Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company

Abstract Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resist...
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Autor*in:	Pejić Bach, Mirjana [verfasserIn] Bosilj Vukšić, Vesna Suša Vugec, Dalia

Format:	E-Artikel

Erschienen:	2017

Anmerkung:	© 2017 Mirjana Pejić Bach et al., published by De Gruyter Open

Übergeordnetes Werk:	Enthalten in: Naše gospodarstvo - De Gruyter Open, 1955, 63(2017), 4 vom: 01. Dez., Seite 29-39
Übergeordnetes Werk:	volume:63 ; year:2017 ; number:4 ; day:01 ; month:12 ; pages:29-39

Links:	Volltext

DOI / URN:	10.1515/ngoe-2017-0021

Katalog-ID:	GRUY004116445

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allfields	10.1515/ngoe-2017-0021 doi (DE-627)GRUY004116445 (DE-B1597)ngoe-2017-0021-e DE-627 ger DE-627 rakwb 330 VZ Pejić Bach, Mirjana verfasserin aut Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company 2017 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © 2017 Mirjana Pejić Bach et al., published by De Gruyter Open Abstract Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change. Bosilj Vukšić, Vesna aut Suša Vugec, Dalia aut Enthalten in Naše gospodarstvo De Gruyter Open, 1955 63(2017), 4 vom: 01. Dez., Seite 29-39 Online-Ressource (DE-627)494837322 (DE-600)2197674-0 (DE-576)276559630 2385-8052 nnns volume:63 year:2017 number:4 day:01 month:12 pages:29-39 https://dx.doi.org/10.1515/ngoe-2017-0021 lizenzpflichtig Volltext SYSFLAG_0 GBV_GRUY SSG-OLC-WIW GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_26 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_90 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2129 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 63 2017 4 01 12 29-39
spelling	10.1515/ngoe-2017-0021 doi (DE-627)GRUY004116445 (DE-B1597)ngoe-2017-0021-e DE-627 ger DE-627 rakwb 330 VZ Pejić Bach, Mirjana verfasserin aut Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company 2017 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © 2017 Mirjana Pejić Bach et al., published by De Gruyter Open Abstract Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change. Bosilj Vukšić, Vesna aut Suša Vugec, Dalia aut Enthalten in Naše gospodarstvo De Gruyter Open, 1955 63(2017), 4 vom: 01. Dez., Seite 29-39 Online-Ressource (DE-627)494837322 (DE-600)2197674-0 (DE-576)276559630 2385-8052 nnns volume:63 year:2017 number:4 day:01 month:12 pages:29-39 https://dx.doi.org/10.1515/ngoe-2017-0021 lizenzpflichtig Volltext SYSFLAG_0 GBV_GRUY SSG-OLC-WIW GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_26 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_90 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2129 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 63 2017 4 01 12 29-39
allfields_unstemmed	10.1515/ngoe-2017-0021 doi (DE-627)GRUY004116445 (DE-B1597)ngoe-2017-0021-e DE-627 ger DE-627 rakwb 330 VZ Pejić Bach, Mirjana verfasserin aut Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company 2017 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © 2017 Mirjana Pejić Bach et al., published by De Gruyter Open Abstract Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change. Bosilj Vukšić, Vesna aut Suša Vugec, Dalia aut Enthalten in Naše gospodarstvo De Gruyter Open, 1955 63(2017), 4 vom: 01. Dez., Seite 29-39 Online-Ressource (DE-627)494837322 (DE-600)2197674-0 (DE-576)276559630 2385-8052 nnns volume:63 year:2017 number:4 day:01 month:12 pages:29-39 https://dx.doi.org/10.1515/ngoe-2017-0021 lizenzpflichtig Volltext SYSFLAG_0 GBV_GRUY SSG-OLC-WIW GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_26 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_90 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2129 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 63 2017 4 01 12 29-39
allfieldsGer	10.1515/ngoe-2017-0021 doi (DE-627)GRUY004116445 (DE-B1597)ngoe-2017-0021-e DE-627 ger DE-627 rakwb 330 VZ Pejić Bach, Mirjana verfasserin aut Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company 2017 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © 2017 Mirjana Pejić Bach et al., published by De Gruyter Open Abstract Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change. Bosilj Vukšić, Vesna aut Suša Vugec, Dalia aut Enthalten in Naše gospodarstvo De Gruyter Open, 1955 63(2017), 4 vom: 01. Dez., Seite 29-39 Online-Ressource (DE-627)494837322 (DE-600)2197674-0 (DE-576)276559630 2385-8052 nnns volume:63 year:2017 number:4 day:01 month:12 pages:29-39 https://dx.doi.org/10.1515/ngoe-2017-0021 lizenzpflichtig Volltext SYSFLAG_0 GBV_GRUY SSG-OLC-WIW GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_26 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_90 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2129 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 63 2017 4 01 12 29-39
allfieldsSound	10.1515/ngoe-2017-0021 doi (DE-627)GRUY004116445 (DE-B1597)ngoe-2017-0021-e DE-627 ger DE-627 rakwb 330 VZ Pejić Bach, Mirjana verfasserin aut Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company 2017 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © 2017 Mirjana Pejić Bach et al., published by De Gruyter Open Abstract Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change. Bosilj Vukšić, Vesna aut Suša Vugec, Dalia aut Enthalten in Naše gospodarstvo De Gruyter Open, 1955 63(2017), 4 vom: 01. Dez., Seite 29-39 Online-Ressource (DE-627)494837322 (DE-600)2197674-0 (DE-576)276559630 2385-8052 nnns volume:63 year:2017 number:4 day:01 month:12 pages:29-39 https://dx.doi.org/10.1515/ngoe-2017-0021 lizenzpflichtig Volltext SYSFLAG_0 GBV_GRUY SSG-OLC-WIW GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_26 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_90 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2034 GBV_ILN_2055 GBV_ILN_2108 GBV_ILN_2111 GBV_ILN_2129 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 63 2017 4 01 12 29-39
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author	Pejić Bach, Mirjana
spellingShingle	Pejić Bach, Mirjana ddc 330 Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company
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title	Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company
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title_full	Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company
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title_sort	individual’s resistance regarding bpm initiative: case study of the insurance company
title_auth	Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company
abstract	Abstract Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change. © 2017 Mirjana Pejić Bach et al., published by De Gruyter Open
abstractGer	Abstract Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change. © 2017 Mirjana Pejić Bach et al., published by De Gruyter Open
abstract_unstemmed	Abstract Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change. © 2017 Mirjana Pejić Bach et al., published by De Gruyter Open
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title_short	Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company
url	https://dx.doi.org/10.1515/ngoe-2017-0021
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author2	Bosilj Vukšić, Vesna Suša Vugec, Dalia
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