Intellectual capital and business performance in Malaysian industries
The purpose of this empirical study is to investigate the three elements of intellectual capital, i.e. human capital, structural capital, and customer capital, and their inter-relationships within two industry sectors in Malaysia. The study was conducted using a psychometrically validated questionna...
Ausführliche Beschreibung
Gespeichert in:
| Autor*in: |
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| Format: |
E-Artikel |
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| Sprache: |
Englisch |
| Erschienen: |
2000 |
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| Schlagwörter: |
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| Umfang: |
16 |
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| Reproduktion: |
Emerald Fulltext Archive Database 1994-2005 |
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| Übergeordnetes Werk: |
In: Journal of intellectual capital - Bingley : Emerald, 2000, 1(2000), 1, Seite 85-100 |
| Übergeordnetes Werk: |
volume:1 ; year:2000 ; number:1 ; pages:85-100 ; extent:16 |
| Links: |
|---|
| DOI / URN: |
10.1108/14691930010324188 |
|---|
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NLEJ219583854 |
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| 520 | |a The purpose of this empirical study is to investigate the three elements of intellectual capital, i.e. human capital, structural capital, and customer capital, and their inter-relationships within two industry sectors in Malaysia. The study was conducted using a psychometrically validated questionnaire which was originally administered in Canada. The main conclusions from this particular study are that: human capital is important regardless of industry type; human capital has a greater influence on how a business should be structured in non-service industries compared to service industries; customer capital has a significant influence over structural capital irrespective of industry; and finally, the development of structural capital has a positive relationship with business performance regardless of industry. The final specified models in this study show a robust explanation of business performance variance within the Malaysian context which bodes well for future research in alternative contexts. | ||
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10.1108/14691930010324188 doi (DE-627)NLEJ219583854 DE-627 ger DE-627 rakwb eng XA-GB Intellectual capital and business performance in Malaysian industries 2000 16 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier The purpose of this empirical study is to investigate the three elements of intellectual capital, i.e. human capital, structural capital, and customer capital, and their inter-relationships within two industry sectors in Malaysia. The study was conducted using a psychometrically validated questionnaire which was originally administered in Canada. The main conclusions from this particular study are that: human capital is important regardless of industry type; human capital has a greater influence on how a business should be structured in non-service industries compared to service industries; customer capital has a significant influence over structural capital irrespective of industry; and finally, the development of structural capital has a positive relationship with business performance regardless of industry. The final specified models in this study show a robust explanation of business performance variance within the Malaysian context which bodes well for future research in alternative contexts. Emerald Fulltext Archive Database 1994-2005 Customer capital Human capital Intellectual capital Partial least squares Structural capital Bontis, Nick oth Keow, William Chua Chong oth Richardson, Stanley oth In Journal of intellectual capital Bingley : Emerald, 2000 1(2000), 1, Seite 85-100 Online-Ressource (DE-627)NLEJ219578060 (DE-600)2024939-1 nnns volume:1 year:2000 number:1 pages:85-100 extent:16 http://dx.doi.org/10.1108/14691930010324188 GBV_USEFLAG_U ZDB-1-EFD GBV_NL_ARTICLE AR 1 2000 1 85-100 16 |
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10.1108/14691930010324188 doi (DE-627)NLEJ219583854 DE-627 ger DE-627 rakwb eng XA-GB Intellectual capital and business performance in Malaysian industries 2000 16 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier The purpose of this empirical study is to investigate the three elements of intellectual capital, i.e. human capital, structural capital, and customer capital, and their inter-relationships within two industry sectors in Malaysia. The study was conducted using a psychometrically validated questionnaire which was originally administered in Canada. The main conclusions from this particular study are that: human capital is important regardless of industry type; human capital has a greater influence on how a business should be structured in non-service industries compared to service industries; customer capital has a significant influence over structural capital irrespective of industry; and finally, the development of structural capital has a positive relationship with business performance regardless of industry. The final specified models in this study show a robust explanation of business performance variance within the Malaysian context which bodes well for future research in alternative contexts. Emerald Fulltext Archive Database 1994-2005 Customer capital Human capital Intellectual capital Partial least squares Structural capital Bontis, Nick oth Keow, William Chua Chong oth Richardson, Stanley oth In Journal of intellectual capital Bingley : Emerald, 2000 1(2000), 1, Seite 85-100 Online-Ressource (DE-627)NLEJ219578060 (DE-600)2024939-1 nnns volume:1 year:2000 number:1 pages:85-100 extent:16 http://dx.doi.org/10.1108/14691930010324188 GBV_USEFLAG_U ZDB-1-EFD GBV_NL_ARTICLE AR 1 2000 1 85-100 16 |
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10.1108/14691930010324188 doi (DE-627)NLEJ219583854 DE-627 ger DE-627 rakwb eng XA-GB Intellectual capital and business performance in Malaysian industries 2000 16 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier The purpose of this empirical study is to investigate the three elements of intellectual capital, i.e. human capital, structural capital, and customer capital, and their inter-relationships within two industry sectors in Malaysia. The study was conducted using a psychometrically validated questionnaire which was originally administered in Canada. The main conclusions from this particular study are that: human capital is important regardless of industry type; human capital has a greater influence on how a business should be structured in non-service industries compared to service industries; customer capital has a significant influence over structural capital irrespective of industry; and finally, the development of structural capital has a positive relationship with business performance regardless of industry. The final specified models in this study show a robust explanation of business performance variance within the Malaysian context which bodes well for future research in alternative contexts. Emerald Fulltext Archive Database 1994-2005 Customer capital Human capital Intellectual capital Partial least squares Structural capital Bontis, Nick oth Keow, William Chua Chong oth Richardson, Stanley oth In Journal of intellectual capital Bingley : Emerald, 2000 1(2000), 1, Seite 85-100 Online-Ressource (DE-627)NLEJ219578060 (DE-600)2024939-1 nnns volume:1 year:2000 number:1 pages:85-100 extent:16 http://dx.doi.org/10.1108/14691930010324188 GBV_USEFLAG_U ZDB-1-EFD GBV_NL_ARTICLE AR 1 2000 1 85-100 16 |
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10.1108/14691930010324188 doi (DE-627)NLEJ219583854 DE-627 ger DE-627 rakwb eng XA-GB Intellectual capital and business performance in Malaysian industries 2000 16 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier The purpose of this empirical study is to investigate the three elements of intellectual capital, i.e. human capital, structural capital, and customer capital, and their inter-relationships within two industry sectors in Malaysia. The study was conducted using a psychometrically validated questionnaire which was originally administered in Canada. The main conclusions from this particular study are that: human capital is important regardless of industry type; human capital has a greater influence on how a business should be structured in non-service industries compared to service industries; customer capital has a significant influence over structural capital irrespective of industry; and finally, the development of structural capital has a positive relationship with business performance regardless of industry. The final specified models in this study show a robust explanation of business performance variance within the Malaysian context which bodes well for future research in alternative contexts. Emerald Fulltext Archive Database 1994-2005 Customer capital Human capital Intellectual capital Partial least squares Structural capital Bontis, Nick oth Keow, William Chua Chong oth Richardson, Stanley oth In Journal of intellectual capital Bingley : Emerald, 2000 1(2000), 1, Seite 85-100 Online-Ressource (DE-627)NLEJ219578060 (DE-600)2024939-1 nnns volume:1 year:2000 number:1 pages:85-100 extent:16 http://dx.doi.org/10.1108/14691930010324188 GBV_USEFLAG_U ZDB-1-EFD GBV_NL_ARTICLE AR 1 2000 1 85-100 16 |
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10.1108/14691930010324188 doi (DE-627)NLEJ219583854 DE-627 ger DE-627 rakwb eng XA-GB Intellectual capital and business performance in Malaysian industries 2000 16 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier The purpose of this empirical study is to investigate the three elements of intellectual capital, i.e. human capital, structural capital, and customer capital, and their inter-relationships within two industry sectors in Malaysia. The study was conducted using a psychometrically validated questionnaire which was originally administered in Canada. The main conclusions from this particular study are that: human capital is important regardless of industry type; human capital has a greater influence on how a business should be structured in non-service industries compared to service industries; customer capital has a significant influence over structural capital irrespective of industry; and finally, the development of structural capital has a positive relationship with business performance regardless of industry. The final specified models in this study show a robust explanation of business performance variance within the Malaysian context which bodes well for future research in alternative contexts. Emerald Fulltext Archive Database 1994-2005 Customer capital Human capital Intellectual capital Partial least squares Structural capital Bontis, Nick oth Keow, William Chua Chong oth Richardson, Stanley oth In Journal of intellectual capital Bingley : Emerald, 2000 1(2000), 1, Seite 85-100 Online-Ressource (DE-627)NLEJ219578060 (DE-600)2024939-1 nnns volume:1 year:2000 number:1 pages:85-100 extent:16 http://dx.doi.org/10.1108/14691930010324188 GBV_USEFLAG_U ZDB-1-EFD GBV_NL_ARTICLE AR 1 2000 1 85-100 16 |
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The purpose of this empirical study is to investigate the three elements of intellectual capital, i.e. human capital, structural capital, and customer capital, and their inter-relationships within two industry sectors in Malaysia. The study was conducted using a psychometrically validated questionnaire which was originally administered in Canada. The main conclusions from this particular study are that: human capital is important regardless of industry type; human capital has a greater influence on how a business should be structured in non-service industries compared to service industries; customer capital has a significant influence over structural capital irrespective of industry; and finally, the development of structural capital has a positive relationship with business performance regardless of industry. The final specified models in this study show a robust explanation of business performance variance within the Malaysian context which bodes well for future research in alternative contexts. |
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The purpose of this empirical study is to investigate the three elements of intellectual capital, i.e. human capital, structural capital, and customer capital, and their inter-relationships within two industry sectors in Malaysia. The study was conducted using a psychometrically validated questionnaire which was originally administered in Canada. The main conclusions from this particular study are that: human capital is important regardless of industry type; human capital has a greater influence on how a business should be structured in non-service industries compared to service industries; customer capital has a significant influence over structural capital irrespective of industry; and finally, the development of structural capital has a positive relationship with business performance regardless of industry. The final specified models in this study show a robust explanation of business performance variance within the Malaysian context which bodes well for future research in alternative contexts. |
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The purpose of this empirical study is to investigate the three elements of intellectual capital, i.e. human capital, structural capital, and customer capital, and their inter-relationships within two industry sectors in Malaysia. The study was conducted using a psychometrically validated questionnaire which was originally administered in Canada. The main conclusions from this particular study are that: human capital is important regardless of industry type; human capital has a greater influence on how a business should be structured in non-service industries compared to service industries; customer capital has a significant influence over structural capital irrespective of industry; and finally, the development of structural capital has a positive relationship with business performance regardless of industry. The final specified models in this study show a robust explanation of business performance variance within the Malaysian context which bodes well for future research in alternative contexts. |
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<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01000caa a22002652 4500</leader><controlfield tag="001">NLEJ219583854</controlfield><controlfield tag="003">DE-627</controlfield><controlfield tag="005">20210707090125.0</controlfield><controlfield tag="007">cr uuu---uuuuu</controlfield><controlfield tag="008">090811s2000 xxk|||||o 00| ||eng c</controlfield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.1108/14691930010324188</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-627)NLEJ219583854</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-627</subfield><subfield code="b">ger</subfield><subfield code="c">DE-627</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1=" " ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="c">XA-GB</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Intellectual capital and business performance in Malaysian industries</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="c">2000</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">16</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">nicht spezifiziert</subfield><subfield code="b">zzz</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">nicht spezifiziert</subfield><subfield code="b">z</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">nicht spezifiziert</subfield><subfield code="b">zu</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">The purpose of this empirical study is to investigate the three elements of intellectual capital, i.e. human capital, structural capital, and customer capital, and their inter-relationships within two industry sectors in Malaysia. The study was conducted using a psychometrically validated questionnaire which was originally administered in Canada. The main conclusions from this particular study are that: human capital is important regardless of industry type; human capital has a greater influence on how a business should be structured in non-service industries compared to service industries; customer capital has a significant influence over structural capital irrespective of industry; and finally, the development of structural capital has a positive relationship with business performance regardless of industry. The final specified models in this study show a robust explanation of business performance variance within the Malaysian context which bodes well for future research in alternative contexts.</subfield></datafield><datafield tag="533" ind1=" " ind2=" "><subfield code="f">Emerald Fulltext Archive Database 1994-2005</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer capital</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Human capital</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Intellectual capital</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Partial least squares</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Structural capital</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Bontis, Nick</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Keow, William Chua Chong</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Richardson, Stanley</subfield><subfield code="4">oth</subfield></datafield><datafield tag="773" ind1="0" ind2="8"><subfield code="i">In</subfield><subfield code="t">Journal of intellectual capital</subfield><subfield code="d">Bingley : Emerald, 2000</subfield><subfield code="g">1(2000), 1, Seite 85-100</subfield><subfield code="h">Online-Ressource</subfield><subfield code="w">(DE-627)NLEJ219578060</subfield><subfield code="w">(DE-600)2024939-1</subfield><subfield code="7">nnns</subfield></datafield><datafield tag="773" ind1="1" ind2="8"><subfield code="g">volume:1</subfield><subfield code="g">year:2000</subfield><subfield code="g">number:1</subfield><subfield code="g">pages:85-100</subfield><subfield code="g">extent:16</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">http://dx.doi.org/10.1108/14691930010324188</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_USEFLAG_U</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-1-EFD</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">GBV_NL_ARTICLE</subfield></datafield><datafield tag="951" ind1=" " ind2=" "><subfield code="a">AR</subfield></datafield><datafield tag="952" ind1=" " ind2=" "><subfield code="d">1</subfield><subfield code="j">2000</subfield><subfield code="e">1</subfield><subfield code="h">85-100</subfield><subfield code="g">16</subfield></datafield></record></collection>
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