Automated prediction of bug report priority using multi-factor analysis

Abstract Bugs are prevalent. To improve software quality, developers often allow users to report bugs that they found using a bug tracking system such as Bugzilla. Users would specify among other things, a description of the bug, the component that is affected by the bug, and the severity of the bug...
Ausführliche Beschreibung

Gespeichert in:

Autor*in:	Tian, Yuan [verfasserIn] Lo, David [verfasserIn] Xia, Xin [verfasserIn] Sun, Chengnian [verfasserIn]

Format:	E-Artikel
Sprache:	Englisch

Erschienen:	2014

Schlagwörter:	Bug report management Priority prediction Multi-factor analysis

Übergeordnetes Werk:	Enthalten in: Empirical software engineering - Dordrecht [u.a.] : Springer Science + Business Media B.V, 1996, 20(2014), 5 vom: 03. Aug., Seite 1354-1383
Übergeordnetes Werk:	volume:20 ; year:2014 ; number:5 ; day:03 ; month:08 ; pages:1354-1383

Links:	Volltext

DOI / URN:	10.1007/s10664-014-9331-y

Katalog-ID:	SPR012309729

Internformat


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520			\|a Abstract Bugs are prevalent. To improve software quality, developers often allow users to report bugs that they found using a bug tracking system such as Bugzilla. Users would specify among other things, a description of the bug, the component that is affected by the bug, and the severity of the bug. Based on this information, bug triagers would then assign a priority level to the reported bug. As resources are limited, bug reports would be investigated based on their priority levels. This priority assignment process however is a manual one. Could we do better? In this paper, we propose an automated approach based on machine learning that would recommend a priority level based on information available in bug reports. Our approach considers multiple factors, temporal, textual, author, related-report, severity, and product, that potentially affect the priority level of a bug report. These factors are extracted as features which are then used to train a discriminative model via a new classification algorithm that handles ordinal class labels and imbalanced data. Experiments on more than a hundred thousands bug reports from Eclipse show that we can outperform baseline approaches in terms of average F-measure by a relative improvement of up to 209 %.
650		4	\|a Bug report management \|7 (dpeaa)DE-He213
650		4	\|a Priority prediction \|7 (dpeaa)DE-He213
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700	1		\|a Lo, David \|e verfasserin \|4 aut
700	1		\|a Xia, Xin \|e verfasserin \|4 aut
700	1		\|a Sun, Chengnian \|e verfasserin \|4 aut
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912			\|a GBV_ILN_70
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912			\|a GBV_ILN_90
912			\|a GBV_ILN_95
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912			\|a GBV_ILN_138
912			\|a GBV_ILN_150
912			\|a GBV_ILN_151
912			\|a GBV_ILN_152
912			\|a GBV_ILN_161
912			\|a GBV_ILN_170
912			\|a GBV_ILN_171
912			\|a GBV_ILN_187
912			\|a GBV_ILN_213
912			\|a GBV_ILN_224
912			\|a GBV_ILN_230
912			\|a GBV_ILN_250
912			\|a GBV_ILN_281
912			\|a GBV_ILN_285
912			\|a GBV_ILN_293
912			\|a GBV_ILN_370
912			\|a GBV_ILN_602
912			\|a GBV_ILN_636
912			\|a GBV_ILN_702
912			\|a GBV_ILN_2001
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912			\|a GBV_ILN_2004
912			\|a GBV_ILN_2005
912			\|a GBV_ILN_2006
912			\|a GBV_ILN_2007
912			\|a GBV_ILN_2008
912			\|a GBV_ILN_2009
912			\|a GBV_ILN_2010
912			\|a GBV_ILN_2011
912			\|a GBV_ILN_2014
912			\|a GBV_ILN_2015
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912			\|a GBV_ILN_2025
912			\|a GBV_ILN_2026
912			\|a GBV_ILN_2027
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912			\|a GBV_ILN_2034
912			\|a GBV_ILN_2037
912			\|a GBV_ILN_2038
912			\|a GBV_ILN_2039
912			\|a GBV_ILN_2044
912			\|a GBV_ILN_2048
912			\|a GBV_ILN_2049
912			\|a GBV_ILN_2050
912			\|a GBV_ILN_2055
912			\|a GBV_ILN_2057
912			\|a GBV_ILN_2059
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912			\|a GBV_ILN_2064
912			\|a GBV_ILN_2065
912			\|a GBV_ILN_2068
912			\|a GBV_ILN_2070
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912			\|a GBV_ILN_2088
912			\|a GBV_ILN_2093
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912			\|a GBV_ILN_2107
912			\|a GBV_ILN_2108
912			\|a GBV_ILN_2110
912			\|a GBV_ILN_2111
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912			\|a GBV_ILN_2116
912			\|a GBV_ILN_2118
912			\|a GBV_ILN_2119
912			\|a GBV_ILN_2122
912			\|a GBV_ILN_2129
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912			\|a GBV_ILN_2153
912			\|a GBV_ILN_2188
912			\|a GBV_ILN_2190
912			\|a GBV_ILN_2232
912			\|a GBV_ILN_2336
912			\|a GBV_ILN_2446
912			\|a GBV_ILN_2470
912			\|a GBV_ILN_2472
912			\|a GBV_ILN_2507
912			\|a GBV_ILN_2522
912			\|a GBV_ILN_2548
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912			\|a GBV_ILN_4037
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allfields	10.1007/s10664-014-9331-y doi (DE-627)SPR012309729 (SPR)s10664-014-9331-y-e DE-627 ger DE-627 rakwb eng 004 ASE 54.52 bkl Tian, Yuan verfasserin aut Automated prediction of bug report priority using multi-factor analysis 2014 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Abstract Bugs are prevalent. To improve software quality, developers often allow users to report bugs that they found using a bug tracking system such as Bugzilla. Users would specify among other things, a description of the bug, the component that is affected by the bug, and the severity of the bug. Based on this information, bug triagers would then assign a priority level to the reported bug. As resources are limited, bug reports would be investigated based on their priority levels. This priority assignment process however is a manual one. Could we do better? In this paper, we propose an automated approach based on machine learning that would recommend a priority level based on information available in bug reports. Our approach considers multiple factors, temporal, textual, author, related-report, severity, and product, that potentially affect the priority level of a bug report. These factors are extracted as features which are then used to train a discriminative model via a new classification algorithm that handles ordinal class labels and imbalanced data. Experiments on more than a hundred thousands bug reports from Eclipse show that we can outperform baseline approaches in terms of average F-measure by a relative improvement of up to 209 %. Bug report management (dpeaa)DE-He213 Priority prediction (dpeaa)DE-He213 Multi-factor analysis (dpeaa)DE-He213 Lo, David verfasserin aut Xia, Xin verfasserin aut Sun, Chengnian verfasserin aut Enthalten in Empirical software engineering Dordrecht [u.a.] : Springer Science + Business Media B.V, 1996 20(2014), 5 vom: 03. Aug., Seite 1354-1383 (DE-627)271350032 (DE-600)1479898-0 1573-7616 nnns volume:20 year:2014 number:5 day:03 month:08 pages:1354-1383 https://dx.doi.org/10.1007/s10664-014-9331-y lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_101 GBV_ILN_105 GBV_ILN_110 GBV_ILN_120 GBV_ILN_138 GBV_ILN_150 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_170 GBV_ILN_171 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_636 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2031 GBV_ILN_2034 GBV_ILN_2037 GBV_ILN_2038 GBV_ILN_2039 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2070 GBV_ILN_2086 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2107 GBV_ILN_2108 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2116 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2144 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2188 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2446 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4336 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 54.52 ASE AR 20 2014 5 03 08 1354-1383
spelling	10.1007/s10664-014-9331-y doi (DE-627)SPR012309729 (SPR)s10664-014-9331-y-e DE-627 ger DE-627 rakwb eng 004 ASE 54.52 bkl Tian, Yuan verfasserin aut Automated prediction of bug report priority using multi-factor analysis 2014 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Abstract Bugs are prevalent. To improve software quality, developers often allow users to report bugs that they found using a bug tracking system such as Bugzilla. Users would specify among other things, a description of the bug, the component that is affected by the bug, and the severity of the bug. Based on this information, bug triagers would then assign a priority level to the reported bug. As resources are limited, bug reports would be investigated based on their priority levels. This priority assignment process however is a manual one. Could we do better? In this paper, we propose an automated approach based on machine learning that would recommend a priority level based on information available in bug reports. Our approach considers multiple factors, temporal, textual, author, related-report, severity, and product, that potentially affect the priority level of a bug report. These factors are extracted as features which are then used to train a discriminative model via a new classification algorithm that handles ordinal class labels and imbalanced data. Experiments on more than a hundred thousands bug reports from Eclipse show that we can outperform baseline approaches in terms of average F-measure by a relative improvement of up to 209 %. Bug report management (dpeaa)DE-He213 Priority prediction (dpeaa)DE-He213 Multi-factor analysis (dpeaa)DE-He213 Lo, David verfasserin aut Xia, Xin verfasserin aut Sun, Chengnian verfasserin aut Enthalten in Empirical software engineering Dordrecht [u.a.] : Springer Science + Business Media B.V, 1996 20(2014), 5 vom: 03. Aug., Seite 1354-1383 (DE-627)271350032 (DE-600)1479898-0 1573-7616 nnns volume:20 year:2014 number:5 day:03 month:08 pages:1354-1383 https://dx.doi.org/10.1007/s10664-014-9331-y lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_101 GBV_ILN_105 GBV_ILN_110 GBV_ILN_120 GBV_ILN_138 GBV_ILN_150 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_170 GBV_ILN_171 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_636 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2031 GBV_ILN_2034 GBV_ILN_2037 GBV_ILN_2038 GBV_ILN_2039 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2070 GBV_ILN_2086 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2107 GBV_ILN_2108 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2116 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2144 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2188 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2446 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4336 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 54.52 ASE AR 20 2014 5 03 08 1354-1383
allfields_unstemmed	10.1007/s10664-014-9331-y doi (DE-627)SPR012309729 (SPR)s10664-014-9331-y-e DE-627 ger DE-627 rakwb eng 004 ASE 54.52 bkl Tian, Yuan verfasserin aut Automated prediction of bug report priority using multi-factor analysis 2014 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Abstract Bugs are prevalent. To improve software quality, developers often allow users to report bugs that they found using a bug tracking system such as Bugzilla. Users would specify among other things, a description of the bug, the component that is affected by the bug, and the severity of the bug. Based on this information, bug triagers would then assign a priority level to the reported bug. As resources are limited, bug reports would be investigated based on their priority levels. This priority assignment process however is a manual one. Could we do better? In this paper, we propose an automated approach based on machine learning that would recommend a priority level based on information available in bug reports. Our approach considers multiple factors, temporal, textual, author, related-report, severity, and product, that potentially affect the priority level of a bug report. These factors are extracted as features which are then used to train a discriminative model via a new classification algorithm that handles ordinal class labels and imbalanced data. Experiments on more than a hundred thousands bug reports from Eclipse show that we can outperform baseline approaches in terms of average F-measure by a relative improvement of up to 209 %. Bug report management (dpeaa)DE-He213 Priority prediction (dpeaa)DE-He213 Multi-factor analysis (dpeaa)DE-He213 Lo, David verfasserin aut Xia, Xin verfasserin aut Sun, Chengnian verfasserin aut Enthalten in Empirical software engineering Dordrecht [u.a.] : Springer Science + Business Media B.V, 1996 20(2014), 5 vom: 03. Aug., Seite 1354-1383 (DE-627)271350032 (DE-600)1479898-0 1573-7616 nnns volume:20 year:2014 number:5 day:03 month:08 pages:1354-1383 https://dx.doi.org/10.1007/s10664-014-9331-y lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_101 GBV_ILN_105 GBV_ILN_110 GBV_ILN_120 GBV_ILN_138 GBV_ILN_150 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_170 GBV_ILN_171 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_636 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2031 GBV_ILN_2034 GBV_ILN_2037 GBV_ILN_2038 GBV_ILN_2039 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2070 GBV_ILN_2086 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2107 GBV_ILN_2108 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2116 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2144 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2188 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2446 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4336 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 54.52 ASE AR 20 2014 5 03 08 1354-1383
allfieldsGer	10.1007/s10664-014-9331-y doi (DE-627)SPR012309729 (SPR)s10664-014-9331-y-e DE-627 ger DE-627 rakwb eng 004 ASE 54.52 bkl Tian, Yuan verfasserin aut Automated prediction of bug report priority using multi-factor analysis 2014 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Abstract Bugs are prevalent. To improve software quality, developers often allow users to report bugs that they found using a bug tracking system such as Bugzilla. Users would specify among other things, a description of the bug, the component that is affected by the bug, and the severity of the bug. Based on this information, bug triagers would then assign a priority level to the reported bug. As resources are limited, bug reports would be investigated based on their priority levels. This priority assignment process however is a manual one. Could we do better? In this paper, we propose an automated approach based on machine learning that would recommend a priority level based on information available in bug reports. Our approach considers multiple factors, temporal, textual, author, related-report, severity, and product, that potentially affect the priority level of a bug report. These factors are extracted as features which are then used to train a discriminative model via a new classification algorithm that handles ordinal class labels and imbalanced data. Experiments on more than a hundred thousands bug reports from Eclipse show that we can outperform baseline approaches in terms of average F-measure by a relative improvement of up to 209 %. Bug report management (dpeaa)DE-He213 Priority prediction (dpeaa)DE-He213 Multi-factor analysis (dpeaa)DE-He213 Lo, David verfasserin aut Xia, Xin verfasserin aut Sun, Chengnian verfasserin aut Enthalten in Empirical software engineering Dordrecht [u.a.] : Springer Science + Business Media B.V, 1996 20(2014), 5 vom: 03. Aug., Seite 1354-1383 (DE-627)271350032 (DE-600)1479898-0 1573-7616 nnns volume:20 year:2014 number:5 day:03 month:08 pages:1354-1383 https://dx.doi.org/10.1007/s10664-014-9331-y lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_101 GBV_ILN_105 GBV_ILN_110 GBV_ILN_120 GBV_ILN_138 GBV_ILN_150 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_170 GBV_ILN_171 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_636 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2031 GBV_ILN_2034 GBV_ILN_2037 GBV_ILN_2038 GBV_ILN_2039 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2070 GBV_ILN_2086 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2107 GBV_ILN_2108 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2116 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2144 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2188 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2446 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4336 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 54.52 ASE AR 20 2014 5 03 08 1354-1383
allfieldsSound	10.1007/s10664-014-9331-y doi (DE-627)SPR012309729 (SPR)s10664-014-9331-y-e DE-627 ger DE-627 rakwb eng 004 ASE 54.52 bkl Tian, Yuan verfasserin aut Automated prediction of bug report priority using multi-factor analysis 2014 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Abstract Bugs are prevalent. To improve software quality, developers often allow users to report bugs that they found using a bug tracking system such as Bugzilla. Users would specify among other things, a description of the bug, the component that is affected by the bug, and the severity of the bug. Based on this information, bug triagers would then assign a priority level to the reported bug. As resources are limited, bug reports would be investigated based on their priority levels. This priority assignment process however is a manual one. Could we do better? In this paper, we propose an automated approach based on machine learning that would recommend a priority level based on information available in bug reports. Our approach considers multiple factors, temporal, textual, author, related-report, severity, and product, that potentially affect the priority level of a bug report. These factors are extracted as features which are then used to train a discriminative model via a new classification algorithm that handles ordinal class labels and imbalanced data. Experiments on more than a hundred thousands bug reports from Eclipse show that we can outperform baseline approaches in terms of average F-measure by a relative improvement of up to 209 %. Bug report management (dpeaa)DE-He213 Priority prediction (dpeaa)DE-He213 Multi-factor analysis (dpeaa)DE-He213 Lo, David verfasserin aut Xia, Xin verfasserin aut Sun, Chengnian verfasserin aut Enthalten in Empirical software engineering Dordrecht [u.a.] : Springer Science + Business Media B.V, 1996 20(2014), 5 vom: 03. Aug., Seite 1354-1383 (DE-627)271350032 (DE-600)1479898-0 1573-7616 nnns volume:20 year:2014 number:5 day:03 month:08 pages:1354-1383 https://dx.doi.org/10.1007/s10664-014-9331-y lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_32 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_101 GBV_ILN_105 GBV_ILN_110 GBV_ILN_120 GBV_ILN_138 GBV_ILN_150 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_170 GBV_ILN_171 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_636 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2031 GBV_ILN_2034 GBV_ILN_2037 GBV_ILN_2038 GBV_ILN_2039 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2070 GBV_ILN_2086 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2107 GBV_ILN_2108 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2116 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2144 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2188 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2446 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_2548 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4336 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 54.52 ASE AR 20 2014 5 03 08 1354-1383
language	English
source	Enthalten in Empirical software engineering 20(2014), 5 vom: 03. Aug., Seite 1354-1383 volume:20 year:2014 number:5 day:03 month:08 pages:1354-1383
sourceStr	Enthalten in Empirical software engineering 20(2014), 5 vom: 03. Aug., Seite 1354-1383 volume:20 year:2014 number:5 day:03 month:08 pages:1354-1383
format_phy_str_mv	Article
institution	findex.gbv.de
topic_facet	Bug report management Priority prediction Multi-factor analysis
dewey-raw	004
isfreeaccess_bool	false
container_title	Empirical software engineering
authorswithroles_txt_mv	Tian, Yuan @@aut@@ Lo, David @@aut@@ Xia, Xin @@aut@@ Sun, Chengnian @@aut@@
publishDateDaySort_date	2014-08-03T00:00:00Z
hierarchy_top_id	271350032
dewey-sort	14
id	SPR012309729
language_de	englisch
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author	Tian, Yuan
spellingShingle	Tian, Yuan ddc 004 bkl 54.52 misc Bug report management misc Priority prediction misc Multi-factor analysis Automated prediction of bug report priority using multi-factor analysis
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topic_title	004 ASE 54.52 bkl Automated prediction of bug report priority using multi-factor analysis Bug report management (dpeaa)DE-He213 Priority prediction (dpeaa)DE-He213 Multi-factor analysis (dpeaa)DE-He213
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title	Automated prediction of bug report priority using multi-factor analysis
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title_sort	automated prediction of bug report priority using multi-factor analysis
title_auth	Automated prediction of bug report priority using multi-factor analysis
abstract	Abstract Bugs are prevalent. To improve software quality, developers often allow users to report bugs that they found using a bug tracking system such as Bugzilla. Users would specify among other things, a description of the bug, the component that is affected by the bug, and the severity of the bug. Based on this information, bug triagers would then assign a priority level to the reported bug. As resources are limited, bug reports would be investigated based on their priority levels. This priority assignment process however is a manual one. Could we do better? In this paper, we propose an automated approach based on machine learning that would recommend a priority level based on information available in bug reports. Our approach considers multiple factors, temporal, textual, author, related-report, severity, and product, that potentially affect the priority level of a bug report. These factors are extracted as features which are then used to train a discriminative model via a new classification algorithm that handles ordinal class labels and imbalanced data. Experiments on more than a hundred thousands bug reports from Eclipse show that we can outperform baseline approaches in terms of average F-measure by a relative improvement of up to 209 %.
abstractGer	Abstract Bugs are prevalent. To improve software quality, developers often allow users to report bugs that they found using a bug tracking system such as Bugzilla. Users would specify among other things, a description of the bug, the component that is affected by the bug, and the severity of the bug. Based on this information, bug triagers would then assign a priority level to the reported bug. As resources are limited, bug reports would be investigated based on their priority levels. This priority assignment process however is a manual one. Could we do better? In this paper, we propose an automated approach based on machine learning that would recommend a priority level based on information available in bug reports. Our approach considers multiple factors, temporal, textual, author, related-report, severity, and product, that potentially affect the priority level of a bug report. These factors are extracted as features which are then used to train a discriminative model via a new classification algorithm that handles ordinal class labels and imbalanced data. Experiments on more than a hundred thousands bug reports from Eclipse show that we can outperform baseline approaches in terms of average F-measure by a relative improvement of up to 209 %.
abstract_unstemmed	Abstract Bugs are prevalent. To improve software quality, developers often allow users to report bugs that they found using a bug tracking system such as Bugzilla. Users would specify among other things, a description of the bug, the component that is affected by the bug, and the severity of the bug. Based on this information, bug triagers would then assign a priority level to the reported bug. As resources are limited, bug reports would be investigated based on their priority levels. This priority assignment process however is a manual one. Could we do better? In this paper, we propose an automated approach based on machine learning that would recommend a priority level based on information available in bug reports. Our approach considers multiple factors, temporal, textual, author, related-report, severity, and product, that potentially affect the priority level of a bug report. These factors are extracted as features which are then used to train a discriminative model via a new classification algorithm that handles ordinal class labels and imbalanced data. Experiments on more than a hundred thousands bug reports from Eclipse show that we can outperform baseline approaches in terms of average F-measure by a relative improvement of up to 209 %.
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container_issue	5
title_short	Automated prediction of bug report priority using multi-factor analysis
url	https://dx.doi.org/10.1007/s10664-014-9331-y
remote_bool	true
author2	Lo, David Xia, Xin Sun, Chengnian
author2Str	Lo, David Xia, Xin Sun, Chengnian
ppnlink	271350032
mediatype_str_mv	c
isOA_txt	false
hochschulschrift_bool	false
doi_str	10.1007/s10664-014-9331-y
up_date	2024-07-04T02:38:28.268Z
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