.de/dbinfo/detail.php?titel_id=10728&bib_id=ulb_hal 70 01 0089 https://library.oapen.org/handle/20.500.12657/42574 LF 72 01 0035 https://library.oapen.org/handle/20.500.12657/42574 95 01 3095 https://library.oapen.org/handle/20.500.12657/42574 110 01 3110 Open Access https://library.oapen.org/handle/20.500.12657/42574 136 01 3526 Open Access https://library.oapen.org/handle/20.500.12657/42574 147 01 3528 https://library.oapen.org/handle/20.500.12657/42574 161 01 0960 https://library.oapen.org/handle/20.500.12657/42574 LF 187 01 3520 https://library.oapen.org/handle/20.500.12657/42574 213 01 0551 https://library.oapen.org/handle/20.500.12657/42574 230 01 0552 https://library.oapen.org/handle/20.500.12657/42574 283 01 3283 https://library.oapen.org/handle/20.500.12657/42574 293 01 3293 https://library.oapen.org/handle/20.500.12657/42574 LF 370 01 4370 https://library.oapen.org/handle/20.500.12657/42574 603 01 4603 https://library.oapen.org/handle/20.500.12657/42574 808 01 4808 Volltextzugang https://library.oapen.org/handle/20.500.12657/42574 2403 01 DE-LFER https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf 31 01 0027 00 eBook GBV-OAPEN 22 01 0018 OLR-ZDB-94-OAL 23 01 0830 OLR-OAPEN 30 01 0104 GBV-OAPEN 34 01 3551 OLR-OAPEN 39 01 0547 GBV-OAPEN 39 01 0547 LF 40 01 0007 OLR-OAPEN 63 01 3401 E-Books LF GBV-OAPEN 65 01 0003 OLR-OAPEN 70 01 0089 OLR-OAPEN-OA 72 01 0035 OLR-OAPEN-OA 95 01 3095 OLR-OAL 110 01 3110 OLR-GBV-OAPEN 136 01 3526 OLR-OAPEN 147 01 3528 OLR-OAPEN 161 01 0960 OLR-OAPEN 213 01 0551 OLR-OAPEN 230 01 0552 OLR-OAPEN 283 01 3283 OLR-OAL 293 01 3293 OLR-OAPEN 370 01 4370 OLR-FREE 370 01 4370 olr-ebook GBV-OAPEN 603 01 4603 OLR-OAPEN 808 01 4808 OLR-OAPEN
allfields_unstemmed	9783030528737 978-3-030-52873-7 978 (DE-627)1836419996 (DE-599)KEP062149474 (OCoLC)1286304993 (OAPEN)42574 (EBP)062149474 DE-627 eng DE-627 rda eng JPP bicssc JHBD bicssc UNH bicssc KCP bicssc JPQB bicssc Jarke, Juliane verfasserin aut Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design [Erscheinungsort nicht ermittelbar] Springer Nature 2021 1 Online-Ressource (228 p.) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Public Administration and Information Technology 6 Open Access Unrestricted online access star This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation Creative Commons by/4.0 cc English Population & demography Central government policies Public administration Information retrieval Political economy Population and demography Central / national / federal government policies https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf X:OAPEN Verlag OAPEN Library: download the publication kostenfrei https://library.oapen.org/handle/20.500.12657/42574 X:OAPEN Verlag OAPEN Library: description of the publication kostenfrei ZDB-94-OAL GBV_ILN_22 ISIL_DE-18 SYSFLAG_1 GBV_KXP GBV_ILN_23 ISIL_DE-830 GBV_ILN_30 ISIL_DE-104 GBV_ILN_31 ISIL_DE-27 GBV_ILN_34 ISIL_DE-18-302 GBV_ILN_39 ISIL_DE-547 GBV_ILN_40 ISIL_DE-7 GBV_ILN_63 ISIL_DE-Wim2 GBV_ILN_65 ISIL_DE-3 GBV_ILN_70 ISIL_DE-89 GBV_ILN_72 ISIL_DE-35 GBV_ILN_95 ISIL_DE-542 GBV_ILN_110 ISIL_DE-Luen4 GBV_ILN_136 ISIL_DE-Wis1 GBV_ILN_147 ISIL_DE-Fl3 GBV_ILN_161 ISIL_DE-960 GBV_ILN_187 ISIL_DE-Ki95 GBV_ILN_213 ISIL_DE-551 GBV_ILN_230 ISIL_DE-552 GBV_ILN_283 ISIL_DE-Ha163 GBV_ILN_293 ISIL_DE-960-3 GBV_ILN_370 ISIL_DE-1373 GBV_ILN_603 ISIL_DE-B1556 GBV_ILN_808 GBV_ILN_2403 ISIL_DE-LFER BO 22 01 0018 4280078688 OLR-ZDB-94-OAL OAPEN Library zu 01-03-23 23 01 0830 4280630518 OLR-OAPEN f z 01-03-23 30 01 0104 4280990719 GBV-OAPEN z 01-03-23 31 01 0027 4280273405 z 01-03-23 34 01 3551 4278828950 OLR-OAPEN zi002 01-03-23 39 01 0547 428118130X GBV-OAPEN ke 01-03-23 40 01 0007 427989745X OLR-OAPEN xsn 01-03-23 63 01 3401 4281561528 E-Books LF GBV-OAPEN z 01-03-23 65 01 0003 4281800212 OLR-OAPEN z 01-03-23 70 01 0089 4280451605 OLR-OAPEN-OA OAPEN Online Library Open Access eBook z 01-03-23 72 01 0035 4278647700 OLR-OAPEN-OA OAPEN Online Library Open Access eBook z 01-03-23 95 01 3095 4343176983 OLR-OAL Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. z 24-06-23 110 01 3110 4281366067 OLR-GBV-OAPEN Open Access z 01-03-23 136 01 3526 4279538522 OLR-OAPEN z 01-03-23 147 01 3528 4282009780 OLR-OAPEN frei verfügbar für Europa-Universität Flensburg, Hochschule Flensburg und Zentrale Hochschulbibliothek Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. z 01-03-23 161 01 0960 4278085133 OLR-OAPEN OAPEN Online Library Open Access eBook z 28-02-23 187 01 3520 4278470126 JSTOR Open Access eBook z 28-02-23 213 01 0551 4279184135 OLR-OAPEN OAPEN Online Library Open Access eBook z 01-03-23 230 01 0552 4279361312 OLR-OAPEN OAPEN Online Library Open Access eBook z 01-03-23 283 01 3283 4279720223 OLR-OAL z 01-03-23 293 01 3293 4278264348 OLR-OAPEN OAPEN Online Library Open Access eBook z 28-02-23 370 01 4370 4279006709 OLR-FREE Kostenloser Zugriff z 01-03-23 603 01 4603 4277907296 OLR-OAPEN Bitte beachten Sie die Nutzungsbedingungen und Copyright-Bestimmungen des Verlages/Herausgebers. z 28-02-23 808 01 4808 4280809437 OLR-OAPEN OAPEN Library zg 01-03-23 2403 01 DE-LFER 4307493249 00 --%%-- --%%-- n --%%-- l01 11-04-23 22 01 0018 Volltextzugang https://library.oapen.org/handle/20.500.12657/42574 23 01 0830 https://library.oapen.org/handle/20.500.12657/42574 30 01 0104 Open Access https://library.oapen.org/handle/20.500.12657/42574 31 01 0027 eBook GBV-OAPEN https://library.oapen.org/handle/20.500.12657/42574 34 01 3551 OpenAccess https://library.oapen.org/handle/20.500.12657/42574 40 01 0007 Volltext, Open Access https://library.oapen.org/handle/20.500.12657/42574 63 01 3401 E-Book https://library.oapen.org/handle/20.500.12657/42574 65 01 0003 Open Access https://library.oapen.org/handle/20.500.12657/42574 65 01 0003 Dieser Titel ist Teil einer Datenbank http://www.bibliothek.uni-regensburg.de/dbinfo/detail.php?titel_id=10728&bib_id=ulb_hal 70 01 0089 https://library.oapen.org/handle/20.500.12657/42574 LF 72 01 0035 https://library.oapen.org/handle/20.500.12657/42574 95 01 3095 https://library.oapen.org/handle/20.500.12657/42574 110 01 3110 Open Access https://library.oapen.org/handle/20.500.12657/42574 136 01 3526 Open Access https://library.oapen.org/handle/20.500.12657/42574 147 01 3528 https://library.oapen.org/handle/20.500.12657/42574 161 01 0960 https://library.oapen.org/handle/20.500.12657/42574 LF 187 01 3520 https://library.oapen.org/handle/20.500.12657/42574 213 01 0551 https://library.oapen.org/handle/20.500.12657/42574 230 01 0552 https://library.oapen.org/handle/20.500.12657/42574 283 01 3283 https://library.oapen.org/handle/20.500.12657/42574 293 01 3293 https://library.oapen.org/handle/20.500.12657/42574 LF 370 01 4370 https://library.oapen.org/handle/20.500.12657/42574 603 01 4603 https://library.oapen.org/handle/20.500.12657/42574 808 01 4808 Volltextzugang https://library.oapen.org/handle/20.500.12657/42574 2403 01 DE-LFER https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf 31 01 0027 00 eBook GBV-OAPEN 22 01 0018 OLR-ZDB-94-OAL 23 01 0830 OLR-OAPEN 30 01 0104 GBV-OAPEN 34 01 3551 OLR-OAPEN 39 01 0547 GBV-OAPEN 39 01 0547 LF 40 01 0007 OLR-OAPEN 63 01 3401 E-Books LF GBV-OAPEN 65 01 0003 OLR-OAPEN 70 01 0089 OLR-OAPEN-OA 72 01 0035 OLR-OAPEN-OA 95 01 3095 OLR-OAL 110 01 3110 OLR-GBV-OAPEN 136 01 3526 OLR-OAPEN 147 01 3528 OLR-OAPEN 161 01 0960 OLR-OAPEN 213 01 0551 OLR-OAPEN 230 01 0552 OLR-OAPEN 283 01 3283 OLR-OAL 293 01 3293 OLR-OAPEN 370 01 4370 OLR-FREE 370 01 4370 olr-ebook GBV-OAPEN 603 01 4603 OLR-OAPEN 808 01 4808 OLR-OAPEN
allfieldsGer	9783030528737 978-3-030-52873-7 978 (DE-627)1836419996 (DE-599)KEP062149474 (OCoLC)1286304993 (OAPEN)42574 (EBP)062149474 DE-627 eng DE-627 rda eng JPP bicssc JHBD bicssc UNH bicssc KCP bicssc JPQB bicssc Jarke, Juliane verfasserin aut Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design [Erscheinungsort nicht ermittelbar] Springer Nature 2021 1 Online-Ressource (228 p.) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Public Administration and Information Technology 6 Open Access Unrestricted online access star This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation Creative Commons by/4.0 cc English Population & demography Central government policies Public administration Information retrieval Political economy Population and demography Central / national / federal government policies https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf X:OAPEN Verlag OAPEN Library: download the publication kostenfrei https://library.oapen.org/handle/20.500.12657/42574 X:OAPEN Verlag OAPEN Library: description of the publication kostenfrei ZDB-94-OAL GBV_ILN_22 ISIL_DE-18 SYSFLAG_1 GBV_KXP GBV_ILN_23 ISIL_DE-830 GBV_ILN_30 ISIL_DE-104 GBV_ILN_31 ISIL_DE-27 GBV_ILN_34 ISIL_DE-18-302 GBV_ILN_39 ISIL_DE-547 GBV_ILN_40 ISIL_DE-7 GBV_ILN_63 ISIL_DE-Wim2 GBV_ILN_65 ISIL_DE-3 GBV_ILN_70 ISIL_DE-89 GBV_ILN_72 ISIL_DE-35 GBV_ILN_95 ISIL_DE-542 GBV_ILN_110 ISIL_DE-Luen4 GBV_ILN_136 ISIL_DE-Wis1 GBV_ILN_147 ISIL_DE-Fl3 GBV_ILN_161 ISIL_DE-960 GBV_ILN_187 ISIL_DE-Ki95 GBV_ILN_213 ISIL_DE-551 GBV_ILN_230 ISIL_DE-552 GBV_ILN_283 ISIL_DE-Ha163 GBV_ILN_293 ISIL_DE-960-3 GBV_ILN_370 ISIL_DE-1373 GBV_ILN_603 ISIL_DE-B1556 GBV_ILN_808 GBV_ILN_2403 ISIL_DE-LFER BO 22 01 0018 4280078688 OLR-ZDB-94-OAL OAPEN Library zu 01-03-23 23 01 0830 4280630518 OLR-OAPEN f z 01-03-23 30 01 0104 4280990719 GBV-OAPEN z 01-03-23 31 01 0027 4280273405 z 01-03-23 34 01 3551 4278828950 OLR-OAPEN zi002 01-03-23 39 01 0547 428118130X GBV-OAPEN ke 01-03-23 40 01 0007 427989745X OLR-OAPEN xsn 01-03-23 63 01 3401 4281561528 E-Books LF GBV-OAPEN z 01-03-23 65 01 0003 4281800212 OLR-OAPEN z 01-03-23 70 01 0089 4280451605 OLR-OAPEN-OA OAPEN Online Library Open Access eBook z 01-03-23 72 01 0035 4278647700 OLR-OAPEN-OA OAPEN Online Library Open Access eBook z 01-03-23 95 01 3095 4343176983 OLR-OAL Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. z 24-06-23 110 01 3110 4281366067 OLR-GBV-OAPEN Open Access z 01-03-23 136 01 3526 4279538522 OLR-OAPEN z 01-03-23 147 01 3528 4282009780 OLR-OAPEN frei verfügbar für Europa-Universität Flensburg, Hochschule Flensburg und Zentrale Hochschulbibliothek Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. z 01-03-23 161 01 0960 4278085133 OLR-OAPEN OAPEN Online Library Open Access eBook z 28-02-23 187 01 3520 4278470126 JSTOR Open Access eBook z 28-02-23 213 01 0551 4279184135 OLR-OAPEN OAPEN Online Library Open Access eBook z 01-03-23 230 01 0552 4279361312 OLR-OAPEN OAPEN Online Library Open Access eBook z 01-03-23 283 01 3283 4279720223 OLR-OAL z 01-03-23 293 01 3293 4278264348 OLR-OAPEN OAPEN Online Library Open Access eBook z 28-02-23 370 01 4370 4279006709 OLR-FREE Kostenloser Zugriff z 01-03-23 603 01 4603 4277907296 OLR-OAPEN Bitte beachten Sie die Nutzungsbedingungen und Copyright-Bestimmungen des Verlages/Herausgebers. z 28-02-23 808 01 4808 4280809437 OLR-OAPEN OAPEN Library zg 01-03-23 2403 01 DE-LFER 4307493249 00 --%%-- --%%-- n --%%-- l01 11-04-23 22 01 0018 Volltextzugang https://library.oapen.org/handle/20.500.12657/42574 23 01 0830 https://library.oapen.org/handle/20.500.12657/42574 30 01 0104 Open Access https://library.oapen.org/handle/20.500.12657/42574 31 01 0027 eBook GBV-OAPEN https://library.oapen.org/handle/20.500.12657/42574 34 01 3551 OpenAccess https://library.oapen.org/handle/20.500.12657/42574 40 01 0007 Volltext, Open Access https://library.oapen.org/handle/20.500.12657/42574 63 01 3401 E-Book https://library.oapen.org/handle/20.500.12657/42574 65 01 0003 Open Access https://library.oapen.org/handle/20.500.12657/42574 65 01 0003 Dieser Titel ist Teil einer Datenbank http://www.bibliothek.uni-regensburg.de/dbinfo/detail.php?titel_id=10728&bib_id=ulb_hal 70 01 0089 https://library.oapen.org/handle/20.500.12657/42574 LF 72 01 0035 https://library.oapen.org/handle/20.500.12657/42574 95 01 3095 https://library.oapen.org/handle/20.500.12657/42574 110 01 3110 Open Access https://library.oapen.org/handle/20.500.12657/42574 136 01 3526 Open Access https://library.oapen.org/handle/20.500.12657/42574 147 01 3528 https://library.oapen.org/handle/20.500.12657/42574 161 01 0960 https://library.oapen.org/handle/20.500.12657/42574 LF 187 01 3520 https://library.oapen.org/handle/20.500.12657/42574 213 01 0551 https://library.oapen.org/handle/20.500.12657/42574 230 01 0552 https://library.oapen.org/handle/20.500.12657/42574 283 01 3283 https://library.oapen.org/handle/20.500.12657/42574 293 01 3293 https://library.oapen.org/handle/20.500.12657/42574 LF 370 01 4370 https://library.oapen.org/handle/20.500.12657/42574 603 01 4603 https://library.oapen.org/handle/20.500.12657/42574 808 01 4808 Volltextzugang https://library.oapen.org/handle/20.500.12657/42574 2403 01 DE-LFER https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf 31 01 0027 00 eBook GBV-OAPEN 22 01 0018 OLR-ZDB-94-OAL 23 01 0830 OLR-OAPEN 30 01 0104 GBV-OAPEN 34 01 3551 OLR-OAPEN 39 01 0547 GBV-OAPEN 39 01 0547 LF 40 01 0007 OLR-OAPEN 63 01 3401 E-Books LF GBV-OAPEN 65 01 0003 OLR-OAPEN 70 01 0089 OLR-OAPEN-OA 72 01 0035 OLR-OAPEN-OA 95 01 3095 OLR-OAL 110 01 3110 OLR-GBV-OAPEN 136 01 3526 OLR-OAPEN 147 01 3528 OLR-OAPEN 161 01 0960 OLR-OAPEN 213 01 0551 OLR-OAPEN 230 01 0552 OLR-OAPEN 283 01 3283 OLR-OAL 293 01 3293 OLR-OAPEN 370 01 4370 OLR-FREE 370 01 4370 olr-ebook GBV-OAPEN 603 01 4603 OLR-OAPEN 808 01 4808 OLR-OAPEN
allfieldsSound	9783030528737 978-3-030-52873-7 978 (DE-627)1836419996 (DE-599)KEP062149474 (OCoLC)1286304993 (OAPEN)42574 (EBP)062149474 DE-627 eng DE-627 rda eng JPP bicssc JHBD bicssc UNH bicssc KCP bicssc JPQB bicssc Jarke, Juliane verfasserin aut Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design [Erscheinungsort nicht ermittelbar] Springer Nature 2021 1 Online-Ressource (228 p.) Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Public Administration and Information Technology 6 Open Access Unrestricted online access star This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation Creative Commons by/4.0 cc English Population & demography Central government policies Public administration Information retrieval Political economy Population and demography Central / national / federal government policies https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf X:OAPEN Verlag OAPEN Library: download the publication kostenfrei https://library.oapen.org/handle/20.500.12657/42574 X:OAPEN Verlag OAPEN Library: description of the publication kostenfrei ZDB-94-OAL GBV_ILN_22 ISIL_DE-18 SYSFLAG_1 GBV_KXP GBV_ILN_23 ISIL_DE-830 GBV_ILN_30 ISIL_DE-104 GBV_ILN_31 ISIL_DE-27 GBV_ILN_34 ISIL_DE-18-302 GBV_ILN_39 ISIL_DE-547 GBV_ILN_40 ISIL_DE-7 GBV_ILN_63 ISIL_DE-Wim2 GBV_ILN_65 ISIL_DE-3 GBV_ILN_70 ISIL_DE-89 GBV_ILN_72 ISIL_DE-35 GBV_ILN_95 ISIL_DE-542 GBV_ILN_110 ISIL_DE-Luen4 GBV_ILN_136 ISIL_DE-Wis1 GBV_ILN_147 ISIL_DE-Fl3 GBV_ILN_161 ISIL_DE-960 GBV_ILN_187 ISIL_DE-Ki95 GBV_ILN_213 ISIL_DE-551 GBV_ILN_230 ISIL_DE-552 GBV_ILN_283 ISIL_DE-Ha163 GBV_ILN_293 ISIL_DE-960-3 GBV_ILN_370 ISIL_DE-1373 GBV_ILN_603 ISIL_DE-B1556 GBV_ILN_808 GBV_ILN_2403 ISIL_DE-LFER BO 22 01 0018 4280078688 OLR-ZDB-94-OAL OAPEN Library zu 01-03-23 23 01 0830 4280630518 OLR-OAPEN f z 01-03-23 30 01 0104 4280990719 GBV-OAPEN z 01-03-23 31 01 0027 4280273405 z 01-03-23 34 01 3551 4278828950 OLR-OAPEN zi002 01-03-23 39 01 0547 428118130X GBV-OAPEN ke 01-03-23 40 01 0007 427989745X OLR-OAPEN xsn 01-03-23 63 01 3401 4281561528 E-Books LF GBV-OAPEN z 01-03-23 65 01 0003 4281800212 OLR-OAPEN z 01-03-23 70 01 0089 4280451605 OLR-OAPEN-OA OAPEN Online Library Open Access eBook z 01-03-23 72 01 0035 4278647700 OLR-OAPEN-OA OAPEN Online Library Open Access eBook z 01-03-23 95 01 3095 4343176983 OLR-OAL Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. z 24-06-23 110 01 3110 4281366067 OLR-GBV-OAPEN Open Access z 01-03-23 136 01 3526 4279538522 OLR-OAPEN z 01-03-23 147 01 3528 4282009780 OLR-OAPEN frei verfügbar für Europa-Universität Flensburg, Hochschule Flensburg und Zentrale Hochschulbibliothek Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. z 01-03-23 161 01 0960 4278085133 OLR-OAPEN OAPEN Online Library Open Access eBook z 28-02-23 187 01 3520 4278470126 JSTOR Open Access eBook z 28-02-23 213 01 0551 4279184135 OLR-OAPEN OAPEN Online Library Open Access eBook z 01-03-23 230 01 0552 4279361312 OLR-OAPEN OAPEN Online Library Open Access eBook z 01-03-23 283 01 3283 4279720223 OLR-OAL z 01-03-23 293 01 3293 4278264348 OLR-OAPEN OAPEN Online Library Open Access eBook z 28-02-23 370 01 4370 4279006709 OLR-FREE Kostenloser Zugriff z 01-03-23 603 01 4603 4277907296 OLR-OAPEN Bitte beachten Sie die Nutzungsbedingungen und Copyright-Bestimmungen des Verlages/Herausgebers. z 28-02-23 808 01 4808 4280809437 OLR-OAPEN OAPEN Library zg 01-03-23 2403 01 DE-LFER 4307493249 00 --%%-- --%%-- n --%%-- l01 11-04-23 22 01 0018 Volltextzugang https://library.oapen.org/handle/20.500.12657/42574 23 01 0830 https://library.oapen.org/handle/20.500.12657/42574 30 01 0104 Open Access https://library.oapen.org/handle/20.500.12657/42574 31 01 0027 eBook GBV-OAPEN https://library.oapen.org/handle/20.500.12657/42574 34 01 3551 OpenAccess https://library.oapen.org/handle/20.500.12657/42574 40 01 0007 Volltext, Open Access https://library.oapen.org/handle/20.500.12657/42574 63 01 3401 E-Book https://library.oapen.org/handle/20.500.12657/42574 65 01 0003 Open Access https://library.oapen.org/handle/20.500.12657/42574 65 01 0003 Dieser Titel ist Teil einer Datenbank http://www.bibliothek.uni-regensburg.de/dbinfo/detail.php?titel_id=10728&bib_id=ulb_hal 70 01 0089 https://library.oapen.org/handle/20.500.12657/42574 LF 72 01 0035 https://library.oapen.org/handle/20.500.12657/42574 95 01 3095 https://library.oapen.org/handle/20.500.12657/42574 110 01 3110 Open Access https://library.oapen.org/handle/20.500.12657/42574 136 01 3526 Open Access https://library.oapen.org/handle/20.500.12657/42574 147 01 3528 https://library.oapen.org/handle/20.500.12657/42574 161 01 0960 https://library.oapen.org/handle/20.500.12657/42574 LF 187 01 3520 https://library.oapen.org/handle/20.500.12657/42574 213 01 0551 https://library.oapen.org/handle/20.500.12657/42574 230 01 0552 https://library.oapen.org/handle/20.500.12657/42574 283 01 3283 https://library.oapen.org/handle/20.500.12657/42574 293 01 3293 https://library.oapen.org/handle/20.500.12657/42574 LF 370 01 4370 https://library.oapen.org/handle/20.500.12657/42574 603 01 4603 https://library.oapen.org/handle/20.500.12657/42574 808 01 4808 Volltextzugang https://library.oapen.org/handle/20.500.12657/42574 2403 01 DE-LFER https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf 31 01 0027 00 eBook GBV-OAPEN 22 01 0018 OLR-ZDB-94-OAL 23 01 0830 OLR-OAPEN 30 01 0104 GBV-OAPEN 34 01 3551 OLR-OAPEN 39 01 0547 GBV-OAPEN 39 01 0547 LF 40 01 0007 OLR-OAPEN 63 01 3401 E-Books LF GBV-OAPEN 65 01 0003 OLR-OAPEN 70 01 0089 OLR-OAPEN-OA 72 01 0035 OLR-OAPEN-OA 95 01 3095 OLR-OAL 110 01 3110 OLR-GBV-OAPEN 136 01 3526 OLR-OAPEN 147 01 3528 OLR-OAPEN 161 01 0960 OLR-OAPEN 213 01 0551 OLR-OAPEN 230 01 0552 OLR-OAPEN 283 01 3283 OLR-OAL 293 01 3293 OLR-OAPEN 370 01 4370 OLR-FREE 370 01 4370 olr-ebook GBV-OAPEN 603 01 4603 OLR-OAPEN 808 01 4808 OLR-OAPEN
language	English
format_phy_str_mv	Book
building	22:u 23 30 31 34:i 39:e 40:s 63 65 70 72 95 110 136 147 161 187 213 230 283 293 370 603 808:g 2403:0
institution	findex.gbv.de
selectbib_iln_str_mv	22@u 23@ 30@ 31@ 34@i002 39@e 40@sn 63@ 65@ 70@ 72@ 95@ 110@ 136@ 147@ 161@ 187@ 213@ 230@ 283@ 293@ 370@ 603@ 808@g 2403@01
topic_facet	Population & demography Central government policies Public administration Information retrieval Political economy Population and demography Central / national / federal government policies
sw_local_iln_str_mv	31:eBook GBV-OAPEN 0027:eBook GBV-OAPEN
isfreeaccess_bool	true
authorswithroles_txt_mv	Jarke, Juliane @@aut@@
publishDateDaySort_date	2021-01-01T00:00:00Z
id	1836419996
language_de	englisch
fullrecord	<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01000cam a22002652 4500</leader><controlfield tag="001">1836419996</controlfield><controlfield tag="003">DE-627</controlfield><controlfield tag="005">20241008145651.0</controlfield><controlfield tag="007">cr uuu---uuuuu</controlfield><controlfield tag="008">210309s2021 xx \|\|\|\|\|o 00\| \|\|eng c</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9783030528737</subfield><subfield code="9">978-3-030-52873-7</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">978</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-627)1836419996</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)KEP062149474</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1286304993</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OAPEN)42574</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(EBP)062149474</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-627</subfield><subfield code="b">eng</subfield><subfield code="c">DE-627</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1=" " ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">JPP</subfield><subfield code="2">bicssc</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">JHBD</subfield><subfield code="2">bicssc</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">UNH</subfield><subfield code="2">bicssc</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">KCP</subfield><subfield code="2">bicssc</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">JPQB</subfield><subfield code="2">bicssc</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Jarke, Juliane</subfield><subfield code="e">verfasserin</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Co-creating Digital Public Services for an Ageing Society</subfield><subfield code="b">Evidence for User-centric Design</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">[Erscheinungsort nicht ermittelbar]</subfield><subfield code="b">Springer Nature</subfield><subfield code="c">2021</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (228 p.)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">Text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">Computermedien</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">Online-Ressource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Public Administration and Information Technology</subfield><subfield code="v">6</subfield></datafield><datafield tag="506" ind1="0" ind2=" "><subfield code="a">Open Access</subfield><subfield code="f">Unrestricted online access</subfield><subfield code="2">star</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation</subfield></datafield><datafield tag="540" ind1=" " ind2=" "><subfield code="a">Creative Commons</subfield><subfield code="f">by/4.0</subfield><subfield code="2">cc</subfield></datafield><datafield tag="546" ind1=" " ind2=" "><subfield code="a">English</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Population & demography</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Central government policies</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Public administration</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Information retrieval</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Political economy</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Population and demography</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Central / national / federal government policies</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf</subfield><subfield code="m">X:OAPEN</subfield><subfield code="x">Verlag</subfield><subfield code="z">OAPEN Library: download the publication</subfield><subfield code="z">kostenfrei</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://library.oapen.org/handle/20.500.12657/42574</subfield><subfield code="m">X:OAPEN</subfield><subfield code="x">Verlag</subfield><subfield code="z">OAPEN Library: description of the publication</subfield><subfield code="z">kostenfrei</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-94-OAL</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_22</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-18</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">SYSFLAG_1</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_KXP</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_23</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-830</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_30</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-104</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_31</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-27</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_34</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-18-302</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_39</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-547</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_40</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-7</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_63</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-Wim2</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_65</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-3</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_70</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-89</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_72</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-35</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_95</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-542</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_110</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-Luen4</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_136</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-Wis1</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_147</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-Fl3</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_161</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-960</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_187</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-Ki95</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_213</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-551</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_230</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-552</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_283</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-Ha163</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_293</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-960-3</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_370</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-1373</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_603</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-B1556</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_808</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2403</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-LFER</subfield></datafield><datafield tag="951" ind1=" " ind2=" "><subfield code="a">BO</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">22</subfield><subfield code="1">01</subfield><subfield code="x">0018</subfield><subfield code="b">4280078688</subfield><subfield code="h">OLR-ZDB-94-OAL</subfield><subfield code="k">OAPEN Library</subfield><subfield code="y">zu</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">23</subfield><subfield code="1">01</subfield><subfield code="x">0830</subfield><subfield code="b">4280630518</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="u">f</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">30</subfield><subfield code="1">01</subfield><subfield code="x">0104</subfield><subfield code="b">4280990719</subfield><subfield code="h">GBV-OAPEN</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">31</subfield><subfield code="1">01</subfield><subfield code="x">0027</subfield><subfield code="b">4280273405</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">34</subfield><subfield code="1">01</subfield><subfield code="x">3551</subfield><subfield code="b">4278828950</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="y">zi002</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">39</subfield><subfield code="1">01</subfield><subfield code="x">0547</subfield><subfield code="b">428118130X</subfield><subfield code="h">GBV-OAPEN</subfield><subfield code="y">ke</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">40</subfield><subfield code="1">01</subfield><subfield code="x">0007</subfield><subfield code="b">427989745X</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="y">xsn</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">63</subfield><subfield code="1">01</subfield><subfield code="x">3401</subfield><subfield code="b">4281561528</subfield><subfield code="h">E-Books LF GBV-OAPEN</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">65</subfield><subfield code="1">01</subfield><subfield code="x">0003</subfield><subfield code="b">4281800212</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">70</subfield><subfield code="1">01</subfield><subfield code="x">0089</subfield><subfield code="b">4280451605</subfield><subfield code="h">OLR-OAPEN-OA</subfield><subfield code="k">OAPEN Online Library Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">72</subfield><subfield code="1">01</subfield><subfield code="x">0035</subfield><subfield code="b">4278647700</subfield><subfield code="h">OLR-OAPEN-OA</subfield><subfield code="k">OAPEN Online Library Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">95</subfield><subfield code="1">01</subfield><subfield code="x">3095</subfield><subfield code="b">4343176983</subfield><subfield code="h">OLR-OAL</subfield><subfield code="k">Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt.</subfield><subfield code="y">z</subfield><subfield code="z">24-06-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">110</subfield><subfield code="1">01</subfield><subfield code="x">3110</subfield><subfield code="b">4281366067</subfield><subfield code="h">OLR-GBV-OAPEN</subfield><subfield code="k">Open Access</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">136</subfield><subfield code="1">01</subfield><subfield code="x">3526</subfield><subfield code="b">4279538522</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">147</subfield><subfield code="1">01</subfield><subfield code="x">3528</subfield><subfield code="b">4282009780</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">frei verfügbar für Europa-Universität Flensburg, Hochschule Flensburg und Zentrale Hochschulbibliothek</subfield><subfield code="k">Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt.</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">161</subfield><subfield code="1">01</subfield><subfield code="x">0960</subfield><subfield code="b">4278085133</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">OAPEN Online Library Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">28-02-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">187</subfield><subfield code="1">01</subfield><subfield code="x">3520</subfield><subfield code="b">4278470126</subfield><subfield code="k">JSTOR Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">28-02-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">213</subfield><subfield code="1">01</subfield><subfield code="x">0551</subfield><subfield code="b">4279184135</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">OAPEN Online Library Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">230</subfield><subfield code="1">01</subfield><subfield code="x">0552</subfield><subfield code="b">4279361312</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">OAPEN Online Library Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">283</subfield><subfield code="1">01</subfield><subfield code="x">3283</subfield><subfield code="b">4279720223</subfield><subfield code="h">OLR-OAL</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">293</subfield><subfield code="1">01</subfield><subfield code="x">3293</subfield><subfield code="b">4278264348</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">OAPEN Online Library Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">28-02-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="b">4279006709</subfield><subfield code="h">OLR-FREE</subfield><subfield code="k">Kostenloser Zugriff</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">603</subfield><subfield code="1">01</subfield><subfield code="x">4603</subfield><subfield code="b">4277907296</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">Bitte beachten Sie die Nutzungsbedingungen und Copyright-Bestimmungen des Verlages/Herausgebers.</subfield><subfield code="y">z</subfield><subfield code="z">28-02-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">808</subfield><subfield code="1">01</subfield><subfield code="x">4808</subfield><subfield code="b">4280809437</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">OAPEN Library</subfield><subfield code="y">zg</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">2403</subfield><subfield code="1">01</subfield><subfield code="x">DE-LFER</subfield><subfield code="b">4307493249</subfield><subfield code="c">00</subfield><subfield code="f">--%%--</subfield><subfield code="d">--%%--</subfield><subfield code="e">n</subfield><subfield code="j">--%%--</subfield><subfield code="y">l01</subfield><subfield code="z">11-04-23</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">22</subfield><subfield code="1">01</subfield><subfield code="x">0018</subfield><subfield code="y">Volltextzugang</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">23</subfield><subfield code="1">01</subfield><subfield code="x">0830</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">30</subfield><subfield code="1">01</subfield><subfield code="x">0104</subfield><subfield code="y">Open Access</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">31</subfield><subfield code="1">01</subfield><subfield code="x">0027</subfield><subfield code="y">eBook GBV-OAPEN</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">34</subfield><subfield code="1">01</subfield><subfield code="x">3551</subfield><subfield code="y">OpenAccess</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">40</subfield><subfield code="1">01</subfield><subfield code="x">0007</subfield><subfield code="y">Volltext, Open Access</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">63</subfield><subfield code="1">01</subfield><subfield code="x">3401</subfield><subfield code="y">E-Book</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">65</subfield><subfield code="1">01</subfield><subfield code="x">0003</subfield><subfield code="y">Open Access</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">65</subfield><subfield code="1">01</subfield><subfield code="x">0003</subfield><subfield code="y">Dieser Titel ist Teil einer Datenbank</subfield><subfield code="r">http://www.bibliothek.uni-regensburg.de/dbinfo/detail.php?titel_id=10728&bib_id=ulb_hal</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">70</subfield><subfield code="1">01</subfield><subfield code="x">0089</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield><subfield code="z">LF</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">72</subfield><subfield code="1">01</subfield><subfield code="x">0035</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">95</subfield><subfield code="1">01</subfield><subfield code="x">3095</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">110</subfield><subfield code="1">01</subfield><subfield code="x">3110</subfield><subfield code="y">Open Access</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">136</subfield><subfield code="1">01</subfield><subfield code="x">3526</subfield><subfield code="y">Open Access</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">147</subfield><subfield code="1">01</subfield><subfield code="x">3528</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">161</subfield><subfield code="1">01</subfield><subfield code="x">0960</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield><subfield code="z">LF</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">187</subfield><subfield code="1">01</subfield><subfield code="x">3520</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">213</subfield><subfield code="1">01</subfield><subfield code="x">0551</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">230</subfield><subfield code="1">01</subfield><subfield code="x">0552</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">283</subfield><subfield code="1">01</subfield><subfield code="x">3283</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">293</subfield><subfield code="1">01</subfield><subfield code="x">3293</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield><subfield code="z">LF</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">603</subfield><subfield code="1">01</subfield><subfield code="x">4603</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">808</subfield><subfield code="1">01</subfield><subfield code="x">4808</subfield><subfield code="y">Volltextzugang</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">2403</subfield><subfield code="1">01</subfield><subfield code="x">DE-LFER</subfield><subfield code="r">https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">31</subfield><subfield code="1">01</subfield><subfield code="x">0027</subfield><subfield code="8">00</subfield><subfield code="a">eBook GBV-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">22</subfield><subfield code="1">01</subfield><subfield code="x">0018</subfield><subfield code="a">OLR-ZDB-94-OAL</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">23</subfield><subfield code="1">01</subfield><subfield code="x">0830</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">30</subfield><subfield code="1">01</subfield><subfield code="x">0104</subfield><subfield code="a">GBV-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">34</subfield><subfield code="1">01</subfield><subfield code="x">3551</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">39</subfield><subfield code="1">01</subfield><subfield code="x">0547</subfield><subfield code="a">GBV-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">39</subfield><subfield code="1">01</subfield><subfield code="x">0547</subfield><subfield code="a">LF</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">40</subfield><subfield code="1">01</subfield><subfield code="x">0007</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">63</subfield><subfield code="1">01</subfield><subfield code="x">3401</subfield><subfield code="a">E-Books LF GBV-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">65</subfield><subfield code="1">01</subfield><subfield code="x">0003</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">70</subfield><subfield code="1">01</subfield><subfield code="x">0089</subfield><subfield code="a">OLR-OAPEN-OA</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">72</subfield><subfield code="1">01</subfield><subfield code="x">0035</subfield><subfield code="a">OLR-OAPEN-OA</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">95</subfield><subfield code="1">01</subfield><subfield code="x">3095</subfield><subfield code="a">OLR-OAL</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">110</subfield><subfield code="1">01</subfield><subfield code="x">3110</subfield><subfield code="a">OLR-GBV-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">136</subfield><subfield code="1">01</subfield><subfield code="x">3526</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">147</subfield><subfield code="1">01</subfield><subfield code="x">3528</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">161</subfield><subfield code="1">01</subfield><subfield code="x">0960</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">213</subfield><subfield code="1">01</subfield><subfield code="x">0551</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">230</subfield><subfield code="1">01</subfield><subfield code="x">0552</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">283</subfield><subfield code="1">01</subfield><subfield code="x">3283</subfield><subfield code="a">OLR-OAL</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">293</subfield><subfield code="1">01</subfield><subfield code="x">3293</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="a">OLR-FREE</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="a">olr-ebook GBV-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">603</subfield><subfield code="1">01</subfield><subfield code="x">4603</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">808</subfield><subfield code="1">01</subfield><subfield code="x">4808</subfield><subfield code="a">OLR-OAPEN</subfield></datafield></record></collection>
standort_str_mv	--%%--
series2	Public Administration and Information Technology
standort_iln_str_mv	2403:--%%-- DE-LFER:--%%--
author	Jarke, Juliane
spellingShingle	Jarke, Juliane misc Population & demography misc Central government policies misc Public administration misc Information retrieval misc Political economy misc Population and demography misc Central / national / federal government policies 31 eBook GBV-OAPEN Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design
authorStr	Jarke, Juliane
format	eBook
delete_txt_mv	keep
author_role	aut
collection	KXP GVK SWB
publishPlace	[Erscheinungsort nicht ermittelbar]
remote_str	true
abrufzeichen_iln_str_mv	22@OLR-ZDB-94-OAL 23@OLR-OAPEN 30@GBV-OAPEN 34@OLR-OAPEN 39@GBV-OAPEN 39@LF 40@OLR-OAPEN 63@E-Books LF GBV-OAPEN 65@OLR-OAPEN 70@OLR-OAPEN-OA 72@OLR-OAPEN-OA 95@OLR-OAL 110@OLR-GBV-OAPEN 136@OLR-OAPEN 147@OLR-OAPEN 161@OLR-OAPEN 213@OLR-OAPEN 230@OLR-OAPEN 283@OLR-OAL 293@OLR-OAPEN 370@OLR-FREE 370@olr-ebook GBV-OAPEN 603@OLR-OAPEN 808@OLR-OAPEN
abrufzeichen_iln_scis_mv	22@OLR-ZDB-94-OAL 23@OLR-OAPEN 30@GBV-OAPEN 34@OLR-OAPEN 39@GBV-OAPEN 39@LF 40@OLR-OAPEN 63@E-Books LF GBV-OAPEN 65@OLR-OAPEN 70@OLR-OAPEN-OA 72@OLR-OAPEN-OA 95@OLR-OAL 110@OLR-GBV-OAPEN 136@OLR-OAPEN 147@OLR-OAPEN 161@OLR-OAPEN 213@OLR-OAPEN 230@OLR-OAPEN 283@OLR-OAL 293@OLR-OAPEN 370@OLR-FREE 370@olr-ebook GBV-OAPEN 603@OLR-OAPEN 808@OLR-OAPEN
last_changed_iln_str_mv	22@01-03-23 23@01-03-23 30@01-03-23 31@01-03-23 34@01-03-23 39@01-03-23 40@01-03-23 63@01-03-23 65@01-03-23 70@01-03-23 72@01-03-23 95@24-06-23 110@01-03-23 136@01-03-23 147@01-03-23 161@28-02-23 187@28-02-23 213@01-03-23 230@01-03-23 283@01-03-23 293@28-02-23 370@01-03-23 603@28-02-23 808@01-03-23 2403@11-04-23
illustrated	Not Illustrated
topic_title	31 01 0027 00 eBook GBV-OAPEN Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design Population & demography Central government policies Public administration Information retrieval Political economy Population and demography Central / national / federal government policies
publisher	Springer Nature
publisherStr	Springer Nature
topic	misc Population & demography misc Central government policies misc Public administration misc Information retrieval misc Political economy misc Population and demography misc Central / national / federal government policies 31 eBook GBV-OAPEN
topic_unstemmed	misc Population & demography misc Central government policies misc Public administration misc Information retrieval misc Political economy misc Population and demography misc Central / national / federal government policies 31 eBook GBV-OAPEN
topic_browse	misc Population & demography misc Central government policies misc Public administration misc Information retrieval misc Political economy misc Population and demography misc Central / national / federal government policies 31 eBook GBV-OAPEN
format_facet	Elektronische Bücher Bücher Elektronische Ressource
standort_txtP_mv	--%%--
format_main_str_mv	Text Buch
carriertype_str_mv	cr
signature	--%%--
signature_str_mv	--%%--
isbn	9783030528737 3030528731
isfreeaccess_txt	true
title	Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design
ctrlnum	(DE-627)1836419996 (DE-599)KEP062149474 (OCoLC)1286304993 (OAPEN)42574 (EBP)062149474
exemplarkommentar_str_mv	22@OAPEN Library 70@OAPEN Online Library Open Access eBook 72@OAPEN Online Library Open Access eBook 95@Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. 110@Open Access 147@frei verfügbar für Europa-Universität Flensburg, Hochschule Flensburg und Zentrale Hochschulbibliothek 147@Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt. 161@OAPEN Online Library Open Access eBook 187@JSTOR Open Access eBook 213@OAPEN Online Library Open Access eBook 230@OAPEN Online Library Open Access eBook 293@OAPEN Online Library Open Access eBook 370@Kostenloser Zugriff 603@Bitte beachten Sie die Nutzungsbedingungen und Copyright-Bestimmungen des Verlages/Herausgebers. 808@OAPEN Library
title_full	Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design
author_sort	Jarke, Juliane
callnumber-first-code	-
lang_code	eng
isOA_bool	true
recordtype	marc
publishDateSort	2021
contenttype_str_mv	txt
author_browse	Jarke, Juliane
selectkey	22:z 23:z 30:z 31:z 34:z 39:k 40:x 63:z 65:z 70:z 72:z 95:z 110:z 136:z 147:z 161:z 187:z 213:z 230:z 283:z 293:z 370:z 603:z 808:z 2403:l
physical	1 Online-Ressource (228 p.)
format_se	Elektronische Bücher
author-letter	Jarke, Juliane
title_sub	Evidence for User-centric Design
title_sort	co-creating digital public services for an ageing societyevidence for user-centric design
title_auth	Co-creating Digital Public Services for an Ageing Society Evidence for User-centric Design
abstract	This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation
abstractGer	This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation
abstract_unstemmed	This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation
collection_details	ZDB-94-OAL GBV_ILN_22 ISIL_DE-18 SYSFLAG_1 GBV_KXP GBV_ILN_23 ISIL_DE-830 GBV_ILN_30 ISIL_DE-104 GBV_ILN_31 ISIL_DE-27 GBV_ILN_34 ISIL_DE-18-302 GBV_ILN_39 ISIL_DE-547 GBV_ILN_40 ISIL_DE-7 GBV_ILN_63 ISIL_DE-Wim2 GBV_ILN_65 ISIL_DE-3 GBV_ILN_70 ISIL_DE-89 GBV_ILN_72 ISIL_DE-35 GBV_ILN_95 ISIL_DE-542 GBV_ILN_110 ISIL_DE-Luen4 GBV_ILN_136 ISIL_DE-Wis1 GBV_ILN_147 ISIL_DE-Fl3 GBV_ILN_161 ISIL_DE-960 GBV_ILN_187 ISIL_DE-Ki95 GBV_ILN_213 ISIL_DE-551 GBV_ILN_230 ISIL_DE-552 GBV_ILN_283 ISIL_DE-Ha163 GBV_ILN_293 ISIL_DE-960-3 GBV_ILN_370 ISIL_DE-1373 GBV_ILN_603 ISIL_DE-B1556 GBV_ILN_808 GBV_ILN_2403 ISIL_DE-LFER
title_short	Co-creating Digital Public Services for an Ageing Society
url	https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf https://library.oapen.org/handle/20.500.12657/42574
ausleihindikator_str_mv	22 23 30 31 34 39 40 63 65 70 72 95 110 136 147 161 187 213 230 283 293 370 603 808 2403:n
remote_bool	true
mediatype_str_mv	c
isOA_txt	true
hochschulschrift_bool	false
callnumber-a	--%%--
up_date	2024-10-09T03:23:36.862Z
_version_	1812405123142385664
fullrecord_marcxml	<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01000cam a22002652 4500</leader><controlfield tag="001">1836419996</controlfield><controlfield tag="003">DE-627</controlfield><controlfield tag="005">20241008145651.0</controlfield><controlfield tag="007">cr uuu---uuuuu</controlfield><controlfield tag="008">210309s2021 xx \|\|\|\|\|o 00\| \|\|eng c</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9783030528737</subfield><subfield code="9">978-3-030-52873-7</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">978</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-627)1836419996</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)KEP062149474</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1286304993</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OAPEN)42574</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(EBP)062149474</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-627</subfield><subfield code="b">eng</subfield><subfield code="c">DE-627</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1=" " ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">JPP</subfield><subfield code="2">bicssc</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">JHBD</subfield><subfield code="2">bicssc</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">UNH</subfield><subfield code="2">bicssc</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">KCP</subfield><subfield code="2">bicssc</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">JPQB</subfield><subfield code="2">bicssc</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Jarke, Juliane</subfield><subfield code="e">verfasserin</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Co-creating Digital Public Services for an Ageing Society</subfield><subfield code="b">Evidence for User-centric Design</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">[Erscheinungsort nicht ermittelbar]</subfield><subfield code="b">Springer Nature</subfield><subfield code="c">2021</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (228 p.)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">Text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">Computermedien</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">Online-Ressource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Public Administration and Information Technology</subfield><subfield code="v">6</subfield></datafield><datafield tag="506" ind1="0" ind2=" "><subfield code="a">Open Access</subfield><subfield code="f">Unrestricted online access</subfield><subfield code="2">star</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation</subfield></datafield><datafield tag="540" ind1=" " ind2=" "><subfield code="a">Creative Commons</subfield><subfield code="f">by/4.0</subfield><subfield code="2">cc</subfield></datafield><datafield tag="546" ind1=" " ind2=" "><subfield code="a">English</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Population & demography</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Central government policies</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Public administration</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Information retrieval</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Political economy</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Population and demography</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Central / national / federal government policies</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf</subfield><subfield code="m">X:OAPEN</subfield><subfield code="x">Verlag</subfield><subfield code="z">OAPEN Library: download the publication</subfield><subfield code="z">kostenfrei</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://library.oapen.org/handle/20.500.12657/42574</subfield><subfield code="m">X:OAPEN</subfield><subfield code="x">Verlag</subfield><subfield code="z">OAPEN Library: description of the publication</subfield><subfield code="z">kostenfrei</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-94-OAL</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_22</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-18</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">SYSFLAG_1</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_KXP</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_23</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-830</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_30</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-104</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_31</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-27</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_34</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-18-302</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_39</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-547</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_40</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-7</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_63</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-Wim2</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_65</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-3</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_70</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-89</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_72</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-35</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_95</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-542</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_110</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-Luen4</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_136</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-Wis1</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_147</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-Fl3</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_161</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-960</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_187</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-Ki95</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_213</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-551</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_230</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-552</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_283</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-Ha163</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_293</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-960-3</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_370</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-1373</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_603</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-B1556</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_808</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2403</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-LFER</subfield></datafield><datafield tag="951" ind1=" " ind2=" "><subfield code="a">BO</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">22</subfield><subfield code="1">01</subfield><subfield code="x">0018</subfield><subfield code="b">4280078688</subfield><subfield code="h">OLR-ZDB-94-OAL</subfield><subfield code="k">OAPEN Library</subfield><subfield code="y">zu</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">23</subfield><subfield code="1">01</subfield><subfield code="x">0830</subfield><subfield code="b">4280630518</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="u">f</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">30</subfield><subfield code="1">01</subfield><subfield code="x">0104</subfield><subfield code="b">4280990719</subfield><subfield code="h">GBV-OAPEN</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">31</subfield><subfield code="1">01</subfield><subfield code="x">0027</subfield><subfield code="b">4280273405</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">34</subfield><subfield code="1">01</subfield><subfield code="x">3551</subfield><subfield code="b">4278828950</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="y">zi002</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">39</subfield><subfield code="1">01</subfield><subfield code="x">0547</subfield><subfield code="b">428118130X</subfield><subfield code="h">GBV-OAPEN</subfield><subfield code="y">ke</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">40</subfield><subfield code="1">01</subfield><subfield code="x">0007</subfield><subfield code="b">427989745X</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="y">xsn</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">63</subfield><subfield code="1">01</subfield><subfield code="x">3401</subfield><subfield code="b">4281561528</subfield><subfield code="h">E-Books LF GBV-OAPEN</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">65</subfield><subfield code="1">01</subfield><subfield code="x">0003</subfield><subfield code="b">4281800212</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">70</subfield><subfield code="1">01</subfield><subfield code="x">0089</subfield><subfield code="b">4280451605</subfield><subfield code="h">OLR-OAPEN-OA</subfield><subfield code="k">OAPEN Online Library Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">72</subfield><subfield code="1">01</subfield><subfield code="x">0035</subfield><subfield code="b">4278647700</subfield><subfield code="h">OLR-OAPEN-OA</subfield><subfield code="k">OAPEN Online Library Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">95</subfield><subfield code="1">01</subfield><subfield code="x">3095</subfield><subfield code="b">4343176983</subfield><subfield code="h">OLR-OAL</subfield><subfield code="k">Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt.</subfield><subfield code="y">z</subfield><subfield code="z">24-06-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">110</subfield><subfield code="1">01</subfield><subfield code="x">3110</subfield><subfield code="b">4281366067</subfield><subfield code="h">OLR-GBV-OAPEN</subfield><subfield code="k">Open Access</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">136</subfield><subfield code="1">01</subfield><subfield code="x">3526</subfield><subfield code="b">4279538522</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">147</subfield><subfield code="1">01</subfield><subfield code="x">3528</subfield><subfield code="b">4282009780</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">frei verfügbar für Europa-Universität Flensburg, Hochschule Flensburg und Zentrale Hochschulbibliothek</subfield><subfield code="k">Vervielfältigungen (z.B. Kopien, Downloads) sind nur von einzelnen Kapiteln oder Seiten und nur zum eigenen wissenschaftlichen Gebrauch erlaubt. Die Weitergabe an Dritte sowie systematisches Downloaden sind untersagt.</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">161</subfield><subfield code="1">01</subfield><subfield code="x">0960</subfield><subfield code="b">4278085133</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">OAPEN Online Library Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">28-02-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">187</subfield><subfield code="1">01</subfield><subfield code="x">3520</subfield><subfield code="b">4278470126</subfield><subfield code="k">JSTOR Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">28-02-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">213</subfield><subfield code="1">01</subfield><subfield code="x">0551</subfield><subfield code="b">4279184135</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">OAPEN Online Library Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">230</subfield><subfield code="1">01</subfield><subfield code="x">0552</subfield><subfield code="b">4279361312</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">OAPEN Online Library Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">283</subfield><subfield code="1">01</subfield><subfield code="x">3283</subfield><subfield code="b">4279720223</subfield><subfield code="h">OLR-OAL</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">293</subfield><subfield code="1">01</subfield><subfield code="x">3293</subfield><subfield code="b">4278264348</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">OAPEN Online Library Open Access eBook</subfield><subfield code="y">z</subfield><subfield code="z">28-02-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="b">4279006709</subfield><subfield code="h">OLR-FREE</subfield><subfield code="k">Kostenloser Zugriff</subfield><subfield code="y">z</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">603</subfield><subfield code="1">01</subfield><subfield code="x">4603</subfield><subfield code="b">4277907296</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">Bitte beachten Sie die Nutzungsbedingungen und Copyright-Bestimmungen des Verlages/Herausgebers.</subfield><subfield code="y">z</subfield><subfield code="z">28-02-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">808</subfield><subfield code="1">01</subfield><subfield code="x">4808</subfield><subfield code="b">4280809437</subfield><subfield code="h">OLR-OAPEN</subfield><subfield code="k">OAPEN Library</subfield><subfield code="y">zg</subfield><subfield code="z">01-03-23</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">2403</subfield><subfield code="1">01</subfield><subfield code="x">DE-LFER</subfield><subfield code="b">4307493249</subfield><subfield code="c">00</subfield><subfield code="f">--%%--</subfield><subfield code="d">--%%--</subfield><subfield code="e">n</subfield><subfield code="j">--%%--</subfield><subfield code="y">l01</subfield><subfield code="z">11-04-23</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">22</subfield><subfield code="1">01</subfield><subfield code="x">0018</subfield><subfield code="y">Volltextzugang</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">23</subfield><subfield code="1">01</subfield><subfield code="x">0830</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">30</subfield><subfield code="1">01</subfield><subfield code="x">0104</subfield><subfield code="y">Open Access</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">31</subfield><subfield code="1">01</subfield><subfield code="x">0027</subfield><subfield code="y">eBook GBV-OAPEN</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">34</subfield><subfield code="1">01</subfield><subfield code="x">3551</subfield><subfield code="y">OpenAccess</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">40</subfield><subfield code="1">01</subfield><subfield code="x">0007</subfield><subfield code="y">Volltext, Open Access</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">63</subfield><subfield code="1">01</subfield><subfield code="x">3401</subfield><subfield code="y">E-Book</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">65</subfield><subfield code="1">01</subfield><subfield code="x">0003</subfield><subfield code="y">Open Access</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">65</subfield><subfield code="1">01</subfield><subfield code="x">0003</subfield><subfield code="y">Dieser Titel ist Teil einer Datenbank</subfield><subfield code="r">http://www.bibliothek.uni-regensburg.de/dbinfo/detail.php?titel_id=10728&bib_id=ulb_hal</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">70</subfield><subfield code="1">01</subfield><subfield code="x">0089</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield><subfield code="z">LF</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">72</subfield><subfield code="1">01</subfield><subfield code="x">0035</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">95</subfield><subfield code="1">01</subfield><subfield code="x">3095</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">110</subfield><subfield code="1">01</subfield><subfield code="x">3110</subfield><subfield code="y">Open Access</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">136</subfield><subfield code="1">01</subfield><subfield code="x">3526</subfield><subfield code="y">Open Access</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">147</subfield><subfield code="1">01</subfield><subfield code="x">3528</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">161</subfield><subfield code="1">01</subfield><subfield code="x">0960</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield><subfield code="z">LF</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">187</subfield><subfield code="1">01</subfield><subfield code="x">3520</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">213</subfield><subfield code="1">01</subfield><subfield code="x">0551</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">230</subfield><subfield code="1">01</subfield><subfield code="x">0552</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">283</subfield><subfield code="1">01</subfield><subfield code="x">3283</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">293</subfield><subfield code="1">01</subfield><subfield code="x">3293</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield><subfield code="z">LF</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">603</subfield><subfield code="1">01</subfield><subfield code="x">4603</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">808</subfield><subfield code="1">01</subfield><subfield code="x">4808</subfield><subfield code="y">Volltextzugang</subfield><subfield code="r">https://library.oapen.org/handle/20.500.12657/42574</subfield></datafield><datafield tag="981" ind1=" " ind2=" "><subfield code="2">2403</subfield><subfield code="1">01</subfield><subfield code="x">DE-LFER</subfield><subfield code="r">https://library.oapen.org/bitstream/id/a8a79f17-a15a-4751-9f1d-b93cfcaa4e08/2021_Book_Co-creatingDigitalPublicServic.pdf</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">31</subfield><subfield code="1">01</subfield><subfield code="x">0027</subfield><subfield code="8">00</subfield><subfield code="a">eBook GBV-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">22</subfield><subfield code="1">01</subfield><subfield code="x">0018</subfield><subfield code="a">OLR-ZDB-94-OAL</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">23</subfield><subfield code="1">01</subfield><subfield code="x">0830</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">30</subfield><subfield code="1">01</subfield><subfield code="x">0104</subfield><subfield code="a">GBV-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">34</subfield><subfield code="1">01</subfield><subfield code="x">3551</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">39</subfield><subfield code="1">01</subfield><subfield code="x">0547</subfield><subfield code="a">GBV-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">39</subfield><subfield code="1">01</subfield><subfield code="x">0547</subfield><subfield code="a">LF</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">40</subfield><subfield code="1">01</subfield><subfield code="x">0007</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">63</subfield><subfield code="1">01</subfield><subfield code="x">3401</subfield><subfield code="a">E-Books LF GBV-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">65</subfield><subfield code="1">01</subfield><subfield code="x">0003</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">70</subfield><subfield code="1">01</subfield><subfield code="x">0089</subfield><subfield code="a">OLR-OAPEN-OA</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">72</subfield><subfield code="1">01</subfield><subfield code="x">0035</subfield><subfield code="a">OLR-OAPEN-OA</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">95</subfield><subfield code="1">01</subfield><subfield code="x">3095</subfield><subfield code="a">OLR-OAL</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">110</subfield><subfield code="1">01</subfield><subfield code="x">3110</subfield><subfield code="a">OLR-GBV-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">136</subfield><subfield code="1">01</subfield><subfield code="x">3526</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">147</subfield><subfield code="1">01</subfield><subfield code="x">3528</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">161</subfield><subfield code="1">01</subfield><subfield code="x">0960</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">213</subfield><subfield code="1">01</subfield><subfield code="x">0551</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">230</subfield><subfield code="1">01</subfield><subfield code="x">0552</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">283</subfield><subfield code="1">01</subfield><subfield code="x">3283</subfield><subfield code="a">OLR-OAL</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">293</subfield><subfield code="1">01</subfield><subfield code="x">3293</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="a">OLR-FREE</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">370</subfield><subfield code="1">01</subfield><subfield code="x">4370</subfield><subfield code="a">olr-ebook GBV-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">603</subfield><subfield code="1">01</subfield><subfield code="x">4603</subfield><subfield code="a">OLR-OAPEN</subfield></datafield><datafield tag="995" ind1=" " ind2=" "><subfield code="2">808</subfield><subfield code="1">01</subfield><subfield code="x">4808</subfield><subfield code="a">OLR-OAPEN</subfield></datafield></record></collection>
score	7.1676645

Nicht das Richtige dabei?

Schreiben Sie uns!

Co-creating Digital Public Services for an Ageing Society : Evidence for User-centric Design

Nicht das Richtige dabei?

Zugang & Verfügbarkeit

Vorhandene Bände

Nicht das Richtige dabei?