Reciprocal effects of word of mouse and online trust : a three-wave longitudinal study

Gespeichert in:

Autor*in:	Jamil, Raja Ahmed [verfasserIn] Qayyum, Abdul [verfasserIn]

Format:	E-Artikel
Sprache:	Englisch

Erschienen:	2023

Schlagwörter:	Confirmation bias longitudinal study online trust signaling theory word of mouse

Übergeordnetes Werk:	Enthalten in: Journal of internet commerce - Philadelphia, PA : Routledge, Taylor & Francis Group, 2002, 22(2023), 3, Seite 321-348
Übergeordnetes Werk:	volume:22 ; year:2023 ; number:3 ; pages:321-348

Links:	Link aufrufen Link aufrufen

DOI / URN:	10.1080/15332861.2022.2088036

Katalog-ID:	1854658972

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spelling	10.1080/15332861.2022.2088036 doi (DE-627)1854658972 (DE-599)KXP1854658972 DE-627 ger DE-627 rda eng Jamil, Raja Ahmed verfasserin aut Reciprocal effects of word of mouse and online trust a three-wave longitudinal study Raja Ahmed Jamil and Abdul Qayyum 2023 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Confirmation bias (dpeaa)DE-206 longitudinal study (dpeaa)DE-206 online trust (dpeaa)DE-206 signaling theory (dpeaa)DE-206 word of mouse (dpeaa)DE-206 Qayyum, Abdul verfasserin (DE-588)1254691677 (DE-627)1797409808 aut Enthalten in Journal of internet commerce Philadelphia, PA : Routledge, Taylor & Francis Group, 2002 22(2023), 3, Seite 321-348 Online-Ressource (DE-627)366027891 (DE-600)2112885-6 (DE-576)284039659 1533-287X nnns volume:22 year:2023 number:3 pages:321-348 https://www.tandfonline.com/doi/pdf/10.1080/15332861.2022.2088036 Verlag lizenzpflichtig https://doi.org/10.1080/15332861.2022.2088036 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_40 GBV_ILN_60 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_100 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4393 GBV_ILN_4700 AR 22 2023 3 321-348 26 01 0206 4363870605 x1z 08-08-23 26 00 DE-206 This is the first study to investigate the reciprocal relationship between word of mouse and online trust. It was expected that consumers develop online trust through word of mouse information, and conversely, consumers who trust online sellers consume word of mouse (WOMS) to affirm their initial beliefs. Hypotheses were tested with a sample of 447 consumers based on a three-wave longitudinal design. The results supported that a reciprocal relationship exists between WOMS and online trust. Word of mouse predicted subsequent online trust, and online trust predicted word of mouse. Since these reciprocal effects indicate a virtuous cycle with positive effects of online trust and WOMS for both sellers and consumers, the results of this study have implications for both researchers and practitioners alike.
allfields_unstemmed	10.1080/15332861.2022.2088036 doi (DE-627)1854658972 (DE-599)KXP1854658972 DE-627 ger DE-627 rda eng Jamil, Raja Ahmed verfasserin aut Reciprocal effects of word of mouse and online trust a three-wave longitudinal study Raja Ahmed Jamil and Abdul Qayyum 2023 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Confirmation bias (dpeaa)DE-206 longitudinal study (dpeaa)DE-206 online trust (dpeaa)DE-206 signaling theory (dpeaa)DE-206 word of mouse (dpeaa)DE-206 Qayyum, Abdul verfasserin (DE-588)1254691677 (DE-627)1797409808 aut Enthalten in Journal of internet commerce Philadelphia, PA : Routledge, Taylor & Francis Group, 2002 22(2023), 3, Seite 321-348 Online-Ressource (DE-627)366027891 (DE-600)2112885-6 (DE-576)284039659 1533-287X nnns volume:22 year:2023 number:3 pages:321-348 https://www.tandfonline.com/doi/pdf/10.1080/15332861.2022.2088036 Verlag lizenzpflichtig https://doi.org/10.1080/15332861.2022.2088036 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_40 GBV_ILN_60 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_100 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4393 GBV_ILN_4700 AR 22 2023 3 321-348 26 01 0206 4363870605 x1z 08-08-23 26 00 DE-206 This is the first study to investigate the reciprocal relationship between word of mouse and online trust. It was expected that consumers develop online trust through word of mouse information, and conversely, consumers who trust online sellers consume word of mouse (WOMS) to affirm their initial beliefs. Hypotheses were tested with a sample of 447 consumers based on a three-wave longitudinal design. The results supported that a reciprocal relationship exists between WOMS and online trust. Word of mouse predicted subsequent online trust, and online trust predicted word of mouse. Since these reciprocal effects indicate a virtuous cycle with positive effects of online trust and WOMS for both sellers and consumers, the results of this study have implications for both researchers and practitioners alike.
allfieldsGer	10.1080/15332861.2022.2088036 doi (DE-627)1854658972 (DE-599)KXP1854658972 DE-627 ger DE-627 rda eng Jamil, Raja Ahmed verfasserin aut Reciprocal effects of word of mouse and online trust a three-wave longitudinal study Raja Ahmed Jamil and Abdul Qayyum 2023 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Confirmation bias (dpeaa)DE-206 longitudinal study (dpeaa)DE-206 online trust (dpeaa)DE-206 signaling theory (dpeaa)DE-206 word of mouse (dpeaa)DE-206 Qayyum, Abdul verfasserin (DE-588)1254691677 (DE-627)1797409808 aut Enthalten in Journal of internet commerce Philadelphia, PA : Routledge, Taylor & Francis Group, 2002 22(2023), 3, Seite 321-348 Online-Ressource (DE-627)366027891 (DE-600)2112885-6 (DE-576)284039659 1533-287X nnns volume:22 year:2023 number:3 pages:321-348 https://www.tandfonline.com/doi/pdf/10.1080/15332861.2022.2088036 Verlag lizenzpflichtig https://doi.org/10.1080/15332861.2022.2088036 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_40 GBV_ILN_60 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_100 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4393 GBV_ILN_4700 AR 22 2023 3 321-348 26 01 0206 4363870605 x1z 08-08-23 26 00 DE-206 This is the first study to investigate the reciprocal relationship between word of mouse and online trust. It was expected that consumers develop online trust through word of mouse information, and conversely, consumers who trust online sellers consume word of mouse (WOMS) to affirm their initial beliefs. Hypotheses were tested with a sample of 447 consumers based on a three-wave longitudinal design. The results supported that a reciprocal relationship exists between WOMS and online trust. Word of mouse predicted subsequent online trust, and online trust predicted word of mouse. Since these reciprocal effects indicate a virtuous cycle with positive effects of online trust and WOMS for both sellers and consumers, the results of this study have implications for both researchers and practitioners alike.
allfieldsSound	10.1080/15332861.2022.2088036 doi (DE-627)1854658972 (DE-599)KXP1854658972 DE-627 ger DE-627 rda eng Jamil, Raja Ahmed verfasserin aut Reciprocal effects of word of mouse and online trust a three-wave longitudinal study Raja Ahmed Jamil and Abdul Qayyum 2023 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Confirmation bias (dpeaa)DE-206 longitudinal study (dpeaa)DE-206 online trust (dpeaa)DE-206 signaling theory (dpeaa)DE-206 word of mouse (dpeaa)DE-206 Qayyum, Abdul verfasserin (DE-588)1254691677 (DE-627)1797409808 aut Enthalten in Journal of internet commerce Philadelphia, PA : Routledge, Taylor & Francis Group, 2002 22(2023), 3, Seite 321-348 Online-Ressource (DE-627)366027891 (DE-600)2112885-6 (DE-576)284039659 1533-287X nnns volume:22 year:2023 number:3 pages:321-348 https://www.tandfonline.com/doi/pdf/10.1080/15332861.2022.2088036 Verlag lizenzpflichtig https://doi.org/10.1080/15332861.2022.2088036 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_40 GBV_ILN_60 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_100 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_224 GBV_ILN_285 GBV_ILN_370 GBV_ILN_647 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4393 GBV_ILN_4700 AR 22 2023 3 321-348 26 01 0206 4363870605 x1z 08-08-23 26 00 DE-206 This is the first study to investigate the reciprocal relationship between word of mouse and online trust. It was expected that consumers develop online trust through word of mouse information, and conversely, consumers who trust online sellers consume word of mouse (WOMS) to affirm their initial beliefs. Hypotheses were tested with a sample of 447 consumers based on a three-wave longitudinal design. The results supported that a reciprocal relationship exists between WOMS and online trust. Word of mouse predicted subsequent online trust, and online trust predicted word of mouse. Since these reciprocal effects indicate a virtuous cycle with positive effects of online trust and WOMS for both sellers and consumers, the results of this study have implications for both researchers and practitioners alike.
language	English
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author	Jamil, Raja Ahmed
spellingShingle	Jamil, Raja Ahmed misc Confirmation bias misc longitudinal study misc online trust misc signaling theory misc word of mouse Reciprocal effects of word of mouse and online trust a three-wave longitudinal study
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topic_title	26 00 DE-206 This is the first study to investigate the reciprocal relationship between word of mouse and online trust. It was expected that consumers develop online trust through word of mouse information, and conversely, consumers who trust online sellers consume word of mouse (WOMS) to affirm their initial beliefs. Hypotheses were tested with a sample of 447 consumers based on a three-wave longitudinal design. The results supported that a reciprocal relationship exists between WOMS and online trust. Word of mouse predicted subsequent online trust, and online trust predicted word of mouse. Since these reciprocal effects indicate a virtuous cycle with positive effects of online trust and WOMS for both sellers and consumers, the results of this study have implications for both researchers and practitioners alike Reciprocal effects of word of mouse and online trust a three-wave longitudinal study Raja Ahmed Jamil and Abdul Qayyum Confirmation bias (dpeaa)DE-206 longitudinal study (dpeaa)DE-206 online trust (dpeaa)DE-206 signaling theory (dpeaa)DE-206 word of mouse (dpeaa)DE-206
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title	Reciprocal effects of word of mouse and online trust a three-wave longitudinal study
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title_full	Reciprocal effects of word of mouse and online trust a three-wave longitudinal study Raja Ahmed Jamil and Abdul Qayyum
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title_short	Reciprocal effects of word of mouse and online trust
url	https://www.tandfonline.com/doi/pdf/10.1080/15332861.2022.2088036 https://doi.org/10.1080/15332861.2022.2088036
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code="a">GBV_ILN_2336</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2470</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2507</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2548</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4035</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4046</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4112</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4246</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4249</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4305</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4306</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4307</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4313</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4322</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4325</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4326</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4393</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4700</subfield></datafield><datafield tag="951" ind1=" " ind2=" "><subfield code="a">AR</subfield></datafield><datafield tag="952" ind1=" " ind2=" "><subfield code="d">22</subfield><subfield code="j">2023</subfield><subfield code="e">3</subfield><subfield code="h">321-348</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">01</subfield><subfield code="x">0206</subfield><subfield code="b">4363870605</subfield><subfield code="y">x1z</subfield><subfield code="z">08-08-23</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">00</subfield><subfield code="x">DE-206</subfield><subfield code="b">This is the first study to investigate the reciprocal relationship between word of mouse and online trust. It was expected that consumers develop online trust through word of mouse information, and conversely, consumers who trust online sellers consume word of mouse (WOMS) to affirm their initial beliefs. Hypotheses were tested with a sample of 447 consumers based on a three-wave longitudinal design. The results supported that a reciprocal relationship exists between WOMS and online trust. Word of mouse predicted subsequent online trust, and online trust predicted word of mouse. Since these reciprocal effects indicate a virtuous cycle with positive effects of online trust and WOMS for both sellers and consumers, the results of this study have implications for both researchers and practitioners alike.</subfield></datafield></record></collection>
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Reciprocal effects of word of mouse and online trust : a three-wave longitudinal study

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