Designing sociotechnical systems with cognitive work analysis: putting theory back into practice
Cognitive work analysis (CWA) is a framework of methods for analysing complex sociotechnical systems. However, the translation from the outputs of CWA to design is not straightforward. Sociotechnical systems theory provides values and principles for the design of sociotechnical systems which may off...
Ausführliche Beschreibung
Autor*in: |
Read, Gemma J.M [verfasserIn] |
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Format: |
Artikel |
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Sprache: |
Englisch |
Erschienen: |
2015 |
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Rechteinformationen: |
Nutzungsrecht: © 2014 Taylor & Francis 2014 |
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Schlagwörter: |
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Übergeordnetes Werk: |
Enthalten in: Ergonomics - London : Taylor & Francis, 1957, 58(2015), 5, Seite 822-851 |
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Übergeordnetes Werk: |
volume:58 ; year:2015 ; number:5 ; pages:822-851 |
Links: |
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DOI / URN: |
10.1080/00140139.2014.980335 |
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OLC1964152429 |
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520 | |a Cognitive work analysis (CWA) is a framework of methods for analysing complex sociotechnical systems. However, the translation from the outputs of CWA to design is not straightforward. Sociotechnical systems theory provides values and principles for the design of sociotechnical systems which may offer a theoretically consistent basis for a design approach for use with CWA. This article explores the extent to which CWA and sociotechnical systems theory offer complementary perspectives and presents an abstraction hierarchy (AH), based on a review of literature, that describes an 'optimal' CWA and sociotechnical systems theory design system. The optimal AH is used to assess the extent to which current CWA-based design practices, uncovered through a survey of CWA practitioners, aligns with sociotechnical systems theory. Recommendations for a design approach that would support the integration of CWA and sociotechnical systems theory design values and principles are also derived. Practitioner Summary: Cognitive work analysis (CWA) is commonly used by ergonomics practitioners for evaluating complex systems and informing the development of design improvements. Despite this, translation from analysis to design is not straightforward. Building upon synergies between CWA and sociotechnical systems design principles, recommendations for a design toolkit are specified. | ||
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10.1080/00140139.2014.980335 doi PQ20160617 (DE-627)OLC1964152429 (DE-599)GBVOLC1964152429 (PRQ)c2925-b72ca12421b7f4394da0d1767ff5f1e4ae9b70c4644eed4441d4ddd2c2ef9bd60 (KEY)0026984020150000058000500822designingsociotechnicalsystemswithcognitiveworkana DE-627 ger DE-627 rakwb eng 650 DNB 44.12 bkl 85.52 bkl Read, Gemma J.M verfasserin aut Designing sociotechnical systems with cognitive work analysis: putting theory back into practice 2015 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier Cognitive work analysis (CWA) is a framework of methods for analysing complex sociotechnical systems. However, the translation from the outputs of CWA to design is not straightforward. Sociotechnical systems theory provides values and principles for the design of sociotechnical systems which may offer a theoretically consistent basis for a design approach for use with CWA. This article explores the extent to which CWA and sociotechnical systems theory offer complementary perspectives and presents an abstraction hierarchy (AH), based on a review of literature, that describes an 'optimal' CWA and sociotechnical systems theory design system. The optimal AH is used to assess the extent to which current CWA-based design practices, uncovered through a survey of CWA practitioners, aligns with sociotechnical systems theory. Recommendations for a design approach that would support the integration of CWA and sociotechnical systems theory design values and principles are also derived. Practitioner Summary: Cognitive work analysis (CWA) is commonly used by ergonomics practitioners for evaluating complex systems and informing the development of design improvements. Despite this, translation from analysis to design is not straightforward. Building upon synergies between CWA and sociotechnical systems design principles, recommendations for a design toolkit are specified. Nutzungsrecht: © 2014 Taylor & Francis 2014 complex systems system design cognitive work analysis sociotechnical systems theory Systems design System theory Cognition & reasoning Design engineering Design optimization Human factors research Salmon, Paul M oth Lenné, Michael G oth Stanton, Neville A oth Enthalten in Ergonomics London : Taylor & Francis, 1957 58(2015), 5, Seite 822-851 (DE-627)129070637 (DE-600)1920-3 (DE-576)014402556 0014-0139 nnns volume:58 year:2015 number:5 pages:822-851 http://dx.doi.org/10.1080/00140139.2014.980335 Volltext http://www.tandfonline.com/doi/abs/10.1080/00140139.2014.980335 http://www.ncbi.nlm.nih.gov/pubmed/25407778 http://search.proquest.com/docview/1683374977 GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-WIW SSG-OLC-SPO SSG-OPC-FOR GBV_ILN_70 GBV_ILN_4012 GBV_ILN_4314 GBV_ILN_4598 GBV_ILN_4700 44.12 AVZ 85.52 AVZ AR 58 2015 5 822-851 |
spelling |
10.1080/00140139.2014.980335 doi PQ20160617 (DE-627)OLC1964152429 (DE-599)GBVOLC1964152429 (PRQ)c2925-b72ca12421b7f4394da0d1767ff5f1e4ae9b70c4644eed4441d4ddd2c2ef9bd60 (KEY)0026984020150000058000500822designingsociotechnicalsystemswithcognitiveworkana DE-627 ger DE-627 rakwb eng 650 DNB 44.12 bkl 85.52 bkl Read, Gemma J.M verfasserin aut Designing sociotechnical systems with cognitive work analysis: putting theory back into practice 2015 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier Cognitive work analysis (CWA) is a framework of methods for analysing complex sociotechnical systems. However, the translation from the outputs of CWA to design is not straightforward. Sociotechnical systems theory provides values and principles for the design of sociotechnical systems which may offer a theoretically consistent basis for a design approach for use with CWA. This article explores the extent to which CWA and sociotechnical systems theory offer complementary perspectives and presents an abstraction hierarchy (AH), based on a review of literature, that describes an 'optimal' CWA and sociotechnical systems theory design system. The optimal AH is used to assess the extent to which current CWA-based design practices, uncovered through a survey of CWA practitioners, aligns with sociotechnical systems theory. Recommendations for a design approach that would support the integration of CWA and sociotechnical systems theory design values and principles are also derived. Practitioner Summary: Cognitive work analysis (CWA) is commonly used by ergonomics practitioners for evaluating complex systems and informing the development of design improvements. Despite this, translation from analysis to design is not straightforward. Building upon synergies between CWA and sociotechnical systems design principles, recommendations for a design toolkit are specified. Nutzungsrecht: © 2014 Taylor & Francis 2014 complex systems system design cognitive work analysis sociotechnical systems theory Systems design System theory Cognition & reasoning Design engineering Design optimization Human factors research Salmon, Paul M oth Lenné, Michael G oth Stanton, Neville A oth Enthalten in Ergonomics London : Taylor & Francis, 1957 58(2015), 5, Seite 822-851 (DE-627)129070637 (DE-600)1920-3 (DE-576)014402556 0014-0139 nnns volume:58 year:2015 number:5 pages:822-851 http://dx.doi.org/10.1080/00140139.2014.980335 Volltext http://www.tandfonline.com/doi/abs/10.1080/00140139.2014.980335 http://www.ncbi.nlm.nih.gov/pubmed/25407778 http://search.proquest.com/docview/1683374977 GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-WIW SSG-OLC-SPO SSG-OPC-FOR GBV_ILN_70 GBV_ILN_4012 GBV_ILN_4314 GBV_ILN_4598 GBV_ILN_4700 44.12 AVZ 85.52 AVZ AR 58 2015 5 822-851 |
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10.1080/00140139.2014.980335 doi PQ20160617 (DE-627)OLC1964152429 (DE-599)GBVOLC1964152429 (PRQ)c2925-b72ca12421b7f4394da0d1767ff5f1e4ae9b70c4644eed4441d4ddd2c2ef9bd60 (KEY)0026984020150000058000500822designingsociotechnicalsystemswithcognitiveworkana DE-627 ger DE-627 rakwb eng 650 DNB 44.12 bkl 85.52 bkl Read, Gemma J.M verfasserin aut Designing sociotechnical systems with cognitive work analysis: putting theory back into practice 2015 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier Cognitive work analysis (CWA) is a framework of methods for analysing complex sociotechnical systems. However, the translation from the outputs of CWA to design is not straightforward. Sociotechnical systems theory provides values and principles for the design of sociotechnical systems which may offer a theoretically consistent basis for a design approach for use with CWA. This article explores the extent to which CWA and sociotechnical systems theory offer complementary perspectives and presents an abstraction hierarchy (AH), based on a review of literature, that describes an 'optimal' CWA and sociotechnical systems theory design system. The optimal AH is used to assess the extent to which current CWA-based design practices, uncovered through a survey of CWA practitioners, aligns with sociotechnical systems theory. Recommendations for a design approach that would support the integration of CWA and sociotechnical systems theory design values and principles are also derived. Practitioner Summary: Cognitive work analysis (CWA) is commonly used by ergonomics practitioners for evaluating complex systems and informing the development of design improvements. Despite this, translation from analysis to design is not straightforward. Building upon synergies between CWA and sociotechnical systems design principles, recommendations for a design toolkit are specified. Nutzungsrecht: © 2014 Taylor & Francis 2014 complex systems system design cognitive work analysis sociotechnical systems theory Systems design System theory Cognition & reasoning Design engineering Design optimization Human factors research Salmon, Paul M oth Lenné, Michael G oth Stanton, Neville A oth Enthalten in Ergonomics London : Taylor & Francis, 1957 58(2015), 5, Seite 822-851 (DE-627)129070637 (DE-600)1920-3 (DE-576)014402556 0014-0139 nnns volume:58 year:2015 number:5 pages:822-851 http://dx.doi.org/10.1080/00140139.2014.980335 Volltext http://www.tandfonline.com/doi/abs/10.1080/00140139.2014.980335 http://www.ncbi.nlm.nih.gov/pubmed/25407778 http://search.proquest.com/docview/1683374977 GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-WIW SSG-OLC-SPO SSG-OPC-FOR GBV_ILN_70 GBV_ILN_4012 GBV_ILN_4314 GBV_ILN_4598 GBV_ILN_4700 44.12 AVZ 85.52 AVZ AR 58 2015 5 822-851 |
allfieldsGer |
10.1080/00140139.2014.980335 doi PQ20160617 (DE-627)OLC1964152429 (DE-599)GBVOLC1964152429 (PRQ)c2925-b72ca12421b7f4394da0d1767ff5f1e4ae9b70c4644eed4441d4ddd2c2ef9bd60 (KEY)0026984020150000058000500822designingsociotechnicalsystemswithcognitiveworkana DE-627 ger DE-627 rakwb eng 650 DNB 44.12 bkl 85.52 bkl Read, Gemma J.M verfasserin aut Designing sociotechnical systems with cognitive work analysis: putting theory back into practice 2015 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier Cognitive work analysis (CWA) is a framework of methods for analysing complex sociotechnical systems. However, the translation from the outputs of CWA to design is not straightforward. Sociotechnical systems theory provides values and principles for the design of sociotechnical systems which may offer a theoretically consistent basis for a design approach for use with CWA. This article explores the extent to which CWA and sociotechnical systems theory offer complementary perspectives and presents an abstraction hierarchy (AH), based on a review of literature, that describes an 'optimal' CWA and sociotechnical systems theory design system. The optimal AH is used to assess the extent to which current CWA-based design practices, uncovered through a survey of CWA practitioners, aligns with sociotechnical systems theory. Recommendations for a design approach that would support the integration of CWA and sociotechnical systems theory design values and principles are also derived. Practitioner Summary: Cognitive work analysis (CWA) is commonly used by ergonomics practitioners for evaluating complex systems and informing the development of design improvements. Despite this, translation from analysis to design is not straightforward. Building upon synergies between CWA and sociotechnical systems design principles, recommendations for a design toolkit are specified. Nutzungsrecht: © 2014 Taylor & Francis 2014 complex systems system design cognitive work analysis sociotechnical systems theory Systems design System theory Cognition & reasoning Design engineering Design optimization Human factors research Salmon, Paul M oth Lenné, Michael G oth Stanton, Neville A oth Enthalten in Ergonomics London : Taylor & Francis, 1957 58(2015), 5, Seite 822-851 (DE-627)129070637 (DE-600)1920-3 (DE-576)014402556 0014-0139 nnns volume:58 year:2015 number:5 pages:822-851 http://dx.doi.org/10.1080/00140139.2014.980335 Volltext http://www.tandfonline.com/doi/abs/10.1080/00140139.2014.980335 http://www.ncbi.nlm.nih.gov/pubmed/25407778 http://search.proquest.com/docview/1683374977 GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-WIW SSG-OLC-SPO SSG-OPC-FOR GBV_ILN_70 GBV_ILN_4012 GBV_ILN_4314 GBV_ILN_4598 GBV_ILN_4700 44.12 AVZ 85.52 AVZ AR 58 2015 5 822-851 |
allfieldsSound |
10.1080/00140139.2014.980335 doi PQ20160617 (DE-627)OLC1964152429 (DE-599)GBVOLC1964152429 (PRQ)c2925-b72ca12421b7f4394da0d1767ff5f1e4ae9b70c4644eed4441d4ddd2c2ef9bd60 (KEY)0026984020150000058000500822designingsociotechnicalsystemswithcognitiveworkana DE-627 ger DE-627 rakwb eng 650 DNB 44.12 bkl 85.52 bkl Read, Gemma J.M verfasserin aut Designing sociotechnical systems with cognitive work analysis: putting theory back into practice 2015 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier Cognitive work analysis (CWA) is a framework of methods for analysing complex sociotechnical systems. However, the translation from the outputs of CWA to design is not straightforward. Sociotechnical systems theory provides values and principles for the design of sociotechnical systems which may offer a theoretically consistent basis for a design approach for use with CWA. This article explores the extent to which CWA and sociotechnical systems theory offer complementary perspectives and presents an abstraction hierarchy (AH), based on a review of literature, that describes an 'optimal' CWA and sociotechnical systems theory design system. The optimal AH is used to assess the extent to which current CWA-based design practices, uncovered through a survey of CWA practitioners, aligns with sociotechnical systems theory. Recommendations for a design approach that would support the integration of CWA and sociotechnical systems theory design values and principles are also derived. Practitioner Summary: Cognitive work analysis (CWA) is commonly used by ergonomics practitioners for evaluating complex systems and informing the development of design improvements. Despite this, translation from analysis to design is not straightforward. Building upon synergies between CWA and sociotechnical systems design principles, recommendations for a design toolkit are specified. Nutzungsrecht: © 2014 Taylor & Francis 2014 complex systems system design cognitive work analysis sociotechnical systems theory Systems design System theory Cognition & reasoning Design engineering Design optimization Human factors research Salmon, Paul M oth Lenné, Michael G oth Stanton, Neville A oth Enthalten in Ergonomics London : Taylor & Francis, 1957 58(2015), 5, Seite 822-851 (DE-627)129070637 (DE-600)1920-3 (DE-576)014402556 0014-0139 nnns volume:58 year:2015 number:5 pages:822-851 http://dx.doi.org/10.1080/00140139.2014.980335 Volltext http://www.tandfonline.com/doi/abs/10.1080/00140139.2014.980335 http://www.ncbi.nlm.nih.gov/pubmed/25407778 http://search.proquest.com/docview/1683374977 GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-WIW SSG-OLC-SPO SSG-OPC-FOR GBV_ILN_70 GBV_ILN_4012 GBV_ILN_4314 GBV_ILN_4598 GBV_ILN_4700 44.12 AVZ 85.52 AVZ AR 58 2015 5 822-851 |
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However, the translation from the outputs of CWA to design is not straightforward. Sociotechnical systems theory provides values and principles for the design of sociotechnical systems which may offer a theoretically consistent basis for a design approach for use with CWA. This article explores the extent to which CWA and sociotechnical systems theory offer complementary perspectives and presents an abstraction hierarchy (AH), based on a review of literature, that describes an 'optimal' CWA and sociotechnical systems theory design system. The optimal AH is used to assess the extent to which current CWA-based design practices, uncovered through a survey of CWA practitioners, aligns with sociotechnical systems theory. Recommendations for a design approach that would support the integration of CWA and sociotechnical systems theory design values and principles are also derived. Practitioner Summary: Cognitive work analysis (CWA) is commonly used by ergonomics practitioners for evaluating complex systems and informing the development of design improvements. Despite this, translation from analysis to design is not straightforward. 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designing sociotechnical systems with cognitive work analysis: putting theory back into practice |
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Designing sociotechnical systems with cognitive work analysis: putting theory back into practice |
abstract |
Cognitive work analysis (CWA) is a framework of methods for analysing complex sociotechnical systems. However, the translation from the outputs of CWA to design is not straightforward. Sociotechnical systems theory provides values and principles for the design of sociotechnical systems which may offer a theoretically consistent basis for a design approach for use with CWA. This article explores the extent to which CWA and sociotechnical systems theory offer complementary perspectives and presents an abstraction hierarchy (AH), based on a review of literature, that describes an 'optimal' CWA and sociotechnical systems theory design system. The optimal AH is used to assess the extent to which current CWA-based design practices, uncovered through a survey of CWA practitioners, aligns with sociotechnical systems theory. Recommendations for a design approach that would support the integration of CWA and sociotechnical systems theory design values and principles are also derived. Practitioner Summary: Cognitive work analysis (CWA) is commonly used by ergonomics practitioners for evaluating complex systems and informing the development of design improvements. Despite this, translation from analysis to design is not straightforward. Building upon synergies between CWA and sociotechnical systems design principles, recommendations for a design toolkit are specified. |
abstractGer |
Cognitive work analysis (CWA) is a framework of methods for analysing complex sociotechnical systems. However, the translation from the outputs of CWA to design is not straightforward. Sociotechnical systems theory provides values and principles for the design of sociotechnical systems which may offer a theoretically consistent basis for a design approach for use with CWA. This article explores the extent to which CWA and sociotechnical systems theory offer complementary perspectives and presents an abstraction hierarchy (AH), based on a review of literature, that describes an 'optimal' CWA and sociotechnical systems theory design system. The optimal AH is used to assess the extent to which current CWA-based design practices, uncovered through a survey of CWA practitioners, aligns with sociotechnical systems theory. Recommendations for a design approach that would support the integration of CWA and sociotechnical systems theory design values and principles are also derived. Practitioner Summary: Cognitive work analysis (CWA) is commonly used by ergonomics practitioners for evaluating complex systems and informing the development of design improvements. Despite this, translation from analysis to design is not straightforward. Building upon synergies between CWA and sociotechnical systems design principles, recommendations for a design toolkit are specified. |
abstract_unstemmed |
Cognitive work analysis (CWA) is a framework of methods for analysing complex sociotechnical systems. However, the translation from the outputs of CWA to design is not straightforward. Sociotechnical systems theory provides values and principles for the design of sociotechnical systems which may offer a theoretically consistent basis for a design approach for use with CWA. This article explores the extent to which CWA and sociotechnical systems theory offer complementary perspectives and presents an abstraction hierarchy (AH), based on a review of literature, that describes an 'optimal' CWA and sociotechnical systems theory design system. The optimal AH is used to assess the extent to which current CWA-based design practices, uncovered through a survey of CWA practitioners, aligns with sociotechnical systems theory. Recommendations for a design approach that would support the integration of CWA and sociotechnical systems theory design values and principles are also derived. Practitioner Summary: Cognitive work analysis (CWA) is commonly used by ergonomics practitioners for evaluating complex systems and informing the development of design improvements. Despite this, translation from analysis to design is not straightforward. Building upon synergies between CWA and sociotechnical systems design principles, recommendations for a design toolkit are specified. |
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Designing sociotechnical systems with cognitive work analysis: putting theory back into practice |
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