Service profit chain and throughput orientation : a manager-employee-customer triad perspective in services

Gespeichert in:

Autor*in:	Patel, Pankaj [verfasserIn] Sahi, Gurjeet Kaur [verfasserIn] Gupta, Mahesh Chander [verfasserIn] Jayaram, Jayanth [verfasserIn]

Format:	E-Artikel
Sprache:	Englisch

Erschienen:	2020

Übergeordnetes Werk:	Enthalten in: International journal of production research - London [u.a.] : Taylor & Francis, 1996, 58(2020), 17, Seite 5196-5217
Übergeordnetes Werk:	volume:58 ; year:2020 ; number:17 ; pages:5196-5217

Links:	Link aufrufen Link aufrufen Link aufrufen

DOI / URN:	10.1080/00207543.2019.1708991

Katalog-ID:	1728585015

Internformat


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912			\|a GBV_ILN_62
912			\|a GBV_ILN_63
912			\|a GBV_ILN_69
912			\|a GBV_ILN_70
912			\|a GBV_ILN_90
912			\|a GBV_ILN_95
912			\|a GBV_ILN_100
912			\|a GBV_ILN_110
912			\|a GBV_ILN_120
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912			\|a GBV_ILN_224
912			\|a GBV_ILN_285
912			\|a GBV_ILN_370
912			\|a GBV_ILN_647
912			\|a GBV_ILN_702
912			\|a GBV_ILN_2001
912			\|a GBV_ILN_2003
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912			\|a GBV_ILN_2011
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912			\|a GBV_ILN_2020
912			\|a GBV_ILN_2021
912			\|a GBV_ILN_2026
912			\|a GBV_ILN_2027
912			\|a GBV_ILN_2034
912			\|a GBV_ILN_2048
912			\|a GBV_ILN_2050
912			\|a GBV_ILN_2055
912			\|a GBV_ILN_2057
912			\|a GBV_ILN_2059
912			\|a GBV_ILN_2061
912			\|a GBV_ILN_2065
912			\|a GBV_ILN_2068
912			\|a GBV_ILN_2088
912			\|a GBV_ILN_2093
912			\|a GBV_ILN_2106
912			\|a GBV_ILN_2108
912			\|a GBV_ILN_2111
912			\|a GBV_ILN_2112
912			\|a GBV_ILN_2113
912			\|a GBV_ILN_2118
912			\|a GBV_ILN_2119
912			\|a GBV_ILN_2122
912			\|a GBV_ILN_2129
912			\|a GBV_ILN_2143
912			\|a GBV_ILN_2147
912			\|a GBV_ILN_2148
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912			\|a GBV_ILN_2232
912			\|a GBV_ILN_2336
912			\|a GBV_ILN_2472
912			\|a GBV_ILN_2507
912			\|a GBV_ILN_2548
912			\|a GBV_ILN_4035
912			\|a GBV_ILN_4037
912			\|a GBV_ILN_4046
912			\|a GBV_ILN_4112
912			\|a GBV_ILN_4125
912			\|a GBV_ILN_4126
912			\|a GBV_ILN_4242
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912			\|a GBV_ILN_4307
912			\|a GBV_ILN_4313
912			\|a GBV_ILN_4322
912			\|a GBV_ILN_4323
912			\|a GBV_ILN_4324
912			\|a GBV_ILN_4325
912			\|a GBV_ILN_4326
912			\|a GBV_ILN_4335
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912			\|a GBV_ILN_4393
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951			\|a AR
952			\|d 58 \|j 2020 \|e 17 \|h 5196-5217
980			\|2 26 \|1 01 \|x 0206 \|b 3745974425 \|y x1z \|z 02-09-20
982			\|2 26 \|1 00 \|x DE-206 \|8 56 \|a external-service profit chain
982			\|2 26 \|1 00 \|x DE-206 \|8 56 \|a internal-service profit chain
982			\|2 26 \|1 00 \|x DE-206 \|8 56 \|a SPC
982			\|2 26 \|1 00 \|x DE-206 \|8 56 \|a Theory of Constraints
982			\|2 26 \|1 00 \|x DE-206 \|8 56 \|a throughput orientation

Indexfelder

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matchkey_str	article:1366588X:2020----::evcpoicanntruhu
hierarchy_sort_str	2020
publishDate	2020
allfields	10.1080/00207543.2019.1708991 doi (DE-627)1728585015 (DE-599)KXP1728585015 DE-627 ger DE-627 rda eng Patel, Pankaj verfasserin (DE-588)1209276682 (DE-627)1696921074 aut Service profit chain and throughput orientation a manager-employee-customer triad perspective in services Pankaj C. Patel, Gurjeet Kaur Sahi, Mahesh Gupta and Jayanth Jayaram 2020 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Sahi, Gurjeet Kaur verfasserin (DE-588)1052645941 (DE-627)788912798 (DE-576)408429607 aut Gupta, Mahesh Chander verfasserin (DE-588)170574059 (DE-627)060682337 (DE-576)131446959 aut Jayaram, Jayanth verfasserin aut Enthalten in International journal of production research London [u.a.] : Taylor & Francis, 1996 58(2020), 17, Seite 5196-5217 Online-Ressource (DE-627)301516731 (DE-600)1485085-0 (DE-576)094115516 1366-588X nnns volume:58 year:2020 number:17 pages:5196-5217 https://www.tandfonline.com/doi/pdf/10.1080/00207543.2019.1708991 Verlag lizenzpflichtig https://doi.org/10.1080/00207543.2019.1708991 Resolving-System lizenzpflichtig https://www.tandfonline.com/doi/epub/10.1080/00207543.2019.1708991 Verlag lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_110 GBV_ILN_120 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 58 2020 17 5196-5217 26 01 0206 3745974425 x1z 02-09-20 26 00 DE-206 56 external-service profit chain 26 00 DE-206 56 internal-service profit chain 26 00 DE-206 56 SPC 26 00 DE-206 56 Theory of Constraints 26 00 DE-206 56 throughput orientation
spelling	10.1080/00207543.2019.1708991 doi (DE-627)1728585015 (DE-599)KXP1728585015 DE-627 ger DE-627 rda eng Patel, Pankaj verfasserin (DE-588)1209276682 (DE-627)1696921074 aut Service profit chain and throughput orientation a manager-employee-customer triad perspective in services Pankaj C. Patel, Gurjeet Kaur Sahi, Mahesh Gupta and Jayanth Jayaram 2020 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Sahi, Gurjeet Kaur verfasserin (DE-588)1052645941 (DE-627)788912798 (DE-576)408429607 aut Gupta, Mahesh Chander verfasserin (DE-588)170574059 (DE-627)060682337 (DE-576)131446959 aut Jayaram, Jayanth verfasserin aut Enthalten in International journal of production research London [u.a.] : Taylor & Francis, 1996 58(2020), 17, Seite 5196-5217 Online-Ressource (DE-627)301516731 (DE-600)1485085-0 (DE-576)094115516 1366-588X nnns volume:58 year:2020 number:17 pages:5196-5217 https://www.tandfonline.com/doi/pdf/10.1080/00207543.2019.1708991 Verlag lizenzpflichtig https://doi.org/10.1080/00207543.2019.1708991 Resolving-System lizenzpflichtig https://www.tandfonline.com/doi/epub/10.1080/00207543.2019.1708991 Verlag lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_110 GBV_ILN_120 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 58 2020 17 5196-5217 26 01 0206 3745974425 x1z 02-09-20 26 00 DE-206 56 external-service profit chain 26 00 DE-206 56 internal-service profit chain 26 00 DE-206 56 SPC 26 00 DE-206 56 Theory of Constraints 26 00 DE-206 56 throughput orientation
allfields_unstemmed	10.1080/00207543.2019.1708991 doi (DE-627)1728585015 (DE-599)KXP1728585015 DE-627 ger DE-627 rda eng Patel, Pankaj verfasserin (DE-588)1209276682 (DE-627)1696921074 aut Service profit chain and throughput orientation a manager-employee-customer triad perspective in services Pankaj C. Patel, Gurjeet Kaur Sahi, Mahesh Gupta and Jayanth Jayaram 2020 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Sahi, Gurjeet Kaur verfasserin (DE-588)1052645941 (DE-627)788912798 (DE-576)408429607 aut Gupta, Mahesh Chander verfasserin (DE-588)170574059 (DE-627)060682337 (DE-576)131446959 aut Jayaram, Jayanth verfasserin aut Enthalten in International journal of production research London [u.a.] : Taylor & Francis, 1996 58(2020), 17, Seite 5196-5217 Online-Ressource (DE-627)301516731 (DE-600)1485085-0 (DE-576)094115516 1366-588X nnns volume:58 year:2020 number:17 pages:5196-5217 https://www.tandfonline.com/doi/pdf/10.1080/00207543.2019.1708991 Verlag lizenzpflichtig https://doi.org/10.1080/00207543.2019.1708991 Resolving-System lizenzpflichtig https://www.tandfonline.com/doi/epub/10.1080/00207543.2019.1708991 Verlag lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_110 GBV_ILN_120 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 58 2020 17 5196-5217 26 01 0206 3745974425 x1z 02-09-20 26 00 DE-206 56 external-service profit chain 26 00 DE-206 56 internal-service profit chain 26 00 DE-206 56 SPC 26 00 DE-206 56 Theory of Constraints 26 00 DE-206 56 throughput orientation
allfieldsGer	10.1080/00207543.2019.1708991 doi (DE-627)1728585015 (DE-599)KXP1728585015 DE-627 ger DE-627 rda eng Patel, Pankaj verfasserin (DE-588)1209276682 (DE-627)1696921074 aut Service profit chain and throughput orientation a manager-employee-customer triad perspective in services Pankaj C. Patel, Gurjeet Kaur Sahi, Mahesh Gupta and Jayanth Jayaram 2020 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Sahi, Gurjeet Kaur verfasserin (DE-588)1052645941 (DE-627)788912798 (DE-576)408429607 aut Gupta, Mahesh Chander verfasserin (DE-588)170574059 (DE-627)060682337 (DE-576)131446959 aut Jayaram, Jayanth verfasserin aut Enthalten in International journal of production research London [u.a.] : Taylor & Francis, 1996 58(2020), 17, Seite 5196-5217 Online-Ressource (DE-627)301516731 (DE-600)1485085-0 (DE-576)094115516 1366-588X nnns volume:58 year:2020 number:17 pages:5196-5217 https://www.tandfonline.com/doi/pdf/10.1080/00207543.2019.1708991 Verlag lizenzpflichtig https://doi.org/10.1080/00207543.2019.1708991 Resolving-System lizenzpflichtig https://www.tandfonline.com/doi/epub/10.1080/00207543.2019.1708991 Verlag lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_110 GBV_ILN_120 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 58 2020 17 5196-5217 26 01 0206 3745974425 x1z 02-09-20 26 00 DE-206 56 external-service profit chain 26 00 DE-206 56 internal-service profit chain 26 00 DE-206 56 SPC 26 00 DE-206 56 Theory of Constraints 26 00 DE-206 56 throughput orientation
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source	Enthalten in International journal of production research 58(2020), 17, Seite 5196-5217 volume:58 year:2020 number:17 pages:5196-5217
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publishDateDaySort_date	2020-01-01T00:00:00Z
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spellingShingle	Patel, Pankaj 26 external-service profit chain 26 internal-service profit chain 26 SPC 26 Theory of Constraints 26 throughput orientation Service profit chain and throughput orientation a manager-employee-customer triad perspective in services
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topic_title	26 00 DE-206 56 external-service profit chain 26 00 DE-206 56 internal-service profit chain 26 00 DE-206 56 SPC 26 00 DE-206 56 Theory of Constraints 26 00 DE-206 56 throughput orientation Service profit chain and throughput orientation a manager-employee-customer triad perspective in services Pankaj C. Patel, Gurjeet Kaur Sahi, Mahesh Gupta and Jayanth Jayaram
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title_full	Service profit chain and throughput orientation a manager-employee-customer triad perspective in services Pankaj C. Patel, Gurjeet Kaur Sahi, Mahesh Gupta and Jayanth Jayaram
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title_short	Service profit chain and throughput orientation
url	https://www.tandfonline.com/doi/pdf/10.1080/00207543.2019.1708991 https://doi.org/10.1080/00207543.2019.1708991 https://www.tandfonline.com/doi/epub/10.1080/00207543.2019.1708991
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Service profit chain and throughput orientation : a manager-employee-customer triad perspective in services

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