A Kano Model Based Linguistic Application for Customer Needs Analysis

Linguistic is the systematic study of language. Now quality doesn't always mean the “tangible attribute” of a product or service. It may also be linguistic. Thus, linguistic has applied for product design through capturing the voice of Customers. Capturing of the voice of customers has been don...
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Autor*in:	Md Mamunur Rashid [verfasserIn] Jun'ichi Tamaki [verfasserIn] A.M.M. Sharif Ullah [verfasserIn] Akihiko Kubo [verfasserIn]

Format:	E-Artikel
Sprache:	Englisch

Erschienen:	2011

Übergeordnetes Werk:	In: International Journal of Engineering Business Management - SAGE Publishing, 2011, 3(2011)
Übergeordnetes Werk:	volume:3 ; year:2011

Links:	Link aufrufen Link aufrufen Link aufrufen Journal toc

DOI / URN:	10.5772/50934

Katalog-ID:	DOAJ001419633

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allfields	10.5772/50934 doi (DE-627)DOAJ001419633 (DE-599)DOAJ298b290ffefe4367bc877017c35eafb7 DE-627 ger DE-627 rakwb eng HD28-70 Md Mamunur Rashid verfasserin aut A Kano Model Based Linguistic Application for Customer Needs Analysis 2011 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Linguistic is the systematic study of language. Now quality doesn't always mean the “tangible attribute” of a product or service. It may also be linguistic. Thus, linguistic has applied for product design through capturing the voice of Customers. Capturing of the voice of customers has been done in different way, like Quality Function Deployment (QFD), Kansei Engineering and Kano Model regarding product design. Kano Model has two dimensional linguistic approaches, which is more voice capturing capacity than other methods. Reverse attribute study is important for more reliable product design for next actions than other attributes of Kano model i.e. attractive, must-be, one-dimensional and indifferent. Thus, this paper is exclusively study for reverse attribute. For this purpose, a reverse attribute based linguistic approach, which is run in the computer system for product design regarding Kano model aspect using threshold numbers of real consumers opinions converted into probability through fuzzy concept as an input of Monte Carlo Simulation system determining virtual customers is described in this paper. Management. Industrial management Jun'ichi Tamaki verfasserin aut A.M.M. Sharif Ullah verfasserin aut Akihiko Kubo verfasserin aut In International Journal of Engineering Business Management SAGE Publishing, 2011 3(2011) (DE-627)653909896 (DE-600)2597501-8 18479790 nnns volume:3 year:2011 https://doi.org/10.5772/50934 kostenfrei https://doaj.org/article/298b290ffefe4367bc877017c35eafb7 kostenfrei https://doi.org/10.5772/50934 kostenfrei https://doaj.org/toc/1847-9790 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ SSG-OLC-PHA GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_374 GBV_ILN_602 GBV_ILN_2009 GBV_ILN_2014 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2706 GBV_ILN_2707 GBV_ILN_2890 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 3 2011
spelling	10.5772/50934 doi (DE-627)DOAJ001419633 (DE-599)DOAJ298b290ffefe4367bc877017c35eafb7 DE-627 ger DE-627 rakwb eng HD28-70 Md Mamunur Rashid verfasserin aut A Kano Model Based Linguistic Application for Customer Needs Analysis 2011 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Linguistic is the systematic study of language. Now quality doesn't always mean the “tangible attribute” of a product or service. It may also be linguistic. Thus, linguistic has applied for product design through capturing the voice of Customers. Capturing of the voice of customers has been done in different way, like Quality Function Deployment (QFD), Kansei Engineering and Kano Model regarding product design. Kano Model has two dimensional linguistic approaches, which is more voice capturing capacity than other methods. Reverse attribute study is important for more reliable product design for next actions than other attributes of Kano model i.e. attractive, must-be, one-dimensional and indifferent. Thus, this paper is exclusively study for reverse attribute. For this purpose, a reverse attribute based linguistic approach, which is run in the computer system for product design regarding Kano model aspect using threshold numbers of real consumers opinions converted into probability through fuzzy concept as an input of Monte Carlo Simulation system determining virtual customers is described in this paper. Management. Industrial management Jun'ichi Tamaki verfasserin aut A.M.M. Sharif Ullah verfasserin aut Akihiko Kubo verfasserin aut In International Journal of Engineering Business Management SAGE Publishing, 2011 3(2011) (DE-627)653909896 (DE-600)2597501-8 18479790 nnns volume:3 year:2011 https://doi.org/10.5772/50934 kostenfrei https://doaj.org/article/298b290ffefe4367bc877017c35eafb7 kostenfrei https://doi.org/10.5772/50934 kostenfrei https://doaj.org/toc/1847-9790 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ SSG-OLC-PHA GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_374 GBV_ILN_602 GBV_ILN_2009 GBV_ILN_2014 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2706 GBV_ILN_2707 GBV_ILN_2890 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 3 2011
allfields_unstemmed	10.5772/50934 doi (DE-627)DOAJ001419633 (DE-599)DOAJ298b290ffefe4367bc877017c35eafb7 DE-627 ger DE-627 rakwb eng HD28-70 Md Mamunur Rashid verfasserin aut A Kano Model Based Linguistic Application for Customer Needs Analysis 2011 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Linguistic is the systematic study of language. Now quality doesn't always mean the “tangible attribute” of a product or service. It may also be linguistic. Thus, linguistic has applied for product design through capturing the voice of Customers. Capturing of the voice of customers has been done in different way, like Quality Function Deployment (QFD), Kansei Engineering and Kano Model regarding product design. Kano Model has two dimensional linguistic approaches, which is more voice capturing capacity than other methods. Reverse attribute study is important for more reliable product design for next actions than other attributes of Kano model i.e. attractive, must-be, one-dimensional and indifferent. Thus, this paper is exclusively study for reverse attribute. For this purpose, a reverse attribute based linguistic approach, which is run in the computer system for product design regarding Kano model aspect using threshold numbers of real consumers opinions converted into probability through fuzzy concept as an input of Monte Carlo Simulation system determining virtual customers is described in this paper. Management. Industrial management Jun'ichi Tamaki verfasserin aut A.M.M. Sharif Ullah verfasserin aut Akihiko Kubo verfasserin aut In International Journal of Engineering Business Management SAGE Publishing, 2011 3(2011) (DE-627)653909896 (DE-600)2597501-8 18479790 nnns volume:3 year:2011 https://doi.org/10.5772/50934 kostenfrei https://doaj.org/article/298b290ffefe4367bc877017c35eafb7 kostenfrei https://doi.org/10.5772/50934 kostenfrei https://doaj.org/toc/1847-9790 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ SSG-OLC-PHA GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_374 GBV_ILN_602 GBV_ILN_2009 GBV_ILN_2014 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2706 GBV_ILN_2707 GBV_ILN_2890 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 3 2011
allfieldsGer	10.5772/50934 doi (DE-627)DOAJ001419633 (DE-599)DOAJ298b290ffefe4367bc877017c35eafb7 DE-627 ger DE-627 rakwb eng HD28-70 Md Mamunur Rashid verfasserin aut A Kano Model Based Linguistic Application for Customer Needs Analysis 2011 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Linguistic is the systematic study of language. Now quality doesn't always mean the “tangible attribute” of a product or service. It may also be linguistic. Thus, linguistic has applied for product design through capturing the voice of Customers. Capturing of the voice of customers has been done in different way, like Quality Function Deployment (QFD), Kansei Engineering and Kano Model regarding product design. Kano Model has two dimensional linguistic approaches, which is more voice capturing capacity than other methods. Reverse attribute study is important for more reliable product design for next actions than other attributes of Kano model i.e. attractive, must-be, one-dimensional and indifferent. Thus, this paper is exclusively study for reverse attribute. For this purpose, a reverse attribute based linguistic approach, which is run in the computer system for product design regarding Kano model aspect using threshold numbers of real consumers opinions converted into probability through fuzzy concept as an input of Monte Carlo Simulation system determining virtual customers is described in this paper. Management. Industrial management Jun'ichi Tamaki verfasserin aut A.M.M. Sharif Ullah verfasserin aut Akihiko Kubo verfasserin aut In International Journal of Engineering Business Management SAGE Publishing, 2011 3(2011) (DE-627)653909896 (DE-600)2597501-8 18479790 nnns volume:3 year:2011 https://doi.org/10.5772/50934 kostenfrei https://doaj.org/article/298b290ffefe4367bc877017c35eafb7 kostenfrei https://doi.org/10.5772/50934 kostenfrei https://doaj.org/toc/1847-9790 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ SSG-OLC-PHA GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_374 GBV_ILN_602 GBV_ILN_2009 GBV_ILN_2014 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2706 GBV_ILN_2707 GBV_ILN_2890 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 3 2011
allfieldsSound	10.5772/50934 doi (DE-627)DOAJ001419633 (DE-599)DOAJ298b290ffefe4367bc877017c35eafb7 DE-627 ger DE-627 rakwb eng HD28-70 Md Mamunur Rashid verfasserin aut A Kano Model Based Linguistic Application for Customer Needs Analysis 2011 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Linguistic is the systematic study of language. Now quality doesn't always mean the “tangible attribute” of a product or service. It may also be linguistic. Thus, linguistic has applied for product design through capturing the voice of Customers. Capturing of the voice of customers has been done in different way, like Quality Function Deployment (QFD), Kansei Engineering and Kano Model regarding product design. Kano Model has two dimensional linguistic approaches, which is more voice capturing capacity than other methods. Reverse attribute study is important for more reliable product design for next actions than other attributes of Kano model i.e. attractive, must-be, one-dimensional and indifferent. Thus, this paper is exclusively study for reverse attribute. For this purpose, a reverse attribute based linguistic approach, which is run in the computer system for product design regarding Kano model aspect using threshold numbers of real consumers opinions converted into probability through fuzzy concept as an input of Monte Carlo Simulation system determining virtual customers is described in this paper. Management. Industrial management Jun'ichi Tamaki verfasserin aut A.M.M. Sharif Ullah verfasserin aut Akihiko Kubo verfasserin aut In International Journal of Engineering Business Management SAGE Publishing, 2011 3(2011) (DE-627)653909896 (DE-600)2597501-8 18479790 nnns volume:3 year:2011 https://doi.org/10.5772/50934 kostenfrei https://doaj.org/article/298b290ffefe4367bc877017c35eafb7 kostenfrei https://doi.org/10.5772/50934 kostenfrei https://doaj.org/toc/1847-9790 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ SSG-OLC-PHA GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_374 GBV_ILN_602 GBV_ILN_2009 GBV_ILN_2014 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2706 GBV_ILN_2707 GBV_ILN_2890 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 3 2011
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title_auth	A Kano Model Based Linguistic Application for Customer Needs Analysis
abstract	Linguistic is the systematic study of language. Now quality doesn't always mean the “tangible attribute” of a product or service. It may also be linguistic. Thus, linguistic has applied for product design through capturing the voice of Customers. Capturing of the voice of customers has been done in different way, like Quality Function Deployment (QFD), Kansei Engineering and Kano Model regarding product design. Kano Model has two dimensional linguistic approaches, which is more voice capturing capacity than other methods. Reverse attribute study is important for more reliable product design for next actions than other attributes of Kano model i.e. attractive, must-be, one-dimensional and indifferent. Thus, this paper is exclusively study for reverse attribute. For this purpose, a reverse attribute based linguistic approach, which is run in the computer system for product design regarding Kano model aspect using threshold numbers of real consumers opinions converted into probability through fuzzy concept as an input of Monte Carlo Simulation system determining virtual customers is described in this paper.
abstractGer	Linguistic is the systematic study of language. Now quality doesn't always mean the “tangible attribute” of a product or service. It may also be linguistic. Thus, linguistic has applied for product design through capturing the voice of Customers. Capturing of the voice of customers has been done in different way, like Quality Function Deployment (QFD), Kansei Engineering and Kano Model regarding product design. Kano Model has two dimensional linguistic approaches, which is more voice capturing capacity than other methods. Reverse attribute study is important for more reliable product design for next actions than other attributes of Kano model i.e. attractive, must-be, one-dimensional and indifferent. Thus, this paper is exclusively study for reverse attribute. For this purpose, a reverse attribute based linguistic approach, which is run in the computer system for product design regarding Kano model aspect using threshold numbers of real consumers opinions converted into probability through fuzzy concept as an input of Monte Carlo Simulation system determining virtual customers is described in this paper.
abstract_unstemmed	Linguistic is the systematic study of language. Now quality doesn't always mean the “tangible attribute” of a product or service. It may also be linguistic. Thus, linguistic has applied for product design through capturing the voice of Customers. Capturing of the voice of customers has been done in different way, like Quality Function Deployment (QFD), Kansei Engineering and Kano Model regarding product design. Kano Model has two dimensional linguistic approaches, which is more voice capturing capacity than other methods. Reverse attribute study is important for more reliable product design for next actions than other attributes of Kano model i.e. attractive, must-be, one-dimensional and indifferent. Thus, this paper is exclusively study for reverse attribute. For this purpose, a reverse attribute based linguistic approach, which is run in the computer system for product design regarding Kano model aspect using threshold numbers of real consumers opinions converted into probability through fuzzy concept as an input of Monte Carlo Simulation system determining virtual customers is described in this paper.
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title_short	A Kano Model Based Linguistic Application for Customer Needs Analysis
url	https://doi.org/10.5772/50934 https://doaj.org/article/298b290ffefe4367bc877017c35eafb7 https://doaj.org/toc/1847-9790
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up_date	2024-07-03T20:19:11.013Z
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