Identifying peer experts in online health forums

Background Online health forums have become increasingly popular over the past several years. They provide members with a platform to network with peers and share information, experiential advice, and support. Among the members of health forums, we define “peer experts” as a set of lay users who hav...
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Autor*in:	Vydiswaran, V.G.Vinod [verfasserIn] Reddy, Manoj

Format:	E-Artikel
Sprache:	Englisch

Erschienen:	2019

Schlagwörter:	Peer experts Health forum analysis Online health communities

Anmerkung:	© The Author(s) 2019

Übergeordnetes Werk:	Enthalten in: BMC medical informatics and decision making - London : BioMed Central, 2001, 19(2019), Suppl 3 vom: 04. Apr.
Übergeordnetes Werk:	volume:19 ; year:2019 ; number:Suppl 3 ; day:04 ; month:04

Links:	Volltext

DOI / URN:	10.1186/s12911-019-0782-3

Katalog-ID:	SPR028220935

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520			\|a Background Online health forums have become increasingly popular over the past several years. They provide members with a platform to network with peers and share information, experiential advice, and support. Among the members of health forums, we define “peer experts” as a set of lay users who have gained expertise on the particular health topic through personal experience, and who demonstrate credibility in responding to questions from other members. This paper aims to motivate the need to identify peer experts in health forums and study their characteristics. Methods We analyze profiles and activity of members of a popular online health forum and characterize the interaction behavior of peer experts. We study the temporal patterns of comments posted by lay users and peer experts to uncover how peer expertise is developed. We further train a supervised classifier to identify peer experts based on their activity level, textual features, and temporal progression of posts. Result A support vector machine classifier with radial basis function kernel was found to be the most suitable model among those studied. Features capturing the key semantic word classes and higher mean user activity were found to be most significant features. Conclusion We define a new class of members of health forums called peer experts, and present preliminary, yet promising, approaches to distinguish peer experts from novice users. Identifying such peer expertise could potentially help improve the perceived reliability and trustworthiness of information in community health forums.
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allfields	10.1186/s12911-019-0782-3 doi (DE-627)SPR028220935 (SPR)s12911-019-0782-3-e DE-627 ger DE-627 rakwb eng Vydiswaran, V.G.Vinod verfasserin aut Identifying peer experts in online health forums 2019 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © The Author(s) 2019 Background Online health forums have become increasingly popular over the past several years. They provide members with a platform to network with peers and share information, experiential advice, and support. Among the members of health forums, we define “peer experts” as a set of lay users who have gained expertise on the particular health topic through personal experience, and who demonstrate credibility in responding to questions from other members. This paper aims to motivate the need to identify peer experts in health forums and study their characteristics. Methods We analyze profiles and activity of members of a popular online health forum and characterize the interaction behavior of peer experts. We study the temporal patterns of comments posted by lay users and peer experts to uncover how peer expertise is developed. We further train a supervised classifier to identify peer experts based on their activity level, textual features, and temporal progression of posts. Result A support vector machine classifier with radial basis function kernel was found to be the most suitable model among those studied. Features capturing the key semantic word classes and higher mean user activity were found to be most significant features. Conclusion We define a new class of members of health forums called peer experts, and present preliminary, yet promising, approaches to distinguish peer experts from novice users. Identifying such peer expertise could potentially help improve the perceived reliability and trustworthiness of information in community health forums. Peer experts (dpeaa)DE-He213 Health forum analysis (dpeaa)DE-He213 Online health communities (dpeaa)DE-He213 Reddy, Manoj aut Enthalten in BMC medical informatics and decision making London : BioMed Central, 2001 19(2019), Suppl 3 vom: 04. Apr. (DE-627)328977306 (DE-600)2046490-3 1472-6947 nnns volume:19 year:2019 number:Suppl 3 day:04 month:04 https://dx.doi.org/10.1186/s12911-019-0782-3 kostenfrei Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER SSG-OLC-PHA GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_73 GBV_ILN_74 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_170 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2031 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2057 GBV_ILN_2061 GBV_ILN_2111 GBV_ILN_2113 GBV_ILN_2190 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 19 2019 Suppl 3 04 04
spelling	10.1186/s12911-019-0782-3 doi (DE-627)SPR028220935 (SPR)s12911-019-0782-3-e DE-627 ger DE-627 rakwb eng Vydiswaran, V.G.Vinod verfasserin aut Identifying peer experts in online health forums 2019 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © The Author(s) 2019 Background Online health forums have become increasingly popular over the past several years. They provide members with a platform to network with peers and share information, experiential advice, and support. Among the members of health forums, we define “peer experts” as a set of lay users who have gained expertise on the particular health topic through personal experience, and who demonstrate credibility in responding to questions from other members. This paper aims to motivate the need to identify peer experts in health forums and study their characteristics. Methods We analyze profiles and activity of members of a popular online health forum and characterize the interaction behavior of peer experts. We study the temporal patterns of comments posted by lay users and peer experts to uncover how peer expertise is developed. We further train a supervised classifier to identify peer experts based on their activity level, textual features, and temporal progression of posts. Result A support vector machine classifier with radial basis function kernel was found to be the most suitable model among those studied. Features capturing the key semantic word classes and higher mean user activity were found to be most significant features. Conclusion We define a new class of members of health forums called peer experts, and present preliminary, yet promising, approaches to distinguish peer experts from novice users. Identifying such peer expertise could potentially help improve the perceived reliability and trustworthiness of information in community health forums. Peer experts (dpeaa)DE-He213 Health forum analysis (dpeaa)DE-He213 Online health communities (dpeaa)DE-He213 Reddy, Manoj aut Enthalten in BMC medical informatics and decision making London : BioMed Central, 2001 19(2019), Suppl 3 vom: 04. Apr. (DE-627)328977306 (DE-600)2046490-3 1472-6947 nnns volume:19 year:2019 number:Suppl 3 day:04 month:04 https://dx.doi.org/10.1186/s12911-019-0782-3 kostenfrei Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER SSG-OLC-PHA GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_73 GBV_ILN_74 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_170 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2031 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2057 GBV_ILN_2061 GBV_ILN_2111 GBV_ILN_2113 GBV_ILN_2190 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 19 2019 Suppl 3 04 04
allfields_unstemmed	10.1186/s12911-019-0782-3 doi (DE-627)SPR028220935 (SPR)s12911-019-0782-3-e DE-627 ger DE-627 rakwb eng Vydiswaran, V.G.Vinod verfasserin aut Identifying peer experts in online health forums 2019 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © The Author(s) 2019 Background Online health forums have become increasingly popular over the past several years. They provide members with a platform to network with peers and share information, experiential advice, and support. Among the members of health forums, we define “peer experts” as a set of lay users who have gained expertise on the particular health topic through personal experience, and who demonstrate credibility in responding to questions from other members. This paper aims to motivate the need to identify peer experts in health forums and study their characteristics. Methods We analyze profiles and activity of members of a popular online health forum and characterize the interaction behavior of peer experts. We study the temporal patterns of comments posted by lay users and peer experts to uncover how peer expertise is developed. We further train a supervised classifier to identify peer experts based on their activity level, textual features, and temporal progression of posts. Result A support vector machine classifier with radial basis function kernel was found to be the most suitable model among those studied. Features capturing the key semantic word classes and higher mean user activity were found to be most significant features. Conclusion We define a new class of members of health forums called peer experts, and present preliminary, yet promising, approaches to distinguish peer experts from novice users. Identifying such peer expertise could potentially help improve the perceived reliability and trustworthiness of information in community health forums. Peer experts (dpeaa)DE-He213 Health forum analysis (dpeaa)DE-He213 Online health communities (dpeaa)DE-He213 Reddy, Manoj aut Enthalten in BMC medical informatics and decision making London : BioMed Central, 2001 19(2019), Suppl 3 vom: 04. Apr. (DE-627)328977306 (DE-600)2046490-3 1472-6947 nnns volume:19 year:2019 number:Suppl 3 day:04 month:04 https://dx.doi.org/10.1186/s12911-019-0782-3 kostenfrei Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER SSG-OLC-PHA GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_73 GBV_ILN_74 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_170 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2031 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2057 GBV_ILN_2061 GBV_ILN_2111 GBV_ILN_2113 GBV_ILN_2190 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 19 2019 Suppl 3 04 04
allfieldsGer	10.1186/s12911-019-0782-3 doi (DE-627)SPR028220935 (SPR)s12911-019-0782-3-e DE-627 ger DE-627 rakwb eng Vydiswaran, V.G.Vinod verfasserin aut Identifying peer experts in online health forums 2019 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © The Author(s) 2019 Background Online health forums have become increasingly popular over the past several years. They provide members with a platform to network with peers and share information, experiential advice, and support. Among the members of health forums, we define “peer experts” as a set of lay users who have gained expertise on the particular health topic through personal experience, and who demonstrate credibility in responding to questions from other members. This paper aims to motivate the need to identify peer experts in health forums and study their characteristics. Methods We analyze profiles and activity of members of a popular online health forum and characterize the interaction behavior of peer experts. We study the temporal patterns of comments posted by lay users and peer experts to uncover how peer expertise is developed. We further train a supervised classifier to identify peer experts based on their activity level, textual features, and temporal progression of posts. Result A support vector machine classifier with radial basis function kernel was found to be the most suitable model among those studied. Features capturing the key semantic word classes and higher mean user activity were found to be most significant features. Conclusion We define a new class of members of health forums called peer experts, and present preliminary, yet promising, approaches to distinguish peer experts from novice users. Identifying such peer expertise could potentially help improve the perceived reliability and trustworthiness of information in community health forums. Peer experts (dpeaa)DE-He213 Health forum analysis (dpeaa)DE-He213 Online health communities (dpeaa)DE-He213 Reddy, Manoj aut Enthalten in BMC medical informatics and decision making London : BioMed Central, 2001 19(2019), Suppl 3 vom: 04. Apr. (DE-627)328977306 (DE-600)2046490-3 1472-6947 nnns volume:19 year:2019 number:Suppl 3 day:04 month:04 https://dx.doi.org/10.1186/s12911-019-0782-3 kostenfrei Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER SSG-OLC-PHA GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_73 GBV_ILN_74 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_170 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2031 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2057 GBV_ILN_2061 GBV_ILN_2111 GBV_ILN_2113 GBV_ILN_2190 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 19 2019 Suppl 3 04 04
allfieldsSound	10.1186/s12911-019-0782-3 doi (DE-627)SPR028220935 (SPR)s12911-019-0782-3-e DE-627 ger DE-627 rakwb eng Vydiswaran, V.G.Vinod verfasserin aut Identifying peer experts in online health forums 2019 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © The Author(s) 2019 Background Online health forums have become increasingly popular over the past several years. They provide members with a platform to network with peers and share information, experiential advice, and support. Among the members of health forums, we define “peer experts” as a set of lay users who have gained expertise on the particular health topic through personal experience, and who demonstrate credibility in responding to questions from other members. This paper aims to motivate the need to identify peer experts in health forums and study their characteristics. Methods We analyze profiles and activity of members of a popular online health forum and characterize the interaction behavior of peer experts. We study the temporal patterns of comments posted by lay users and peer experts to uncover how peer expertise is developed. We further train a supervised classifier to identify peer experts based on their activity level, textual features, and temporal progression of posts. Result A support vector machine classifier with radial basis function kernel was found to be the most suitable model among those studied. Features capturing the key semantic word classes and higher mean user activity were found to be most significant features. Conclusion We define a new class of members of health forums called peer experts, and present preliminary, yet promising, approaches to distinguish peer experts from novice users. Identifying such peer expertise could potentially help improve the perceived reliability and trustworthiness of information in community health forums. Peer experts (dpeaa)DE-He213 Health forum analysis (dpeaa)DE-He213 Online health communities (dpeaa)DE-He213 Reddy, Manoj aut Enthalten in BMC medical informatics and decision making London : BioMed Central, 2001 19(2019), Suppl 3 vom: 04. Apr. (DE-627)328977306 (DE-600)2046490-3 1472-6947 nnns volume:19 year:2019 number:Suppl 3 day:04 month:04 https://dx.doi.org/10.1186/s12911-019-0782-3 kostenfrei Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER SSG-OLC-PHA GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_73 GBV_ILN_74 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_170 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_602 GBV_ILN_702 GBV_ILN_2001 GBV_ILN_2003 GBV_ILN_2005 GBV_ILN_2006 GBV_ILN_2008 GBV_ILN_2009 GBV_ILN_2010 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2015 GBV_ILN_2020 GBV_ILN_2021 GBV_ILN_2025 GBV_ILN_2031 GBV_ILN_2038 GBV_ILN_2044 GBV_ILN_2048 GBV_ILN_2050 GBV_ILN_2055 GBV_ILN_2056 GBV_ILN_2057 GBV_ILN_2061 GBV_ILN_2111 GBV_ILN_2113 GBV_ILN_2190 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4335 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 19 2019 Suppl 3 04 04
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They provide members with a platform to network with peers and share information, experiential advice, and support. Among the members of health forums, we define “peer experts” as a set of lay users who have gained expertise on the particular health topic through personal experience, and who demonstrate credibility in responding to questions from other members. This paper aims to motivate the need to identify peer experts in health forums and study their characteristics. Methods We analyze profiles and activity of members of a popular online health forum and characterize the interaction behavior of peer experts. We study the temporal patterns of comments posted by lay users and peer experts to uncover how peer expertise is developed. We further train a supervised classifier to identify peer experts based on their activity level, textual features, and temporal progression of posts. Result A support vector machine classifier with radial basis function kernel was found to be the most suitable model among those studied. Features capturing the key semantic word classes and higher mean user activity were found to be most significant features. Conclusion We define a new class of members of health forums called peer experts, and present preliminary, yet promising, approaches to distinguish peer experts from novice users. 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title	Identifying peer experts in online health forums
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title_full	Identifying peer experts in online health forums
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title_sort	identifying peer experts in online health forums
title_auth	Identifying peer experts in online health forums
abstract	Background Online health forums have become increasingly popular over the past several years. They provide members with a platform to network with peers and share information, experiential advice, and support. Among the members of health forums, we define “peer experts” as a set of lay users who have gained expertise on the particular health topic through personal experience, and who demonstrate credibility in responding to questions from other members. This paper aims to motivate the need to identify peer experts in health forums and study their characteristics. Methods We analyze profiles and activity of members of a popular online health forum and characterize the interaction behavior of peer experts. We study the temporal patterns of comments posted by lay users and peer experts to uncover how peer expertise is developed. We further train a supervised classifier to identify peer experts based on their activity level, textual features, and temporal progression of posts. Result A support vector machine classifier with radial basis function kernel was found to be the most suitable model among those studied. Features capturing the key semantic word classes and higher mean user activity were found to be most significant features. Conclusion We define a new class of members of health forums called peer experts, and present preliminary, yet promising, approaches to distinguish peer experts from novice users. Identifying such peer expertise could potentially help improve the perceived reliability and trustworthiness of information in community health forums. © The Author(s) 2019
abstractGer	Background Online health forums have become increasingly popular over the past several years. They provide members with a platform to network with peers and share information, experiential advice, and support. Among the members of health forums, we define “peer experts” as a set of lay users who have gained expertise on the particular health topic through personal experience, and who demonstrate credibility in responding to questions from other members. This paper aims to motivate the need to identify peer experts in health forums and study their characteristics. Methods We analyze profiles and activity of members of a popular online health forum and characterize the interaction behavior of peer experts. We study the temporal patterns of comments posted by lay users and peer experts to uncover how peer expertise is developed. We further train a supervised classifier to identify peer experts based on their activity level, textual features, and temporal progression of posts. Result A support vector machine classifier with radial basis function kernel was found to be the most suitable model among those studied. Features capturing the key semantic word classes and higher mean user activity were found to be most significant features. Conclusion We define a new class of members of health forums called peer experts, and present preliminary, yet promising, approaches to distinguish peer experts from novice users. Identifying such peer expertise could potentially help improve the perceived reliability and trustworthiness of information in community health forums. © The Author(s) 2019
abstract_unstemmed	Background Online health forums have become increasingly popular over the past several years. They provide members with a platform to network with peers and share information, experiential advice, and support. Among the members of health forums, we define “peer experts” as a set of lay users who have gained expertise on the particular health topic through personal experience, and who demonstrate credibility in responding to questions from other members. This paper aims to motivate the need to identify peer experts in health forums and study their characteristics. Methods We analyze profiles and activity of members of a popular online health forum and characterize the interaction behavior of peer experts. We study the temporal patterns of comments posted by lay users and peer experts to uncover how peer expertise is developed. We further train a supervised classifier to identify peer experts based on their activity level, textual features, and temporal progression of posts. Result A support vector machine classifier with radial basis function kernel was found to be the most suitable model among those studied. Features capturing the key semantic word classes and higher mean user activity were found to be most significant features. Conclusion We define a new class of members of health forums called peer experts, and present preliminary, yet promising, approaches to distinguish peer experts from novice users. Identifying such peer expertise could potentially help improve the perceived reliability and trustworthiness of information in community health forums. © The Author(s) 2019
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title_short	Identifying peer experts in online health forums
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up_date	2024-07-03T18:03:28.998Z
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Result A support vector machine classifier with radial basis function kernel was found to be the most suitable model among those studied. Features capturing the key semantic word classes and higher mean user activity were found to be most significant features. Conclusion We define a new class of members of health forums called peer experts, and present preliminary, yet promising, approaches to distinguish peer experts from novice users. 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Identifying peer experts in online health forums

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