Towards Evaluating the Quality of Experience of Remote Patient Monitoring Services : A Study Considering Usability Aspects
The applicability of advanced mobile technologies in the m-Health domain has led to a number of studies and (limited) commercial products supporting delivery of health services to remote users. A key issue regarding successful delivery and acceptance of such services is meeting their Quality of Serv...
Ausführliche Beschreibung
Gespeichert in:
| Autor*in: |
Skorin-Kapov, Lea [verfasserIn] Dobrijevic, Ognjen [verfasserIn] Piplica, Domagoj [verfasserIn] |
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Englisch |
| Erschienen: |
2014 |
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| Übergeordnetes Werk: |
Enthalten in: International journal of mobile human computer interaction - Hershey, Pa : IGI Publ, 2009, 6(2014), 4, Seite 59-89 |
|---|---|
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volume:6 ; year:2014 ; number:4 ; pages:59-89 |
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10.4018/ijmhci.2014100104 |
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10.4018/ijmhci.2014100104 doi (DE-627)NLEJ251821137 (VZGNL)10.4018/ijmhci.2014100104 DE-627 ger DE-627 rakwb eng Skorin-Kapov, Lea verfasserin aut Towards Evaluating the Quality of Experience of Remote Patient Monitoring Services A Study Considering Usability Aspects 2014 1 Online-Ressource Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier The applicability of advanced mobile technologies in the m-Health domain has led to a number of studies and (limited) commercial products supporting delivery of health services to remote users. A key issue regarding successful delivery and acceptance of such services is meeting their Quality of Service (QoS) and Quality of Experience (QoE) requirements, focusing on technical aspects and end user perceived quality, respectively. In this paper, the authors address the topic of evaluating QoE for non-emergency remote patient monitoring services. They identify relevant QoE influence factors and metrics, and present the results of a QoE evaluation study, whereby they focus on usability aspects. The study involves 26 users testing a prototype version of the Ericsson Mobile Health service, which is based on a smartphone application and measurement of vital signs via medical sensors. The results show a strong correlation between QoE and: perceived effectiveness of the mobile interface (regarding both adequacy of smartphone screen size and smartphone application navigational support), perceived ease of conducting a blood pressure measurement task, and user motivation for service usage M-Health Mobile Device Usability Mobile Human/Computer Interaction Quality of Experience (QoE) Evaluation Remote Patient Monitoring Dobrijevic, Ognjen verfasserin aut Piplica, Domagoj verfasserin aut Enthalten in International journal of mobile human computer interaction Hershey, Pa : IGI Publ, 2009 6(2014), 4, Seite 59-89 Online-Ressource (DE-627)NLEJ244419329 (DE-600)2556372-5 1942-3918 nnns volume:6 year:2014 number:4 pages:59-89 http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/ijmhci.2014100104 X:IGIG Verlag Deutschlandweit zugänglich http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/ijmhci.2014100104&buylink=true Abstract ZDB-1-GIS GBV_NL_ARTICLE AR 6 2014 4 59-89 |
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10.4018/ijmhci.2014100104 doi (DE-627)NLEJ251821137 (VZGNL)10.4018/ijmhci.2014100104 DE-627 ger DE-627 rakwb eng Skorin-Kapov, Lea verfasserin aut Towards Evaluating the Quality of Experience of Remote Patient Monitoring Services A Study Considering Usability Aspects 2014 1 Online-Ressource Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier The applicability of advanced mobile technologies in the m-Health domain has led to a number of studies and (limited) commercial products supporting delivery of health services to remote users. A key issue regarding successful delivery and acceptance of such services is meeting their Quality of Service (QoS) and Quality of Experience (QoE) requirements, focusing on technical aspects and end user perceived quality, respectively. In this paper, the authors address the topic of evaluating QoE for non-emergency remote patient monitoring services. They identify relevant QoE influence factors and metrics, and present the results of a QoE evaluation study, whereby they focus on usability aspects. The study involves 26 users testing a prototype version of the Ericsson Mobile Health service, which is based on a smartphone application and measurement of vital signs via medical sensors. The results show a strong correlation between QoE and: perceived effectiveness of the mobile interface (regarding both adequacy of smartphone screen size and smartphone application navigational support), perceived ease of conducting a blood pressure measurement task, and user motivation for service usage M-Health Mobile Device Usability Mobile Human/Computer Interaction Quality of Experience (QoE) Evaluation Remote Patient Monitoring Dobrijevic, Ognjen verfasserin aut Piplica, Domagoj verfasserin aut Enthalten in International journal of mobile human computer interaction Hershey, Pa : IGI Publ, 2009 6(2014), 4, Seite 59-89 Online-Ressource (DE-627)NLEJ244419329 (DE-600)2556372-5 1942-3918 nnns volume:6 year:2014 number:4 pages:59-89 http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/ijmhci.2014100104 X:IGIG Verlag Deutschlandweit zugänglich http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/ijmhci.2014100104&buylink=true Abstract ZDB-1-GIS GBV_NL_ARTICLE AR 6 2014 4 59-89 |
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10.4018/ijmhci.2014100104 doi (DE-627)NLEJ251821137 (VZGNL)10.4018/ijmhci.2014100104 DE-627 ger DE-627 rakwb eng Skorin-Kapov, Lea verfasserin aut Towards Evaluating the Quality of Experience of Remote Patient Monitoring Services A Study Considering Usability Aspects 2014 1 Online-Ressource Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier The applicability of advanced mobile technologies in the m-Health domain has led to a number of studies and (limited) commercial products supporting delivery of health services to remote users. A key issue regarding successful delivery and acceptance of such services is meeting their Quality of Service (QoS) and Quality of Experience (QoE) requirements, focusing on technical aspects and end user perceived quality, respectively. In this paper, the authors address the topic of evaluating QoE for non-emergency remote patient monitoring services. They identify relevant QoE influence factors and metrics, and present the results of a QoE evaluation study, whereby they focus on usability aspects. The study involves 26 users testing a prototype version of the Ericsson Mobile Health service, which is based on a smartphone application and measurement of vital signs via medical sensors. The results show a strong correlation between QoE and: perceived effectiveness of the mobile interface (regarding both adequacy of smartphone screen size and smartphone application navigational support), perceived ease of conducting a blood pressure measurement task, and user motivation for service usage M-Health Mobile Device Usability Mobile Human/Computer Interaction Quality of Experience (QoE) Evaluation Remote Patient Monitoring Dobrijevic, Ognjen verfasserin aut Piplica, Domagoj verfasserin aut Enthalten in International journal of mobile human computer interaction Hershey, Pa : IGI Publ, 2009 6(2014), 4, Seite 59-89 Online-Ressource (DE-627)NLEJ244419329 (DE-600)2556372-5 1942-3918 nnns volume:6 year:2014 number:4 pages:59-89 http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/ijmhci.2014100104 X:IGIG Verlag Deutschlandweit zugänglich http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/ijmhci.2014100104&buylink=true Abstract ZDB-1-GIS GBV_NL_ARTICLE AR 6 2014 4 59-89 |
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The applicability of advanced mobile technologies in the m-Health domain has led to a number of studies and (limited) commercial products supporting delivery of health services to remote users. A key issue regarding successful delivery and acceptance of such services is meeting their Quality of Service (QoS) and Quality of Experience (QoE) requirements, focusing on technical aspects and end user perceived quality, respectively. In this paper, the authors address the topic of evaluating QoE for non-emergency remote patient monitoring services. They identify relevant QoE influence factors and metrics, and present the results of a QoE evaluation study, whereby they focus on usability aspects. The study involves 26 users testing a prototype version of the Ericsson Mobile Health service, which is based on a smartphone application and measurement of vital signs via medical sensors. The results show a strong correlation between QoE and: perceived effectiveness of the mobile interface (regarding both adequacy of smartphone screen size and smartphone application navigational support), perceived ease of conducting a blood pressure measurement task, and user motivation for service usage |
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The applicability of advanced mobile technologies in the m-Health domain has led to a number of studies and (limited) commercial products supporting delivery of health services to remote users. A key issue regarding successful delivery and acceptance of such services is meeting their Quality of Service (QoS) and Quality of Experience (QoE) requirements, focusing on technical aspects and end user perceived quality, respectively. In this paper, the authors address the topic of evaluating QoE for non-emergency remote patient monitoring services. They identify relevant QoE influence factors and metrics, and present the results of a QoE evaluation study, whereby they focus on usability aspects. The study involves 26 users testing a prototype version of the Ericsson Mobile Health service, which is based on a smartphone application and measurement of vital signs via medical sensors. The results show a strong correlation between QoE and: perceived effectiveness of the mobile interface (regarding both adequacy of smartphone screen size and smartphone application navigational support), perceived ease of conducting a blood pressure measurement task, and user motivation for service usage |
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The applicability of advanced mobile technologies in the m-Health domain has led to a number of studies and (limited) commercial products supporting delivery of health services to remote users. A key issue regarding successful delivery and acceptance of such services is meeting their Quality of Service (QoS) and Quality of Experience (QoE) requirements, focusing on technical aspects and end user perceived quality, respectively. In this paper, the authors address the topic of evaluating QoE for non-emergency remote patient monitoring services. They identify relevant QoE influence factors and metrics, and present the results of a QoE evaluation study, whereby they focus on usability aspects. The study involves 26 users testing a prototype version of the Ericsson Mobile Health service, which is based on a smartphone application and measurement of vital signs via medical sensors. The results show a strong correlation between QoE and: perceived effectiveness of the mobile interface (regarding both adequacy of smartphone screen size and smartphone application navigational support), perceived ease of conducting a blood pressure measurement task, and user motivation for service usage |
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Dobrijevic, Ognjen Piplica, Domagoj |
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Dobrijevic, Ognjen Piplica, Domagoj |
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NLEJ244419329 |
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| doi_str |
10.4018/ijmhci.2014100104 |
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2024-07-06T11:41:55.495Z |
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7.3994513 |