Employee frustration with information systems : Appraisals and resources

Gespeichert in:

Autor*in:	González-Gómez, Helena V. [verfasserIn] Hudson, Sarah [verfasserIn]

Format:	E-Artikel
Sprache:	Englisch

Erschienen:	2024

Schlagwörter:	Appraisal theory Cognition Conservation of resources theory Emotions Frustration Workplace IS

Übergeordnetes Werk:	Enthalten in: European management journal - Amsterdam [u.a.] : Elsevier Science, 1982, 42(2024), 3 vom: Juni, Seite 425-436
Übergeordnetes Werk:	volume:42 ; year:2024 ; number:3 ; month:06 ; pages:425-436

Links:	Link aufrufen Link aufrufen

DOI / URN:	10.1016/j.emj.2023.03.004

Katalog-ID:	1901856178

Internformat


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982			\|2 26 \|1 00 \|x DE-206 \|b Frustration experiences have important organizational and individual consequences, particularly in today's workplaces strongly reliant on information systems (IS). However, recent research has neglected the importance of this emotion in organizations. We propose a model of frustration with IS that considers its IS-related antecedents, consequences, and potential moderators. Drawing arguments from appraisal theory and conservation of resources theory, we propose a characterization of frustration through cognitive appraisals of IS in organizations. We suggest that both positive and negative responses to frustration can occur depending on its degree of activation, as well as individual and contextual factors, thus providing a holistic model of the IS frustration experience.

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allfields	10.1016/j.emj.2023.03.004 doi (DE-627)1901856178 (DE-599)KXP1901856178 DE-627 ger DE-627 rda eng González-Gómez, Helena V. verfasserin aut Employee frustration with information systems Appraisals and resources Helena V. González-Gómez, Sarah Hudson 2024 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Appraisal theory (dpeaa)DE-206 Cognition (dpeaa)DE-206 Conservation of resources theory (dpeaa)DE-206 Emotions (dpeaa)DE-206 Frustration (dpeaa)DE-206 Workplace IS (dpeaa)DE-206 Hudson, Sarah verfasserin (DE-588)1025783301 (DE-627)72401263X (DE-576)370774833 aut Enthalten in European management journal Amsterdam [u.a.] : Elsevier Science, 1982 42(2024), 3 vom: Juni, Seite 425-436 Online-Ressource (DE-627)320508889 (DE-600)2013159-8 (DE-576)094056781 0263-2373 nnns volume:42 year:2024 number:3 month:06 pages:425-436 https://www.sciencedirect.com/science/article/pii/S0263237323000415/pdf Verlag lizenzpflichtig https://doi.org/10.1016/j.emj.2023.03.004 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4328 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 42 2024 3 6 425-436 26 01 0206 4576064363 x1z 04-09-24 26 00 DE-206 Frustration experiences have important organizational and individual consequences, particularly in today's workplaces strongly reliant on information systems (IS). However, recent research has neglected the importance of this emotion in organizations. We propose a model of frustration with IS that considers its IS-related antecedents, consequences, and potential moderators. Drawing arguments from appraisal theory and conservation of resources theory, we propose a characterization of frustration through cognitive appraisals of IS in organizations. We suggest that both positive and negative responses to frustration can occur depending on its degree of activation, as well as individual and contextual factors, thus providing a holistic model of the IS frustration experience.
spelling	10.1016/j.emj.2023.03.004 doi (DE-627)1901856178 (DE-599)KXP1901856178 DE-627 ger DE-627 rda eng González-Gómez, Helena V. verfasserin aut Employee frustration with information systems Appraisals and resources Helena V. González-Gómez, Sarah Hudson 2024 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Appraisal theory (dpeaa)DE-206 Cognition (dpeaa)DE-206 Conservation of resources theory (dpeaa)DE-206 Emotions (dpeaa)DE-206 Frustration (dpeaa)DE-206 Workplace IS (dpeaa)DE-206 Hudson, Sarah verfasserin (DE-588)1025783301 (DE-627)72401263X (DE-576)370774833 aut Enthalten in European management journal Amsterdam [u.a.] : Elsevier Science, 1982 42(2024), 3 vom: Juni, Seite 425-436 Online-Ressource (DE-627)320508889 (DE-600)2013159-8 (DE-576)094056781 0263-2373 nnns volume:42 year:2024 number:3 month:06 pages:425-436 https://www.sciencedirect.com/science/article/pii/S0263237323000415/pdf Verlag lizenzpflichtig https://doi.org/10.1016/j.emj.2023.03.004 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4328 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 42 2024 3 6 425-436 26 01 0206 4576064363 x1z 04-09-24 26 00 DE-206 Frustration experiences have important organizational and individual consequences, particularly in today's workplaces strongly reliant on information systems (IS). However, recent research has neglected the importance of this emotion in organizations. We propose a model of frustration with IS that considers its IS-related antecedents, consequences, and potential moderators. Drawing arguments from appraisal theory and conservation of resources theory, we propose a characterization of frustration through cognitive appraisals of IS in organizations. We suggest that both positive and negative responses to frustration can occur depending on its degree of activation, as well as individual and contextual factors, thus providing a holistic model of the IS frustration experience.
allfields_unstemmed	10.1016/j.emj.2023.03.004 doi (DE-627)1901856178 (DE-599)KXP1901856178 DE-627 ger DE-627 rda eng González-Gómez, Helena V. verfasserin aut Employee frustration with information systems Appraisals and resources Helena V. González-Gómez, Sarah Hudson 2024 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Appraisal theory (dpeaa)DE-206 Cognition (dpeaa)DE-206 Conservation of resources theory (dpeaa)DE-206 Emotions (dpeaa)DE-206 Frustration (dpeaa)DE-206 Workplace IS (dpeaa)DE-206 Hudson, Sarah verfasserin (DE-588)1025783301 (DE-627)72401263X (DE-576)370774833 aut Enthalten in European management journal Amsterdam [u.a.] : Elsevier Science, 1982 42(2024), 3 vom: Juni, Seite 425-436 Online-Ressource (DE-627)320508889 (DE-600)2013159-8 (DE-576)094056781 0263-2373 nnns volume:42 year:2024 number:3 month:06 pages:425-436 https://www.sciencedirect.com/science/article/pii/S0263237323000415/pdf Verlag lizenzpflichtig https://doi.org/10.1016/j.emj.2023.03.004 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4328 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 42 2024 3 6 425-436 26 01 0206 4576064363 x1z 04-09-24 26 00 DE-206 Frustration experiences have important organizational and individual consequences, particularly in today's workplaces strongly reliant on information systems (IS). However, recent research has neglected the importance of this emotion in organizations. We propose a model of frustration with IS that considers its IS-related antecedents, consequences, and potential moderators. Drawing arguments from appraisal theory and conservation of resources theory, we propose a characterization of frustration through cognitive appraisals of IS in organizations. We suggest that both positive and negative responses to frustration can occur depending on its degree of activation, as well as individual and contextual factors, thus providing a holistic model of the IS frustration experience.
allfieldsGer	10.1016/j.emj.2023.03.004 doi (DE-627)1901856178 (DE-599)KXP1901856178 DE-627 ger DE-627 rda eng González-Gómez, Helena V. verfasserin aut Employee frustration with information systems Appraisals and resources Helena V. González-Gómez, Sarah Hudson 2024 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Appraisal theory (dpeaa)DE-206 Cognition (dpeaa)DE-206 Conservation of resources theory (dpeaa)DE-206 Emotions (dpeaa)DE-206 Frustration (dpeaa)DE-206 Workplace IS (dpeaa)DE-206 Hudson, Sarah verfasserin (DE-588)1025783301 (DE-627)72401263X (DE-576)370774833 aut Enthalten in European management journal Amsterdam [u.a.] : Elsevier Science, 1982 42(2024), 3 vom: Juni, Seite 425-436 Online-Ressource (DE-627)320508889 (DE-600)2013159-8 (DE-576)094056781 0263-2373 nnns volume:42 year:2024 number:3 month:06 pages:425-436 https://www.sciencedirect.com/science/article/pii/S0263237323000415/pdf Verlag lizenzpflichtig https://doi.org/10.1016/j.emj.2023.03.004 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4328 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 42 2024 3 6 425-436 26 01 0206 4576064363 x1z 04-09-24 26 00 DE-206 Frustration experiences have important organizational and individual consequences, particularly in today's workplaces strongly reliant on information systems (IS). However, recent research has neglected the importance of this emotion in organizations. We propose a model of frustration with IS that considers its IS-related antecedents, consequences, and potential moderators. Drawing arguments from appraisal theory and conservation of resources theory, we propose a characterization of frustration through cognitive appraisals of IS in organizations. We suggest that both positive and negative responses to frustration can occur depending on its degree of activation, as well as individual and contextual factors, thus providing a holistic model of the IS frustration experience.
allfieldsSound	10.1016/j.emj.2023.03.004 doi (DE-627)1901856178 (DE-599)KXP1901856178 DE-627 ger DE-627 rda eng González-Gómez, Helena V. verfasserin aut Employee frustration with information systems Appraisals and resources Helena V. González-Gómez, Sarah Hudson 2024 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Appraisal theory (dpeaa)DE-206 Cognition (dpeaa)DE-206 Conservation of resources theory (dpeaa)DE-206 Emotions (dpeaa)DE-206 Frustration (dpeaa)DE-206 Workplace IS (dpeaa)DE-206 Hudson, Sarah verfasserin (DE-588)1025783301 (DE-627)72401263X (DE-576)370774833 aut Enthalten in European management journal Amsterdam [u.a.] : Elsevier Science, 1982 42(2024), 3 vom: Juni, Seite 425-436 Online-Ressource (DE-627)320508889 (DE-600)2013159-8 (DE-576)094056781 0263-2373 nnns volume:42 year:2024 number:3 month:06 pages:425-436 https://www.sciencedirect.com/science/article/pii/S0263237323000415/pdf Verlag lizenzpflichtig https://doi.org/10.1016/j.emj.2023.03.004 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4328 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 42 2024 3 6 425-436 26 01 0206 4576064363 x1z 04-09-24 26 00 DE-206 Frustration experiences have important organizational and individual consequences, particularly in today's workplaces strongly reliant on information systems (IS). However, recent research has neglected the importance of this emotion in organizations. We propose a model of frustration with IS that considers its IS-related antecedents, consequences, and potential moderators. Drawing arguments from appraisal theory and conservation of resources theory, we propose a characterization of frustration through cognitive appraisals of IS in organizations. We suggest that both positive and negative responses to frustration can occur depending on its degree of activation, as well as individual and contextual factors, thus providing a holistic model of the IS frustration experience.
language	English
source	Enthalten in European management journal 42(2024), 3 vom: Juni, Seite 425-436 volume:42 year:2024 number:3 month:06 pages:425-436
sourceStr	Enthalten in European management journal 42(2024), 3 vom: Juni, Seite 425-436 volume:42 year:2024 number:3 month:06 pages:425-436
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topic_facet	Appraisal theory Cognition Conservation of resources theory Emotions Frustration Workplace IS
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container_title	European management journal
authorswithroles_txt_mv	González-Gómez, Helena V. @@aut@@ Hudson, Sarah @@aut@@
publishDateDaySort_date	2024-06-01T00:00:00Z
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However, recent research has neglected the importance of this emotion in organizations. We propose a model of frustration with IS that considers its IS-related antecedents, consequences, and potential moderators. Drawing arguments from appraisal theory and conservation of resources theory, we propose a characterization of frustration through cognitive appraisals of IS in organizations. We suggest that both positive and negative responses to frustration can occur depending on its degree of activation, as well as individual and contextual factors, thus providing a holistic model of the IS frustration experience.</subfield></datafield></record></collection>
author	González-Gómez, Helena V.
spellingShingle	González-Gómez, Helena V. misc Appraisal theory misc Cognition misc Conservation of resources theory misc Emotions misc Frustration misc Workplace IS Employee frustration with information systems Appraisals and resources
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topic_title	26 00 DE-206 Frustration experiences have important organizational and individual consequences, particularly in today's workplaces strongly reliant on information systems (IS). However, recent research has neglected the importance of this emotion in organizations. We propose a model of frustration with IS that considers its IS-related antecedents, consequences, and potential moderators. Drawing arguments from appraisal theory and conservation of resources theory, we propose a characterization of frustration through cognitive appraisals of IS in organizations. We suggest that both positive and negative responses to frustration can occur depending on its degree of activation, as well as individual and contextual factors, thus providing a holistic model of the IS frustration experience Employee frustration with information systems Appraisals and resources Helena V. González-Gómez, Sarah Hudson Appraisal theory (dpeaa)DE-206 Cognition (dpeaa)DE-206 Conservation of resources theory (dpeaa)DE-206 Emotions (dpeaa)DE-206 Frustration (dpeaa)DE-206 Workplace IS (dpeaa)DE-206
topic	misc Appraisal theory misc Cognition misc Conservation of resources theory misc Emotions misc Frustration misc Workplace IS
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ind1=" " ind2=" "><subfield code="a">GBV_ILN_4326</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4328</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4333</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4334</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4338</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4393</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4700</subfield></datafield><datafield tag="951" ind1=" " ind2=" "><subfield code="a">AR</subfield></datafield><datafield tag="952" ind1=" " ind2=" "><subfield code="d">42</subfield><subfield code="j">2024</subfield><subfield code="e">3</subfield><subfield code="c">6</subfield><subfield code="h">425-436</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">01</subfield><subfield code="x">0206</subfield><subfield code="b">4576064363</subfield><subfield code="y">x1z</subfield><subfield code="z">04-09-24</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">00</subfield><subfield code="x">DE-206</subfield><subfield code="b">Frustration experiences have important organizational and individual consequences, particularly in today's workplaces strongly reliant on information systems (IS). However, recent research has neglected the importance of this emotion in organizations. We propose a model of frustration with IS that considers its IS-related antecedents, consequences, and potential moderators. Drawing arguments from appraisal theory and conservation of resources theory, we propose a characterization of frustration through cognitive appraisals of IS in organizations. We suggest that both positive and negative responses to frustration can occur depending on its degree of activation, as well as individual and contextual factors, thus providing a holistic model of the IS frustration experience.</subfield></datafield></record></collection>
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Employee frustration with information systems : Appraisals and resources

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