Mechanism of retail therapy during stressful life events: The psychological compensation of revenge consumption toward luxury brands
During times of stress and challenging life events, individuals often seek coping mechanisms to build resilience and manage emotional distress. Recently, Korean consumers have exhibited a rise in revenge consumption of luxury products as a response to the uncontrollable COVID-19, deemed one of their...
Ausführliche Beschreibung
Autor*in: |
Kim, Sanghee [verfasserIn] Chang, Hyo Jung (Julie) [verfasserIn] |
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Format: |
E-Artikel |
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Sprache: |
Englisch |
Erschienen: |
2023 |
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Schlagwörter: |
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Übergeordnetes Werk: |
Enthalten in: Journal of retailing and consumer services - Amsterdam : Elsevier Science, 1994, 75 |
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Übergeordnetes Werk: |
volume:75 |
DOI / URN: |
10.1016/j.jretconser.2023.103508 |
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Katalog-ID: |
ELV062725548 |
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520 | |a During times of stress and challenging life events, individuals often seek coping mechanisms to build resilience and manage emotional distress. Recently, Korean consumers have exhibited a rise in revenge consumption of luxury products as a response to the uncontrollable COVID-19, deemed one of their most stressful life events. Consequently, this study explores the precursors of revenge consumption and investigates whether indulging in luxury goods can improve consumers' psychological well-being within the context of retail therapy. Drawing on Compensatory Control Theory (CCT), our proposed model empirically tests the relationship between negative emotions, shopping motivations, revenge consumption behaviors, self-esteem, and subjective well-being. Data were gathered from 324 South Korean participants via an online survey, all of whom had purchased luxury products during the pandemic. The results of the Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis reveal the process of psychological compensation through luxury consumption, which had a therapeutic effect on self-esteem and subjective well-being. Additionally, Multi-Group Analysis (MGA) depicts income-based differences in the revenge consumption mechanism. These findings highlight that when individuals experience a lack of control, anxiety, or fear, they seek measures to recover their psychological state through luxury purchases. This study also offers valuable insights for luxury brands considering strategies to support customers’ well-being during stressful life events. | ||
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650 | 4 | |a Stressful life events | |
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10.1016/j.jretconser.2023.103508 doi (DE-627)ELV062725548 (ELSEVIER)S0969-6989(23)00255-2 DE-627 ger DE-627 rda eng 380 VZ Kim, Sanghee verfasserin (orcid)0000-0003-0687-3518 aut Mechanism of retail therapy during stressful life events: The psychological compensation of revenge consumption toward luxury brands 2023 nicht spezifiziert zzz rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier During times of stress and challenging life events, individuals often seek coping mechanisms to build resilience and manage emotional distress. Recently, Korean consumers have exhibited a rise in revenge consumption of luxury products as a response to the uncontrollable COVID-19, deemed one of their most stressful life events. Consequently, this study explores the precursors of revenge consumption and investigates whether indulging in luxury goods can improve consumers' psychological well-being within the context of retail therapy. Drawing on Compensatory Control Theory (CCT), our proposed model empirically tests the relationship between negative emotions, shopping motivations, revenge consumption behaviors, self-esteem, and subjective well-being. Data were gathered from 324 South Korean participants via an online survey, all of whom had purchased luxury products during the pandemic. The results of the Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis reveal the process of psychological compensation through luxury consumption, which had a therapeutic effect on self-esteem and subjective well-being. Additionally, Multi-Group Analysis (MGA) depicts income-based differences in the revenge consumption mechanism. These findings highlight that when individuals experience a lack of control, anxiety, or fear, they seek measures to recover their psychological state through luxury purchases. This study also offers valuable insights for luxury brands considering strategies to support customers’ well-being during stressful life events. Revenge consumption Stressful life events COVID-19 pandemic Compensatory control theory Retail therapy Luxury consumption Chang, Hyo Jung (Julie) verfasserin (orcid)0000-0002-4088-7051 aut Enthalten in Journal of retailing and consumer services Amsterdam : Elsevier Science, 1994 75 Online-Ressource (DE-627)320606244 (DE-600)2020784-0 (DE-576)094058547 0969-6989 nnns volume:75 GBV_USEFLAG_U GBV_ELV SYSFLAG_U GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_165 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 75 |
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10.1016/j.jretconser.2023.103508 doi (DE-627)ELV062725548 (ELSEVIER)S0969-6989(23)00255-2 DE-627 ger DE-627 rda eng 380 VZ Kim, Sanghee verfasserin (orcid)0000-0003-0687-3518 aut Mechanism of retail therapy during stressful life events: The psychological compensation of revenge consumption toward luxury brands 2023 nicht spezifiziert zzz rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier During times of stress and challenging life events, individuals often seek coping mechanisms to build resilience and manage emotional distress. Recently, Korean consumers have exhibited a rise in revenge consumption of luxury products as a response to the uncontrollable COVID-19, deemed one of their most stressful life events. Consequently, this study explores the precursors of revenge consumption and investigates whether indulging in luxury goods can improve consumers' psychological well-being within the context of retail therapy. Drawing on Compensatory Control Theory (CCT), our proposed model empirically tests the relationship between negative emotions, shopping motivations, revenge consumption behaviors, self-esteem, and subjective well-being. Data were gathered from 324 South Korean participants via an online survey, all of whom had purchased luxury products during the pandemic. The results of the Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis reveal the process of psychological compensation through luxury consumption, which had a therapeutic effect on self-esteem and subjective well-being. Additionally, Multi-Group Analysis (MGA) depicts income-based differences in the revenge consumption mechanism. These findings highlight that when individuals experience a lack of control, anxiety, or fear, they seek measures to recover their psychological state through luxury purchases. This study also offers valuable insights for luxury brands considering strategies to support customers’ well-being during stressful life events. Revenge consumption Stressful life events COVID-19 pandemic Compensatory control theory Retail therapy Luxury consumption Chang, Hyo Jung (Julie) verfasserin (orcid)0000-0002-4088-7051 aut Enthalten in Journal of retailing and consumer services Amsterdam : Elsevier Science, 1994 75 Online-Ressource (DE-627)320606244 (DE-600)2020784-0 (DE-576)094058547 0969-6989 nnns volume:75 GBV_USEFLAG_U GBV_ELV SYSFLAG_U GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_165 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 75 |
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10.1016/j.jretconser.2023.103508 doi (DE-627)ELV062725548 (ELSEVIER)S0969-6989(23)00255-2 DE-627 ger DE-627 rda eng 380 VZ Kim, Sanghee verfasserin (orcid)0000-0003-0687-3518 aut Mechanism of retail therapy during stressful life events: The psychological compensation of revenge consumption toward luxury brands 2023 nicht spezifiziert zzz rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier During times of stress and challenging life events, individuals often seek coping mechanisms to build resilience and manage emotional distress. Recently, Korean consumers have exhibited a rise in revenge consumption of luxury products as a response to the uncontrollable COVID-19, deemed one of their most stressful life events. Consequently, this study explores the precursors of revenge consumption and investigates whether indulging in luxury goods can improve consumers' psychological well-being within the context of retail therapy. Drawing on Compensatory Control Theory (CCT), our proposed model empirically tests the relationship between negative emotions, shopping motivations, revenge consumption behaviors, self-esteem, and subjective well-being. Data were gathered from 324 South Korean participants via an online survey, all of whom had purchased luxury products during the pandemic. The results of the Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis reveal the process of psychological compensation through luxury consumption, which had a therapeutic effect on self-esteem and subjective well-being. Additionally, Multi-Group Analysis (MGA) depicts income-based differences in the revenge consumption mechanism. These findings highlight that when individuals experience a lack of control, anxiety, or fear, they seek measures to recover their psychological state through luxury purchases. This study also offers valuable insights for luxury brands considering strategies to support customers’ well-being during stressful life events. Revenge consumption Stressful life events COVID-19 pandemic Compensatory control theory Retail therapy Luxury consumption Chang, Hyo Jung (Julie) verfasserin (orcid)0000-0002-4088-7051 aut Enthalten in Journal of retailing and consumer services Amsterdam : Elsevier Science, 1994 75 Online-Ressource (DE-627)320606244 (DE-600)2020784-0 (DE-576)094058547 0969-6989 nnns volume:75 GBV_USEFLAG_U GBV_ELV SYSFLAG_U GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_165 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 75 |
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10.1016/j.jretconser.2023.103508 doi (DE-627)ELV062725548 (ELSEVIER)S0969-6989(23)00255-2 DE-627 ger DE-627 rda eng 380 VZ Kim, Sanghee verfasserin (orcid)0000-0003-0687-3518 aut Mechanism of retail therapy during stressful life events: The psychological compensation of revenge consumption toward luxury brands 2023 nicht spezifiziert zzz rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier During times of stress and challenging life events, individuals often seek coping mechanisms to build resilience and manage emotional distress. Recently, Korean consumers have exhibited a rise in revenge consumption of luxury products as a response to the uncontrollable COVID-19, deemed one of their most stressful life events. Consequently, this study explores the precursors of revenge consumption and investigates whether indulging in luxury goods can improve consumers' psychological well-being within the context of retail therapy. Drawing on Compensatory Control Theory (CCT), our proposed model empirically tests the relationship between negative emotions, shopping motivations, revenge consumption behaviors, self-esteem, and subjective well-being. Data were gathered from 324 South Korean participants via an online survey, all of whom had purchased luxury products during the pandemic. The results of the Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis reveal the process of psychological compensation through luxury consumption, which had a therapeutic effect on self-esteem and subjective well-being. Additionally, Multi-Group Analysis (MGA) depicts income-based differences in the revenge consumption mechanism. These findings highlight that when individuals experience a lack of control, anxiety, or fear, they seek measures to recover their psychological state through luxury purchases. This study also offers valuable insights for luxury brands considering strategies to support customers’ well-being during stressful life events. Revenge consumption Stressful life events COVID-19 pandemic Compensatory control theory Retail therapy Luxury consumption Chang, Hyo Jung (Julie) verfasserin (orcid)0000-0002-4088-7051 aut Enthalten in Journal of retailing and consumer services Amsterdam : Elsevier Science, 1994 75 Online-Ressource (DE-627)320606244 (DE-600)2020784-0 (DE-576)094058547 0969-6989 nnns volume:75 GBV_USEFLAG_U GBV_ELV SYSFLAG_U GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_165 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2088 GBV_ILN_2106 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2470 GBV_ILN_2507 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 AR 75 |
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Mechanism of retail therapy during stressful life events: The psychological compensation of revenge consumption toward luxury brands |
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mechanism of retail therapy during stressful life events: the psychological compensation of revenge consumption toward luxury brands |
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Mechanism of retail therapy during stressful life events: The psychological compensation of revenge consumption toward luxury brands |
abstract |
During times of stress and challenging life events, individuals often seek coping mechanisms to build resilience and manage emotional distress. Recently, Korean consumers have exhibited a rise in revenge consumption of luxury products as a response to the uncontrollable COVID-19, deemed one of their most stressful life events. Consequently, this study explores the precursors of revenge consumption and investigates whether indulging in luxury goods can improve consumers' psychological well-being within the context of retail therapy. Drawing on Compensatory Control Theory (CCT), our proposed model empirically tests the relationship between negative emotions, shopping motivations, revenge consumption behaviors, self-esteem, and subjective well-being. Data were gathered from 324 South Korean participants via an online survey, all of whom had purchased luxury products during the pandemic. The results of the Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis reveal the process of psychological compensation through luxury consumption, which had a therapeutic effect on self-esteem and subjective well-being. Additionally, Multi-Group Analysis (MGA) depicts income-based differences in the revenge consumption mechanism. These findings highlight that when individuals experience a lack of control, anxiety, or fear, they seek measures to recover their psychological state through luxury purchases. This study also offers valuable insights for luxury brands considering strategies to support customers’ well-being during stressful life events. |
abstractGer |
During times of stress and challenging life events, individuals often seek coping mechanisms to build resilience and manage emotional distress. Recently, Korean consumers have exhibited a rise in revenge consumption of luxury products as a response to the uncontrollable COVID-19, deemed one of their most stressful life events. Consequently, this study explores the precursors of revenge consumption and investigates whether indulging in luxury goods can improve consumers' psychological well-being within the context of retail therapy. Drawing on Compensatory Control Theory (CCT), our proposed model empirically tests the relationship between negative emotions, shopping motivations, revenge consumption behaviors, self-esteem, and subjective well-being. Data were gathered from 324 South Korean participants via an online survey, all of whom had purchased luxury products during the pandemic. The results of the Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis reveal the process of psychological compensation through luxury consumption, which had a therapeutic effect on self-esteem and subjective well-being. Additionally, Multi-Group Analysis (MGA) depicts income-based differences in the revenge consumption mechanism. These findings highlight that when individuals experience a lack of control, anxiety, or fear, they seek measures to recover their psychological state through luxury purchases. This study also offers valuable insights for luxury brands considering strategies to support customers’ well-being during stressful life events. |
abstract_unstemmed |
During times of stress and challenging life events, individuals often seek coping mechanisms to build resilience and manage emotional distress. Recently, Korean consumers have exhibited a rise in revenge consumption of luxury products as a response to the uncontrollable COVID-19, deemed one of their most stressful life events. Consequently, this study explores the precursors of revenge consumption and investigates whether indulging in luxury goods can improve consumers' psychological well-being within the context of retail therapy. Drawing on Compensatory Control Theory (CCT), our proposed model empirically tests the relationship between negative emotions, shopping motivations, revenge consumption behaviors, self-esteem, and subjective well-being. Data were gathered from 324 South Korean participants via an online survey, all of whom had purchased luxury products during the pandemic. The results of the Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis reveal the process of psychological compensation through luxury consumption, which had a therapeutic effect on self-esteem and subjective well-being. Additionally, Multi-Group Analysis (MGA) depicts income-based differences in the revenge consumption mechanism. These findings highlight that when individuals experience a lack of control, anxiety, or fear, they seek measures to recover their psychological state through luxury purchases. This study also offers valuable insights for luxury brands considering strategies to support customers’ well-being during stressful life events. |
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Mechanism of retail therapy during stressful life events: The psychological compensation of revenge consumption toward luxury brands |
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