Drivers of hotel employee’s voice behavior: A moderated mediation model
• This study developed and tested a moderated mediation model. • Findings show P-O fit is positively related to voice, and perceived nature of the work is a mediator between these two variables. • Findings also show functional quality of the service moderates the direct effect of P-O fit on perceive...
Ausführliche Beschreibung
Gespeichert in:
| Autor*in: |
Cheng Chieh Lu, Allan [verfasserIn] |
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| Format: |
E-Artikel |
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| Sprache: |
Englisch |
| Erschienen: |
2020 |
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| Schlagwörter: |
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| Übergeordnetes Werk: |
Enthalten in: The influence of pH in metal/bromide catalyzed homogeneous aerobic autoxidation. Part 2. Precipitation of metals by aromatic acids - Partenheimer, Walt ELSEVIER, 2014, Amsterdam [u.a.] |
|---|---|
| Übergeordnetes Werk: |
volume:85 ; year:2020 ; pages:0 |
| Links: |
|---|
| DOI / URN: |
10.1016/j.ijhm.2019.102340 |
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ELV049872303 |
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| 520 | |a • This study developed and tested a moderated mediation model. • Findings show P-O fit is positively related to voice, and perceived nature of the work is a mediator between these two variables. • Findings also show functional quality of the service moderates the direct effect of P-O fit on perceived nature of the work. • Functional quality of the service also moderates the indirect effect of P-O fit on voice via perceived nature of the work. | ||
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• This study developed and tested a moderated mediation model. • Findings show P-O fit is positively related to voice, and perceived nature of the work is a mediator between these two variables. • Findings also show functional quality of the service moderates the direct effect of P-O fit on perceived nature of the work. • Functional quality of the service also moderates the indirect effect of P-O fit on voice via perceived nature of the work. |
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• This study developed and tested a moderated mediation model. • Findings show P-O fit is positively related to voice, and perceived nature of the work is a mediator between these two variables. • Findings also show functional quality of the service moderates the direct effect of P-O fit on perceived nature of the work. • Functional quality of the service also moderates the indirect effect of P-O fit on voice via perceived nature of the work. |
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• This study developed and tested a moderated mediation model. • Findings show P-O fit is positively related to voice, and perceived nature of the work is a mediator between these two variables. • Findings also show functional quality of the service moderates the direct effect of P-O fit on perceived nature of the work. • Functional quality of the service also moderates the indirect effect of P-O fit on voice via perceived nature of the work. |
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