Quality management in global firms
The purpose of the study reported is to explore the approaches that multinational companies take in order to handle international differences in their management of quality. Qualitative methods for data collection have been used. The empirical data consist of in-depth and/or focus group interviews a...
Ausführliche Beschreibung
Gespeichert in:
| Autor*in: |
Lagrosen, Stefan [verfasserIn] |
|---|
| Format: |
E-Artikel |
|---|---|
| Sprache: |
Englisch |
| Erschienen: |
2004 |
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| Schlagwörter: |
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| Umfang: |
7 |
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| Reproduktion: |
Emerald Fulltext Archive Database 1994-2005 |
|---|---|
| Übergeordnetes Werk: |
In: The TQM magazine - Bradford : Emerald, 1989, 16(2004), 6, Seite 396-402 |
| Übergeordnetes Werk: |
volume:16 ; year:2004 ; number:6 ; pages:396-402 ; extent:7 |
| Links: |
|---|
| DOI / URN: |
10.1108/09544780410563310 |
|---|
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NLEJ219724415 |
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| 520 | |a The purpose of the study reported is to explore the approaches that multinational companies take in order to handle international differences in their management of quality. Qualitative methods for data collection have been used. The empirical data consist of in-depth and/or focus group interviews at five multinational companies. The study shows that, although the magnitude of the problems raised by international differences is limited, some important implications exist. The differences that have most impact are those of culture, and especially the cultural dimension of power distance. The issue of centralisation versus decentralisation is discussed. The importance of the commitment of top management and having a common value base throughout the company is highlighted. A framework for handling international differences in a multinational company is proposed. | ||
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10.1108/09544780410563310 doi (DE-627)NLEJ219724415 DE-627 ger DE-627 rakwb eng XA-GB Lagrosen, Stefan verfasserin aut Quality management in global firms 2004 7 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier The purpose of the study reported is to explore the approaches that multinational companies take in order to handle international differences in their management of quality. Qualitative methods for data collection have been used. The empirical data consist of in-depth and/or focus group interviews at five multinational companies. The study shows that, although the magnitude of the problems raised by international differences is limited, some important implications exist. The differences that have most impact are those of culture, and especially the cultural dimension of power distance. The issue of centralisation versus decentralisation is discussed. The importance of the commitment of top management and having a common value base throughout the company is highlighted. A framework for handling international differences in a multinational company is proposed. Emerald Fulltext Archive Database 1994-2005 Culture (sociology) Multinational companies Quality management Total quality management In The TQM magazine Bradford : Emerald, 1989 16(2004), 6, Seite 396-402 Online-Ressource (DE-627)NLEJ21957877X (DE-600)2024492-7 nnns volume:16 year:2004 number:6 pages:396-402 extent:7 http://dx.doi.org/10.1108/09544780410563310 GBV_USEFLAG_U ZDB-1-EFD GBV_NL_ARTICLE AR 16 2004 6 396-402 7 |
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10.1108/09544780410563310 doi (DE-627)NLEJ219724415 DE-627 ger DE-627 rakwb eng XA-GB Lagrosen, Stefan verfasserin aut Quality management in global firms 2004 7 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier The purpose of the study reported is to explore the approaches that multinational companies take in order to handle international differences in their management of quality. Qualitative methods for data collection have been used. The empirical data consist of in-depth and/or focus group interviews at five multinational companies. The study shows that, although the magnitude of the problems raised by international differences is limited, some important implications exist. The differences that have most impact are those of culture, and especially the cultural dimension of power distance. The issue of centralisation versus decentralisation is discussed. The importance of the commitment of top management and having a common value base throughout the company is highlighted. A framework for handling international differences in a multinational company is proposed. Emerald Fulltext Archive Database 1994-2005 Culture (sociology) Multinational companies Quality management Total quality management In The TQM magazine Bradford : Emerald, 1989 16(2004), 6, Seite 396-402 Online-Ressource (DE-627)NLEJ21957877X (DE-600)2024492-7 nnns volume:16 year:2004 number:6 pages:396-402 extent:7 http://dx.doi.org/10.1108/09544780410563310 GBV_USEFLAG_U ZDB-1-EFD GBV_NL_ARTICLE AR 16 2004 6 396-402 7 |
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10.1108/09544780410563310 doi (DE-627)NLEJ219724415 DE-627 ger DE-627 rakwb eng XA-GB Lagrosen, Stefan verfasserin aut Quality management in global firms 2004 7 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier The purpose of the study reported is to explore the approaches that multinational companies take in order to handle international differences in their management of quality. Qualitative methods for data collection have been used. The empirical data consist of in-depth and/or focus group interviews at five multinational companies. The study shows that, although the magnitude of the problems raised by international differences is limited, some important implications exist. The differences that have most impact are those of culture, and especially the cultural dimension of power distance. The issue of centralisation versus decentralisation is discussed. The importance of the commitment of top management and having a common value base throughout the company is highlighted. A framework for handling international differences in a multinational company is proposed. Emerald Fulltext Archive Database 1994-2005 Culture (sociology) Multinational companies Quality management Total quality management In The TQM magazine Bradford : Emerald, 1989 16(2004), 6, Seite 396-402 Online-Ressource (DE-627)NLEJ21957877X (DE-600)2024492-7 nnns volume:16 year:2004 number:6 pages:396-402 extent:7 http://dx.doi.org/10.1108/09544780410563310 GBV_USEFLAG_U ZDB-1-EFD GBV_NL_ARTICLE AR 16 2004 6 396-402 7 |
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10.1108/09544780410563310 doi (DE-627)NLEJ219724415 DE-627 ger DE-627 rakwb eng XA-GB Lagrosen, Stefan verfasserin aut Quality management in global firms 2004 7 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier The purpose of the study reported is to explore the approaches that multinational companies take in order to handle international differences in their management of quality. Qualitative methods for data collection have been used. The empirical data consist of in-depth and/or focus group interviews at five multinational companies. The study shows that, although the magnitude of the problems raised by international differences is limited, some important implications exist. The differences that have most impact are those of culture, and especially the cultural dimension of power distance. The issue of centralisation versus decentralisation is discussed. The importance of the commitment of top management and having a common value base throughout the company is highlighted. A framework for handling international differences in a multinational company is proposed. Emerald Fulltext Archive Database 1994-2005 Culture (sociology) Multinational companies Quality management Total quality management In The TQM magazine Bradford : Emerald, 1989 16(2004), 6, Seite 396-402 Online-Ressource (DE-627)NLEJ21957877X (DE-600)2024492-7 nnns volume:16 year:2004 number:6 pages:396-402 extent:7 http://dx.doi.org/10.1108/09544780410563310 GBV_USEFLAG_U ZDB-1-EFD GBV_NL_ARTICLE AR 16 2004 6 396-402 7 |
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10.1108/09544780410563310 doi (DE-627)NLEJ219724415 DE-627 ger DE-627 rakwb eng XA-GB Lagrosen, Stefan verfasserin aut Quality management in global firms 2004 7 nicht spezifiziert zzz rdacontent nicht spezifiziert z rdamedia nicht spezifiziert zu rdacarrier The purpose of the study reported is to explore the approaches that multinational companies take in order to handle international differences in their management of quality. Qualitative methods for data collection have been used. The empirical data consist of in-depth and/or focus group interviews at five multinational companies. The study shows that, although the magnitude of the problems raised by international differences is limited, some important implications exist. The differences that have most impact are those of culture, and especially the cultural dimension of power distance. The issue of centralisation versus decentralisation is discussed. The importance of the commitment of top management and having a common value base throughout the company is highlighted. A framework for handling international differences in a multinational company is proposed. Emerald Fulltext Archive Database 1994-2005 Culture (sociology) Multinational companies Quality management Total quality management In The TQM magazine Bradford : Emerald, 1989 16(2004), 6, Seite 396-402 Online-Ressource (DE-627)NLEJ21957877X (DE-600)2024492-7 nnns volume:16 year:2004 number:6 pages:396-402 extent:7 http://dx.doi.org/10.1108/09544780410563310 GBV_USEFLAG_U ZDB-1-EFD GBV_NL_ARTICLE AR 16 2004 6 396-402 7 |
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The purpose of the study reported is to explore the approaches that multinational companies take in order to handle international differences in their management of quality. Qualitative methods for data collection have been used. The empirical data consist of in-depth and/or focus group interviews at five multinational companies. The study shows that, although the magnitude of the problems raised by international differences is limited, some important implications exist. The differences that have most impact are those of culture, and especially the cultural dimension of power distance. The issue of centralisation versus decentralisation is discussed. The importance of the commitment of top management and having a common value base throughout the company is highlighted. A framework for handling international differences in a multinational company is proposed. |
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The purpose of the study reported is to explore the approaches that multinational companies take in order to handle international differences in their management of quality. Qualitative methods for data collection have been used. The empirical data consist of in-depth and/or focus group interviews at five multinational companies. The study shows that, although the magnitude of the problems raised by international differences is limited, some important implications exist. The differences that have most impact are those of culture, and especially the cultural dimension of power distance. The issue of centralisation versus decentralisation is discussed. The importance of the commitment of top management and having a common value base throughout the company is highlighted. A framework for handling international differences in a multinational company is proposed. |
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The purpose of the study reported is to explore the approaches that multinational companies take in order to handle international differences in their management of quality. Qualitative methods for data collection have been used. The empirical data consist of in-depth and/or focus group interviews at five multinational companies. The study shows that, although the magnitude of the problems raised by international differences is limited, some important implications exist. The differences that have most impact are those of culture, and especially the cultural dimension of power distance. The issue of centralisation versus decentralisation is discussed. The importance of the commitment of top management and having a common value base throughout the company is highlighted. A framework for handling international differences in a multinational company is proposed. |
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