Supervisor and customer-driven stressors to predict silence and voice motives : mediating and moderating roles of anger and self-control
Autor*in: |
Kashif, Muhammad [verfasserIn] Gürce, Merve Yanar [verfasserIn] Tosun, Petek [verfasserIn] Wijenayake, Shanika [verfasserIn] |
---|
Format: |
E-Artikel |
---|---|
Sprache: |
Englisch |
Erschienen: |
2020 |
---|
Übergeordnetes Werk: |
Enthalten in: Services marketing quarterly - Philadelphia, PA : Routledge, Taylor & Francis Group, 2001, 41(2020), 3, Seite 273-286 |
---|---|
Übergeordnetes Werk: |
volume:41 ; year:2020 ; number:3 ; pages:273-286 |
Links: |
---|
DOI / URN: |
10.1080/15332969.2020.1786247 |
---|
Katalog-ID: |
1726647315 |
---|
LEADER | 01000naa a2200265 4500 | ||
---|---|---|---|
001 | 1726647315 | ||
003 | DE-627 | ||
005 | 20200807145146.0 | ||
007 | cr uuu---uuuuu | ||
008 | 200807s2020 xx |||||o 00| ||eng c | ||
024 | 7 | |a 10.1080/15332969.2020.1786247 |2 doi | |
035 | |a (DE-627)1726647315 | ||
035 | |a (DE-599)KXP1726647315 | ||
040 | |a DE-627 |b ger |c DE-627 |e rda | ||
041 | |a eng | ||
100 | 1 | |a Kashif, Muhammad |e verfasserin |0 (DE-588)1149523549 |0 (DE-627)1009661868 |0 (DE-576)496751131 |4 aut | |
245 | 1 | 0 | |a Supervisor and customer-driven stressors to predict silence and voice motives |b mediating and moderating roles of anger and self-control |c Muhammad Kashif, Merve Yanar Gürce, Petek Tosun, and Shanika Wijenayake |
264 | 1 | |c 2020 | |
336 | |a Text |b txt |2 rdacontent | ||
337 | |a Computermedien |b c |2 rdamedia | ||
338 | |a Online-Ressource |b cr |2 rdacarrier | ||
700 | 1 | |a Gürce, Merve Yanar |e verfasserin |4 aut | |
700 | 1 | |a Tosun, Petek |e verfasserin |4 aut | |
700 | 1 | |a Wijenayake, Shanika |e verfasserin |4 aut | |
773 | 0 | 8 | |i Enthalten in |t Services marketing quarterly |d Philadelphia, PA : Routledge, Taylor & Francis Group, 2001 |g 41(2020), 3, Seite 273-286 |h Online-Ressource |w (DE-627)36602907X |w (DE-600)2113057-7 |w (DE-576)284039683 |x 1533-2977 |7 nnns |
773 | 1 | 8 | |g volume:41 |g year:2020 |g number:3 |g pages:273-286 |
856 | 4 | 0 | |u https://www.tandfonline.com/doi/pdf/10.1080/15332969.2020.1786247 |x Verlag |z lizenzpflichtig |
856 | 4 | 0 | |u https://doi.org/10.1080/15332969.2020.1786247 |x Resolving-System |z lizenzpflichtig |
912 | |a GBV_USEFLAG_U | ||
912 | |a GBV_ILN_26 | ||
912 | |a ISIL_DE-206 | ||
912 | |a SYSFLAG_1 | ||
912 | |a GBV_KXP | ||
912 | |a GBV_ILN_11 | ||
912 | |a GBV_ILN_20 | ||
912 | |a GBV_ILN_22 | ||
912 | |a GBV_ILN_40 | ||
912 | |a GBV_ILN_60 | ||
912 | |a GBV_ILN_62 | ||
912 | |a GBV_ILN_63 | ||
912 | |a GBV_ILN_65 | ||
912 | |a GBV_ILN_69 | ||
912 | |a GBV_ILN_70 | ||
912 | |a GBV_ILN_100 | ||
912 | |a GBV_ILN_110 | ||
912 | |a GBV_ILN_151 | ||
912 | |a GBV_ILN_152 | ||
912 | |a GBV_ILN_224 | ||
912 | |a GBV_ILN_285 | ||
912 | |a GBV_ILN_370 | ||
912 | |a GBV_ILN_647 | ||
912 | |a GBV_ILN_702 | ||
912 | |a GBV_ILN_2001 | ||
912 | |a GBV_ILN_2006 | ||
912 | |a GBV_ILN_2007 | ||
912 | |a GBV_ILN_2009 | ||
912 | |a GBV_ILN_2010 | ||
912 | |a GBV_ILN_2020 | ||
912 | |a GBV_ILN_2021 | ||
912 | |a GBV_ILN_2025 | ||
912 | |a GBV_ILN_2026 | ||
912 | |a GBV_ILN_2027 | ||
912 | |a GBV_ILN_2034 | ||
912 | |a GBV_ILN_2055 | ||
912 | |a GBV_ILN_2088 | ||
912 | |a GBV_ILN_2093 | ||
912 | |a GBV_ILN_2108 | ||
912 | |a GBV_ILN_2111 | ||
912 | |a GBV_ILN_2336 | ||
912 | |a GBV_ILN_2470 | ||
912 | |a GBV_ILN_2507 | ||
912 | |a GBV_ILN_2548 | ||
912 | |a GBV_ILN_4035 | ||
912 | |a GBV_ILN_4046 | ||
912 | |a GBV_ILN_4112 | ||
912 | |a GBV_ILN_4246 | ||
912 | |a GBV_ILN_4249 | ||
912 | |a GBV_ILN_4305 | ||
912 | |a GBV_ILN_4306 | ||
912 | |a GBV_ILN_4307 | ||
912 | |a GBV_ILN_4313 | ||
912 | |a GBV_ILN_4322 | ||
912 | |a GBV_ILN_4325 | ||
912 | |a GBV_ILN_4326 | ||
912 | |a GBV_ILN_4393 | ||
912 | |a GBV_ILN_4700 | ||
951 | |a AR | ||
952 | |d 41 |j 2020 |e 3 |h 273-286 | ||
980 | |2 26 |1 01 |x 0206 |b 373632572X |y x1z |z 07-08-20 | ||
982 | |2 26 |1 00 |x DE-206 |8 56 |a Abusive supervision | ||
982 | |2 26 |1 00 |x DE-206 |8 56 |a anger | ||
982 | |2 26 |1 00 |x DE-206 |8 56 |a customer mistreatment | ||
982 | |2 26 |1 00 |x DE-206 |8 56 |a self-control |
author_variant |
m k mk m y g my myg p t pt s w sw |
---|---|
matchkey_str |
article:15332977:2020----::uevsrncsoediesrsosordcsl |
hierarchy_sort_str |
2020 |
publishDate |
2020 |
allfields |
10.1080/15332969.2020.1786247 doi (DE-627)1726647315 (DE-599)KXP1726647315 DE-627 ger DE-627 rda eng Kashif, Muhammad verfasserin (DE-588)1149523549 (DE-627)1009661868 (DE-576)496751131 aut Supervisor and customer-driven stressors to predict silence and voice motives mediating and moderating roles of anger and self-control Muhammad Kashif, Merve Yanar Gürce, Petek Tosun, and Shanika Wijenayake 2020 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Gürce, Merve Yanar verfasserin aut Tosun, Petek verfasserin aut Wijenayake, Shanika verfasserin aut Enthalten in Services marketing quarterly Philadelphia, PA : Routledge, Taylor & Francis Group, 2001 41(2020), 3, Seite 273-286 Online-Ressource (DE-627)36602907X (DE-600)2113057-7 (DE-576)284039683 1533-2977 nnns volume:41 year:2020 number:3 pages:273-286 https://www.tandfonline.com/doi/pdf/10.1080/15332969.2020.1786247 Verlag lizenzpflichtig https://doi.org/10.1080/15332969.2020.1786247 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_100 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4393 GBV_ILN_4700 AR 41 2020 3 273-286 26 01 0206 373632572X x1z 07-08-20 26 00 DE-206 56 Abusive supervision 26 00 DE-206 56 anger 26 00 DE-206 56 customer mistreatment 26 00 DE-206 56 self-control |
spelling |
10.1080/15332969.2020.1786247 doi (DE-627)1726647315 (DE-599)KXP1726647315 DE-627 ger DE-627 rda eng Kashif, Muhammad verfasserin (DE-588)1149523549 (DE-627)1009661868 (DE-576)496751131 aut Supervisor and customer-driven stressors to predict silence and voice motives mediating and moderating roles of anger and self-control Muhammad Kashif, Merve Yanar Gürce, Petek Tosun, and Shanika Wijenayake 2020 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Gürce, Merve Yanar verfasserin aut Tosun, Petek verfasserin aut Wijenayake, Shanika verfasserin aut Enthalten in Services marketing quarterly Philadelphia, PA : Routledge, Taylor & Francis Group, 2001 41(2020), 3, Seite 273-286 Online-Ressource (DE-627)36602907X (DE-600)2113057-7 (DE-576)284039683 1533-2977 nnns volume:41 year:2020 number:3 pages:273-286 https://www.tandfonline.com/doi/pdf/10.1080/15332969.2020.1786247 Verlag lizenzpflichtig https://doi.org/10.1080/15332969.2020.1786247 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_100 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4393 GBV_ILN_4700 AR 41 2020 3 273-286 26 01 0206 373632572X x1z 07-08-20 26 00 DE-206 56 Abusive supervision 26 00 DE-206 56 anger 26 00 DE-206 56 customer mistreatment 26 00 DE-206 56 self-control |
allfields_unstemmed |
10.1080/15332969.2020.1786247 doi (DE-627)1726647315 (DE-599)KXP1726647315 DE-627 ger DE-627 rda eng Kashif, Muhammad verfasserin (DE-588)1149523549 (DE-627)1009661868 (DE-576)496751131 aut Supervisor and customer-driven stressors to predict silence and voice motives mediating and moderating roles of anger and self-control Muhammad Kashif, Merve Yanar Gürce, Petek Tosun, and Shanika Wijenayake 2020 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Gürce, Merve Yanar verfasserin aut Tosun, Petek verfasserin aut Wijenayake, Shanika verfasserin aut Enthalten in Services marketing quarterly Philadelphia, PA : Routledge, Taylor & Francis Group, 2001 41(2020), 3, Seite 273-286 Online-Ressource (DE-627)36602907X (DE-600)2113057-7 (DE-576)284039683 1533-2977 nnns volume:41 year:2020 number:3 pages:273-286 https://www.tandfonline.com/doi/pdf/10.1080/15332969.2020.1786247 Verlag lizenzpflichtig https://doi.org/10.1080/15332969.2020.1786247 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_100 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4393 GBV_ILN_4700 AR 41 2020 3 273-286 26 01 0206 373632572X x1z 07-08-20 26 00 DE-206 56 Abusive supervision 26 00 DE-206 56 anger 26 00 DE-206 56 customer mistreatment 26 00 DE-206 56 self-control |
allfieldsGer |
10.1080/15332969.2020.1786247 doi (DE-627)1726647315 (DE-599)KXP1726647315 DE-627 ger DE-627 rda eng Kashif, Muhammad verfasserin (DE-588)1149523549 (DE-627)1009661868 (DE-576)496751131 aut Supervisor and customer-driven stressors to predict silence and voice motives mediating and moderating roles of anger and self-control Muhammad Kashif, Merve Yanar Gürce, Petek Tosun, and Shanika Wijenayake 2020 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Gürce, Merve Yanar verfasserin aut Tosun, Petek verfasserin aut Wijenayake, Shanika verfasserin aut Enthalten in Services marketing quarterly Philadelphia, PA : Routledge, Taylor & Francis Group, 2001 41(2020), 3, Seite 273-286 Online-Ressource (DE-627)36602907X (DE-600)2113057-7 (DE-576)284039683 1533-2977 nnns volume:41 year:2020 number:3 pages:273-286 https://www.tandfonline.com/doi/pdf/10.1080/15332969.2020.1786247 Verlag lizenzpflichtig https://doi.org/10.1080/15332969.2020.1786247 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_100 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4393 GBV_ILN_4700 AR 41 2020 3 273-286 26 01 0206 373632572X x1z 07-08-20 26 00 DE-206 56 Abusive supervision 26 00 DE-206 56 anger 26 00 DE-206 56 customer mistreatment 26 00 DE-206 56 self-control |
allfieldsSound |
10.1080/15332969.2020.1786247 doi (DE-627)1726647315 (DE-599)KXP1726647315 DE-627 ger DE-627 rda eng Kashif, Muhammad verfasserin (DE-588)1149523549 (DE-627)1009661868 (DE-576)496751131 aut Supervisor and customer-driven stressors to predict silence and voice motives mediating and moderating roles of anger and self-control Muhammad Kashif, Merve Yanar Gürce, Petek Tosun, and Shanika Wijenayake 2020 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Gürce, Merve Yanar verfasserin aut Tosun, Petek verfasserin aut Wijenayake, Shanika verfasserin aut Enthalten in Services marketing quarterly Philadelphia, PA : Routledge, Taylor & Francis Group, 2001 41(2020), 3, Seite 273-286 Online-Ressource (DE-627)36602907X (DE-600)2113057-7 (DE-576)284039683 1533-2977 nnns volume:41 year:2020 number:3 pages:273-286 https://www.tandfonline.com/doi/pdf/10.1080/15332969.2020.1786247 Verlag lizenzpflichtig https://doi.org/10.1080/15332969.2020.1786247 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_100 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4393 GBV_ILN_4700 AR 41 2020 3 273-286 26 01 0206 373632572X x1z 07-08-20 26 00 DE-206 56 Abusive supervision 26 00 DE-206 56 anger 26 00 DE-206 56 customer mistreatment 26 00 DE-206 56 self-control |
language |
English |
source |
Enthalten in Services marketing quarterly 41(2020), 3, Seite 273-286 volume:41 year:2020 number:3 pages:273-286 |
sourceStr |
Enthalten in Services marketing quarterly 41(2020), 3, Seite 273-286 volume:41 year:2020 number:3 pages:273-286 |
format_phy_str_mv |
Article |
building |
26:1 |
institution |
findex.gbv.de |
selectbib_iln_str_mv |
26@1z |
sw_local_iln_str_mv |
26:Abusive supervision DE-206:Abusive supervision 26:anger DE-206:anger 26:customer mistreatment DE-206:customer mistreatment 26:self-control DE-206:self-control |
isfreeaccess_bool |
false |
container_title |
Services marketing quarterly |
authorswithroles_txt_mv |
Kashif, Muhammad @@aut@@ Gürce, Merve Yanar @@aut@@ Tosun, Petek @@aut@@ Wijenayake, Shanika @@aut@@ |
publishDateDaySort_date |
2020-01-01T00:00:00Z |
hierarchy_top_id |
36602907X |
id |
1726647315 |
language_de |
englisch |
fullrecord |
<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01000naa a2200265 4500</leader><controlfield tag="001">1726647315</controlfield><controlfield tag="003">DE-627</controlfield><controlfield tag="005">20200807145146.0</controlfield><controlfield tag="007">cr uuu---uuuuu</controlfield><controlfield tag="008">200807s2020 xx |||||o 00| ||eng c</controlfield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.1080/15332969.2020.1786247</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-627)1726647315</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)KXP1726647315</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-627</subfield><subfield code="b">ger</subfield><subfield code="c">DE-627</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1=" " ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Kashif, Muhammad</subfield><subfield code="e">verfasserin</subfield><subfield code="0">(DE-588)1149523549</subfield><subfield code="0">(DE-627)1009661868</subfield><subfield code="0">(DE-576)496751131</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Supervisor and customer-driven stressors to predict silence and voice motives</subfield><subfield code="b">mediating and moderating roles of anger and self-control</subfield><subfield code="c">Muhammad Kashif, Merve Yanar Gürce, Petek Tosun, and Shanika Wijenayake</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="c">2020</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">Text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">Computermedien</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">Online-Ressource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Gürce, Merve Yanar</subfield><subfield code="e">verfasserin</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Tosun, Petek</subfield><subfield code="e">verfasserin</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Wijenayake, Shanika</subfield><subfield code="e">verfasserin</subfield><subfield code="4">aut</subfield></datafield><datafield tag="773" ind1="0" ind2="8"><subfield code="i">Enthalten in</subfield><subfield code="t">Services marketing quarterly</subfield><subfield code="d">Philadelphia, PA : Routledge, Taylor & Francis Group, 2001</subfield><subfield code="g">41(2020), 3, Seite 273-286</subfield><subfield code="h">Online-Ressource</subfield><subfield code="w">(DE-627)36602907X</subfield><subfield code="w">(DE-600)2113057-7</subfield><subfield code="w">(DE-576)284039683</subfield><subfield code="x">1533-2977</subfield><subfield code="7">nnns</subfield></datafield><datafield tag="773" ind1="1" ind2="8"><subfield code="g">volume:41</subfield><subfield code="g">year:2020</subfield><subfield code="g">number:3</subfield><subfield code="g">pages:273-286</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://www.tandfonline.com/doi/pdf/10.1080/15332969.2020.1786247</subfield><subfield code="x">Verlag</subfield><subfield code="z">lizenzpflichtig</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://doi.org/10.1080/15332969.2020.1786247</subfield><subfield code="x">Resolving-System</subfield><subfield code="z">lizenzpflichtig</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_USEFLAG_U</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_26</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-206</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">SYSFLAG_1</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_KXP</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_11</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_20</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_22</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_40</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_60</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_62</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_63</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_65</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_69</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_70</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_100</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_110</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_151</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_152</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_224</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_285</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_370</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_647</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_702</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2001</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2006</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2007</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2009</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2010</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2020</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2021</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2025</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2026</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2027</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2034</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2055</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2088</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2093</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2108</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2111</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2336</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2470</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2507</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2548</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4035</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4046</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4112</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4246</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4249</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4305</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4306</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4307</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4313</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4322</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4325</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4326</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4393</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4700</subfield></datafield><datafield tag="951" ind1=" " ind2=" "><subfield code="a">AR</subfield></datafield><datafield tag="952" ind1=" " ind2=" "><subfield code="d">41</subfield><subfield code="j">2020</subfield><subfield code="e">3</subfield><subfield code="h">273-286</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">01</subfield><subfield code="x">0206</subfield><subfield code="b">373632572X</subfield><subfield code="y">x1z</subfield><subfield code="z">07-08-20</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">00</subfield><subfield code="x">DE-206</subfield><subfield code="8">56</subfield><subfield code="a">Abusive supervision</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">00</subfield><subfield code="x">DE-206</subfield><subfield code="8">56</subfield><subfield code="a">anger</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">00</subfield><subfield code="x">DE-206</subfield><subfield code="8">56</subfield><subfield code="a">customer mistreatment</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">00</subfield><subfield code="x">DE-206</subfield><subfield code="8">56</subfield><subfield code="a">self-control</subfield></datafield></record></collection>
|
author |
Kashif, Muhammad |
spellingShingle |
Kashif, Muhammad 26 Abusive supervision 26 anger 26 customer mistreatment 26 self-control Supervisor and customer-driven stressors to predict silence and voice motives mediating and moderating roles of anger and self-control |
authorStr |
Kashif, Muhammad |
ppnlink_with_tag_str_mv |
@@773@@(DE-627)36602907X |
format |
electronic Article |
delete_txt_mv |
keep |
author_role |
aut aut aut aut |
typewithnormlink_str_mv |
Person@(DE-588)1149523549 DifferentiatedPerson@(DE-588)1149523549 |
collection |
KXP GVK SWB |
remote_str |
true |
last_changed_iln_str_mv |
26@07-08-20 |
illustrated |
Not Illustrated |
issn |
1533-2977 |
topic_title |
26 00 DE-206 56 Abusive supervision 26 00 DE-206 56 anger 26 00 DE-206 56 customer mistreatment 26 00 DE-206 56 self-control Supervisor and customer-driven stressors to predict silence and voice motives mediating and moderating roles of anger and self-control Muhammad Kashif, Merve Yanar Gürce, Petek Tosun, and Shanika Wijenayake |
topic |
26 Abusive supervision 26 anger 26 customer mistreatment 26 self-control |
topic_unstemmed |
26 Abusive supervision 26 anger 26 customer mistreatment 26 self-control |
topic_browse |
26 Abusive supervision 26 anger 26 customer mistreatment 26 self-control |
format_facet |
Elektronische Aufsätze Aufsätze Elektronische Ressource |
format_main_str_mv |
Text Zeitschrift/Artikel |
carriertype_str_mv |
cr |
hierarchy_parent_title |
Services marketing quarterly |
normlinkwithtype_str_mv |
(DE-588)1149523549@Person (DE-588)1149523549@DifferentiatedPerson |
hierarchy_parent_id |
36602907X |
hierarchy_top_title |
Services marketing quarterly |
isfreeaccess_txt |
false |
familylinks_str_mv |
(DE-627)36602907X (DE-600)2113057-7 (DE-576)284039683 |
normlinkwithrole_str_mv |
(DE-588)1149523549@@aut@@ |
title |
Supervisor and customer-driven stressors to predict silence and voice motives mediating and moderating roles of anger and self-control |
ctrlnum |
(DE-627)1726647315 (DE-599)KXP1726647315 |
title_full |
Supervisor and customer-driven stressors to predict silence and voice motives mediating and moderating roles of anger and self-control Muhammad Kashif, Merve Yanar Gürce, Petek Tosun, and Shanika Wijenayake |
author_sort |
Kashif, Muhammad |
journal |
Services marketing quarterly |
journalStr |
Services marketing quarterly |
lang_code |
eng |
isOA_bool |
false |
recordtype |
marc |
publishDateSort |
2020 |
contenttype_str_mv |
txt |
container_start_page |
273 |
author_browse |
Kashif, Muhammad Gürce, Merve Yanar Tosun, Petek Wijenayake, Shanika |
selectkey |
26:x |
container_volume |
41 |
format_se |
Elektronische Aufsätze |
author-letter |
Kashif, Muhammad |
title_sub |
mediating and moderating roles of anger and self-control |
doi_str_mv |
10.1080/15332969.2020.1786247 |
normlink |
1149523549 1009661868 496751131 |
normlink_prefix_str_mv |
(DE-588)1149523549 (DE-627)1009661868 (DE-576)496751131 |
author2-role |
verfasserin |
title_sort |
supervisor and customer-driven stressors to predict silence and voice motivesmediating and moderating roles of anger and self-control |
title_auth |
Supervisor and customer-driven stressors to predict silence and voice motives mediating and moderating roles of anger and self-control |
collection_details |
GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_100 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4393 GBV_ILN_4700 |
container_issue |
3 |
title_short |
Supervisor and customer-driven stressors to predict silence and voice motives |
url |
https://www.tandfonline.com/doi/pdf/10.1080/15332969.2020.1786247 https://doi.org/10.1080/15332969.2020.1786247 |
ausleihindikator_str_mv |
26 |
rolewithnormlink_str_mv |
@@aut@@(DE-588)1149523549 |
remote_bool |
true |
author2 |
Gürce, Merve Yanar Tosun, Petek Wijenayake, Shanika |
author2Str |
Gürce, Merve Yanar Tosun, Petek Wijenayake, Shanika |
ppnlink |
36602907X |
GND_str_mv |
Kashif, Muhammad |
GND_txt_mv |
Kashif, Muhammad |
GND_txtF_mv |
Kashif, Muhammad |
mediatype_str_mv |
c |
isOA_txt |
false |
hochschulschrift_bool |
false |
doi_str |
10.1080/15332969.2020.1786247 |
up_date |
2024-07-04T19:27:26.705Z |
_version_ |
1803677856385990657 |
fullrecord_marcxml |
<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01000naa a2200265 4500</leader><controlfield tag="001">1726647315</controlfield><controlfield tag="003">DE-627</controlfield><controlfield tag="005">20200807145146.0</controlfield><controlfield tag="007">cr uuu---uuuuu</controlfield><controlfield tag="008">200807s2020 xx |||||o 00| ||eng c</controlfield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.1080/15332969.2020.1786247</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-627)1726647315</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)KXP1726647315</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-627</subfield><subfield code="b">ger</subfield><subfield code="c">DE-627</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1=" " ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Kashif, Muhammad</subfield><subfield code="e">verfasserin</subfield><subfield code="0">(DE-588)1149523549</subfield><subfield code="0">(DE-627)1009661868</subfield><subfield code="0">(DE-576)496751131</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Supervisor and customer-driven stressors to predict silence and voice motives</subfield><subfield code="b">mediating and moderating roles of anger and self-control</subfield><subfield code="c">Muhammad Kashif, Merve Yanar Gürce, Petek Tosun, and Shanika Wijenayake</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="c">2020</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">Text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">Computermedien</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">Online-Ressource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Gürce, Merve Yanar</subfield><subfield code="e">verfasserin</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Tosun, Petek</subfield><subfield code="e">verfasserin</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Wijenayake, Shanika</subfield><subfield code="e">verfasserin</subfield><subfield code="4">aut</subfield></datafield><datafield tag="773" ind1="0" ind2="8"><subfield code="i">Enthalten in</subfield><subfield code="t">Services marketing quarterly</subfield><subfield code="d">Philadelphia, PA : Routledge, Taylor & Francis Group, 2001</subfield><subfield code="g">41(2020), 3, Seite 273-286</subfield><subfield code="h">Online-Ressource</subfield><subfield code="w">(DE-627)36602907X</subfield><subfield code="w">(DE-600)2113057-7</subfield><subfield code="w">(DE-576)284039683</subfield><subfield code="x">1533-2977</subfield><subfield code="7">nnns</subfield></datafield><datafield tag="773" ind1="1" ind2="8"><subfield code="g">volume:41</subfield><subfield code="g">year:2020</subfield><subfield code="g">number:3</subfield><subfield code="g">pages:273-286</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://www.tandfonline.com/doi/pdf/10.1080/15332969.2020.1786247</subfield><subfield code="x">Verlag</subfield><subfield code="z">lizenzpflichtig</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://doi.org/10.1080/15332969.2020.1786247</subfield><subfield code="x">Resolving-System</subfield><subfield code="z">lizenzpflichtig</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_USEFLAG_U</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_26</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-206</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">SYSFLAG_1</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_KXP</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_11</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_20</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_22</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_40</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_60</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_62</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_63</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_65</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_69</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_70</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_100</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_110</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_151</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_152</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_224</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_285</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_370</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_647</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_702</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2001</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2006</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2007</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2009</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2010</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2020</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2021</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2025</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2026</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2027</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2034</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2055</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2088</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2093</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2108</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2111</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2336</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2470</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2507</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2548</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4035</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4046</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4112</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4246</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4249</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4305</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4306</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4307</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4313</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4322</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4325</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4326</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4393</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4700</subfield></datafield><datafield tag="951" ind1=" " ind2=" "><subfield code="a">AR</subfield></datafield><datafield tag="952" ind1=" " ind2=" "><subfield code="d">41</subfield><subfield code="j">2020</subfield><subfield code="e">3</subfield><subfield code="h">273-286</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">01</subfield><subfield code="x">0206</subfield><subfield code="b">373632572X</subfield><subfield code="y">x1z</subfield><subfield code="z">07-08-20</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">00</subfield><subfield code="x">DE-206</subfield><subfield code="8">56</subfield><subfield code="a">Abusive supervision</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">00</subfield><subfield code="x">DE-206</subfield><subfield code="8">56</subfield><subfield code="a">anger</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">00</subfield><subfield code="x">DE-206</subfield><subfield code="8">56</subfield><subfield code="a">customer mistreatment</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">00</subfield><subfield code="x">DE-206</subfield><subfield code="8">56</subfield><subfield code="a">self-control</subfield></datafield></record></collection>
|
score |
7.4006405 |