Working with multicultural virtual teams: critical factors for facilitation, satisfaction and success
Abstract Information and communication technologies provide the necessary infrastructure for individuals from different cultures and locations to work and learn collaboratively. However the inner workings of such collaboration still keeps its mystery. In this literature review, the issues of how col...
Ausführliche Beschreibung
Gespeichert in:
| Autor*in: |
Cagiltay, Kursat [verfasserIn] |
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| Format: |
E-Artikel |
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| Sprache: |
Englisch |
| Erschienen: |
2015 |
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| Schlagwörter: |
Computer supported collaborative work (CSCW) |
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| Anmerkung: |
© Cagiltay et al. 2015. This is an Open Access article distributed under the terms of the Creative Commons Attribution License ( |
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| Übergeordnetes Werk: |
Enthalten in: Smart Learning Environments - Berlin : SpringerOpen, 2014, 2(2015), 1 vom: 13. Juni |
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| Übergeordnetes Werk: |
volume:2 ; year:2015 ; number:1 ; day:13 ; month:06 |
| Links: |
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| DOI / URN: |
10.1186/s40561-015-0018-7 |
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SPR036664030 |
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| 520 | |a Abstract Information and communication technologies provide the necessary infrastructure for individuals from different cultures and locations to work and learn collaboratively. However the inner workings of such collaboration still keeps its mystery. In this literature review, the issues of how collaborative work comes into being and develops in multicultural virtual teams, the ways to facilitate them and what makes the work in such a team satisfactory and successful are explored. More specifically, how communication works among team members who come from different cultural backgrounds in a context lacking social cues; how potential conflicts due to different cultural understandings on very basic issues are resolved; or how certain notions such as trust is formed, maintained, etc. In pursuit of exploring these concerns, various articles obtained from the conducted literature survey were examined to discover recurring issues. Based on the findings and interpretations from the literature, this paper provides strategies to overcome and leverage similarities and differences inherent in team members. The findings of this literature review are especially important for those people who are planning to organize activities, which involve collaborative multicultural virtual teams. | ||
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10.1186/s40561-015-0018-7 doi (DE-627)SPR036664030 (SPR)s40561-015-0018-7-e DE-627 ger DE-627 rakwb eng Cagiltay, Kursat verfasserin aut Working with multicultural virtual teams: critical factors for facilitation, satisfaction and success 2015 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © Cagiltay et al. 2015. This is an Open Access article distributed under the terms of the Creative Commons Attribution License ( Abstract Information and communication technologies provide the necessary infrastructure for individuals from different cultures and locations to work and learn collaboratively. However the inner workings of such collaboration still keeps its mystery. In this literature review, the issues of how collaborative work comes into being and develops in multicultural virtual teams, the ways to facilitate them and what makes the work in such a team satisfactory and successful are explored. More specifically, how communication works among team members who come from different cultural backgrounds in a context lacking social cues; how potential conflicts due to different cultural understandings on very basic issues are resolved; or how certain notions such as trust is formed, maintained, etc. In pursuit of exploring these concerns, various articles obtained from the conducted literature survey were examined to discover recurring issues. Based on the findings and interpretations from the literature, this paper provides strategies to overcome and leverage similarities and differences inherent in team members. The findings of this literature review are especially important for those people who are planning to organize activities, which involve collaborative multicultural virtual teams. Collaboration (dpeaa)DE-He213 Computer supported collaborative work (CSCW) (dpeaa)DE-He213 Computer mediated communication (CMC) (dpeaa)DE-He213 Cross-cultural issues (dpeaa)DE-He213 Distributed teams (dpeaa)DE-He213 Virtual Teams (dpeaa)DE-He213 Bichelmeyer, Barbara aut Kaplan Akilli, Goknur aut Enthalten in Smart Learning Environments Berlin : SpringerOpen, 2014 2(2015), 1 vom: 13. Juni (DE-627)805638547 (DE-600)2800615-X 2196-7091 nnns volume:2 year:2015 number:1 day:13 month:06 https://dx.doi.org/10.1186/s40561-015-0018-7 kostenfrei Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2014 GBV_ILN_2044 GBV_ILN_2086 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 2 2015 1 13 06 |
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10.1186/s40561-015-0018-7 doi (DE-627)SPR036664030 (SPR)s40561-015-0018-7-e DE-627 ger DE-627 rakwb eng Cagiltay, Kursat verfasserin aut Working with multicultural virtual teams: critical factors for facilitation, satisfaction and success 2015 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © Cagiltay et al. 2015. This is an Open Access article distributed under the terms of the Creative Commons Attribution License ( Abstract Information and communication technologies provide the necessary infrastructure for individuals from different cultures and locations to work and learn collaboratively. However the inner workings of such collaboration still keeps its mystery. In this literature review, the issues of how collaborative work comes into being and develops in multicultural virtual teams, the ways to facilitate them and what makes the work in such a team satisfactory and successful are explored. More specifically, how communication works among team members who come from different cultural backgrounds in a context lacking social cues; how potential conflicts due to different cultural understandings on very basic issues are resolved; or how certain notions such as trust is formed, maintained, etc. In pursuit of exploring these concerns, various articles obtained from the conducted literature survey were examined to discover recurring issues. Based on the findings and interpretations from the literature, this paper provides strategies to overcome and leverage similarities and differences inherent in team members. The findings of this literature review are especially important for those people who are planning to organize activities, which involve collaborative multicultural virtual teams. Collaboration (dpeaa)DE-He213 Computer supported collaborative work (CSCW) (dpeaa)DE-He213 Computer mediated communication (CMC) (dpeaa)DE-He213 Cross-cultural issues (dpeaa)DE-He213 Distributed teams (dpeaa)DE-He213 Virtual Teams (dpeaa)DE-He213 Bichelmeyer, Barbara aut Kaplan Akilli, Goknur aut Enthalten in Smart Learning Environments Berlin : SpringerOpen, 2014 2(2015), 1 vom: 13. Juni (DE-627)805638547 (DE-600)2800615-X 2196-7091 nnns volume:2 year:2015 number:1 day:13 month:06 https://dx.doi.org/10.1186/s40561-015-0018-7 kostenfrei Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2014 GBV_ILN_2044 GBV_ILN_2086 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 2 2015 1 13 06 |
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10.1186/s40561-015-0018-7 doi (DE-627)SPR036664030 (SPR)s40561-015-0018-7-e DE-627 ger DE-627 rakwb eng Cagiltay, Kursat verfasserin aut Working with multicultural virtual teams: critical factors for facilitation, satisfaction and success 2015 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © Cagiltay et al. 2015. This is an Open Access article distributed under the terms of the Creative Commons Attribution License ( Abstract Information and communication technologies provide the necessary infrastructure for individuals from different cultures and locations to work and learn collaboratively. However the inner workings of such collaboration still keeps its mystery. In this literature review, the issues of how collaborative work comes into being and develops in multicultural virtual teams, the ways to facilitate them and what makes the work in such a team satisfactory and successful are explored. More specifically, how communication works among team members who come from different cultural backgrounds in a context lacking social cues; how potential conflicts due to different cultural understandings on very basic issues are resolved; or how certain notions such as trust is formed, maintained, etc. In pursuit of exploring these concerns, various articles obtained from the conducted literature survey were examined to discover recurring issues. Based on the findings and interpretations from the literature, this paper provides strategies to overcome and leverage similarities and differences inherent in team members. The findings of this literature review are especially important for those people who are planning to organize activities, which involve collaborative multicultural virtual teams. Collaboration (dpeaa)DE-He213 Computer supported collaborative work (CSCW) (dpeaa)DE-He213 Computer mediated communication (CMC) (dpeaa)DE-He213 Cross-cultural issues (dpeaa)DE-He213 Distributed teams (dpeaa)DE-He213 Virtual Teams (dpeaa)DE-He213 Bichelmeyer, Barbara aut Kaplan Akilli, Goknur aut Enthalten in Smart Learning Environments Berlin : SpringerOpen, 2014 2(2015), 1 vom: 13. Juni (DE-627)805638547 (DE-600)2800615-X 2196-7091 nnns volume:2 year:2015 number:1 day:13 month:06 https://dx.doi.org/10.1186/s40561-015-0018-7 kostenfrei Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2014 GBV_ILN_2044 GBV_ILN_2086 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 2 2015 1 13 06 |
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10.1186/s40561-015-0018-7 doi (DE-627)SPR036664030 (SPR)s40561-015-0018-7-e DE-627 ger DE-627 rakwb eng Cagiltay, Kursat verfasserin aut Working with multicultural virtual teams: critical factors for facilitation, satisfaction and success 2015 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © Cagiltay et al. 2015. This is an Open Access article distributed under the terms of the Creative Commons Attribution License ( Abstract Information and communication technologies provide the necessary infrastructure for individuals from different cultures and locations to work and learn collaboratively. However the inner workings of such collaboration still keeps its mystery. In this literature review, the issues of how collaborative work comes into being and develops in multicultural virtual teams, the ways to facilitate them and what makes the work in such a team satisfactory and successful are explored. More specifically, how communication works among team members who come from different cultural backgrounds in a context lacking social cues; how potential conflicts due to different cultural understandings on very basic issues are resolved; or how certain notions such as trust is formed, maintained, etc. In pursuit of exploring these concerns, various articles obtained from the conducted literature survey were examined to discover recurring issues. Based on the findings and interpretations from the literature, this paper provides strategies to overcome and leverage similarities and differences inherent in team members. The findings of this literature review are especially important for those people who are planning to organize activities, which involve collaborative multicultural virtual teams. Collaboration (dpeaa)DE-He213 Computer supported collaborative work (CSCW) (dpeaa)DE-He213 Computer mediated communication (CMC) (dpeaa)DE-He213 Cross-cultural issues (dpeaa)DE-He213 Distributed teams (dpeaa)DE-He213 Virtual Teams (dpeaa)DE-He213 Bichelmeyer, Barbara aut Kaplan Akilli, Goknur aut Enthalten in Smart Learning Environments Berlin : SpringerOpen, 2014 2(2015), 1 vom: 13. Juni (DE-627)805638547 (DE-600)2800615-X 2196-7091 nnns volume:2 year:2015 number:1 day:13 month:06 https://dx.doi.org/10.1186/s40561-015-0018-7 kostenfrei Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2014 GBV_ILN_2044 GBV_ILN_2086 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 2 2015 1 13 06 |
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10.1186/s40561-015-0018-7 doi (DE-627)SPR036664030 (SPR)s40561-015-0018-7-e DE-627 ger DE-627 rakwb eng Cagiltay, Kursat verfasserin aut Working with multicultural virtual teams: critical factors for facilitation, satisfaction and success 2015 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © Cagiltay et al. 2015. This is an Open Access article distributed under the terms of the Creative Commons Attribution License ( Abstract Information and communication technologies provide the necessary infrastructure for individuals from different cultures and locations to work and learn collaboratively. However the inner workings of such collaboration still keeps its mystery. In this literature review, the issues of how collaborative work comes into being and develops in multicultural virtual teams, the ways to facilitate them and what makes the work in such a team satisfactory and successful are explored. More specifically, how communication works among team members who come from different cultural backgrounds in a context lacking social cues; how potential conflicts due to different cultural understandings on very basic issues are resolved; or how certain notions such as trust is formed, maintained, etc. In pursuit of exploring these concerns, various articles obtained from the conducted literature survey were examined to discover recurring issues. Based on the findings and interpretations from the literature, this paper provides strategies to overcome and leverage similarities and differences inherent in team members. The findings of this literature review are especially important for those people who are planning to organize activities, which involve collaborative multicultural virtual teams. Collaboration (dpeaa)DE-He213 Computer supported collaborative work (CSCW) (dpeaa)DE-He213 Computer mediated communication (CMC) (dpeaa)DE-He213 Cross-cultural issues (dpeaa)DE-He213 Distributed teams (dpeaa)DE-He213 Virtual Teams (dpeaa)DE-He213 Bichelmeyer, Barbara aut Kaplan Akilli, Goknur aut Enthalten in Smart Learning Environments Berlin : SpringerOpen, 2014 2(2015), 1 vom: 13. Juni (DE-627)805638547 (DE-600)2800615-X 2196-7091 nnns volume:2 year:2015 number:1 day:13 month:06 https://dx.doi.org/10.1186/s40561-015-0018-7 kostenfrei Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER GBV_ILN_11 GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_70 GBV_ILN_73 GBV_ILN_74 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_370 GBV_ILN_602 GBV_ILN_2014 GBV_ILN_2044 GBV_ILN_2086 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4326 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 2 2015 1 13 06 |
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Abstract Information and communication technologies provide the necessary infrastructure for individuals from different cultures and locations to work and learn collaboratively. However the inner workings of such collaboration still keeps its mystery. In this literature review, the issues of how collaborative work comes into being and develops in multicultural virtual teams, the ways to facilitate them and what makes the work in such a team satisfactory and successful are explored. More specifically, how communication works among team members who come from different cultural backgrounds in a context lacking social cues; how potential conflicts due to different cultural understandings on very basic issues are resolved; or how certain notions such as trust is formed, maintained, etc. In pursuit of exploring these concerns, various articles obtained from the conducted literature survey were examined to discover recurring issues. Based on the findings and interpretations from the literature, this paper provides strategies to overcome and leverage similarities and differences inherent in team members. The findings of this literature review are especially important for those people who are planning to organize activities, which involve collaborative multicultural virtual teams. © Cagiltay et al. 2015. This is an Open Access article distributed under the terms of the Creative Commons Attribution License ( |
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Abstract Information and communication technologies provide the necessary infrastructure for individuals from different cultures and locations to work and learn collaboratively. However the inner workings of such collaboration still keeps its mystery. In this literature review, the issues of how collaborative work comes into being and develops in multicultural virtual teams, the ways to facilitate them and what makes the work in such a team satisfactory and successful are explored. More specifically, how communication works among team members who come from different cultural backgrounds in a context lacking social cues; how potential conflicts due to different cultural understandings on very basic issues are resolved; or how certain notions such as trust is formed, maintained, etc. In pursuit of exploring these concerns, various articles obtained from the conducted literature survey were examined to discover recurring issues. Based on the findings and interpretations from the literature, this paper provides strategies to overcome and leverage similarities and differences inherent in team members. The findings of this literature review are especially important for those people who are planning to organize activities, which involve collaborative multicultural virtual teams. © Cagiltay et al. 2015. This is an Open Access article distributed under the terms of the Creative Commons Attribution License ( |
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Abstract Information and communication technologies provide the necessary infrastructure for individuals from different cultures and locations to work and learn collaboratively. However the inner workings of such collaboration still keeps its mystery. In this literature review, the issues of how collaborative work comes into being and develops in multicultural virtual teams, the ways to facilitate them and what makes the work in such a team satisfactory and successful are explored. More specifically, how communication works among team members who come from different cultural backgrounds in a context lacking social cues; how potential conflicts due to different cultural understandings on very basic issues are resolved; or how certain notions such as trust is formed, maintained, etc. In pursuit of exploring these concerns, various articles obtained from the conducted literature survey were examined to discover recurring issues. Based on the findings and interpretations from the literature, this paper provides strategies to overcome and leverage similarities and differences inherent in team members. The findings of this literature review are especially important for those people who are planning to organize activities, which involve collaborative multicultural virtual teams. © Cagiltay et al. 2015. This is an Open Access article distributed under the terms of the Creative Commons Attribution License ( |
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| score |
7.4016 |