Non-Intrusive Online Quality of Experience Assessment for Voice Communications
Abstract Recently user quality of experience (QoE) is employed in evaluating end user satisfaction in communications systems. Generally, current approaches for QoE assessment are obtrusive, laboratory based and offline. Estimation of user satisfaction in static manner based on mean opinion score is...
Ausführliche Beschreibung
Gespeichert in:
| Autor*in: |
Afshari, Saeid [verfasserIn] |
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| Format: |
Artikel |
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| Sprache: |
Englisch |
| Erschienen: |
2014 |
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| Schlagwörter: |
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| Anmerkung: |
© Springer Science+Business Media New York 2014 |
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| Übergeordnetes Werk: |
Enthalten in: Wireless personal communications - Springer US, 1994, 79(2014), 3 vom: 02. Aug., Seite 2155-2170 |
|---|---|
| Übergeordnetes Werk: |
volume:79 ; year:2014 ; number:3 ; day:02 ; month:08 ; pages:2155-2170 |
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| DOI / URN: |
10.1007/s11277-014-1978-6 |
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OLC2053786515 |
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| 520 | |a Abstract Recently user quality of experience (QoE) is employed in evaluating end user satisfaction in communications systems. Generally, current approaches for QoE assessment are obtrusive, laboratory based and offline. Estimation of user satisfaction in static manner based on mean opinion score is not directly related to instantaneous individual end user contentment. In this paper, based on correlations between user’s physiological signals and her/his feelings about the service quality, a non-intrusive and user centric QoE assessment system for voice communications is developed. The findings of this study indicate that the emotional patterns in response to the changes in channel quality can be adapted to estimate the level of satisfaction in a QoE assessment system in a live manner. Based on experimental results, two categories of users are identified: sensitive and insensitive towards quality degradations. The results indicate that for the sensitive users, our non-intrusive subjective quality assessment method outperforms ITU-T P.563 standard with respect to root mean square error; while, the results are much better among the insensitive users. | ||
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10.1007/s11277-014-1978-6 doi (DE-627)OLC2053786515 (DE-He213)s11277-014-1978-6-p DE-627 ger DE-627 rakwb eng 620 VZ Afshari, Saeid verfasserin aut Non-Intrusive Online Quality of Experience Assessment for Voice Communications 2014 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier © Springer Science+Business Media New York 2014 Abstract Recently user quality of experience (QoE) is employed in evaluating end user satisfaction in communications systems. Generally, current approaches for QoE assessment are obtrusive, laboratory based and offline. Estimation of user satisfaction in static manner based on mean opinion score is not directly related to instantaneous individual end user contentment. In this paper, based on correlations between user’s physiological signals and her/his feelings about the service quality, a non-intrusive and user centric QoE assessment system for voice communications is developed. The findings of this study indicate that the emotional patterns in response to the changes in channel quality can be adapted to estimate the level of satisfaction in a QoE assessment system in a live manner. Based on experimental results, two categories of users are identified: sensitive and insensitive towards quality degradations. The results indicate that for the sensitive users, our non-intrusive subjective quality assessment method outperforms ITU-T P.563 standard with respect to root mean square error; while, the results are much better among the insensitive users. Voice communications Non-intrusive quality of experience assessment User satisfaction measurement Physiological signal measurement Movahhedinia, Naser aut Enthalten in Wireless personal communications Springer US, 1994 79(2014), 3 vom: 02. Aug., Seite 2155-2170 (DE-627)188950273 (DE-600)1287489-9 (DE-576)049958909 0929-6212 nnns volume:79 year:2014 number:3 day:02 month:08 pages:2155-2170 https://doi.org/10.1007/s11277-014-1978-6 lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-MKW GBV_ILN_70 GBV_ILN_4266 AR 79 2014 3 02 08 2155-2170 |
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10.1007/s11277-014-1978-6 doi (DE-627)OLC2053786515 (DE-He213)s11277-014-1978-6-p DE-627 ger DE-627 rakwb eng 620 VZ Afshari, Saeid verfasserin aut Non-Intrusive Online Quality of Experience Assessment for Voice Communications 2014 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier © Springer Science+Business Media New York 2014 Abstract Recently user quality of experience (QoE) is employed in evaluating end user satisfaction in communications systems. Generally, current approaches for QoE assessment are obtrusive, laboratory based and offline. Estimation of user satisfaction in static manner based on mean opinion score is not directly related to instantaneous individual end user contentment. In this paper, based on correlations between user’s physiological signals and her/his feelings about the service quality, a non-intrusive and user centric QoE assessment system for voice communications is developed. The findings of this study indicate that the emotional patterns in response to the changes in channel quality can be adapted to estimate the level of satisfaction in a QoE assessment system in a live manner. Based on experimental results, two categories of users are identified: sensitive and insensitive towards quality degradations. The results indicate that for the sensitive users, our non-intrusive subjective quality assessment method outperforms ITU-T P.563 standard with respect to root mean square error; while, the results are much better among the insensitive users. Voice communications Non-intrusive quality of experience assessment User satisfaction measurement Physiological signal measurement Movahhedinia, Naser aut Enthalten in Wireless personal communications Springer US, 1994 79(2014), 3 vom: 02. Aug., Seite 2155-2170 (DE-627)188950273 (DE-600)1287489-9 (DE-576)049958909 0929-6212 nnns volume:79 year:2014 number:3 day:02 month:08 pages:2155-2170 https://doi.org/10.1007/s11277-014-1978-6 lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-MKW GBV_ILN_70 GBV_ILN_4266 AR 79 2014 3 02 08 2155-2170 |
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10.1007/s11277-014-1978-6 doi (DE-627)OLC2053786515 (DE-He213)s11277-014-1978-6-p DE-627 ger DE-627 rakwb eng 620 VZ Afshari, Saeid verfasserin aut Non-Intrusive Online Quality of Experience Assessment for Voice Communications 2014 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier © Springer Science+Business Media New York 2014 Abstract Recently user quality of experience (QoE) is employed in evaluating end user satisfaction in communications systems. Generally, current approaches for QoE assessment are obtrusive, laboratory based and offline. Estimation of user satisfaction in static manner based on mean opinion score is not directly related to instantaneous individual end user contentment. In this paper, based on correlations between user’s physiological signals and her/his feelings about the service quality, a non-intrusive and user centric QoE assessment system for voice communications is developed. The findings of this study indicate that the emotional patterns in response to the changes in channel quality can be adapted to estimate the level of satisfaction in a QoE assessment system in a live manner. Based on experimental results, two categories of users are identified: sensitive and insensitive towards quality degradations. The results indicate that for the sensitive users, our non-intrusive subjective quality assessment method outperforms ITU-T P.563 standard with respect to root mean square error; while, the results are much better among the insensitive users. Voice communications Non-intrusive quality of experience assessment User satisfaction measurement Physiological signal measurement Movahhedinia, Naser aut Enthalten in Wireless personal communications Springer US, 1994 79(2014), 3 vom: 02. Aug., Seite 2155-2170 (DE-627)188950273 (DE-600)1287489-9 (DE-576)049958909 0929-6212 nnns volume:79 year:2014 number:3 day:02 month:08 pages:2155-2170 https://doi.org/10.1007/s11277-014-1978-6 lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-MKW GBV_ILN_70 GBV_ILN_4266 AR 79 2014 3 02 08 2155-2170 |
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10.1007/s11277-014-1978-6 doi (DE-627)OLC2053786515 (DE-He213)s11277-014-1978-6-p DE-627 ger DE-627 rakwb eng 620 VZ Afshari, Saeid verfasserin aut Non-Intrusive Online Quality of Experience Assessment for Voice Communications 2014 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier © Springer Science+Business Media New York 2014 Abstract Recently user quality of experience (QoE) is employed in evaluating end user satisfaction in communications systems. Generally, current approaches for QoE assessment are obtrusive, laboratory based and offline. Estimation of user satisfaction in static manner based on mean opinion score is not directly related to instantaneous individual end user contentment. In this paper, based on correlations between user’s physiological signals and her/his feelings about the service quality, a non-intrusive and user centric QoE assessment system for voice communications is developed. The findings of this study indicate that the emotional patterns in response to the changes in channel quality can be adapted to estimate the level of satisfaction in a QoE assessment system in a live manner. Based on experimental results, two categories of users are identified: sensitive and insensitive towards quality degradations. The results indicate that for the sensitive users, our non-intrusive subjective quality assessment method outperforms ITU-T P.563 standard with respect to root mean square error; while, the results are much better among the insensitive users. Voice communications Non-intrusive quality of experience assessment User satisfaction measurement Physiological signal measurement Movahhedinia, Naser aut Enthalten in Wireless personal communications Springer US, 1994 79(2014), 3 vom: 02. Aug., Seite 2155-2170 (DE-627)188950273 (DE-600)1287489-9 (DE-576)049958909 0929-6212 nnns volume:79 year:2014 number:3 day:02 month:08 pages:2155-2170 https://doi.org/10.1007/s11277-014-1978-6 lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-MKW GBV_ILN_70 GBV_ILN_4266 AR 79 2014 3 02 08 2155-2170 |
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Abstract Recently user quality of experience (QoE) is employed in evaluating end user satisfaction in communications systems. Generally, current approaches for QoE assessment are obtrusive, laboratory based and offline. Estimation of user satisfaction in static manner based on mean opinion score is not directly related to instantaneous individual end user contentment. In this paper, based on correlations between user’s physiological signals and her/his feelings about the service quality, a non-intrusive and user centric QoE assessment system for voice communications is developed. The findings of this study indicate that the emotional patterns in response to the changes in channel quality can be adapted to estimate the level of satisfaction in a QoE assessment system in a live manner. Based on experimental results, two categories of users are identified: sensitive and insensitive towards quality degradations. The results indicate that for the sensitive users, our non-intrusive subjective quality assessment method outperforms ITU-T P.563 standard with respect to root mean square error; while, the results are much better among the insensitive users. © Springer Science+Business Media New York 2014 |
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Abstract Recently user quality of experience (QoE) is employed in evaluating end user satisfaction in communications systems. Generally, current approaches for QoE assessment are obtrusive, laboratory based and offline. Estimation of user satisfaction in static manner based on mean opinion score is not directly related to instantaneous individual end user contentment. In this paper, based on correlations between user’s physiological signals and her/his feelings about the service quality, a non-intrusive and user centric QoE assessment system for voice communications is developed. The findings of this study indicate that the emotional patterns in response to the changes in channel quality can be adapted to estimate the level of satisfaction in a QoE assessment system in a live manner. Based on experimental results, two categories of users are identified: sensitive and insensitive towards quality degradations. The results indicate that for the sensitive users, our non-intrusive subjective quality assessment method outperforms ITU-T P.563 standard with respect to root mean square error; while, the results are much better among the insensitive users. © Springer Science+Business Media New York 2014 |
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Abstract Recently user quality of experience (QoE) is employed in evaluating end user satisfaction in communications systems. Generally, current approaches for QoE assessment are obtrusive, laboratory based and offline. Estimation of user satisfaction in static manner based on mean opinion score is not directly related to instantaneous individual end user contentment. In this paper, based on correlations between user’s physiological signals and her/his feelings about the service quality, a non-intrusive and user centric QoE assessment system for voice communications is developed. The findings of this study indicate that the emotional patterns in response to the changes in channel quality can be adapted to estimate the level of satisfaction in a QoE assessment system in a live manner. Based on experimental results, two categories of users are identified: sensitive and insensitive towards quality degradations. The results indicate that for the sensitive users, our non-intrusive subjective quality assessment method outperforms ITU-T P.563 standard with respect to root mean square error; while, the results are much better among the insensitive users. © Springer Science+Business Media New York 2014 |
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10.1007/s11277-014-1978-6 |
| up_date |
2024-07-03T20:37:43.484Z |
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