Port service quality (PSQ) and customer satisfaction : an exploratory study of container ports in Vietnam

Gespeichert in:

Autor*in:	Tien Minh Phan [verfasserIn] Vinh Van Thai [verfasserIn] Thao Phuong Vu [verfasserIn]

Format:	E-Artikel
Sprache:	Englisch

Erschienen:	2021

Schlagwörter:	Container port Customer satisfaction Port service quality Vietnam

Übergeordnetes Werk:	Enthalten in: Maritime business review - Bingley : Emerald Publishing, 2016, 6(2021), 1, Seite 72-94
Übergeordnetes Werk:	volume:6 ; year:2021 ; number:1 ; pages:72-94

Links:	Link aufrufen Link aufrufen

DOI / URN:	10.1108/MABR-01-2020-0003

Katalog-ID:	1759265780

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title_full	Port service quality (PSQ) and customer satisfaction an exploratory study of container ports in Vietnam Tien Minh Phan, Vinh V. Thai, Thao Phuong Vu
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Port service quality (PSQ) and customer satisfaction : an exploratory study of container ports in Vietnam

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