Impact of external factors on determining E-commerce benefits among SMEs in Malaysia

This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely...
Ausführliche Beschreibung

Gespeichert in:

Autor*in:	Kartiwi, Mira [verfasserIn] Hussin, Husnayati [verfasserIn] Suhaimi, Mohd Adam [verfasserIn] Jalaldeen, Mohamed Razi Mohamed [verfasserIn] Amin, Mohammad Ruhul [verfasserIn]

Format:	E-Artikel
Sprache:	Englisch

Erschienen:	2018

Übergeordnetes Werk:	Enthalten in: Journal of Global Entrepreneurship Research - Berlin : SpringerOpen, 2014, 8(2018), 18, Seite 1-12
Übergeordnetes Werk:	volume:8 ; year:2018 ; number:18 ; pages:1-12

Links:	Volltext Volltext Volltext Terms of use

DOI / URN:	10.1186/s40497-018-0105-7

Katalog-ID:	1032441089

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allfields	10.1186/s40497-018-0105-7 doi 10419/196952 hdl (DE-627)1032441089 (DE-599)GBV1032441089 DE-627 ger DE-627 rda eng Kartiwi, Mira verfasserin aut Impact of external factors on determining E-commerce benefits among SMEs in Malaysia Mira Kartiwi, Husnayati Hussin, Mohd Adam Suhaimi, Mohamed Razi Mohamed Jalaldeen and Mohammad Ruhul Amin 2018 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. The results also show that SMEs would be able to achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a tool to improve the competitiveness of the business. Hussin, Husnayati verfasserin aut Suhaimi, Mohd Adam verfasserin aut Jalaldeen, Mohamed Razi Mohamed verfasserin aut Amin, Mohammad Ruhul verfasserin aut Enthalten in Journal of Global Entrepreneurship Research Berlin : SpringerOpen, 2014 8(2018), 18, Seite 1-12 Online-Ressource (DE-627)779400933 (DE-600)2758698-4 (DE-576)401715248 2251-7316 nnns volume:8 year:2018 number:18 pages:1-12 https://doi.org/10.1186/s40497-018-0105-7 Resolving-System kostenfrei Volltext https://link.springer.com/content/pdf/10.1186%2Fs40497-018-0105-7.pdf Verlag kostenfrei Volltext http://hdl.handle.net/10419/196952 Resolving-System kostenfrei Volltext http://creativecommons.org/licenses/by/4.0/ Verlag Terms of use 46 GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_138 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_187 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2009 GBV_ILN_2014 GBV_ILN_2050 GBV_ILN_2111 GBV_ILN_2129 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 zbwolc20181124 AR 8 2018 18 1-12 26 01 0206 1811050905 x1z 09-10-18 26 00 DE-206 56 E-Commerce 26 00 DE-206 56 SMEs 26 00 DE-206 56 External factors 26 00 DE-206 56 Adoption 26 00 DE-206 56 Benefit
spelling	10.1186/s40497-018-0105-7 doi 10419/196952 hdl (DE-627)1032441089 (DE-599)GBV1032441089 DE-627 ger DE-627 rda eng Kartiwi, Mira verfasserin aut Impact of external factors on determining E-commerce benefits among SMEs in Malaysia Mira Kartiwi, Husnayati Hussin, Mohd Adam Suhaimi, Mohamed Razi Mohamed Jalaldeen and Mohammad Ruhul Amin 2018 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. The results also show that SMEs would be able to achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a tool to improve the competitiveness of the business. Hussin, Husnayati verfasserin aut Suhaimi, Mohd Adam verfasserin aut Jalaldeen, Mohamed Razi Mohamed verfasserin aut Amin, Mohammad Ruhul verfasserin aut Enthalten in Journal of Global Entrepreneurship Research Berlin : SpringerOpen, 2014 8(2018), 18, Seite 1-12 Online-Ressource (DE-627)779400933 (DE-600)2758698-4 (DE-576)401715248 2251-7316 nnns volume:8 year:2018 number:18 pages:1-12 https://doi.org/10.1186/s40497-018-0105-7 Resolving-System kostenfrei Volltext https://link.springer.com/content/pdf/10.1186%2Fs40497-018-0105-7.pdf Verlag kostenfrei Volltext http://hdl.handle.net/10419/196952 Resolving-System kostenfrei Volltext http://creativecommons.org/licenses/by/4.0/ Verlag Terms of use 46 GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_138 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_187 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2009 GBV_ILN_2014 GBV_ILN_2050 GBV_ILN_2111 GBV_ILN_2129 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 zbwolc20181124 AR 8 2018 18 1-12 26 01 0206 1811050905 x1z 09-10-18 26 00 DE-206 56 E-Commerce 26 00 DE-206 56 SMEs 26 00 DE-206 56 External factors 26 00 DE-206 56 Adoption 26 00 DE-206 56 Benefit
allfields_unstemmed	10.1186/s40497-018-0105-7 doi 10419/196952 hdl (DE-627)1032441089 (DE-599)GBV1032441089 DE-627 ger DE-627 rda eng Kartiwi, Mira verfasserin aut Impact of external factors on determining E-commerce benefits among SMEs in Malaysia Mira Kartiwi, Husnayati Hussin, Mohd Adam Suhaimi, Mohamed Razi Mohamed Jalaldeen and Mohammad Ruhul Amin 2018 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. The results also show that SMEs would be able to achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a tool to improve the competitiveness of the business. Hussin, Husnayati verfasserin aut Suhaimi, Mohd Adam verfasserin aut Jalaldeen, Mohamed Razi Mohamed verfasserin aut Amin, Mohammad Ruhul verfasserin aut Enthalten in Journal of Global Entrepreneurship Research Berlin : SpringerOpen, 2014 8(2018), 18, Seite 1-12 Online-Ressource (DE-627)779400933 (DE-600)2758698-4 (DE-576)401715248 2251-7316 nnns volume:8 year:2018 number:18 pages:1-12 https://doi.org/10.1186/s40497-018-0105-7 Resolving-System kostenfrei Volltext https://link.springer.com/content/pdf/10.1186%2Fs40497-018-0105-7.pdf Verlag kostenfrei Volltext http://hdl.handle.net/10419/196952 Resolving-System kostenfrei Volltext http://creativecommons.org/licenses/by/4.0/ Verlag Terms of use 46 GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_138 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_187 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2009 GBV_ILN_2014 GBV_ILN_2050 GBV_ILN_2111 GBV_ILN_2129 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 zbwolc20181124 AR 8 2018 18 1-12 26 01 0206 1811050905 x1z 09-10-18 26 00 DE-206 56 E-Commerce 26 00 DE-206 56 SMEs 26 00 DE-206 56 External factors 26 00 DE-206 56 Adoption 26 00 DE-206 56 Benefit
allfieldsGer	10.1186/s40497-018-0105-7 doi 10419/196952 hdl (DE-627)1032441089 (DE-599)GBV1032441089 DE-627 ger DE-627 rda eng Kartiwi, Mira verfasserin aut Impact of external factors on determining E-commerce benefits among SMEs in Malaysia Mira Kartiwi, Husnayati Hussin, Mohd Adam Suhaimi, Mohamed Razi Mohamed Jalaldeen and Mohammad Ruhul Amin 2018 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. The results also show that SMEs would be able to achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a tool to improve the competitiveness of the business. Hussin, Husnayati verfasserin aut Suhaimi, Mohd Adam verfasserin aut Jalaldeen, Mohamed Razi Mohamed verfasserin aut Amin, Mohammad Ruhul verfasserin aut Enthalten in Journal of Global Entrepreneurship Research Berlin : SpringerOpen, 2014 8(2018), 18, Seite 1-12 Online-Ressource (DE-627)779400933 (DE-600)2758698-4 (DE-576)401715248 2251-7316 nnns volume:8 year:2018 number:18 pages:1-12 https://doi.org/10.1186/s40497-018-0105-7 Resolving-System kostenfrei Volltext https://link.springer.com/content/pdf/10.1186%2Fs40497-018-0105-7.pdf Verlag kostenfrei Volltext http://hdl.handle.net/10419/196952 Resolving-System kostenfrei Volltext http://creativecommons.org/licenses/by/4.0/ Verlag Terms of use 46 GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_138 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_187 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2009 GBV_ILN_2014 GBV_ILN_2050 GBV_ILN_2111 GBV_ILN_2129 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 zbwolc20181124 AR 8 2018 18 1-12 26 01 0206 1811050905 x1z 09-10-18 26 00 DE-206 56 E-Commerce 26 00 DE-206 56 SMEs 26 00 DE-206 56 External factors 26 00 DE-206 56 Adoption 26 00 DE-206 56 Benefit
allfieldsSound	10.1186/s40497-018-0105-7 doi 10419/196952 hdl (DE-627)1032441089 (DE-599)GBV1032441089 DE-627 ger DE-627 rda eng Kartiwi, Mira verfasserin aut Impact of external factors on determining E-commerce benefits among SMEs in Malaysia Mira Kartiwi, Husnayati Hussin, Mohd Adam Suhaimi, Mohamed Razi Mohamed Jalaldeen and Mohammad Ruhul Amin 2018 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. The results also show that SMEs would be able to achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a tool to improve the competitiveness of the business. Hussin, Husnayati verfasserin aut Suhaimi, Mohd Adam verfasserin aut Jalaldeen, Mohamed Razi Mohamed verfasserin aut Amin, Mohammad Ruhul verfasserin aut Enthalten in Journal of Global Entrepreneurship Research Berlin : SpringerOpen, 2014 8(2018), 18, Seite 1-12 Online-Ressource (DE-627)779400933 (DE-600)2758698-4 (DE-576)401715248 2251-7316 nnns volume:8 year:2018 number:18 pages:1-12 https://doi.org/10.1186/s40497-018-0105-7 Resolving-System kostenfrei Volltext https://link.springer.com/content/pdf/10.1186%2Fs40497-018-0105-7.pdf Verlag kostenfrei Volltext http://hdl.handle.net/10419/196952 Resolving-System kostenfrei Volltext http://creativecommons.org/licenses/by/4.0/ Verlag Terms of use 46 GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_138 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_187 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2009 GBV_ILN_2014 GBV_ILN_2050 GBV_ILN_2111 GBV_ILN_2129 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 zbwolc20181124 AR 8 2018 18 1-12 26 01 0206 1811050905 x1z 09-10-18 26 00 DE-206 56 E-Commerce 26 00 DE-206 56 SMEs 26 00 DE-206 56 External factors 26 00 DE-206 56 Adoption 26 00 DE-206 56 Benefit
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author	Kartiwi, Mira
spellingShingle	Kartiwi, Mira 26 E-Commerce 26 SMEs 26 External factors 26 Adoption 26 Benefit Impact of external factors on determining E-commerce benefits among SMEs in Malaysia
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topic_title	26 00 DE-206 56 E-Commerce 26 00 DE-206 56 SMEs 26 00 DE-206 56 External factors 26 00 DE-206 56 Adoption 26 00 DE-206 56 Benefit Impact of external factors on determining E-commerce benefits among SMEs in Malaysia Mira Kartiwi, Husnayati Hussin, Mohd Adam Suhaimi, Mohamed Razi Mohamed Jalaldeen and Mohammad Ruhul Amin
topic	26 E-Commerce 26 SMEs 26 External factors 26 Adoption 26 Benefit
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title	Impact of external factors on determining E-commerce benefits among SMEs in Malaysia
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title_full	Impact of external factors on determining E-commerce benefits among SMEs in Malaysia Mira Kartiwi, Husnayati Hussin, Mohd Adam Suhaimi, Mohamed Razi Mohamed Jalaldeen and Mohammad Ruhul Amin
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author_browse	Kartiwi, Mira Hussin, Husnayati Suhaimi, Mohd Adam Jalaldeen, Mohamed Razi Mohamed Amin, Mohammad Ruhul
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title_sort	impact of external factors on determining e-commerce benefits among smes in malaysia
title_auth	Impact of external factors on determining E-commerce benefits among SMEs in Malaysia
abstract	This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. The results also show that SMEs would be able to achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a tool to improve the competitiveness of the business.
abstractGer	This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. The results also show that SMEs would be able to achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a tool to improve the competitiveness of the business.
abstract_unstemmed	This paper examines how the external factors – i.e. customers, competitors – that driven Malaysian SMEs to adopt E-Commerce may influence the benefits these SMEs gained by adopting such technologies. The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. The results also show that SMEs would be able to achieve most of the expected benefits of E-Commerce adoption, if it is aimed as a tool to improve the competitiveness of the business.
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title_short	Impact of external factors on determining E-commerce benefits among SMEs in Malaysia
url	https://doi.org/10.1186/s40497-018-0105-7 https://link.springer.com/content/pdf/10.1186%2Fs40497-018-0105-7.pdf http://hdl.handle.net/10419/196952 http://creativecommons.org/licenses/by/4.0/
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author2	Hussin, Husnayati Suhaimi, Mohd Adam Jalaldeen, Mohamed Razi Mohamed Amin, Mohammad Ruhul
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up_date	2024-08-27T03:46:02.916Z
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The findings show the SMEs that were driven to adopt E-Commerce by customers demand are less likely to experience the reduction of operational cost. 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Impact of external factors on determining E-commerce benefits among SMEs in Malaysia

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