Fulfilment of expectations mediating quality and satisfaction : the case of hospital service

Gespeichert in:

Autor*in:	Marimon, Frederic [verfasserIn] Gil-Doménech, Dolors [verfasserIn] Bastida, Ramon [verfasserIn]

Format:	E-Artikel
Sprache:	Englisch

Erschienen:	2019

Übergeordnetes Werk:	Enthalten in: Total quality management & business excellence - Abingdon : Routledge, Taylor & Francis Group, 2003, 30(2019), 2, Seite 201-220
Übergeordnetes Werk:	volume:30 ; year:2019 ; number:2 ; pages:201-220

Links:	Link aufrufen Link aufrufen

DOI / URN:	10.1080/14783363.2017.1401458

Katalog-ID:	1694658279

Internformat


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allfields	10.1080/14783363.2017.1401458 doi (DE-627)1694658279 (DE-599)KXP1694658279 DE-627 ger DE-627 rda eng Marimon, Frederic verfasserin aut Fulfilment of expectations mediating quality and satisfaction the case of hospital service Frederic Marimon, Dolors Gil-Doménech and Ramon Bastida 2019 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Gil-Doménech, Dolors verfasserin aut Bastida, Ramon verfasserin aut Enthalten in Total quality management & business excellence Abingdon : Routledge, Taylor & Francis Group, 2003 30(2019), 2, Seite 201-220 Online-Ressource (DE-627)375964649 (DE-600)2129076-3 (DE-576)273900544 1478-3371 nnns volume:30 year:2019 number:2 pages:201-220 https://www.tandfonline.com/doi/pdf/10.1080/14783363.2017.1401458 Verlag lizenzpflichtig https://doi.org/10.1080/14783363.2017.1401458 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_110 GBV_ILN_120 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2118 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 30 2019 2 201-220 26 01 0206 3624012320 x1z 16-04-20 26 00 DE-206 56 fulfilment of expectations 26 00 DE-206 56 hospital service quality 26 00 DE-206 56 patient satisfaction 26 00 DE-206 56 service quality m o \| \|
spelling	10.1080/14783363.2017.1401458 doi (DE-627)1694658279 (DE-599)KXP1694658279 DE-627 ger DE-627 rda eng Marimon, Frederic verfasserin aut Fulfilment of expectations mediating quality and satisfaction the case of hospital service Frederic Marimon, Dolors Gil-Doménech and Ramon Bastida 2019 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Gil-Doménech, Dolors verfasserin aut Bastida, Ramon verfasserin aut Enthalten in Total quality management & business excellence Abingdon : Routledge, Taylor & Francis Group, 2003 30(2019), 2, Seite 201-220 Online-Ressource (DE-627)375964649 (DE-600)2129076-3 (DE-576)273900544 1478-3371 nnns volume:30 year:2019 number:2 pages:201-220 https://www.tandfonline.com/doi/pdf/10.1080/14783363.2017.1401458 Verlag lizenzpflichtig https://doi.org/10.1080/14783363.2017.1401458 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_110 GBV_ILN_120 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2118 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 30 2019 2 201-220 26 01 0206 3624012320 x1z 16-04-20 26 00 DE-206 56 fulfilment of expectations 26 00 DE-206 56 hospital service quality 26 00 DE-206 56 patient satisfaction 26 00 DE-206 56 service quality m o \| \|
allfields_unstemmed	10.1080/14783363.2017.1401458 doi (DE-627)1694658279 (DE-599)KXP1694658279 DE-627 ger DE-627 rda eng Marimon, Frederic verfasserin aut Fulfilment of expectations mediating quality and satisfaction the case of hospital service Frederic Marimon, Dolors Gil-Doménech and Ramon Bastida 2019 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Gil-Doménech, Dolors verfasserin aut Bastida, Ramon verfasserin aut Enthalten in Total quality management & business excellence Abingdon : Routledge, Taylor & Francis Group, 2003 30(2019), 2, Seite 201-220 Online-Ressource (DE-627)375964649 (DE-600)2129076-3 (DE-576)273900544 1478-3371 nnns volume:30 year:2019 number:2 pages:201-220 https://www.tandfonline.com/doi/pdf/10.1080/14783363.2017.1401458 Verlag lizenzpflichtig https://doi.org/10.1080/14783363.2017.1401458 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_110 GBV_ILN_120 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2118 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 30 2019 2 201-220 26 01 0206 3624012320 x1z 16-04-20 26 00 DE-206 56 fulfilment of expectations 26 00 DE-206 56 hospital service quality 26 00 DE-206 56 patient satisfaction 26 00 DE-206 56 service quality m o \| \|
allfieldsGer	10.1080/14783363.2017.1401458 doi (DE-627)1694658279 (DE-599)KXP1694658279 DE-627 ger DE-627 rda eng Marimon, Frederic verfasserin aut Fulfilment of expectations mediating quality and satisfaction the case of hospital service Frederic Marimon, Dolors Gil-Doménech and Ramon Bastida 2019 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Gil-Doménech, Dolors verfasserin aut Bastida, Ramon verfasserin aut Enthalten in Total quality management & business excellence Abingdon : Routledge, Taylor & Francis Group, 2003 30(2019), 2, Seite 201-220 Online-Ressource (DE-627)375964649 (DE-600)2129076-3 (DE-576)273900544 1478-3371 nnns volume:30 year:2019 number:2 pages:201-220 https://www.tandfonline.com/doi/pdf/10.1080/14783363.2017.1401458 Verlag lizenzpflichtig https://doi.org/10.1080/14783363.2017.1401458 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_110 GBV_ILN_120 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2118 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 30 2019 2 201-220 26 01 0206 3624012320 x1z 16-04-20 26 00 DE-206 56 fulfilment of expectations 26 00 DE-206 56 hospital service quality 26 00 DE-206 56 patient satisfaction 26 00 DE-206 56 service quality m o \| \|
allfieldsSound	10.1080/14783363.2017.1401458 doi (DE-627)1694658279 (DE-599)KXP1694658279 DE-627 ger DE-627 rda eng Marimon, Frederic verfasserin aut Fulfilment of expectations mediating quality and satisfaction the case of hospital service Frederic Marimon, Dolors Gil-Doménech and Ramon Bastida 2019 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Gil-Doménech, Dolors verfasserin aut Bastida, Ramon verfasserin aut Enthalten in Total quality management & business excellence Abingdon : Routledge, Taylor & Francis Group, 2003 30(2019), 2, Seite 201-220 Online-Ressource (DE-627)375964649 (DE-600)2129076-3 (DE-576)273900544 1478-3371 nnns volume:30 year:2019 number:2 pages:201-220 https://www.tandfonline.com/doi/pdf/10.1080/14783363.2017.1401458 Verlag lizenzpflichtig https://doi.org/10.1080/14783363.2017.1401458 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_110 GBV_ILN_120 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2118 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 30 2019 2 201-220 26 01 0206 3624012320 x1z 16-04-20 26 00 DE-206 56 fulfilment of expectations 26 00 DE-206 56 hospital service quality 26 00 DE-206 56 patient satisfaction 26 00 DE-206 56 service quality m o \| \|
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spellingShingle	Marimon, Frederic 26 fulfilment of expectations 26 hospital service quality 26 patient satisfaction 26 service quality Fulfilment of expectations mediating quality and satisfaction the case of hospital service
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topic_title	26 00 DE-206 56 fulfilment of expectations 26 00 DE-206 56 hospital service quality 26 00 DE-206 56 patient satisfaction 26 00 DE-206 56 service quality m o \| \| Fulfilment of expectations mediating quality and satisfaction the case of hospital service Frederic Marimon, Dolors Gil-Doménech and Ramon Bastida
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title_short	Fulfilment of expectations mediating quality and satisfaction
url	https://www.tandfonline.com/doi/pdf/10.1080/14783363.2017.1401458 https://doi.org/10.1080/14783363.2017.1401458
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Fulfilment of expectations mediating quality and satisfaction : the case of hospital service

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