Enacting ‘more-than-human’ care: Clients’ and counsellors’ views on the multiple affordances of chatbots in alcohol and other drug counselling
• AI-driven chatbots promise to revolutionise future alcohol and other drug treatment • Clients and counsellors were interviewed about chatbots and care delivered online • Care delivered by chatbots was viewed as potentially lacking empathy • Benefits of human/chatbot hybrid models may include more...
Ausführliche Beschreibung
Gespeichert in:
| Autor*in: |
Barnett, Anthony [verfasserIn] |
|---|
| Format: |
E-Artikel |
|---|---|
| Sprache: |
Englisch |
| Erschienen: |
2021 |
|---|
| Übergeordnetes Werk: |
Enthalten in: Age-related changes in the impact of valence on self-referential processing in female adolescents and young adults - Moses-Payne, M.E. ELSEVIER, 2021, official journal of the International Harm Reduction Association (IHRA), Amsterdam [u.a.] |
|---|---|
| Übergeordnetes Werk: |
volume:94 ; year:2021 ; pages:0 |
| Links: |
|---|
| DOI / URN: |
10.1016/j.drugpo.2020.102910 |
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• AI-driven chatbots promise to revolutionise future alcohol and other drug treatment • Clients and counsellors were interviewed about chatbots and care delivered online • Care delivered by chatbots was viewed as potentially lacking empathy • Benefits of human/chatbot hybrid models may include more efficient online care • Client experiences with chatbots may emerge in different ways depending on context |
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• AI-driven chatbots promise to revolutionise future alcohol and other drug treatment • Clients and counsellors were interviewed about chatbots and care delivered online • Care delivered by chatbots was viewed as potentially lacking empathy • Benefits of human/chatbot hybrid models may include more efficient online care • Client experiences with chatbots may emerge in different ways depending on context |
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• AI-driven chatbots promise to revolutionise future alcohol and other drug treatment • Clients and counsellors were interviewed about chatbots and care delivered online • Care delivered by chatbots was viewed as potentially lacking empathy • Benefits of human/chatbot hybrid models may include more efficient online care • Client experiences with chatbots may emerge in different ways depending on context |
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