Supplier selection based on corporate social responsibility practices
Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environ...
Ausführliche Beschreibung
Gespeichert in:
| Autor*in: |
Govindan, Kannan [verfasserIn] |
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| Format: |
E-Artikel |
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| Sprache: |
Englisch |
| Erschienen: |
2018transfer abstract |
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| Schlagwörter: |
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| Umfang: |
27 |
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| Übergeordnetes Werk: |
Enthalten in: TiO2 nanoparticle assisted solid phase photocatalytic degradation of polythene film: A mechanistic investigation - 2013, Amsterdam [u.a.] |
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| Übergeordnetes Werk: |
volume:200 ; year:2018 ; pages:353-379 ; extent:27 |
| Links: |
|---|
| DOI / URN: |
10.1016/j.ijpe.2016.09.003 |
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ELV043016804 |
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| 520 | |a Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. | ||
| 520 | |a Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. | ||
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| 650 | 7 | |a Supplier selection |2 Elsevier | |
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| 700 | 1 | |a Kannan, Devika |4 oth | |
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10.1016/j.ijpe.2016.09.003 doi GBV00000000000229A.pica (DE-627)ELV043016804 (ELSEVIER)S0925-5273(16)30233-X DE-627 ger DE-627 rakwb eng 330 330 DE-600 540 VZ 540 VZ 35.10 bkl Govindan, Kannan verfasserin aut Supplier selection based on corporate social responsibility practices 2018transfer abstract 27 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. CSR practices Elsevier Hybrid MCDM Elsevier Supplier selection Elsevier Multi-stakeholders Elsevier Shankar, Madan oth Kannan, Devika oth Enthalten in Elsevier Science TiO2 nanoparticle assisted solid phase photocatalytic degradation of polythene film: A mechanistic investigation 2013 Amsterdam [u.a.] (DE-627)ELV016982673 volume:200 year:2018 pages:353-379 extent:27 https://doi.org/10.1016/j.ijpe.2016.09.003 Volltext GBV_USEFLAG_U GBV_ELV SYSFLAG_U SSG-OLC-PHA GBV_ILN_23 GBV_ILN_70 35.10 Physikalische Chemie: Allgemeines VZ AR 200 2018 353-379 27 045F 330 |
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10.1016/j.ijpe.2016.09.003 doi GBV00000000000229A.pica (DE-627)ELV043016804 (ELSEVIER)S0925-5273(16)30233-X DE-627 ger DE-627 rakwb eng 330 330 DE-600 540 VZ 540 VZ 35.10 bkl Govindan, Kannan verfasserin aut Supplier selection based on corporate social responsibility practices 2018transfer abstract 27 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. CSR practices Elsevier Hybrid MCDM Elsevier Supplier selection Elsevier Multi-stakeholders Elsevier Shankar, Madan oth Kannan, Devika oth Enthalten in Elsevier Science TiO2 nanoparticle assisted solid phase photocatalytic degradation of polythene film: A mechanistic investigation 2013 Amsterdam [u.a.] (DE-627)ELV016982673 volume:200 year:2018 pages:353-379 extent:27 https://doi.org/10.1016/j.ijpe.2016.09.003 Volltext GBV_USEFLAG_U GBV_ELV SYSFLAG_U SSG-OLC-PHA GBV_ILN_23 GBV_ILN_70 35.10 Physikalische Chemie: Allgemeines VZ AR 200 2018 353-379 27 045F 330 |
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10.1016/j.ijpe.2016.09.003 doi GBV00000000000229A.pica (DE-627)ELV043016804 (ELSEVIER)S0925-5273(16)30233-X DE-627 ger DE-627 rakwb eng 330 330 DE-600 540 VZ 540 VZ 35.10 bkl Govindan, Kannan verfasserin aut Supplier selection based on corporate social responsibility practices 2018transfer abstract 27 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. CSR practices Elsevier Hybrid MCDM Elsevier Supplier selection Elsevier Multi-stakeholders Elsevier Shankar, Madan oth Kannan, Devika oth Enthalten in Elsevier Science TiO2 nanoparticle assisted solid phase photocatalytic degradation of polythene film: A mechanistic investigation 2013 Amsterdam [u.a.] (DE-627)ELV016982673 volume:200 year:2018 pages:353-379 extent:27 https://doi.org/10.1016/j.ijpe.2016.09.003 Volltext GBV_USEFLAG_U GBV_ELV SYSFLAG_U SSG-OLC-PHA GBV_ILN_23 GBV_ILN_70 35.10 Physikalische Chemie: Allgemeines VZ AR 200 2018 353-379 27 045F 330 |
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10.1016/j.ijpe.2016.09.003 doi GBV00000000000229A.pica (DE-627)ELV043016804 (ELSEVIER)S0925-5273(16)30233-X DE-627 ger DE-627 rakwb eng 330 330 DE-600 540 VZ 540 VZ 35.10 bkl Govindan, Kannan verfasserin aut Supplier selection based on corporate social responsibility practices 2018transfer abstract 27 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. CSR practices Elsevier Hybrid MCDM Elsevier Supplier selection Elsevier Multi-stakeholders Elsevier Shankar, Madan oth Kannan, Devika oth Enthalten in Elsevier Science TiO2 nanoparticle assisted solid phase photocatalytic degradation of polythene film: A mechanistic investigation 2013 Amsterdam [u.a.] (DE-627)ELV016982673 volume:200 year:2018 pages:353-379 extent:27 https://doi.org/10.1016/j.ijpe.2016.09.003 Volltext GBV_USEFLAG_U GBV_ELV SYSFLAG_U SSG-OLC-PHA GBV_ILN_23 GBV_ILN_70 35.10 Physikalische Chemie: Allgemeines VZ AR 200 2018 353-379 27 045F 330 |
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10.1016/j.ijpe.2016.09.003 doi GBV00000000000229A.pica (DE-627)ELV043016804 (ELSEVIER)S0925-5273(16)30233-X DE-627 ger DE-627 rakwb eng 330 330 DE-600 540 VZ 540 VZ 35.10 bkl Govindan, Kannan verfasserin aut Supplier selection based on corporate social responsibility practices 2018transfer abstract 27 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. CSR practices Elsevier Hybrid MCDM Elsevier Supplier selection Elsevier Multi-stakeholders Elsevier Shankar, Madan oth Kannan, Devika oth Enthalten in Elsevier Science TiO2 nanoparticle assisted solid phase photocatalytic degradation of polythene film: A mechanistic investigation 2013 Amsterdam [u.a.] (DE-627)ELV016982673 volume:200 year:2018 pages:353-379 extent:27 https://doi.org/10.1016/j.ijpe.2016.09.003 Volltext GBV_USEFLAG_U GBV_ELV SYSFLAG_U SSG-OLC-PHA GBV_ILN_23 GBV_ILN_70 35.10 Physikalische Chemie: Allgemeines VZ AR 200 2018 353-379 27 045F 330 |
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Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. |
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Due to the momentous effects of responsible sourcing in a firm’s performance, the sourcing process is tedious. Purchasing managers face a difficult decision in determining how to select responsible suppliers so they can maintain their firm’s competitive advantage in the contemporary business environment. Firms need to satisfy not only the views of society but also to consider the opinions of all stakeholders to stay profitable and to create a supportive business strategy. Existing studies fail to provide a model for socially responsible supplier selection, particularly when various actors are involved. To fill this gap, this study proposes a model to select the best supplier based on their corporate social responsibility (CSR) practices and to identify the key actors (Shareholder, Governments, Customers, and Community) whose perspective is vital. We utilize a hybrid multi criteria decision making (MCDM) approach; however, the supplier selection portion relies on a pure decision making process with consideration of multiple criteria. This study proposes the model in three phases as follows. In the first phase, the collected common CSR practices are scrutinized through fuzzy Delphi with the assistance of experts’ opinions. In second phase, the interdependencies, interrelationship and weights of CSR practices are analysed through DEMATEL-ANP (DANP). The final phase proceeds with the selection of the best alternative (supplier) based on CSR practices through PROMETHEE. The proposed model is validated with the case illustration and the results are discussed with feedback from the case purchasing managers. Finally, the study ends by identifying managerial implications and its limitations, and we provide some useful future insights which will increase the effective integration of CSR in supply chains and especially in the supplier selection process. |
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