Barista robots with human appeal : unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior
Gespeichert in:
| Autor*in: |
Kim, Heewon [verfasserIn] Park, Soona [verfasserIn] Gim, Jaehee [verfasserIn] Kim, Sung In [verfasserIn] |
|---|
| Format: |
E-Artikel |
|---|---|
| Sprache: |
Englisch |
| Erschienen: |
2024 |
|---|
| Schlagwörter: |
|---|
| Übergeordnetes Werk: |
Enthalten in: International journal of hospitality management - Amsterdam [u.a.] : Elsevier Science, 1982, 122(2024) vom: Sept., Artikel-ID 103849, Seite 1-11 |
|---|---|
| Übergeordnetes Werk: |
volume:122 ; year:2024 ; month:09 ; elocationid:103849 ; pages:1-11 |
| Links: |
|---|
| DOI / URN: |
10.1016/j.ijhm.2024.103849 |
|---|
| Katalog-ID: |
1905317913 |
|---|
| LEADER | 01000naa a2200265 4500 | ||
|---|---|---|---|
| 001 | 1905317913 | ||
| 003 | DE-627 | ||
| 005 | 20241010071444.0 | ||
| 007 | cr uuu---uuuuu | ||
| 008 | 241010s2024 xx |||||o 00| ||eng c | ||
| 024 | 7 | |a 10.1016/j.ijhm.2024.103849 |2 doi | |
| 035 | |a (DE-627)1905317913 | ||
| 035 | |a (DE-599)KXP1905317913 | ||
| 040 | |a DE-627 |b ger |c DE-627 |e rda | ||
| 041 | |a eng | ||
| 100 | 1 | |a Kim, Heewon |e verfasserin |0 (DE-588)1302571060 |0 (DE-627)1859577776 |4 aut | |
| 245 | 1 | 0 | |a Barista robots with human appeal |b unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior |c Heewon Kim, Soona Park, Jaehee Gim, Sung in Kim |
| 264 | 1 | |c 2024 | |
| 336 | |a Text |b txt |2 rdacontent | ||
| 337 | |a Computermedien |b c |2 rdamedia | ||
| 338 | |a Online-Ressource |b cr |2 rdacarrier | ||
| 650 | 4 | |a Barista robot |7 (dpeaa)DE-206 | |
| 650 | 4 | |a Entitativity |7 (dpeaa)DE-206 | |
| 650 | 4 | |a Perceived effort |7 (dpeaa)DE-206 | |
| 650 | 4 | |a Perceived financial constraints |7 (dpeaa)DE-206 | |
| 650 | 4 | |a Robot anthropomorphism |7 (dpeaa)DE-206 | |
| 700 | 1 | |a Park, Soona |e verfasserin |0 (DE-588)1246936453 |0 (DE-627)1780186126 |4 aut | |
| 700 | 1 | |a Gim, Jaehee |e verfasserin |0 (DE-588)118847698X |0 (DE-627)1667442724 |4 aut | |
| 700 | 1 | |a Kim, Sung In |e verfasserin |0 (DE-588)1252690401 |0 (DE-627)1794128433 |4 aut | |
| 773 | 0 | 8 | |i Enthalten in |t International journal of hospitality management |d Amsterdam [u.a.] : Elsevier Science, 1982 |g 122(2024) vom: Sept., Artikel-ID 103849, Seite 1-11 |h Online-Ressource |w (DE-627)324489897 |w (DE-600)2027743-X |w (DE-576)259272043 |x 0278-4319 |7 nnns |
| 773 | 1 | 8 | |g volume:122 |g year:2024 |g month:09 |g elocationid:103849 |g pages:1-11 |
| 856 | 4 | 0 | |u https://www.sciencedirect.com/science/article/pii/S0278431924001610/pdfft?md5=8675741ff7fda8843b709e6c0c5745fe&pid=1-s2.0-S0278431924001610-main.pdf |x Verlag |z lizenzpflichtig |
| 856 | 4 | 0 | |u https://doi.org/10.1016/j.ijhm.2024.103849 |x Resolving-System |z lizenzpflichtig |
| 912 | |a GBV_USEFLAG_U | ||
| 912 | |a GBV_ILN_26 | ||
| 912 | |a ISIL_DE-206 | ||
| 912 | |a SYSFLAG_1 | ||
| 912 | |a GBV_KXP | ||
| 912 | |a GBV_ILN_20 | ||
| 912 | |a GBV_ILN_22 | ||
| 912 | |a GBV_ILN_23 | ||
| 912 | |a GBV_ILN_24 | ||
| 912 | |a GBV_ILN_31 | ||
| 912 | |a GBV_ILN_32 | ||
| 912 | |a GBV_ILN_40 | ||
| 912 | |a GBV_ILN_60 | ||
| 912 | |a GBV_ILN_62 | ||
| 912 | |a GBV_ILN_65 | ||
| 912 | |a GBV_ILN_69 | ||
| 912 | |a GBV_ILN_70 | ||
| 912 | |a GBV_ILN_73 | ||
| 912 | |a GBV_ILN_74 | ||
| 912 | |a GBV_ILN_90 | ||
| 912 | |a GBV_ILN_95 | ||
| 912 | |a GBV_ILN_100 | ||
| 912 | |a GBV_ILN_105 | ||
| 912 | |a GBV_ILN_110 | ||
| 912 | |a GBV_ILN_151 | ||
| 912 | |a GBV_ILN_161 | ||
| 912 | |a GBV_ILN_187 | ||
| 912 | |a GBV_ILN_213 | ||
| 912 | |a GBV_ILN_224 | ||
| 912 | |a GBV_ILN_230 | ||
| 912 | |a GBV_ILN_293 | ||
| 912 | |a GBV_ILN_370 | ||
| 912 | |a GBV_ILN_602 | ||
| 912 | |a GBV_ILN_702 | ||
| 912 | |a GBV_ILN_2001 | ||
| 912 | |a GBV_ILN_2003 | ||
| 912 | |a GBV_ILN_2004 | ||
| 912 | |a GBV_ILN_2005 | ||
| 912 | |a GBV_ILN_2006 | ||
| 912 | |a GBV_ILN_2007 | ||
| 912 | |a GBV_ILN_2008 | ||
| 912 | |a GBV_ILN_2009 | ||
| 912 | |a GBV_ILN_2010 | ||
| 912 | |a GBV_ILN_2011 | ||
| 912 | |a GBV_ILN_2014 | ||
| 912 | |a GBV_ILN_2015 | ||
| 912 | |a GBV_ILN_2020 | ||
| 912 | |a GBV_ILN_2021 | ||
| 912 | |a GBV_ILN_2025 | ||
| 912 | |a GBV_ILN_2026 | ||
| 912 | |a GBV_ILN_2027 | ||
| 912 | |a GBV_ILN_2034 | ||
| 912 | |a GBV_ILN_2038 | ||
| 912 | |a GBV_ILN_2044 | ||
| 912 | |a GBV_ILN_2048 | ||
| 912 | |a GBV_ILN_2049 | ||
| 912 | |a GBV_ILN_2050 | ||
| 912 | |a GBV_ILN_2055 | ||
| 912 | |a GBV_ILN_2056 | ||
| 912 | |a GBV_ILN_2057 | ||
| 912 | |a GBV_ILN_2059 | ||
| 912 | |a GBV_ILN_2061 | ||
| 912 | |a GBV_ILN_2064 | ||
| 912 | |a GBV_ILN_2068 | ||
| 912 | |a GBV_ILN_2088 | ||
| 912 | |a GBV_ILN_2106 | ||
| 912 | |a GBV_ILN_2110 | ||
| 912 | |a GBV_ILN_2111 | ||
| 912 | |a GBV_ILN_2112 | ||
| 912 | |a GBV_ILN_2122 | ||
| 912 | |a GBV_ILN_2129 | ||
| 912 | |a GBV_ILN_2143 | ||
| 912 | |a GBV_ILN_2152 | ||
| 912 | |a GBV_ILN_2153 | ||
| 912 | |a GBV_ILN_2190 | ||
| 912 | |a GBV_ILN_2232 | ||
| 912 | |a GBV_ILN_2336 | ||
| 912 | |a GBV_ILN_2470 | ||
| 912 | |a GBV_ILN_2507 | ||
| 912 | |a GBV_ILN_2522 | ||
| 912 | |a GBV_ILN_4035 | ||
| 912 | |a GBV_ILN_4037 | ||
| 912 | |a GBV_ILN_4112 | ||
| 912 | |a GBV_ILN_4116 | ||
| 912 | |a GBV_ILN_4125 | ||
| 912 | |a GBV_ILN_4242 | ||
| 912 | |a GBV_ILN_4246 | ||
| 912 | |a GBV_ILN_4249 | ||
| 912 | |a GBV_ILN_4251 | ||
| 912 | |a GBV_ILN_4305 | ||
| 912 | |a GBV_ILN_4306 | ||
| 912 | |a GBV_ILN_4307 | ||
| 912 | |a GBV_ILN_4313 | ||
| 912 | |a GBV_ILN_4322 | ||
| 912 | |a GBV_ILN_4323 | ||
| 912 | |a GBV_ILN_4324 | ||
| 912 | |a GBV_ILN_4325 | ||
| 912 | |a GBV_ILN_4326 | ||
| 912 | |a GBV_ILN_4328 | ||
| 912 | |a GBV_ILN_4333 | ||
| 912 | |a GBV_ILN_4334 | ||
| 912 | |a GBV_ILN_4338 | ||
| 912 | |a GBV_ILN_4393 | ||
| 912 | |a GBV_ILN_4700 | ||
| 951 | |a AR | ||
| 952 | |d 122 |j 2024 |c 9 |i 103849 |h 1-11 | ||
| 980 | |2 26 |1 01 |x 0206 |b 4590571773 |y x1z |z 10-10-24 | ||
| 982 | |2 26 |1 00 |x DE-206 |b While consumer acceptance of anthropomorphized robots has gained significant attention, limited research has examined the effectiveness of anthropomorphizing robots from a social cognitive perspective. This paper delves into the specific conditions and individual characteristics where the anthropomorphism strategy is most effective. Specifically, Studies 1 and 2 explore the moderating roles of human staff presence and consumers’ perceived financial constraints on the robot anthropomorphism effect on consumer visit intention. Both studies employ multiple regression analyses. The findings reveal that the robot anthropomorphism effect on consumer visit intention is more pronounced when a human staff is deployed alongside a robot (Study 1) and for consumers with higher levels of perceived financial constraints (Study 2). Moreover, perceived humanness and effort of service robots explain the underlying mechanism. Managerially, anthropomorphized robots are recommended especially for operations where human staff is present and for budget-friendly businesses that cater to consumers experiencing financial constraints. | ||
| author_variant |
h k hk s p sp j g jg s i k si sik |
|---|---|
| matchkey_str |
article:02784319:2024----::aitrbtwthm |
| hierarchy_sort_str |
2024 |
| publishDate |
2024 |
| allfields |
10.1016/j.ijhm.2024.103849 doi (DE-627)1905317913 (DE-599)KXP1905317913 DE-627 ger DE-627 rda eng Kim, Heewon verfasserin (DE-588)1302571060 (DE-627)1859577776 aut Barista robots with human appeal unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior Heewon Kim, Soona Park, Jaehee Gim, Sung in Kim 2024 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Barista robot (dpeaa)DE-206 Entitativity (dpeaa)DE-206 Perceived effort (dpeaa)DE-206 Perceived financial constraints (dpeaa)DE-206 Robot anthropomorphism (dpeaa)DE-206 Park, Soona verfasserin (DE-588)1246936453 (DE-627)1780186126 aut Gim, Jaehee verfasserin (DE-588)118847698X (DE-627)1667442724 aut Kim, Sung In verfasserin (DE-588)1252690401 (DE-627)1794128433 aut Enthalten in International journal of hospitality management Amsterdam [u.a.] : Elsevier Science, 1982 122(2024) vom: Sept., Artikel-ID 103849, Seite 1-11 Online-Ressource (DE-627)324489897 (DE-600)2027743-X (DE-576)259272043 0278-4319 nnns volume:122 year:2024 month:09 elocationid:103849 pages:1-11 https://www.sciencedirect.com/science/article/pii/S0278431924001610/pdfft?md5=8675741ff7fda8843b709e6c0c5745fe&pid=1-s2.0-S0278431924001610-main.pdf Verlag lizenzpflichtig https://doi.org/10.1016/j.ijhm.2024.103849 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4116 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4328 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 122 2024 9 103849 1-11 26 01 0206 4590571773 x1z 10-10-24 26 00 DE-206 While consumer acceptance of anthropomorphized robots has gained significant attention, limited research has examined the effectiveness of anthropomorphizing robots from a social cognitive perspective. This paper delves into the specific conditions and individual characteristics where the anthropomorphism strategy is most effective. Specifically, Studies 1 and 2 explore the moderating roles of human staff presence and consumers’ perceived financial constraints on the robot anthropomorphism effect on consumer visit intention. Both studies employ multiple regression analyses. The findings reveal that the robot anthropomorphism effect on consumer visit intention is more pronounced when a human staff is deployed alongside a robot (Study 1) and for consumers with higher levels of perceived financial constraints (Study 2). Moreover, perceived humanness and effort of service robots explain the underlying mechanism. Managerially, anthropomorphized robots are recommended especially for operations where human staff is present and for budget-friendly businesses that cater to consumers experiencing financial constraints. |
| spelling |
10.1016/j.ijhm.2024.103849 doi (DE-627)1905317913 (DE-599)KXP1905317913 DE-627 ger DE-627 rda eng Kim, Heewon verfasserin (DE-588)1302571060 (DE-627)1859577776 aut Barista robots with human appeal unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior Heewon Kim, Soona Park, Jaehee Gim, Sung in Kim 2024 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Barista robot (dpeaa)DE-206 Entitativity (dpeaa)DE-206 Perceived effort (dpeaa)DE-206 Perceived financial constraints (dpeaa)DE-206 Robot anthropomorphism (dpeaa)DE-206 Park, Soona verfasserin (DE-588)1246936453 (DE-627)1780186126 aut Gim, Jaehee verfasserin (DE-588)118847698X (DE-627)1667442724 aut Kim, Sung In verfasserin (DE-588)1252690401 (DE-627)1794128433 aut Enthalten in International journal of hospitality management Amsterdam [u.a.] : Elsevier Science, 1982 122(2024) vom: Sept., Artikel-ID 103849, Seite 1-11 Online-Ressource (DE-627)324489897 (DE-600)2027743-X (DE-576)259272043 0278-4319 nnns volume:122 year:2024 month:09 elocationid:103849 pages:1-11 https://www.sciencedirect.com/science/article/pii/S0278431924001610/pdfft?md5=8675741ff7fda8843b709e6c0c5745fe&pid=1-s2.0-S0278431924001610-main.pdf Verlag lizenzpflichtig https://doi.org/10.1016/j.ijhm.2024.103849 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4116 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4328 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 122 2024 9 103849 1-11 26 01 0206 4590571773 x1z 10-10-24 26 00 DE-206 While consumer acceptance of anthropomorphized robots has gained significant attention, limited research has examined the effectiveness of anthropomorphizing robots from a social cognitive perspective. This paper delves into the specific conditions and individual characteristics where the anthropomorphism strategy is most effective. Specifically, Studies 1 and 2 explore the moderating roles of human staff presence and consumers’ perceived financial constraints on the robot anthropomorphism effect on consumer visit intention. Both studies employ multiple regression analyses. The findings reveal that the robot anthropomorphism effect on consumer visit intention is more pronounced when a human staff is deployed alongside a robot (Study 1) and for consumers with higher levels of perceived financial constraints (Study 2). Moreover, perceived humanness and effort of service robots explain the underlying mechanism. Managerially, anthropomorphized robots are recommended especially for operations where human staff is present and for budget-friendly businesses that cater to consumers experiencing financial constraints. |
| allfields_unstemmed |
10.1016/j.ijhm.2024.103849 doi (DE-627)1905317913 (DE-599)KXP1905317913 DE-627 ger DE-627 rda eng Kim, Heewon verfasserin (DE-588)1302571060 (DE-627)1859577776 aut Barista robots with human appeal unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior Heewon Kim, Soona Park, Jaehee Gim, Sung in Kim 2024 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Barista robot (dpeaa)DE-206 Entitativity (dpeaa)DE-206 Perceived effort (dpeaa)DE-206 Perceived financial constraints (dpeaa)DE-206 Robot anthropomorphism (dpeaa)DE-206 Park, Soona verfasserin (DE-588)1246936453 (DE-627)1780186126 aut Gim, Jaehee verfasserin (DE-588)118847698X (DE-627)1667442724 aut Kim, Sung In verfasserin (DE-588)1252690401 (DE-627)1794128433 aut Enthalten in International journal of hospitality management Amsterdam [u.a.] : Elsevier Science, 1982 122(2024) vom: Sept., Artikel-ID 103849, Seite 1-11 Online-Ressource (DE-627)324489897 (DE-600)2027743-X (DE-576)259272043 0278-4319 nnns volume:122 year:2024 month:09 elocationid:103849 pages:1-11 https://www.sciencedirect.com/science/article/pii/S0278431924001610/pdfft?md5=8675741ff7fda8843b709e6c0c5745fe&pid=1-s2.0-S0278431924001610-main.pdf Verlag lizenzpflichtig https://doi.org/10.1016/j.ijhm.2024.103849 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4116 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4328 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 122 2024 9 103849 1-11 26 01 0206 4590571773 x1z 10-10-24 26 00 DE-206 While consumer acceptance of anthropomorphized robots has gained significant attention, limited research has examined the effectiveness of anthropomorphizing robots from a social cognitive perspective. This paper delves into the specific conditions and individual characteristics where the anthropomorphism strategy is most effective. Specifically, Studies 1 and 2 explore the moderating roles of human staff presence and consumers’ perceived financial constraints on the robot anthropomorphism effect on consumer visit intention. Both studies employ multiple regression analyses. The findings reveal that the robot anthropomorphism effect on consumer visit intention is more pronounced when a human staff is deployed alongside a robot (Study 1) and for consumers with higher levels of perceived financial constraints (Study 2). Moreover, perceived humanness and effort of service robots explain the underlying mechanism. Managerially, anthropomorphized robots are recommended especially for operations where human staff is present and for budget-friendly businesses that cater to consumers experiencing financial constraints. |
| allfieldsGer |
10.1016/j.ijhm.2024.103849 doi (DE-627)1905317913 (DE-599)KXP1905317913 DE-627 ger DE-627 rda eng Kim, Heewon verfasserin (DE-588)1302571060 (DE-627)1859577776 aut Barista robots with human appeal unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior Heewon Kim, Soona Park, Jaehee Gim, Sung in Kim 2024 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Barista robot (dpeaa)DE-206 Entitativity (dpeaa)DE-206 Perceived effort (dpeaa)DE-206 Perceived financial constraints (dpeaa)DE-206 Robot anthropomorphism (dpeaa)DE-206 Park, Soona verfasserin (DE-588)1246936453 (DE-627)1780186126 aut Gim, Jaehee verfasserin (DE-588)118847698X (DE-627)1667442724 aut Kim, Sung In verfasserin (DE-588)1252690401 (DE-627)1794128433 aut Enthalten in International journal of hospitality management Amsterdam [u.a.] : Elsevier Science, 1982 122(2024) vom: Sept., Artikel-ID 103849, Seite 1-11 Online-Ressource (DE-627)324489897 (DE-600)2027743-X (DE-576)259272043 0278-4319 nnns volume:122 year:2024 month:09 elocationid:103849 pages:1-11 https://www.sciencedirect.com/science/article/pii/S0278431924001610/pdfft?md5=8675741ff7fda8843b709e6c0c5745fe&pid=1-s2.0-S0278431924001610-main.pdf Verlag lizenzpflichtig https://doi.org/10.1016/j.ijhm.2024.103849 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4116 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4328 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 122 2024 9 103849 1-11 26 01 0206 4590571773 x1z 10-10-24 26 00 DE-206 While consumer acceptance of anthropomorphized robots has gained significant attention, limited research has examined the effectiveness of anthropomorphizing robots from a social cognitive perspective. This paper delves into the specific conditions and individual characteristics where the anthropomorphism strategy is most effective. Specifically, Studies 1 and 2 explore the moderating roles of human staff presence and consumers’ perceived financial constraints on the robot anthropomorphism effect on consumer visit intention. Both studies employ multiple regression analyses. The findings reveal that the robot anthropomorphism effect on consumer visit intention is more pronounced when a human staff is deployed alongside a robot (Study 1) and for consumers with higher levels of perceived financial constraints (Study 2). Moreover, perceived humanness and effort of service robots explain the underlying mechanism. Managerially, anthropomorphized robots are recommended especially for operations where human staff is present and for budget-friendly businesses that cater to consumers experiencing financial constraints. |
| allfieldsSound |
10.1016/j.ijhm.2024.103849 doi (DE-627)1905317913 (DE-599)KXP1905317913 DE-627 ger DE-627 rda eng Kim, Heewon verfasserin (DE-588)1302571060 (DE-627)1859577776 aut Barista robots with human appeal unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior Heewon Kim, Soona Park, Jaehee Gim, Sung in Kim 2024 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Barista robot (dpeaa)DE-206 Entitativity (dpeaa)DE-206 Perceived effort (dpeaa)DE-206 Perceived financial constraints (dpeaa)DE-206 Robot anthropomorphism (dpeaa)DE-206 Park, Soona verfasserin (DE-588)1246936453 (DE-627)1780186126 aut Gim, Jaehee verfasserin (DE-588)118847698X (DE-627)1667442724 aut Kim, Sung In verfasserin (DE-588)1252690401 (DE-627)1794128433 aut Enthalten in International journal of hospitality management Amsterdam [u.a.] : Elsevier Science, 1982 122(2024) vom: Sept., Artikel-ID 103849, Seite 1-11 Online-Ressource (DE-627)324489897 (DE-600)2027743-X (DE-576)259272043 0278-4319 nnns volume:122 year:2024 month:09 elocationid:103849 pages:1-11 https://www.sciencedirect.com/science/article/pii/S0278431924001610/pdfft?md5=8675741ff7fda8843b709e6c0c5745fe&pid=1-s2.0-S0278431924001610-main.pdf Verlag lizenzpflichtig https://doi.org/10.1016/j.ijhm.2024.103849 Resolving-System lizenzpflichtig GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4116 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4328 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 122 2024 9 103849 1-11 26 01 0206 4590571773 x1z 10-10-24 26 00 DE-206 While consumer acceptance of anthropomorphized robots has gained significant attention, limited research has examined the effectiveness of anthropomorphizing robots from a social cognitive perspective. This paper delves into the specific conditions and individual characteristics where the anthropomorphism strategy is most effective. Specifically, Studies 1 and 2 explore the moderating roles of human staff presence and consumers’ perceived financial constraints on the robot anthropomorphism effect on consumer visit intention. Both studies employ multiple regression analyses. The findings reveal that the robot anthropomorphism effect on consumer visit intention is more pronounced when a human staff is deployed alongside a robot (Study 1) and for consumers with higher levels of perceived financial constraints (Study 2). Moreover, perceived humanness and effort of service robots explain the underlying mechanism. Managerially, anthropomorphized robots are recommended especially for operations where human staff is present and for budget-friendly businesses that cater to consumers experiencing financial constraints. |
| language |
English |
| source |
Enthalten in International journal of hospitality management 122(2024) vom: Sept., Artikel-ID 103849, Seite 1-11 volume:122 year:2024 month:09 elocationid:103849 pages:1-11 |
| sourceStr |
Enthalten in International journal of hospitality management 122(2024) vom: Sept., Artikel-ID 103849, Seite 1-11 volume:122 year:2024 month:09 elocationid:103849 pages:1-11 |
| format_phy_str_mv |
Article |
| building |
26:1 |
| institution |
findex.gbv.de |
| selectbib_iln_str_mv |
26@1z |
| topic_facet |
Barista robot Entitativity Perceived effort Perceived financial constraints Robot anthropomorphism |
| sw_local_iln_str_mv |
26: DE-206: |
| isfreeaccess_bool |
false |
| container_title |
International journal of hospitality management |
| authorswithroles_txt_mv |
Kim, Heewon @@aut@@ Park, Soona @@aut@@ Gim, Jaehee @@aut@@ Kim, Sung In @@aut@@ |
| publishDateDaySort_date |
2024-09-01T00:00:00Z |
| hierarchy_top_id |
324489897 |
| id |
1905317913 |
| language_de |
englisch |
| fullrecord |
<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01000naa a2200265 4500</leader><controlfield tag="001">1905317913</controlfield><controlfield tag="003">DE-627</controlfield><controlfield tag="005">20241010071444.0</controlfield><controlfield tag="007">cr uuu---uuuuu</controlfield><controlfield tag="008">241010s2024 xx |||||o 00| ||eng c</controlfield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.1016/j.ijhm.2024.103849</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-627)1905317913</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)KXP1905317913</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-627</subfield><subfield code="b">ger</subfield><subfield code="c">DE-627</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1=" " ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Kim, Heewon</subfield><subfield code="e">verfasserin</subfield><subfield code="0">(DE-588)1302571060</subfield><subfield code="0">(DE-627)1859577776</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Barista robots with human appeal</subfield><subfield code="b">unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior</subfield><subfield code="c">Heewon Kim, Soona Park, Jaehee Gim, Sung in Kim</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="c">2024</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">Text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">Computermedien</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">Online-Ressource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Barista robot</subfield><subfield code="7">(dpeaa)DE-206</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Entitativity</subfield><subfield code="7">(dpeaa)DE-206</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Perceived effort</subfield><subfield code="7">(dpeaa)DE-206</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Perceived financial constraints</subfield><subfield code="7">(dpeaa)DE-206</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Robot anthropomorphism</subfield><subfield code="7">(dpeaa)DE-206</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Park, Soona</subfield><subfield code="e">verfasserin</subfield><subfield code="0">(DE-588)1246936453</subfield><subfield code="0">(DE-627)1780186126</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Gim, Jaehee</subfield><subfield code="e">verfasserin</subfield><subfield code="0">(DE-588)118847698X</subfield><subfield code="0">(DE-627)1667442724</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Kim, Sung In</subfield><subfield code="e">verfasserin</subfield><subfield code="0">(DE-588)1252690401</subfield><subfield code="0">(DE-627)1794128433</subfield><subfield code="4">aut</subfield></datafield><datafield tag="773" ind1="0" ind2="8"><subfield code="i">Enthalten in</subfield><subfield code="t">International journal of hospitality management</subfield><subfield code="d">Amsterdam [u.a.] : Elsevier Science, 1982</subfield><subfield code="g">122(2024) vom: Sept., Artikel-ID 103849, Seite 1-11</subfield><subfield code="h">Online-Ressource</subfield><subfield code="w">(DE-627)324489897</subfield><subfield code="w">(DE-600)2027743-X</subfield><subfield code="w">(DE-576)259272043</subfield><subfield code="x">0278-4319</subfield><subfield code="7">nnns</subfield></datafield><datafield tag="773" ind1="1" ind2="8"><subfield code="g">volume:122</subfield><subfield code="g">year:2024</subfield><subfield code="g">month:09</subfield><subfield code="g">elocationid:103849</subfield><subfield code="g">pages:1-11</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://www.sciencedirect.com/science/article/pii/S0278431924001610/pdfft?md5=8675741ff7fda8843b709e6c0c5745fe&pid=1-s2.0-S0278431924001610-main.pdf</subfield><subfield code="x">Verlag</subfield><subfield code="z">lizenzpflichtig</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://doi.org/10.1016/j.ijhm.2024.103849</subfield><subfield code="x">Resolving-System</subfield><subfield code="z">lizenzpflichtig</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_USEFLAG_U</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_26</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-206</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">SYSFLAG_1</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_KXP</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_20</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_22</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_23</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_24</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_31</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_32</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_40</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_60</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_62</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_65</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_69</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_70</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_73</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_74</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_90</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_95</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_100</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_105</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_110</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_151</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_161</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_187</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_213</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_224</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_230</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_293</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_370</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_602</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_702</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2001</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2003</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2004</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2005</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2006</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2007</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2008</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2009</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2010</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2011</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2014</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2015</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2020</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2021</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2025</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2026</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2027</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2034</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2038</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2044</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2048</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2049</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2050</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2055</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2056</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2057</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2059</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2061</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2064</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2068</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2088</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2106</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2110</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2111</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2112</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2122</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2129</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2143</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2152</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2153</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2190</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2232</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2336</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2470</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2507</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2522</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4035</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4037</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4112</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4116</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4125</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4242</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4246</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4249</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4251</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4305</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4306</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4307</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4313</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4322</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4323</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4324</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4325</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4326</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4328</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4333</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4334</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4338</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4393</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4700</subfield></datafield><datafield tag="951" ind1=" " ind2=" "><subfield code="a">AR</subfield></datafield><datafield tag="952" ind1=" " ind2=" "><subfield code="d">122</subfield><subfield code="j">2024</subfield><subfield code="c">9</subfield><subfield code="i">103849</subfield><subfield code="h">1-11</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">01</subfield><subfield code="x">0206</subfield><subfield code="b">4590571773</subfield><subfield code="y">x1z</subfield><subfield code="z">10-10-24</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">00</subfield><subfield code="x">DE-206</subfield><subfield code="b">While consumer acceptance of anthropomorphized robots has gained significant attention, limited research has examined the effectiveness of anthropomorphizing robots from a social cognitive perspective. This paper delves into the specific conditions and individual characteristics where the anthropomorphism strategy is most effective. Specifically, Studies 1 and 2 explore the moderating roles of human staff presence and consumers’ perceived financial constraints on the robot anthropomorphism effect on consumer visit intention. Both studies employ multiple regression analyses. The findings reveal that the robot anthropomorphism effect on consumer visit intention is more pronounced when a human staff is deployed alongside a robot (Study 1) and for consumers with higher levels of perceived financial constraints (Study 2). Moreover, perceived humanness and effort of service robots explain the underlying mechanism. Managerially, anthropomorphized robots are recommended especially for operations where human staff is present and for budget-friendly businesses that cater to consumers experiencing financial constraints.</subfield></datafield></record></collection>
|
| author |
Kim, Heewon |
| spellingShingle |
Kim, Heewon misc Barista robot misc Entitativity misc Perceived effort misc Perceived financial constraints misc Robot anthropomorphism Barista robots with human appeal unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior |
| authorStr |
Kim, Heewon |
| ppnlink_with_tag_str_mv |
@@773@@(DE-627)324489897 |
| format |
electronic Article |
| delete_txt_mv |
keep |
| author_role |
aut aut aut aut |
| collection |
KXP GVK SWB |
| remote_str |
true |
| last_changed_iln_str_mv |
26@10-10-24 |
| illustrated |
Not Illustrated |
| issn |
0278-4319 |
| topic_title |
26 00 DE-206 While consumer acceptance of anthropomorphized robots has gained significant attention, limited research has examined the effectiveness of anthropomorphizing robots from a social cognitive perspective. This paper delves into the specific conditions and individual characteristics where the anthropomorphism strategy is most effective. Specifically, Studies 1 and 2 explore the moderating roles of human staff presence and consumers’ perceived financial constraints on the robot anthropomorphism effect on consumer visit intention. Both studies employ multiple regression analyses. The findings reveal that the robot anthropomorphism effect on consumer visit intention is more pronounced when a human staff is deployed alongside a robot (Study 1) and for consumers with higher levels of perceived financial constraints (Study 2). Moreover, perceived humanness and effort of service robots explain the underlying mechanism. Managerially, anthropomorphized robots are recommended especially for operations where human staff is present and for budget-friendly businesses that cater to consumers experiencing financial constraints Barista robots with human appeal unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior Heewon Kim, Soona Park, Jaehee Gim, Sung in Kim Barista robot (dpeaa)DE-206 Entitativity (dpeaa)DE-206 Perceived effort (dpeaa)DE-206 Perceived financial constraints (dpeaa)DE-206 Robot anthropomorphism (dpeaa)DE-206 |
| topic |
misc Barista robot misc Entitativity misc Perceived effort misc Perceived financial constraints misc Robot anthropomorphism |
| topic_unstemmed |
misc Barista robot misc Entitativity misc Perceived effort misc Perceived financial constraints misc Robot anthropomorphism |
| topic_browse |
misc Barista robot misc Entitativity misc Perceived effort misc Perceived financial constraints misc Robot anthropomorphism |
| format_facet |
Elektronische Aufsätze Aufsätze Elektronische Ressource |
| format_main_str_mv |
Text Zeitschrift/Artikel |
| carriertype_str_mv |
cr |
| hierarchy_parent_title |
International journal of hospitality management |
| hierarchy_parent_id |
324489897 |
| hierarchy_top_title |
International journal of hospitality management |
| isfreeaccess_txt |
false |
| familylinks_str_mv |
(DE-627)324489897 (DE-600)2027743-X (DE-576)259272043 |
| normlinkwithrole_str_mv |
(DE-588)1302571060@@aut@@ (DE-588)1246936453@@aut@@ (DE-588)118847698X@@aut@@ (DE-588)1252690401@@aut@@ |
| title |
Barista robots with human appeal unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior |
| ctrlnum |
(DE-627)1905317913 (DE-599)KXP1905317913 |
| title_full |
Barista robots with human appeal unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior Heewon Kim, Soona Park, Jaehee Gim, Sung in Kim |
| author_sort |
Kim, Heewon |
| journal |
International journal of hospitality management |
| journalStr |
International journal of hospitality management |
| lang_code |
eng |
| isOA_bool |
false |
| recordtype |
marc |
| publishDateSort |
2024 |
| contenttype_str_mv |
txt |
| container_start_page |
1 |
| author_browse |
Kim, Heewon Park, Soona Gim, Jaehee Kim, Sung In |
| selectkey |
26:x |
| container_volume |
122 |
| format_se |
Elektronische Aufsätze |
| author-letter |
Kim, Heewon |
| title_sub |
unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior |
| doi_str_mv |
10.1016/j.ijhm.2024.103849 |
| normlink |
1302571060 1859577776 1246936453 1780186126 118847698X 1667442724 1252690401 1794128433 |
| normlink_prefix_str_mv |
(DE-588)1302571060 (DE-627)1859577776 (DE-588)1246936453 (DE-627)1780186126 (DE-588)118847698X (DE-627)1667442724 (DE-588)1252690401 (DE-627)1794128433 |
| author2-role |
verfasserin |
| title_sort |
barista robots with human appealunraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior |
| title_auth |
Barista robots with human appeal unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior |
| collection_details |
GBV_USEFLAG_U GBV_ILN_26 ISIL_DE-206 SYSFLAG_1 GBV_KXP GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2068 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4116 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4328 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 |
| title_short |
Barista robots with human appeal |
| url |
https://www.sciencedirect.com/science/article/pii/S0278431924001610/pdfft?md5=8675741ff7fda8843b709e6c0c5745fe&pid=1-s2.0-S0278431924001610-main.pdf https://doi.org/10.1016/j.ijhm.2024.103849 |
| ausleihindikator_str_mv |
26 |
| rolewithnormlink_str_mv |
@@aut@@(DE-588)1302571060 @@aut@@(DE-588)1246936453 @@aut@@(DE-588)118847698X @@aut@@(DE-588)1252690401 |
| remote_bool |
true |
| author2 |
Park, Soona Gim, Jaehee Kim, Sung In |
| author2Str |
Park, Soona Gim, Jaehee Kim, Sung In |
| ppnlink |
324489897 |
| mediatype_str_mv |
c |
| isOA_txt |
false |
| hochschulschrift_bool |
false |
| doi_str |
10.1016/j.ijhm.2024.103849 |
| up_date |
2024-10-11T08:49:42.091Z |
| _version_ |
1812606832704749568 |
| fullrecord_marcxml |
<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01000naa a2200265 4500</leader><controlfield tag="001">1905317913</controlfield><controlfield tag="003">DE-627</controlfield><controlfield tag="005">20241010071444.0</controlfield><controlfield tag="007">cr uuu---uuuuu</controlfield><controlfield tag="008">241010s2024 xx |||||o 00| ||eng c</controlfield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.1016/j.ijhm.2024.103849</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-627)1905317913</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)KXP1905317913</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-627</subfield><subfield code="b">ger</subfield><subfield code="c">DE-627</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1=" " ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Kim, Heewon</subfield><subfield code="e">verfasserin</subfield><subfield code="0">(DE-588)1302571060</subfield><subfield code="0">(DE-627)1859577776</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Barista robots with human appeal</subfield><subfield code="b">unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior</subfield><subfield code="c">Heewon Kim, Soona Park, Jaehee Gim, Sung in Kim</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="c">2024</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">Text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">Computermedien</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">Online-Ressource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Barista robot</subfield><subfield code="7">(dpeaa)DE-206</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Entitativity</subfield><subfield code="7">(dpeaa)DE-206</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Perceived effort</subfield><subfield code="7">(dpeaa)DE-206</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Perceived financial constraints</subfield><subfield code="7">(dpeaa)DE-206</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Robot anthropomorphism</subfield><subfield code="7">(dpeaa)DE-206</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Park, Soona</subfield><subfield code="e">verfasserin</subfield><subfield code="0">(DE-588)1246936453</subfield><subfield code="0">(DE-627)1780186126</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Gim, Jaehee</subfield><subfield code="e">verfasserin</subfield><subfield code="0">(DE-588)118847698X</subfield><subfield code="0">(DE-627)1667442724</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Kim, Sung In</subfield><subfield code="e">verfasserin</subfield><subfield code="0">(DE-588)1252690401</subfield><subfield code="0">(DE-627)1794128433</subfield><subfield code="4">aut</subfield></datafield><datafield tag="773" ind1="0" ind2="8"><subfield code="i">Enthalten in</subfield><subfield code="t">International journal of hospitality management</subfield><subfield code="d">Amsterdam [u.a.] : Elsevier Science, 1982</subfield><subfield code="g">122(2024) vom: Sept., Artikel-ID 103849, Seite 1-11</subfield><subfield code="h">Online-Ressource</subfield><subfield code="w">(DE-627)324489897</subfield><subfield code="w">(DE-600)2027743-X</subfield><subfield code="w">(DE-576)259272043</subfield><subfield code="x">0278-4319</subfield><subfield code="7">nnns</subfield></datafield><datafield tag="773" ind1="1" ind2="8"><subfield code="g">volume:122</subfield><subfield code="g">year:2024</subfield><subfield code="g">month:09</subfield><subfield code="g">elocationid:103849</subfield><subfield code="g">pages:1-11</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://www.sciencedirect.com/science/article/pii/S0278431924001610/pdfft?md5=8675741ff7fda8843b709e6c0c5745fe&pid=1-s2.0-S0278431924001610-main.pdf</subfield><subfield code="x">Verlag</subfield><subfield code="z">lizenzpflichtig</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://doi.org/10.1016/j.ijhm.2024.103849</subfield><subfield code="x">Resolving-System</subfield><subfield code="z">lizenzpflichtig</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_USEFLAG_U</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_26</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ISIL_DE-206</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">SYSFLAG_1</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_KXP</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_20</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_22</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_23</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_24</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_31</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_32</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_40</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_60</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_62</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_65</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_69</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_70</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_73</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_74</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_90</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_95</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_100</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_105</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_110</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_151</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_161</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_187</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_213</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_224</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_230</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_293</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_370</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_602</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_702</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2001</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2003</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2004</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2005</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2006</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2007</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2008</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2009</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2010</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2011</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2014</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2015</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2020</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2021</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2025</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2026</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2027</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2034</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2038</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2044</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2048</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2049</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2050</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2055</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2056</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2057</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2059</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2061</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2064</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2068</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2088</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2106</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2110</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2111</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2112</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2122</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2129</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2143</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2152</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2153</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2190</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2232</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2336</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2470</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2507</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_2522</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4035</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4037</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4112</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4116</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4125</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4242</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4246</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4249</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4251</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4305</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4306</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4307</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4313</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4322</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4323</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4324</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4325</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4326</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4328</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4333</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4334</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4338</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4393</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_ILN_4700</subfield></datafield><datafield tag="951" ind1=" " ind2=" "><subfield code="a">AR</subfield></datafield><datafield tag="952" ind1=" " ind2=" "><subfield code="d">122</subfield><subfield code="j">2024</subfield><subfield code="c">9</subfield><subfield code="i">103849</subfield><subfield code="h">1-11</subfield></datafield><datafield tag="980" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">01</subfield><subfield code="x">0206</subfield><subfield code="b">4590571773</subfield><subfield code="y">x1z</subfield><subfield code="z">10-10-24</subfield></datafield><datafield tag="982" ind1=" " ind2=" "><subfield code="2">26</subfield><subfield code="1">00</subfield><subfield code="x">DE-206</subfield><subfield code="b">While consumer acceptance of anthropomorphized robots has gained significant attention, limited research has examined the effectiveness of anthropomorphizing robots from a social cognitive perspective. This paper delves into the specific conditions and individual characteristics where the anthropomorphism strategy is most effective. Specifically, Studies 1 and 2 explore the moderating roles of human staff presence and consumers’ perceived financial constraints on the robot anthropomorphism effect on consumer visit intention. Both studies employ multiple regression analyses. The findings reveal that the robot anthropomorphism effect on consumer visit intention is more pronounced when a human staff is deployed alongside a robot (Study 1) and for consumers with higher levels of perceived financial constraints (Study 2). Moreover, perceived humanness and effort of service robots explain the underlying mechanism. Managerially, anthropomorphized robots are recommended especially for operations where human staff is present and for budget-friendly businesses that cater to consumers experiencing financial constraints.</subfield></datafield></record></collection>
|
| score |
7.400943 |