Drivers’ adoption of electronic payment in the Spanish toll road network

Abstract Electronic Toll Collection (ETC) systems are based on tags, on-board units associated to personal bank accounts, used for paying tolls electronically. Despite the benefits associated to their use, acknowledged by public authorities among other stakeholders, these systems are relentlessly pe...
Ausführliche Beschreibung

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Autor*in:	Heras-Molina, Javier [verfasserIn] Gomez, Juan [verfasserIn] Vassallo, José Manuel [verfasserIn]

Format:	E-Artikel
Sprache:	Englisch

Erschienen:	2017

Schlagwörter:	Electronic toll collection Toll roads On-board unit Stated preference survey

Übergeordnetes Werk:	Enthalten in: Transportation - Dordrecht [u.a.] : Springer Science + Business Media B.V., 1972, 46(2017), 3 vom: 04. Nov., Seite 931-955
Übergeordnetes Werk:	volume:46 ; year:2017 ; number:3 ; day:04 ; month:11 ; pages:931-955

Links:	Volltext

DOI / URN:	10.1007/s11116-017-9831-x

Katalog-ID:	SPR016832930

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520			\|a Abstract Electronic Toll Collection (ETC) systems are based on tags, on-board units associated to personal bank accounts, used for paying tolls electronically. Despite the benefits associated to their use, acknowledged by public authorities among other stakeholders, these systems are relentlessly penetrating as a means for paying the use of roads worldwide. However, governments and infrastructure operators still have a great potential to increase the effectiveness and expediency of these mechanisms. Previous literature in this field has focused on analyzing users’ perceptions and willingness to pay to use toll roads. However, there is still room for addressing additional aspects such as drivers’ adoption of ETC systems in these road networks allowing the payment of tolls electronically. The aim of this paper is to identify the explanatory factors influencing the adoption of ETC technologies by toll road drivers. To that end, we exploit a nationwide survey conducted to road users in interurban toll roads in Spain, and develop a multilevel logit framework to explore users’ adoption and position towards the use of electronic tolling. The research concludes that drivers’ tag ownership is mainly related to trip-related attributes, while personal socioeconomic characteristics play a minor role. Then, it is not possible to establish specific socioeconomic user market segments to direct policy efforts aimed at increasing the penetration of ETC. Furthermore, according to the results, delivering tag devices for free would be an effective policy measure to encourage individuals adopting electronic tolling and making additional use of toll roads, due to the benefits provided by ETC systems.
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allfields	10.1007/s11116-017-9831-x doi (DE-627)SPR016832930 (SPR)s11116-017-9831-x-e DE-627 ger DE-627 rakwb eng 380 ASE 74.75 bkl 55.80 bkl Heras-Molina, Javier verfasserin aut Drivers’ adoption of electronic payment in the Spanish toll road network 2017 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Abstract Electronic Toll Collection (ETC) systems are based on tags, on-board units associated to personal bank accounts, used for paying tolls electronically. Despite the benefits associated to their use, acknowledged by public authorities among other stakeholders, these systems are relentlessly penetrating as a means for paying the use of roads worldwide. However, governments and infrastructure operators still have a great potential to increase the effectiveness and expediency of these mechanisms. Previous literature in this field has focused on analyzing users’ perceptions and willingness to pay to use toll roads. However, there is still room for addressing additional aspects such as drivers’ adoption of ETC systems in these road networks allowing the payment of tolls electronically. The aim of this paper is to identify the explanatory factors influencing the adoption of ETC technologies by toll road drivers. To that end, we exploit a nationwide survey conducted to road users in interurban toll roads in Spain, and develop a multilevel logit framework to explore users’ adoption and position towards the use of electronic tolling. The research concludes that drivers’ tag ownership is mainly related to trip-related attributes, while personal socioeconomic characteristics play a minor role. Then, it is not possible to establish specific socioeconomic user market segments to direct policy efforts aimed at increasing the penetration of ETC. Furthermore, according to the results, delivering tag devices for free would be an effective policy measure to encourage individuals adopting electronic tolling and making additional use of toll roads, due to the benefits provided by ETC systems. Electronic toll collection (dpeaa)DE-He213 Toll roads (dpeaa)DE-He213 On-board unit (dpeaa)DE-He213 Stated preference survey (dpeaa)DE-He213 Gomez, Juan verfasserin aut Vassallo, José Manuel verfasserin aut Enthalten in Transportation Dordrecht [u.a.] : Springer Science + Business Media B.V., 1972 46(2017), 3 vom: 04. Nov., Seite 931-955 (DE-627)315299622 (DE-600)2015868-3 1572-9435 nnns volume:46 year:2017 number:3 day:04 month:11 pages:931-955 https://dx.doi.org/10.1007/s11116-017-9831-x lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER SSG-OPC-GGO SSG-OPC-ASE GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_26 GBV_ILN_31 GBV_ILN_32 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_120 GBV_ILN_138 GBV_ILN_150 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_170 GBV_ILN_171 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_636 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2031 GBV_ILN_2034 GBV_ILN_2037 GBV_ILN_2038 GBV_ILN_2039 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2070 GBV_ILN_2086 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2107 GBV_ILN_2108 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2116 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2144 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2188 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2446 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_2548 GBV_ILN_4012 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4336 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 74.75 ASE 55.80 ASE AR 46 2017 3 04 11 931-955
spelling	10.1007/s11116-017-9831-x doi (DE-627)SPR016832930 (SPR)s11116-017-9831-x-e DE-627 ger DE-627 rakwb eng 380 ASE 74.75 bkl 55.80 bkl Heras-Molina, Javier verfasserin aut Drivers’ adoption of electronic payment in the Spanish toll road network 2017 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Abstract Electronic Toll Collection (ETC) systems are based on tags, on-board units associated to personal bank accounts, used for paying tolls electronically. Despite the benefits associated to their use, acknowledged by public authorities among other stakeholders, these systems are relentlessly penetrating as a means for paying the use of roads worldwide. However, governments and infrastructure operators still have a great potential to increase the effectiveness and expediency of these mechanisms. Previous literature in this field has focused on analyzing users’ perceptions and willingness to pay to use toll roads. However, there is still room for addressing additional aspects such as drivers’ adoption of ETC systems in these road networks allowing the payment of tolls electronically. The aim of this paper is to identify the explanatory factors influencing the adoption of ETC technologies by toll road drivers. To that end, we exploit a nationwide survey conducted to road users in interurban toll roads in Spain, and develop a multilevel logit framework to explore users’ adoption and position towards the use of electronic tolling. The research concludes that drivers’ tag ownership is mainly related to trip-related attributes, while personal socioeconomic characteristics play a minor role. Then, it is not possible to establish specific socioeconomic user market segments to direct policy efforts aimed at increasing the penetration of ETC. Furthermore, according to the results, delivering tag devices for free would be an effective policy measure to encourage individuals adopting electronic tolling and making additional use of toll roads, due to the benefits provided by ETC systems. Electronic toll collection (dpeaa)DE-He213 Toll roads (dpeaa)DE-He213 On-board unit (dpeaa)DE-He213 Stated preference survey (dpeaa)DE-He213 Gomez, Juan verfasserin aut Vassallo, José Manuel verfasserin aut Enthalten in Transportation Dordrecht [u.a.] : Springer Science + Business Media B.V., 1972 46(2017), 3 vom: 04. Nov., Seite 931-955 (DE-627)315299622 (DE-600)2015868-3 1572-9435 nnns volume:46 year:2017 number:3 day:04 month:11 pages:931-955 https://dx.doi.org/10.1007/s11116-017-9831-x lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER SSG-OPC-GGO SSG-OPC-ASE GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_26 GBV_ILN_31 GBV_ILN_32 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_120 GBV_ILN_138 GBV_ILN_150 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_170 GBV_ILN_171 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_636 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2031 GBV_ILN_2034 GBV_ILN_2037 GBV_ILN_2038 GBV_ILN_2039 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2070 GBV_ILN_2086 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2107 GBV_ILN_2108 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2116 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2144 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2188 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2446 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_2548 GBV_ILN_4012 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4336 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 74.75 ASE 55.80 ASE AR 46 2017 3 04 11 931-955
allfields_unstemmed	10.1007/s11116-017-9831-x doi (DE-627)SPR016832930 (SPR)s11116-017-9831-x-e DE-627 ger DE-627 rakwb eng 380 ASE 74.75 bkl 55.80 bkl Heras-Molina, Javier verfasserin aut Drivers’ adoption of electronic payment in the Spanish toll road network 2017 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Abstract Electronic Toll Collection (ETC) systems are based on tags, on-board units associated to personal bank accounts, used for paying tolls electronically. Despite the benefits associated to their use, acknowledged by public authorities among other stakeholders, these systems are relentlessly penetrating as a means for paying the use of roads worldwide. However, governments and infrastructure operators still have a great potential to increase the effectiveness and expediency of these mechanisms. Previous literature in this field has focused on analyzing users’ perceptions and willingness to pay to use toll roads. However, there is still room for addressing additional aspects such as drivers’ adoption of ETC systems in these road networks allowing the payment of tolls electronically. The aim of this paper is to identify the explanatory factors influencing the adoption of ETC technologies by toll road drivers. To that end, we exploit a nationwide survey conducted to road users in interurban toll roads in Spain, and develop a multilevel logit framework to explore users’ adoption and position towards the use of electronic tolling. The research concludes that drivers’ tag ownership is mainly related to trip-related attributes, while personal socioeconomic characteristics play a minor role. Then, it is not possible to establish specific socioeconomic user market segments to direct policy efforts aimed at increasing the penetration of ETC. Furthermore, according to the results, delivering tag devices for free would be an effective policy measure to encourage individuals adopting electronic tolling and making additional use of toll roads, due to the benefits provided by ETC systems. Electronic toll collection (dpeaa)DE-He213 Toll roads (dpeaa)DE-He213 On-board unit (dpeaa)DE-He213 Stated preference survey (dpeaa)DE-He213 Gomez, Juan verfasserin aut Vassallo, José Manuel verfasserin aut Enthalten in Transportation Dordrecht [u.a.] : Springer Science + Business Media B.V., 1972 46(2017), 3 vom: 04. Nov., Seite 931-955 (DE-627)315299622 (DE-600)2015868-3 1572-9435 nnns volume:46 year:2017 number:3 day:04 month:11 pages:931-955 https://dx.doi.org/10.1007/s11116-017-9831-x lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER SSG-OPC-GGO SSG-OPC-ASE GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_26 GBV_ILN_31 GBV_ILN_32 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_120 GBV_ILN_138 GBV_ILN_150 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_170 GBV_ILN_171 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_636 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2031 GBV_ILN_2034 GBV_ILN_2037 GBV_ILN_2038 GBV_ILN_2039 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2070 GBV_ILN_2086 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2107 GBV_ILN_2108 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2116 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2144 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2188 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2446 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_2548 GBV_ILN_4012 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4336 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 74.75 ASE 55.80 ASE AR 46 2017 3 04 11 931-955
allfieldsGer	10.1007/s11116-017-9831-x doi (DE-627)SPR016832930 (SPR)s11116-017-9831-x-e DE-627 ger DE-627 rakwb eng 380 ASE 74.75 bkl 55.80 bkl Heras-Molina, Javier verfasserin aut Drivers’ adoption of electronic payment in the Spanish toll road network 2017 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Abstract Electronic Toll Collection (ETC) systems are based on tags, on-board units associated to personal bank accounts, used for paying tolls electronically. Despite the benefits associated to their use, acknowledged by public authorities among other stakeholders, these systems are relentlessly penetrating as a means for paying the use of roads worldwide. However, governments and infrastructure operators still have a great potential to increase the effectiveness and expediency of these mechanisms. Previous literature in this field has focused on analyzing users’ perceptions and willingness to pay to use toll roads. However, there is still room for addressing additional aspects such as drivers’ adoption of ETC systems in these road networks allowing the payment of tolls electronically. The aim of this paper is to identify the explanatory factors influencing the adoption of ETC technologies by toll road drivers. To that end, we exploit a nationwide survey conducted to road users in interurban toll roads in Spain, and develop a multilevel logit framework to explore users’ adoption and position towards the use of electronic tolling. The research concludes that drivers’ tag ownership is mainly related to trip-related attributes, while personal socioeconomic characteristics play a minor role. Then, it is not possible to establish specific socioeconomic user market segments to direct policy efforts aimed at increasing the penetration of ETC. Furthermore, according to the results, delivering tag devices for free would be an effective policy measure to encourage individuals adopting electronic tolling and making additional use of toll roads, due to the benefits provided by ETC systems. Electronic toll collection (dpeaa)DE-He213 Toll roads (dpeaa)DE-He213 On-board unit (dpeaa)DE-He213 Stated preference survey (dpeaa)DE-He213 Gomez, Juan verfasserin aut Vassallo, José Manuel verfasserin aut Enthalten in Transportation Dordrecht [u.a.] : Springer Science + Business Media B.V., 1972 46(2017), 3 vom: 04. Nov., Seite 931-955 (DE-627)315299622 (DE-600)2015868-3 1572-9435 nnns volume:46 year:2017 number:3 day:04 month:11 pages:931-955 https://dx.doi.org/10.1007/s11116-017-9831-x lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER SSG-OPC-GGO SSG-OPC-ASE GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_26 GBV_ILN_31 GBV_ILN_32 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_120 GBV_ILN_138 GBV_ILN_150 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_170 GBV_ILN_171 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_636 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2031 GBV_ILN_2034 GBV_ILN_2037 GBV_ILN_2038 GBV_ILN_2039 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2070 GBV_ILN_2086 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2107 GBV_ILN_2108 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2116 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2144 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2188 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2446 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_2548 GBV_ILN_4012 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4336 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 74.75 ASE 55.80 ASE AR 46 2017 3 04 11 931-955
allfieldsSound	10.1007/s11116-017-9831-x doi (DE-627)SPR016832930 (SPR)s11116-017-9831-x-e DE-627 ger DE-627 rakwb eng 380 ASE 74.75 bkl 55.80 bkl Heras-Molina, Javier verfasserin aut Drivers’ adoption of electronic payment in the Spanish toll road network 2017 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier Abstract Electronic Toll Collection (ETC) systems are based on tags, on-board units associated to personal bank accounts, used for paying tolls electronically. Despite the benefits associated to their use, acknowledged by public authorities among other stakeholders, these systems are relentlessly penetrating as a means for paying the use of roads worldwide. However, governments and infrastructure operators still have a great potential to increase the effectiveness and expediency of these mechanisms. Previous literature in this field has focused on analyzing users’ perceptions and willingness to pay to use toll roads. However, there is still room for addressing additional aspects such as drivers’ adoption of ETC systems in these road networks allowing the payment of tolls electronically. The aim of this paper is to identify the explanatory factors influencing the adoption of ETC technologies by toll road drivers. To that end, we exploit a nationwide survey conducted to road users in interurban toll roads in Spain, and develop a multilevel logit framework to explore users’ adoption and position towards the use of electronic tolling. The research concludes that drivers’ tag ownership is mainly related to trip-related attributes, while personal socioeconomic characteristics play a minor role. Then, it is not possible to establish specific socioeconomic user market segments to direct policy efforts aimed at increasing the penetration of ETC. Furthermore, according to the results, delivering tag devices for free would be an effective policy measure to encourage individuals adopting electronic tolling and making additional use of toll roads, due to the benefits provided by ETC systems. Electronic toll collection (dpeaa)DE-He213 Toll roads (dpeaa)DE-He213 On-board unit (dpeaa)DE-He213 Stated preference survey (dpeaa)DE-He213 Gomez, Juan verfasserin aut Vassallo, José Manuel verfasserin aut Enthalten in Transportation Dordrecht [u.a.] : Springer Science + Business Media B.V., 1972 46(2017), 3 vom: 04. Nov., Seite 931-955 (DE-627)315299622 (DE-600)2015868-3 1572-9435 nnns volume:46 year:2017 number:3 day:04 month:11 pages:931-955 https://dx.doi.org/10.1007/s11116-017-9831-x lizenzpflichtig Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER SSG-OPC-GGO SSG-OPC-ASE GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_26 GBV_ILN_31 GBV_ILN_32 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_90 GBV_ILN_95 GBV_ILN_100 GBV_ILN_105 GBV_ILN_110 GBV_ILN_120 GBV_ILN_138 GBV_ILN_150 GBV_ILN_151 GBV_ILN_152 GBV_ILN_161 GBV_ILN_170 GBV_ILN_171 GBV_ILN_187 GBV_ILN_213 GBV_ILN_224 GBV_ILN_230 GBV_ILN_250 GBV_ILN_281 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_636 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2004 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2007 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2026 GBV_ILN_2027 GBV_ILN_2031 GBV_ILN_2034 GBV_ILN_2037 GBV_ILN_2038 GBV_ILN_2039 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2049 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2057 GBV_ILN_2059 GBV_ILN_2061 GBV_ILN_2064 GBV_ILN_2065 GBV_ILN_2068 GBV_ILN_2070 GBV_ILN_2086 GBV_ILN_2088 GBV_ILN_2093 GBV_ILN_2106 GBV_ILN_2107 GBV_ILN_2108 GBV_ILN_2110 GBV_ILN_2111 GBV_ILN_2112 GBV_ILN_2113 GBV_ILN_2116 GBV_ILN_2118 GBV_ILN_2119 GBV_ILN_2122 GBV_ILN_2129 GBV_ILN_2143 GBV_ILN_2144 GBV_ILN_2147 GBV_ILN_2148 GBV_ILN_2152 GBV_ILN_2153 GBV_ILN_2188 GBV_ILN_2190 GBV_ILN_2232 GBV_ILN_2336 GBV_ILN_2446 GBV_ILN_2470 GBV_ILN_2472 GBV_ILN_2507 GBV_ILN_2522 GBV_ILN_2548 GBV_ILN_4012 GBV_ILN_4035 GBV_ILN_4037 GBV_ILN_4046 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4242 GBV_ILN_4246 GBV_ILN_4249 GBV_ILN_4251 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4333 GBV_ILN_4334 GBV_ILN_4335 GBV_ILN_4336 GBV_ILN_4338 GBV_ILN_4393 GBV_ILN_4700 74.75 ASE 55.80 ASE AR 46 2017 3 04 11 931-955
language	English
source	Enthalten in Transportation 46(2017), 3 vom: 04. Nov., Seite 931-955 volume:46 year:2017 number:3 day:04 month:11 pages:931-955
sourceStr	Enthalten in Transportation 46(2017), 3 vom: 04. Nov., Seite 931-955 volume:46 year:2017 number:3 day:04 month:11 pages:931-955
format_phy_str_mv	Article
institution	findex.gbv.de
topic_facet	Electronic toll collection Toll roads On-board unit Stated preference survey
dewey-raw	380
isfreeaccess_bool	false
container_title	Transportation
authorswithroles_txt_mv	Heras-Molina, Javier @@aut@@ Gomez, Juan @@aut@@ Vassallo, José Manuel @@aut@@
publishDateDaySort_date	2017-11-04T00:00:00Z
hierarchy_top_id	315299622
dewey-sort	3380
id	SPR016832930
language_de	englisch
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author	Heras-Molina, Javier
spellingShingle	Heras-Molina, Javier ddc 380 bkl 74.75 bkl 55.80 misc Electronic toll collection misc Toll roads misc On-board unit misc Stated preference survey Drivers’ adoption of electronic payment in the Spanish toll road network
authorStr	Heras-Molina, Javier
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topic_title	380 ASE 74.75 bkl 55.80 bkl Drivers’ adoption of electronic payment in the Spanish toll road network Electronic toll collection (dpeaa)DE-He213 Toll roads (dpeaa)DE-He213 On-board unit (dpeaa)DE-He213 Stated preference survey (dpeaa)DE-He213
topic	ddc 380 bkl 74.75 bkl 55.80 misc Electronic toll collection misc Toll roads misc On-board unit misc Stated preference survey
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title	Drivers’ adoption of electronic payment in the Spanish toll road network
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title_full	Drivers’ adoption of electronic payment in the Spanish toll road network
author_sort	Heras-Molina, Javier
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author_browse	Heras-Molina, Javier Gomez, Juan Vassallo, José Manuel
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format_se	Elektronische Aufsätze
author-letter	Heras-Molina, Javier
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title_sort	drivers’ adoption of electronic payment in the spanish toll road network
title_auth	Drivers’ adoption of electronic payment in the Spanish toll road network
abstract	Abstract Electronic Toll Collection (ETC) systems are based on tags, on-board units associated to personal bank accounts, used for paying tolls electronically. Despite the benefits associated to their use, acknowledged by public authorities among other stakeholders, these systems are relentlessly penetrating as a means for paying the use of roads worldwide. However, governments and infrastructure operators still have a great potential to increase the effectiveness and expediency of these mechanisms. Previous literature in this field has focused on analyzing users’ perceptions and willingness to pay to use toll roads. However, there is still room for addressing additional aspects such as drivers’ adoption of ETC systems in these road networks allowing the payment of tolls electronically. The aim of this paper is to identify the explanatory factors influencing the adoption of ETC technologies by toll road drivers. To that end, we exploit a nationwide survey conducted to road users in interurban toll roads in Spain, and develop a multilevel logit framework to explore users’ adoption and position towards the use of electronic tolling. The research concludes that drivers’ tag ownership is mainly related to trip-related attributes, while personal socioeconomic characteristics play a minor role. Then, it is not possible to establish specific socioeconomic user market segments to direct policy efforts aimed at increasing the penetration of ETC. Furthermore, according to the results, delivering tag devices for free would be an effective policy measure to encourage individuals adopting electronic tolling and making additional use of toll roads, due to the benefits provided by ETC systems.
abstractGer	Abstract Electronic Toll Collection (ETC) systems are based on tags, on-board units associated to personal bank accounts, used for paying tolls electronically. Despite the benefits associated to their use, acknowledged by public authorities among other stakeholders, these systems are relentlessly penetrating as a means for paying the use of roads worldwide. However, governments and infrastructure operators still have a great potential to increase the effectiveness and expediency of these mechanisms. Previous literature in this field has focused on analyzing users’ perceptions and willingness to pay to use toll roads. However, there is still room for addressing additional aspects such as drivers’ adoption of ETC systems in these road networks allowing the payment of tolls electronically. The aim of this paper is to identify the explanatory factors influencing the adoption of ETC technologies by toll road drivers. To that end, we exploit a nationwide survey conducted to road users in interurban toll roads in Spain, and develop a multilevel logit framework to explore users’ adoption and position towards the use of electronic tolling. The research concludes that drivers’ tag ownership is mainly related to trip-related attributes, while personal socioeconomic characteristics play a minor role. Then, it is not possible to establish specific socioeconomic user market segments to direct policy efforts aimed at increasing the penetration of ETC. Furthermore, according to the results, delivering tag devices for free would be an effective policy measure to encourage individuals adopting electronic tolling and making additional use of toll roads, due to the benefits provided by ETC systems.
abstract_unstemmed	Abstract Electronic Toll Collection (ETC) systems are based on tags, on-board units associated to personal bank accounts, used for paying tolls electronically. Despite the benefits associated to their use, acknowledged by public authorities among other stakeholders, these systems are relentlessly penetrating as a means for paying the use of roads worldwide. However, governments and infrastructure operators still have a great potential to increase the effectiveness and expediency of these mechanisms. Previous literature in this field has focused on analyzing users’ perceptions and willingness to pay to use toll roads. However, there is still room for addressing additional aspects such as drivers’ adoption of ETC systems in these road networks allowing the payment of tolls electronically. The aim of this paper is to identify the explanatory factors influencing the adoption of ETC technologies by toll road drivers. To that end, we exploit a nationwide survey conducted to road users in interurban toll roads in Spain, and develop a multilevel logit framework to explore users’ adoption and position towards the use of electronic tolling. The research concludes that drivers’ tag ownership is mainly related to trip-related attributes, while personal socioeconomic characteristics play a minor role. Then, it is not possible to establish specific socioeconomic user market segments to direct policy efforts aimed at increasing the penetration of ETC. Furthermore, according to the results, delivering tag devices for free would be an effective policy measure to encourage individuals adopting electronic tolling and making additional use of toll roads, due to the benefits provided by ETC systems.
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title_short	Drivers’ adoption of electronic payment in the Spanish toll road network
url	https://dx.doi.org/10.1007/s11116-017-9831-x
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author2	Gomez, Juan Vassallo, José Manuel
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doi_str	10.1007/s11116-017-9831-x
up_date	2024-07-04T01:05:56.350Z
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fullrecord_marcxml	<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01000caa a22002652 4500</leader><controlfield tag="001">SPR016832930</controlfield><controlfield tag="003">DE-627</controlfield><controlfield tag="005">20220111041548.0</controlfield><controlfield tag="007">cr uuu---uuuuu</controlfield><controlfield tag="008">201006s2017 xx \|\|\|\|\|o 00\| \|\|eng c</controlfield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.1007/s11116-017-9831-x</subfield><subfield code="2">doi</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-627)SPR016832930</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(SPR)s11116-017-9831-x-e</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-627</subfield><subfield code="b">ger</subfield><subfield code="c">DE-627</subfield><subfield code="e">rakwb</subfield></datafield><datafield tag="041" ind1=" " ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="082" ind1="0" ind2="4"><subfield code="a">380</subfield><subfield code="q">ASE</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">74.75</subfield><subfield code="2">bkl</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">55.80</subfield><subfield code="2">bkl</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Heras-Molina, Javier</subfield><subfield code="e">verfasserin</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Drivers’ adoption of electronic payment in the Spanish toll road network</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="c">2017</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">Text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">Computermedien</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">Online-Ressource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">Abstract Electronic Toll Collection (ETC) systems are based on tags, on-board units associated to personal bank accounts, used for paying tolls electronically. Despite the benefits associated to their use, acknowledged by public authorities among other stakeholders, these systems are relentlessly penetrating as a means for paying the use of roads worldwide. However, governments and infrastructure operators still have a great potential to increase the effectiveness and expediency of these mechanisms. Previous literature in this field has focused on analyzing users’ perceptions and willingness to pay to use toll roads. However, there is still room for addressing additional aspects such as drivers’ adoption of ETC systems in these road networks allowing the payment of tolls electronically. The aim of this paper is to identify the explanatory factors influencing the adoption of ETC technologies by toll road drivers. To that end, we exploit a nationwide survey conducted to road users in interurban toll roads in Spain, and develop a multilevel logit framework to explore users’ adoption and position towards the use of electronic tolling. The research concludes that drivers’ tag ownership is mainly related to trip-related attributes, while personal socioeconomic characteristics play a minor role. Then, it is not possible to establish specific socioeconomic user market segments to direct policy efforts aimed at increasing the penetration of ETC. 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Drivers’ adoption of electronic payment in the Spanish toll road network

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