Information Technology Governance Institutionalization and the Behavior of Individuals in the Context of Public Organizations
Abstract This study aims to verify the effects of IT governance (ITG) institutionalization on civil servants’ behavior. The general assumption is that ITG institutionalization exerts a positive effect on behavior, provided the ITG legitimation process enhances the perception of organizational justic...
Ausführliche Beschreibung
Autor*in: |
Wiedenhöft, Guilherme C. [verfasserIn] |
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Format: |
Artikel |
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Sprache: |
Englisch |
Erschienen: |
2019 |
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Schlagwörter: |
IT Governance institutionalization |
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Anmerkung: |
© Springer Science+Business Media, LLC, part of Springer Nature 2019 |
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Übergeordnetes Werk: |
Enthalten in: Information systems frontiers - Springer US, 1999, 22(2019), 6 vom: 30. Juli, Seite 1487-1504 |
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Übergeordnetes Werk: |
volume:22 ; year:2019 ; number:6 ; day:30 ; month:07 ; pages:1487-1504 |
Links: |
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DOI / URN: |
10.1007/s10796-019-09945-7 |
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Katalog-ID: |
OLC2121071148 |
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10.1007/s10796-019-09945-7 doi (DE-627)OLC2121071148 (DE-He213)s10796-019-09945-7-p DE-627 ger DE-627 rakwb eng 070 004 VZ 24,1 3,2 ssgn Wiedenhöft, Guilherme C. verfasserin (orcid)0000-0003-2426-4396 aut Information Technology Governance Institutionalization and the Behavior of Individuals in the Context of Public Organizations 2019 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier © Springer Science+Business Media, LLC, part of Springer Nature 2019 Abstract This study aims to verify the effects of IT governance (ITG) institutionalization on civil servants’ behavior. The general assumption is that ITG institutionalization exerts a positive effect on behavior, provided the ITG legitimation process enhances the perception of organizational justice since transparency and equity increases. Organizational citizenship behavior (OCB) was used to understand individuals’ behavior, which describes individuals’ voluntary commitment in organizations that is not necessarily part of their contractual tasks but is essential to reach the organizational goals. In order to achieve the objective, a multi-method study was developed and operationalized in the context of a diverse range of public organizations in Rio Grande do Sul State Government in Brazil. A theoretical-empirical model was created based on literature, focus group, and interviews. A descriptive-confirmative study was operationalized through a survey with 173 Brazilian civil servants. A questionnaire was developed and validated. All hypotheses were confirmed through a partial least squares structural equation modeling (PLS-SEM) data analysis. The main theoretical contribution is the development of an ITG framework and the demonstration of a positive and significant relationship with the OCB construct. The main finding is that individual behavioral changes are encouraged by ITG institutionalization. IT Governance institutionalization Organizational citizenship behavior Public organizations Partial least squares Luciano, Edimara M. aut Pereira, Gabriela V. aut Enthalten in Information systems frontiers Springer US, 1999 22(2019), 6 vom: 30. Juli, Seite 1487-1504 (DE-627)333991958 (DE-600)2057666-3 (DE-576)444637265 1387-3326 nnns volume:22 year:2019 number:6 day:30 month:07 pages:1487-1504 https://doi.org/10.1007/s10796-019-09945-7 lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-BUB SSG-OLC-MAT SSG-OLC-WIW SSG-OPC-BBI GBV_ILN_26 GBV_ILN_70 AR 22 2019 6 30 07 1487-1504 |
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10.1007/s10796-019-09945-7 doi (DE-627)OLC2121071148 (DE-He213)s10796-019-09945-7-p DE-627 ger DE-627 rakwb eng 070 004 VZ 24,1 3,2 ssgn Wiedenhöft, Guilherme C. verfasserin (orcid)0000-0003-2426-4396 aut Information Technology Governance Institutionalization and the Behavior of Individuals in the Context of Public Organizations 2019 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier © Springer Science+Business Media, LLC, part of Springer Nature 2019 Abstract This study aims to verify the effects of IT governance (ITG) institutionalization on civil servants’ behavior. The general assumption is that ITG institutionalization exerts a positive effect on behavior, provided the ITG legitimation process enhances the perception of organizational justice since transparency and equity increases. Organizational citizenship behavior (OCB) was used to understand individuals’ behavior, which describes individuals’ voluntary commitment in organizations that is not necessarily part of their contractual tasks but is essential to reach the organizational goals. In order to achieve the objective, a multi-method study was developed and operationalized in the context of a diverse range of public organizations in Rio Grande do Sul State Government in Brazil. A theoretical-empirical model was created based on literature, focus group, and interviews. A descriptive-confirmative study was operationalized through a survey with 173 Brazilian civil servants. A questionnaire was developed and validated. All hypotheses were confirmed through a partial least squares structural equation modeling (PLS-SEM) data analysis. The main theoretical contribution is the development of an ITG framework and the demonstration of a positive and significant relationship with the OCB construct. The main finding is that individual behavioral changes are encouraged by ITG institutionalization. IT Governance institutionalization Organizational citizenship behavior Public organizations Partial least squares Luciano, Edimara M. aut Pereira, Gabriela V. aut Enthalten in Information systems frontiers Springer US, 1999 22(2019), 6 vom: 30. Juli, Seite 1487-1504 (DE-627)333991958 (DE-600)2057666-3 (DE-576)444637265 1387-3326 nnns volume:22 year:2019 number:6 day:30 month:07 pages:1487-1504 https://doi.org/10.1007/s10796-019-09945-7 lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-BUB SSG-OLC-MAT SSG-OLC-WIW SSG-OPC-BBI GBV_ILN_26 GBV_ILN_70 AR 22 2019 6 30 07 1487-1504 |
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10.1007/s10796-019-09945-7 doi (DE-627)OLC2121071148 (DE-He213)s10796-019-09945-7-p DE-627 ger DE-627 rakwb eng 070 004 VZ 24,1 3,2 ssgn Wiedenhöft, Guilherme C. verfasserin (orcid)0000-0003-2426-4396 aut Information Technology Governance Institutionalization and the Behavior of Individuals in the Context of Public Organizations 2019 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier © Springer Science+Business Media, LLC, part of Springer Nature 2019 Abstract This study aims to verify the effects of IT governance (ITG) institutionalization on civil servants’ behavior. The general assumption is that ITG institutionalization exerts a positive effect on behavior, provided the ITG legitimation process enhances the perception of organizational justice since transparency and equity increases. Organizational citizenship behavior (OCB) was used to understand individuals’ behavior, which describes individuals’ voluntary commitment in organizations that is not necessarily part of their contractual tasks but is essential to reach the organizational goals. In order to achieve the objective, a multi-method study was developed and operationalized in the context of a diverse range of public organizations in Rio Grande do Sul State Government in Brazil. A theoretical-empirical model was created based on literature, focus group, and interviews. A descriptive-confirmative study was operationalized through a survey with 173 Brazilian civil servants. A questionnaire was developed and validated. All hypotheses were confirmed through a partial least squares structural equation modeling (PLS-SEM) data analysis. The main theoretical contribution is the development of an ITG framework and the demonstration of a positive and significant relationship with the OCB construct. The main finding is that individual behavioral changes are encouraged by ITG institutionalization. IT Governance institutionalization Organizational citizenship behavior Public organizations Partial least squares Luciano, Edimara M. aut Pereira, Gabriela V. aut Enthalten in Information systems frontiers Springer US, 1999 22(2019), 6 vom: 30. Juli, Seite 1487-1504 (DE-627)333991958 (DE-600)2057666-3 (DE-576)444637265 1387-3326 nnns volume:22 year:2019 number:6 day:30 month:07 pages:1487-1504 https://doi.org/10.1007/s10796-019-09945-7 lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-BUB SSG-OLC-MAT SSG-OLC-WIW SSG-OPC-BBI GBV_ILN_26 GBV_ILN_70 AR 22 2019 6 30 07 1487-1504 |
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10.1007/s10796-019-09945-7 doi (DE-627)OLC2121071148 (DE-He213)s10796-019-09945-7-p DE-627 ger DE-627 rakwb eng 070 004 VZ 24,1 3,2 ssgn Wiedenhöft, Guilherme C. verfasserin (orcid)0000-0003-2426-4396 aut Information Technology Governance Institutionalization and the Behavior of Individuals in the Context of Public Organizations 2019 Text txt rdacontent ohne Hilfsmittel zu benutzen n rdamedia Band nc rdacarrier © Springer Science+Business Media, LLC, part of Springer Nature 2019 Abstract This study aims to verify the effects of IT governance (ITG) institutionalization on civil servants’ behavior. The general assumption is that ITG institutionalization exerts a positive effect on behavior, provided the ITG legitimation process enhances the perception of organizational justice since transparency and equity increases. Organizational citizenship behavior (OCB) was used to understand individuals’ behavior, which describes individuals’ voluntary commitment in organizations that is not necessarily part of their contractual tasks but is essential to reach the organizational goals. In order to achieve the objective, a multi-method study was developed and operationalized in the context of a diverse range of public organizations in Rio Grande do Sul State Government in Brazil. A theoretical-empirical model was created based on literature, focus group, and interviews. A descriptive-confirmative study was operationalized through a survey with 173 Brazilian civil servants. A questionnaire was developed and validated. All hypotheses were confirmed through a partial least squares structural equation modeling (PLS-SEM) data analysis. The main theoretical contribution is the development of an ITG framework and the demonstration of a positive and significant relationship with the OCB construct. The main finding is that individual behavioral changes are encouraged by ITG institutionalization. IT Governance institutionalization Organizational citizenship behavior Public organizations Partial least squares Luciano, Edimara M. aut Pereira, Gabriela V. aut Enthalten in Information systems frontiers Springer US, 1999 22(2019), 6 vom: 30. Juli, Seite 1487-1504 (DE-627)333991958 (DE-600)2057666-3 (DE-576)444637265 1387-3326 nnns volume:22 year:2019 number:6 day:30 month:07 pages:1487-1504 https://doi.org/10.1007/s10796-019-09945-7 lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_OLC SSG-OLC-BUB SSG-OLC-MAT SSG-OLC-WIW SSG-OPC-BBI GBV_ILN_26 GBV_ILN_70 AR 22 2019 6 30 07 1487-1504 |
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10.1007/s10796-019-09945-7 |
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(ORCID)0000-0003-2426-4396 |
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(orcid)0000-0003-2426-4396 |
dewey-full |
070 004 |
title_sort |
information technology governance institutionalization and the behavior of individuals in the context of public organizations |
title_auth |
Information Technology Governance Institutionalization and the Behavior of Individuals in the Context of Public Organizations |
abstract |
Abstract This study aims to verify the effects of IT governance (ITG) institutionalization on civil servants’ behavior. The general assumption is that ITG institutionalization exerts a positive effect on behavior, provided the ITG legitimation process enhances the perception of organizational justice since transparency and equity increases. Organizational citizenship behavior (OCB) was used to understand individuals’ behavior, which describes individuals’ voluntary commitment in organizations that is not necessarily part of their contractual tasks but is essential to reach the organizational goals. In order to achieve the objective, a multi-method study was developed and operationalized in the context of a diverse range of public organizations in Rio Grande do Sul State Government in Brazil. A theoretical-empirical model was created based on literature, focus group, and interviews. A descriptive-confirmative study was operationalized through a survey with 173 Brazilian civil servants. A questionnaire was developed and validated. All hypotheses were confirmed through a partial least squares structural equation modeling (PLS-SEM) data analysis. The main theoretical contribution is the development of an ITG framework and the demonstration of a positive and significant relationship with the OCB construct. The main finding is that individual behavioral changes are encouraged by ITG institutionalization. © Springer Science+Business Media, LLC, part of Springer Nature 2019 |
abstractGer |
Abstract This study aims to verify the effects of IT governance (ITG) institutionalization on civil servants’ behavior. The general assumption is that ITG institutionalization exerts a positive effect on behavior, provided the ITG legitimation process enhances the perception of organizational justice since transparency and equity increases. Organizational citizenship behavior (OCB) was used to understand individuals’ behavior, which describes individuals’ voluntary commitment in organizations that is not necessarily part of their contractual tasks but is essential to reach the organizational goals. In order to achieve the objective, a multi-method study was developed and operationalized in the context of a diverse range of public organizations in Rio Grande do Sul State Government in Brazil. A theoretical-empirical model was created based on literature, focus group, and interviews. A descriptive-confirmative study was operationalized through a survey with 173 Brazilian civil servants. A questionnaire was developed and validated. All hypotheses were confirmed through a partial least squares structural equation modeling (PLS-SEM) data analysis. The main theoretical contribution is the development of an ITG framework and the demonstration of a positive and significant relationship with the OCB construct. The main finding is that individual behavioral changes are encouraged by ITG institutionalization. © Springer Science+Business Media, LLC, part of Springer Nature 2019 |
abstract_unstemmed |
Abstract This study aims to verify the effects of IT governance (ITG) institutionalization on civil servants’ behavior. The general assumption is that ITG institutionalization exerts a positive effect on behavior, provided the ITG legitimation process enhances the perception of organizational justice since transparency and equity increases. Organizational citizenship behavior (OCB) was used to understand individuals’ behavior, which describes individuals’ voluntary commitment in organizations that is not necessarily part of their contractual tasks but is essential to reach the organizational goals. In order to achieve the objective, a multi-method study was developed and operationalized in the context of a diverse range of public organizations in Rio Grande do Sul State Government in Brazil. A theoretical-empirical model was created based on literature, focus group, and interviews. A descriptive-confirmative study was operationalized through a survey with 173 Brazilian civil servants. A questionnaire was developed and validated. All hypotheses were confirmed through a partial least squares structural equation modeling (PLS-SEM) data analysis. The main theoretical contribution is the development of an ITG framework and the demonstration of a positive and significant relationship with the OCB construct. The main finding is that individual behavioral changes are encouraged by ITG institutionalization. © Springer Science+Business Media, LLC, part of Springer Nature 2019 |
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container_issue |
6 |
title_short |
Information Technology Governance Institutionalization and the Behavior of Individuals in the Context of Public Organizations |
url |
https://doi.org/10.1007/s10796-019-09945-7 |
remote_bool |
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author2 |
Luciano, Edimara M. Pereira, Gabriela V. |
author2Str |
Luciano, Edimara M. Pereira, Gabriela V. |
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doi_str |
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up_date |
2024-07-04T05:53:17.002Z |
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