Developing and Testing Tools for Measuring the Emotional Dimension of Volunteering
<p<Volunteering is an essential part of society. It is considered to be a complex phenomenon which is potentially associated with emotional dilemmas. Emotions of volunteers are crucial for their activity. However, their scientific investigation is lacking, especially when it comes to the metho...
Ausführliche Beschreibung
Gespeichert in:
| Autor*in: |
Anna B. Martynenko [verfasserIn] |
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| Format: |
E-Artikel |
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| Sprache: |
Russisch |
| Erschienen: |
2023 |
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| Schlagwörter: |
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| Übergeordnetes Werk: |
In: Социологический журнал - Russian Academy of Sciences, Federal Center of Theoretical and Applied Sociology, 2020, 29(2023), 4, Seite 8-30 |
|---|---|
| Übergeordnetes Werk: |
volume:29 ; year:2023 ; number:4 ; pages:8-30 |
| Links: |
Link aufrufen |
|---|
| DOI / URN: |
10.19181/socjour.2023.29.4.1 |
|---|
| Katalog-ID: |
DOAJ094843651 |
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10.19181/socjour.2023.29.4.1 doi (DE-627)DOAJ094843651 (DE-599)DOAJ41de3b45980e452da956d14a26dcdac9 DE-627 ger DE-627 rakwb rus HM401-1281 Anna B. Martynenko verfasserin aut Developing and Testing Tools for Measuring the Emotional Dimension of Volunteering 2023 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier <p<Volunteering is an essential part of society. It is considered to be a complex phenomenon which is potentially associated with emotional dilemmas. Emotions of volunteers are crucial for their activity. However, their scientific investigation is lacking, especially when it comes to the methodological aspect. This article presents the results of the methodological development of quantitative indicators of the emotional dimension of volunteering. Using the example of an online survey of 274 social, environmental, event, sports, animal welfare and public safety volunteers, the obtained indicators are tested by searching for a connection with the factors of volunteers’ emotions. As part of our methodology, we have developed new emotional indicators of volunteer activity. Based on the results of the study, we proposed such indicators as valence index, emotional burnout, emotional nature and emotional intelligence. The valence index considers two types (two valences) of volunteers’ emotions — positive and negative. Emotional burnout is expressed as a factor analysis model — the causes of burnout. Emotional intelligence is presented as a summary indicator of emotional processes — for instance, exchange, control, etc. The nature of emotions is represented by interval semantic differentials when building a cluster analysis model. By testing the obtained methods, it turns out that formal and informal volunteers have equally high emotional intelligence and are equally susceptible to burnout. The lowest values of the valence index are found among event volunteers, the highest — among public safety volunteers. With age, the chances of burning out decrease with the presence of constant joy and fun, increase due to excessive pity, and decrease due to compassion fatigue. Compared to men, women are more prone to experiencing emotions: both positive and negative, that is, they have a higher valence index and emotional intelligence.</p< measurement of emotions quantitative indicators volunteering emotions emotional intelligence emotional burnout emotional valence emotional nature sociology of emotions Sociology (General) In Социологический журнал Russian Academy of Sciences, Federal Center of Theoretical and Applied Sociology, 2020 29(2023), 4, Seite 8-30 (DE-627)530277395 (DE-600)2316555-8 16841581 nnns volume:29 year:2023 number:4 pages:8-30 https://doi.org/10.19181/socjour.2023.29.4.1 kostenfrei https://doaj.org/article/41de3b45980e452da956d14a26dcdac9 kostenfrei https://www.journal-socjournal.ru/index.php/socjournal/article/view/9447/9249 kostenfrei https://doaj.org/toc/1562-2495 Journal toc kostenfrei https://doaj.org/toc/1684-1581 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2014 GBV_ILN_2086 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 29 2023 4 8-30 |
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10.19181/socjour.2023.29.4.1 doi (DE-627)DOAJ094843651 (DE-599)DOAJ41de3b45980e452da956d14a26dcdac9 DE-627 ger DE-627 rakwb rus HM401-1281 Anna B. Martynenko verfasserin aut Developing and Testing Tools for Measuring the Emotional Dimension of Volunteering 2023 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier <p<Volunteering is an essential part of society. It is considered to be a complex phenomenon which is potentially associated with emotional dilemmas. Emotions of volunteers are crucial for their activity. However, their scientific investigation is lacking, especially when it comes to the methodological aspect. This article presents the results of the methodological development of quantitative indicators of the emotional dimension of volunteering. Using the example of an online survey of 274 social, environmental, event, sports, animal welfare and public safety volunteers, the obtained indicators are tested by searching for a connection with the factors of volunteers’ emotions. As part of our methodology, we have developed new emotional indicators of volunteer activity. Based on the results of the study, we proposed such indicators as valence index, emotional burnout, emotional nature and emotional intelligence. The valence index considers two types (two valences) of volunteers’ emotions — positive and negative. Emotional burnout is expressed as a factor analysis model — the causes of burnout. Emotional intelligence is presented as a summary indicator of emotional processes — for instance, exchange, control, etc. The nature of emotions is represented by interval semantic differentials when building a cluster analysis model. By testing the obtained methods, it turns out that formal and informal volunteers have equally high emotional intelligence and are equally susceptible to burnout. The lowest values of the valence index are found among event volunteers, the highest — among public safety volunteers. With age, the chances of burning out decrease with the presence of constant joy and fun, increase due to excessive pity, and decrease due to compassion fatigue. Compared to men, women are more prone to experiencing emotions: both positive and negative, that is, they have a higher valence index and emotional intelligence.</p< measurement of emotions quantitative indicators volunteering emotions emotional intelligence emotional burnout emotional valence emotional nature sociology of emotions Sociology (General) In Социологический журнал Russian Academy of Sciences, Federal Center of Theoretical and Applied Sociology, 2020 29(2023), 4, Seite 8-30 (DE-627)530277395 (DE-600)2316555-8 16841581 nnns volume:29 year:2023 number:4 pages:8-30 https://doi.org/10.19181/socjour.2023.29.4.1 kostenfrei https://doaj.org/article/41de3b45980e452da956d14a26dcdac9 kostenfrei https://www.journal-socjournal.ru/index.php/socjournal/article/view/9447/9249 kostenfrei https://doaj.org/toc/1562-2495 Journal toc kostenfrei https://doaj.org/toc/1684-1581 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2014 GBV_ILN_2086 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 29 2023 4 8-30 |
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10.19181/socjour.2023.29.4.1 doi (DE-627)DOAJ094843651 (DE-599)DOAJ41de3b45980e452da956d14a26dcdac9 DE-627 ger DE-627 rakwb rus HM401-1281 Anna B. Martynenko verfasserin aut Developing and Testing Tools for Measuring the Emotional Dimension of Volunteering 2023 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier <p<Volunteering is an essential part of society. It is considered to be a complex phenomenon which is potentially associated with emotional dilemmas. Emotions of volunteers are crucial for their activity. However, their scientific investigation is lacking, especially when it comes to the methodological aspect. This article presents the results of the methodological development of quantitative indicators of the emotional dimension of volunteering. Using the example of an online survey of 274 social, environmental, event, sports, animal welfare and public safety volunteers, the obtained indicators are tested by searching for a connection with the factors of volunteers’ emotions. As part of our methodology, we have developed new emotional indicators of volunteer activity. Based on the results of the study, we proposed such indicators as valence index, emotional burnout, emotional nature and emotional intelligence. The valence index considers two types (two valences) of volunteers’ emotions — positive and negative. Emotional burnout is expressed as a factor analysis model — the causes of burnout. Emotional intelligence is presented as a summary indicator of emotional processes — for instance, exchange, control, etc. The nature of emotions is represented by interval semantic differentials when building a cluster analysis model. By testing the obtained methods, it turns out that formal and informal volunteers have equally high emotional intelligence and are equally susceptible to burnout. The lowest values of the valence index are found among event volunteers, the highest — among public safety volunteers. With age, the chances of burning out decrease with the presence of constant joy and fun, increase due to excessive pity, and decrease due to compassion fatigue. Compared to men, women are more prone to experiencing emotions: both positive and negative, that is, they have a higher valence index and emotional intelligence.</p< measurement of emotions quantitative indicators volunteering emotions emotional intelligence emotional burnout emotional valence emotional nature sociology of emotions Sociology (General) In Социологический журнал Russian Academy of Sciences, Federal Center of Theoretical and Applied Sociology, 2020 29(2023), 4, Seite 8-30 (DE-627)530277395 (DE-600)2316555-8 16841581 nnns volume:29 year:2023 number:4 pages:8-30 https://doi.org/10.19181/socjour.2023.29.4.1 kostenfrei https://doaj.org/article/41de3b45980e452da956d14a26dcdac9 kostenfrei https://www.journal-socjournal.ru/index.php/socjournal/article/view/9447/9249 kostenfrei https://doaj.org/toc/1562-2495 Journal toc kostenfrei https://doaj.org/toc/1684-1581 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2014 GBV_ILN_2086 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 29 2023 4 8-30 |
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10.19181/socjour.2023.29.4.1 doi (DE-627)DOAJ094843651 (DE-599)DOAJ41de3b45980e452da956d14a26dcdac9 DE-627 ger DE-627 rakwb rus HM401-1281 Anna B. Martynenko verfasserin aut Developing and Testing Tools for Measuring the Emotional Dimension of Volunteering 2023 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier <p<Volunteering is an essential part of society. It is considered to be a complex phenomenon which is potentially associated with emotional dilemmas. Emotions of volunteers are crucial for their activity. However, their scientific investigation is lacking, especially when it comes to the methodological aspect. This article presents the results of the methodological development of quantitative indicators of the emotional dimension of volunteering. Using the example of an online survey of 274 social, environmental, event, sports, animal welfare and public safety volunteers, the obtained indicators are tested by searching for a connection with the factors of volunteers’ emotions. As part of our methodology, we have developed new emotional indicators of volunteer activity. Based on the results of the study, we proposed such indicators as valence index, emotional burnout, emotional nature and emotional intelligence. The valence index considers two types (two valences) of volunteers’ emotions — positive and negative. Emotional burnout is expressed as a factor analysis model — the causes of burnout. Emotional intelligence is presented as a summary indicator of emotional processes — for instance, exchange, control, etc. The nature of emotions is represented by interval semantic differentials when building a cluster analysis model. By testing the obtained methods, it turns out that formal and informal volunteers have equally high emotional intelligence and are equally susceptible to burnout. The lowest values of the valence index are found among event volunteers, the highest — among public safety volunteers. With age, the chances of burning out decrease with the presence of constant joy and fun, increase due to excessive pity, and decrease due to compassion fatigue. Compared to men, women are more prone to experiencing emotions: both positive and negative, that is, they have a higher valence index and emotional intelligence.</p< measurement of emotions quantitative indicators volunteering emotions emotional intelligence emotional burnout emotional valence emotional nature sociology of emotions Sociology (General) In Социологический журнал Russian Academy of Sciences, Federal Center of Theoretical and Applied Sociology, 2020 29(2023), 4, Seite 8-30 (DE-627)530277395 (DE-600)2316555-8 16841581 nnns volume:29 year:2023 number:4 pages:8-30 https://doi.org/10.19181/socjour.2023.29.4.1 kostenfrei https://doaj.org/article/41de3b45980e452da956d14a26dcdac9 kostenfrei https://www.journal-socjournal.ru/index.php/socjournal/article/view/9447/9249 kostenfrei https://doaj.org/toc/1562-2495 Journal toc kostenfrei https://doaj.org/toc/1684-1581 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2014 GBV_ILN_2086 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 29 2023 4 8-30 |
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10.19181/socjour.2023.29.4.1 doi (DE-627)DOAJ094843651 (DE-599)DOAJ41de3b45980e452da956d14a26dcdac9 DE-627 ger DE-627 rakwb rus HM401-1281 Anna B. Martynenko verfasserin aut Developing and Testing Tools for Measuring the Emotional Dimension of Volunteering 2023 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier <p<Volunteering is an essential part of society. It is considered to be a complex phenomenon which is potentially associated with emotional dilemmas. Emotions of volunteers are crucial for their activity. However, their scientific investigation is lacking, especially when it comes to the methodological aspect. This article presents the results of the methodological development of quantitative indicators of the emotional dimension of volunteering. Using the example of an online survey of 274 social, environmental, event, sports, animal welfare and public safety volunteers, the obtained indicators are tested by searching for a connection with the factors of volunteers’ emotions. As part of our methodology, we have developed new emotional indicators of volunteer activity. Based on the results of the study, we proposed such indicators as valence index, emotional burnout, emotional nature and emotional intelligence. The valence index considers two types (two valences) of volunteers’ emotions — positive and negative. Emotional burnout is expressed as a factor analysis model — the causes of burnout. Emotional intelligence is presented as a summary indicator of emotional processes — for instance, exchange, control, etc. The nature of emotions is represented by interval semantic differentials when building a cluster analysis model. By testing the obtained methods, it turns out that formal and informal volunteers have equally high emotional intelligence and are equally susceptible to burnout. The lowest values of the valence index are found among event volunteers, the highest — among public safety volunteers. With age, the chances of burning out decrease with the presence of constant joy and fun, increase due to excessive pity, and decrease due to compassion fatigue. Compared to men, women are more prone to experiencing emotions: both positive and negative, that is, they have a higher valence index and emotional intelligence.</p< measurement of emotions quantitative indicators volunteering emotions emotional intelligence emotional burnout emotional valence emotional nature sociology of emotions Sociology (General) In Социологический журнал Russian Academy of Sciences, Federal Center of Theoretical and Applied Sociology, 2020 29(2023), 4, Seite 8-30 (DE-627)530277395 (DE-600)2316555-8 16841581 nnns volume:29 year:2023 number:4 pages:8-30 https://doi.org/10.19181/socjour.2023.29.4.1 kostenfrei https://doaj.org/article/41de3b45980e452da956d14a26dcdac9 kostenfrei https://www.journal-socjournal.ru/index.php/socjournal/article/view/9447/9249 kostenfrei https://doaj.org/toc/1562-2495 Journal toc kostenfrei https://doaj.org/toc/1684-1581 Journal toc kostenfrei GBV_USEFLAG_A SYSFLAG_A GBV_DOAJ GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_95 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2014 GBV_ILN_2086 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 29 2023 4 8-30 |
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<p<Volunteering is an essential part of society. It is considered to be a complex phenomenon which is potentially associated with emotional dilemmas. Emotions of volunteers are crucial for their activity. However, their scientific investigation is lacking, especially when it comes to the methodological aspect. This article presents the results of the methodological development of quantitative indicators of the emotional dimension of volunteering. Using the example of an online survey of 274 social, environmental, event, sports, animal welfare and public safety volunteers, the obtained indicators are tested by searching for a connection with the factors of volunteers’ emotions. As part of our methodology, we have developed new emotional indicators of volunteer activity. Based on the results of the study, we proposed such indicators as valence index, emotional burnout, emotional nature and emotional intelligence. The valence index considers two types (two valences) of volunteers’ emotions — positive and negative. Emotional burnout is expressed as a factor analysis model — the causes of burnout. Emotional intelligence is presented as a summary indicator of emotional processes — for instance, exchange, control, etc. The nature of emotions is represented by interval semantic differentials when building a cluster analysis model. By testing the obtained methods, it turns out that formal and informal volunteers have equally high emotional intelligence and are equally susceptible to burnout. The lowest values of the valence index are found among event volunteers, the highest — among public safety volunteers. With age, the chances of burning out decrease with the presence of constant joy and fun, increase due to excessive pity, and decrease due to compassion fatigue. Compared to men, women are more prone to experiencing emotions: both positive and negative, that is, they have a higher valence index and emotional intelligence.</p< |
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<p<Volunteering is an essential part of society. It is considered to be a complex phenomenon which is potentially associated with emotional dilemmas. Emotions of volunteers are crucial for their activity. However, their scientific investigation is lacking, especially when it comes to the methodological aspect. This article presents the results of the methodological development of quantitative indicators of the emotional dimension of volunteering. Using the example of an online survey of 274 social, environmental, event, sports, animal welfare and public safety volunteers, the obtained indicators are tested by searching for a connection with the factors of volunteers’ emotions. As part of our methodology, we have developed new emotional indicators of volunteer activity. Based on the results of the study, we proposed such indicators as valence index, emotional burnout, emotional nature and emotional intelligence. The valence index considers two types (two valences) of volunteers’ emotions — positive and negative. Emotional burnout is expressed as a factor analysis model — the causes of burnout. Emotional intelligence is presented as a summary indicator of emotional processes — for instance, exchange, control, etc. The nature of emotions is represented by interval semantic differentials when building a cluster analysis model. By testing the obtained methods, it turns out that formal and informal volunteers have equally high emotional intelligence and are equally susceptible to burnout. The lowest values of the valence index are found among event volunteers, the highest — among public safety volunteers. With age, the chances of burning out decrease with the presence of constant joy and fun, increase due to excessive pity, and decrease due to compassion fatigue. Compared to men, women are more prone to experiencing emotions: both positive and negative, that is, they have a higher valence index and emotional intelligence.</p< |
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<p<Volunteering is an essential part of society. It is considered to be a complex phenomenon which is potentially associated with emotional dilemmas. Emotions of volunteers are crucial for their activity. However, their scientific investigation is lacking, especially when it comes to the methodological aspect. This article presents the results of the methodological development of quantitative indicators of the emotional dimension of volunteering. Using the example of an online survey of 274 social, environmental, event, sports, animal welfare and public safety volunteers, the obtained indicators are tested by searching for a connection with the factors of volunteers’ emotions. As part of our methodology, we have developed new emotional indicators of volunteer activity. Based on the results of the study, we proposed such indicators as valence index, emotional burnout, emotional nature and emotional intelligence. The valence index considers two types (two valences) of volunteers’ emotions — positive and negative. Emotional burnout is expressed as a factor analysis model — the causes of burnout. Emotional intelligence is presented as a summary indicator of emotional processes — for instance, exchange, control, etc. The nature of emotions is represented by interval semantic differentials when building a cluster analysis model. By testing the obtained methods, it turns out that formal and informal volunteers have equally high emotional intelligence and are equally susceptible to burnout. The lowest values of the valence index are found among event volunteers, the highest — among public safety volunteers. With age, the chances of burning out decrease with the presence of constant joy and fun, increase due to excessive pity, and decrease due to compassion fatigue. Compared to men, women are more prone to experiencing emotions: both positive and negative, that is, they have a higher valence index and emotional intelligence.</p< |
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It is considered to be a complex phenomenon which is potentially associated with emotional dilemmas. Emotions of volunteers are crucial for their activity. However, their scientific investigation is lacking, especially when it comes to the methodological aspect. This article presents the results of the methodological development of quantitative indicators of the emotional dimension of volunteering. Using the example of an online survey of 274 social, environmental, event, sports, animal welfare and public safety volunteers, the obtained indicators are tested by searching for a connection with the factors of volunteers’ emotions. As part of our methodology, we have developed new emotional indicators of volunteer activity. Based on the results of the study, we proposed such indicators as valence index, emotional burnout, emotional nature and emotional intelligence. The valence index considers two types (two valences) of volunteers’ emotions — positive and negative. Emotional burnout is expressed as a factor analysis model — the causes of burnout. Emotional intelligence is presented as a summary indicator of emotional processes — for instance, exchange, control, etc. The nature of emotions is represented by interval semantic differentials when building a cluster analysis model. By testing the obtained methods, it turns out that formal and informal volunteers have equally high emotional intelligence and are equally susceptible to burnout. The lowest values of the valence index are found among event volunteers, the highest — among public safety volunteers. With age, the chances of burning out decrease with the presence of constant joy and fun, increase due to excessive pity, and decrease due to compassion fatigue. Compared to men, women are more prone to experiencing emotions: both positive and negative, that is, they have a higher valence index and emotional intelligence.</p<</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">measurement of emotions</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">quantitative indicators</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">volunteering</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">emotions</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">emotional intelligence</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">emotional burnout</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">emotional valence</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">emotional nature</subfield></datafield><datafield tag="650" 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