User satisfaction assessment model through time: A case study in governmental buildings in Cairo, Egypt

Users and buildings guarantee the sustainability of any built environment. Thus, monitoring user satisfaction is as important as monitoring energy consumption. The traditional method of user satisfaction assessment costs a lot of money, effort, and time, which are barriers to its frequent occurrence...
Ausführliche Beschreibung

Gespeichert in:

Autor*in:	Reem Ahmed Othman [verfasserIn] Ahmed Atef Faggal [verfasserIn] Laila Mohamed Khodeir [verfasserIn]

Format:	E-Artikel
Sprache:	Englisch

Erschienen:	2023

Schlagwörter:	User Satisfaction Assessment Model Time Parameter Government Building Performance Smart Solutions Confusion Matrix

Übergeordnetes Werk:	In: Ain Shams Engineering Journal - Elsevier, 2016, 14(2023), 6, Seite 102101-
Übergeordnetes Werk:	volume:14 ; year:2023 ; number:6 ; pages:102101-

Links:	Link aufrufen Link aufrufen Link aufrufen Journal toc

DOI / URN:	10.1016/j.asej.2022.102101

Katalog-ID:	DOAJ081868332

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spelling	10.1016/j.asej.2022.102101 doi (DE-627)DOAJ081868332 (DE-599)DOAJ19887e6d8db84aea90d381b941dda12f DE-627 ger DE-627 rakwb eng TA1-2040 Reem Ahmed Othman verfasserin aut User satisfaction assessment model through time: A case study in governmental buildings in Cairo, Egypt 2023 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Users and buildings guarantee the sustainability of any built environment. Thus, monitoring user satisfaction is as important as monitoring energy consumption. The traditional method of user satisfaction assessment costs a lot of money, effort, and time, which are barriers to its frequent occurrence. The objective of this research is to take advantage of smart initiatives to develop a user satisfaction assessment model that evaluates user satisfaction simply and continuously. The model investigates the ability of the time parameter to monitor user satisfaction and building performance. The study examines the correlation between time and overall satisfaction in three government buildings, through a mixed quantitative and qualitative method using questionnaires and walkthrough. It was found that time spent in the building significantly contributes to user satisfaction (ρ = 0.473, and ρ = 0.521) for total and waiting time respectively. The proposed model overcomes the constrains of the previous methods and predicts user satisfaction with 60 % accuracy. User Satisfaction Assessment Model Time Parameter Government Building Performance Smart Solutions Confusion Matrix Engineering (General). Civil engineering (General) Ahmed Atef Faggal verfasserin aut Laila Mohamed Khodeir verfasserin aut In Ain Shams Engineering Journal Elsevier, 2016 14(2023), 6, Seite 102101- (DE-627)642886237 (DE-600)2586876-7 20904495 nnns volume:14 year:2023 number:6 pages:102101- https://doi.org/10.1016/j.asej.2022.102101 kostenfrei https://doaj.org/article/19887e6d8db84aea90d381b941dda12f kostenfrei http://www.sciencedirect.com/science/article/pii/S2090447922004129 kostenfrei https://doaj.org/toc/2090-4479 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_170 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_4012 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4393 GBV_ILN_4700 AR 14 2023 6 102101-
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allfieldsGer	10.1016/j.asej.2022.102101 doi (DE-627)DOAJ081868332 (DE-599)DOAJ19887e6d8db84aea90d381b941dda12f DE-627 ger DE-627 rakwb eng TA1-2040 Reem Ahmed Othman verfasserin aut User satisfaction assessment model through time: A case study in governmental buildings in Cairo, Egypt 2023 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Users and buildings guarantee the sustainability of any built environment. Thus, monitoring user satisfaction is as important as monitoring energy consumption. The traditional method of user satisfaction assessment costs a lot of money, effort, and time, which are barriers to its frequent occurrence. The objective of this research is to take advantage of smart initiatives to develop a user satisfaction assessment model that evaluates user satisfaction simply and continuously. The model investigates the ability of the time parameter to monitor user satisfaction and building performance. The study examines the correlation between time and overall satisfaction in three government buildings, through a mixed quantitative and qualitative method using questionnaires and walkthrough. It was found that time spent in the building significantly contributes to user satisfaction (ρ = 0.473, and ρ = 0.521) for total and waiting time respectively. The proposed model overcomes the constrains of the previous methods and predicts user satisfaction with 60 % accuracy. User Satisfaction Assessment Model Time Parameter Government Building Performance Smart Solutions Confusion Matrix Engineering (General). Civil engineering (General) Ahmed Atef Faggal verfasserin aut Laila Mohamed Khodeir verfasserin aut In Ain Shams Engineering Journal Elsevier, 2016 14(2023), 6, Seite 102101- (DE-627)642886237 (DE-600)2586876-7 20904495 nnns volume:14 year:2023 number:6 pages:102101- https://doi.org/10.1016/j.asej.2022.102101 kostenfrei https://doaj.org/article/19887e6d8db84aea90d381b941dda12f kostenfrei http://www.sciencedirect.com/science/article/pii/S2090447922004129 kostenfrei https://doaj.org/toc/2090-4479 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_170 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_4012 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4393 GBV_ILN_4700 AR 14 2023 6 102101-
allfieldsSound	10.1016/j.asej.2022.102101 doi (DE-627)DOAJ081868332 (DE-599)DOAJ19887e6d8db84aea90d381b941dda12f DE-627 ger DE-627 rakwb eng TA1-2040 Reem Ahmed Othman verfasserin aut User satisfaction assessment model through time: A case study in governmental buildings in Cairo, Egypt 2023 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Users and buildings guarantee the sustainability of any built environment. Thus, monitoring user satisfaction is as important as monitoring energy consumption. The traditional method of user satisfaction assessment costs a lot of money, effort, and time, which are barriers to its frequent occurrence. The objective of this research is to take advantage of smart initiatives to develop a user satisfaction assessment model that evaluates user satisfaction simply and continuously. The model investigates the ability of the time parameter to monitor user satisfaction and building performance. The study examines the correlation between time and overall satisfaction in three government buildings, through a mixed quantitative and qualitative method using questionnaires and walkthrough. It was found that time spent in the building significantly contributes to user satisfaction (ρ = 0.473, and ρ = 0.521) for total and waiting time respectively. The proposed model overcomes the constrains of the previous methods and predicts user satisfaction with 60 % accuracy. User Satisfaction Assessment Model Time Parameter Government Building Performance Smart Solutions Confusion Matrix Engineering (General). Civil engineering (General) Ahmed Atef Faggal verfasserin aut Laila Mohamed Khodeir verfasserin aut In Ain Shams Engineering Journal Elsevier, 2016 14(2023), 6, Seite 102101- (DE-627)642886237 (DE-600)2586876-7 20904495 nnns volume:14 year:2023 number:6 pages:102101- https://doi.org/10.1016/j.asej.2022.102101 kostenfrei https://doaj.org/article/19887e6d8db84aea90d381b941dda12f kostenfrei http://www.sciencedirect.com/science/article/pii/S2090447922004129 kostenfrei https://doaj.org/toc/2090-4479 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_170 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_4012 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4393 GBV_ILN_4700 AR 14 2023 6 102101-
language	English
source	In Ain Shams Engineering Journal 14(2023), 6, Seite 102101- volume:14 year:2023 number:6 pages:102101-
sourceStr	In Ain Shams Engineering Journal 14(2023), 6, Seite 102101- volume:14 year:2023 number:6 pages:102101-
format_phy_str_mv	Article
institution	findex.gbv.de
topic_facet	User Satisfaction Assessment Model Time Parameter Government Building Performance Smart Solutions Confusion Matrix Engineering (General). Civil engineering (General)
isfreeaccess_bool	true
container_title	Ain Shams Engineering Journal
authorswithroles_txt_mv	Reem Ahmed Othman @@aut@@ Ahmed Atef Faggal @@aut@@ Laila Mohamed Khodeir @@aut@@
publishDateDaySort_date	2023-01-01T00:00:00Z
hierarchy_top_id	642886237
id	DOAJ081868332
language_de	englisch
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callnumber-first	T - Technology
author	Reem Ahmed Othman
spellingShingle	Reem Ahmed Othman misc TA1-2040 misc User Satisfaction Assessment Model misc Time Parameter misc Government Building Performance misc Smart Solutions misc Confusion Matrix misc Engineering (General). Civil engineering (General) User satisfaction assessment model through time: A case study in governmental buildings in Cairo, Egypt
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topic_title	TA1-2040 User satisfaction assessment model through time: A case study in governmental buildings in Cairo, Egypt User Satisfaction Assessment Model Time Parameter Government Building Performance Smart Solutions Confusion Matrix
topic	misc TA1-2040 misc User Satisfaction Assessment Model misc Time Parameter misc Government Building Performance misc Smart Solutions misc Confusion Matrix misc Engineering (General). Civil engineering (General)
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title	User satisfaction assessment model through time: A case study in governmental buildings in Cairo, Egypt
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title_full	User satisfaction assessment model through time: A case study in governmental buildings in Cairo, Egypt
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title_sort	user satisfaction assessment model through time: a case study in governmental buildings in cairo, egypt
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title_auth	User satisfaction assessment model through time: A case study in governmental buildings in Cairo, Egypt
abstract	Users and buildings guarantee the sustainability of any built environment. Thus, monitoring user satisfaction is as important as monitoring energy consumption. The traditional method of user satisfaction assessment costs a lot of money, effort, and time, which are barriers to its frequent occurrence. The objective of this research is to take advantage of smart initiatives to develop a user satisfaction assessment model that evaluates user satisfaction simply and continuously. The model investigates the ability of the time parameter to monitor user satisfaction and building performance. The study examines the correlation between time and overall satisfaction in three government buildings, through a mixed quantitative and qualitative method using questionnaires and walkthrough. It was found that time spent in the building significantly contributes to user satisfaction (ρ = 0.473, and ρ = 0.521) for total and waiting time respectively. The proposed model overcomes the constrains of the previous methods and predicts user satisfaction with 60 % accuracy.
abstractGer	Users and buildings guarantee the sustainability of any built environment. Thus, monitoring user satisfaction is as important as monitoring energy consumption. The traditional method of user satisfaction assessment costs a lot of money, effort, and time, which are barriers to its frequent occurrence. The objective of this research is to take advantage of smart initiatives to develop a user satisfaction assessment model that evaluates user satisfaction simply and continuously. The model investigates the ability of the time parameter to monitor user satisfaction and building performance. The study examines the correlation between time and overall satisfaction in three government buildings, through a mixed quantitative and qualitative method using questionnaires and walkthrough. It was found that time spent in the building significantly contributes to user satisfaction (ρ = 0.473, and ρ = 0.521) for total and waiting time respectively. The proposed model overcomes the constrains of the previous methods and predicts user satisfaction with 60 % accuracy.
abstract_unstemmed	Users and buildings guarantee the sustainability of any built environment. Thus, monitoring user satisfaction is as important as monitoring energy consumption. The traditional method of user satisfaction assessment costs a lot of money, effort, and time, which are barriers to its frequent occurrence. The objective of this research is to take advantage of smart initiatives to develop a user satisfaction assessment model that evaluates user satisfaction simply and continuously. The model investigates the ability of the time parameter to monitor user satisfaction and building performance. The study examines the correlation between time and overall satisfaction in three government buildings, through a mixed quantitative and qualitative method using questionnaires and walkthrough. It was found that time spent in the building significantly contributes to user satisfaction (ρ = 0.473, and ρ = 0.521) for total and waiting time respectively. The proposed model overcomes the constrains of the previous methods and predicts user satisfaction with 60 % accuracy.
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title_short	User satisfaction assessment model through time: A case study in governmental buildings in Cairo, Egypt
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User satisfaction assessment model through time: A case study in governmental buildings in Cairo, Egypt

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