Communicating with patients in the age of online portals—challenges and opportunities on the horizon for radiologists

Abstract The deployment of electronic patient portals increasingly allows patients throughout Europe to consult and share their radiology reports and images securely and timely online. Technical solutions and rules for releasing reports and images on patient portals may differ among institutions, re...
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Gespeichert in:

Autor*in:	Becker, Christoph D. [verfasserIn] Kotter, Elmar

Format:	E-Artikel
Sprache:	Englisch

Erschienen:	2022

Schlagwörter:	Online patient portals Professional issues Patient-centred communication Patient-centred radiology Patient-friendly radiology report

Anmerkung:	© The Author(s) 2022

Übergeordnetes Werk:	Enthalten in: Insights into imaging - Berlin : Springer, 2010, 13(2022), 1 vom: 04. Mai
Übergeordnetes Werk:	volume:13 ; year:2022 ; number:1 ; day:04 ; month:05

Links:	Volltext

DOI / URN:	10.1186/s13244-022-01222-7

Katalog-ID:	SPR046906320

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spelling	10.1186/s13244-022-01222-7 doi (DE-627)SPR046906320 (SPR)s13244-022-01222-7-e DE-627 ger DE-627 rakwb eng Becker, Christoph D. verfasserin (orcid)0000-0002-2110-113X aut Communicating with patients in the age of online portals—challenges and opportunities on the horizon for radiologists 2022 Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier © The Author(s) 2022 Abstract The deployment of electronic patient portals increasingly allows patients throughout Europe to consult and share their radiology reports and images securely and timely online. Technical solutions and rules for releasing reports and images on patient portals may differ among institutions, regions and countries, and radiologists should therefore be familiar with the criteria by which reports and images are made available to their patients. Radiologists may also be solicited by patients who wish to discuss complex or critical imaging findings directly with the imaging expert who is responsible for the diagnosis. This emphasises the importance of radiologists’ communication skills as well as appropriate and efficient communication pathways and methods including electronic tools. Radiologists may also have to think about adapting reports as their final product in order to enable both referrers and patients to understand imaging findings. Actionable reports for a medical audience require structured, organ-specific terms and quantitative information, whereas patient-friendly summaries should preferably be based on consumer health language and include explanatory multimedia support or hyperlinks. Owing to the cultural and linguistic diversity in Europe dedicated solutions will require close collaboration between radiologists, patient representatives and software developers; software tools using artificial intelligence and natural language processing could potentially be useful in this context. By engaging actively in the challenges that are associated with increased communication with their patients, radiologists will not only have the opportunity to contribute to patient-centred care, but also to enhance the clinical relevance and the visibility of their profession. Online patient portals (dpeaa)DE-He213 Professional issues (dpeaa)DE-He213 Patient-centred communication (dpeaa)DE-He213 Patient-centred radiology (dpeaa)DE-He213 Patient-friendly radiology report (dpeaa)DE-He213 Kotter, Elmar aut Enthalten in Insights into imaging Berlin : Springer, 2010 13(2022), 1 vom: 04. Mai (DE-627)621547425 (DE-600)2543323-4 1869-4101 nnns volume:13 year:2022 number:1 day:04 month:05 https://dx.doi.org/10.1186/s13244-022-01222-7 kostenfrei Volltext GBV_USEFLAG_A SYSFLAG_A GBV_SPRINGER GBV_ILN_20 GBV_ILN_22 GBV_ILN_23 GBV_ILN_24 GBV_ILN_31 GBV_ILN_39 GBV_ILN_40 GBV_ILN_60 GBV_ILN_62 GBV_ILN_63 GBV_ILN_65 GBV_ILN_69 GBV_ILN_73 GBV_ILN_74 GBV_ILN_95 GBV_ILN_105 GBV_ILN_110 GBV_ILN_151 GBV_ILN_161 GBV_ILN_170 GBV_ILN_206 GBV_ILN_213 GBV_ILN_230 GBV_ILN_285 GBV_ILN_293 GBV_ILN_602 GBV_ILN_2005 GBV_ILN_2009 GBV_ILN_2011 GBV_ILN_2014 GBV_ILN_2055 GBV_ILN_2111 GBV_ILN_4012 GBV_ILN_4037 GBV_ILN_4112 GBV_ILN_4125 GBV_ILN_4126 GBV_ILN_4249 GBV_ILN_4277 GBV_ILN_4305 GBV_ILN_4306 GBV_ILN_4307 GBV_ILN_4313 GBV_ILN_4322 GBV_ILN_4323 GBV_ILN_4324 GBV_ILN_4325 GBV_ILN_4338 GBV_ILN_4367 GBV_ILN_4700 AR 13 2022 1 04 05
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author	Becker, Christoph D.
spellingShingle	Becker, Christoph D. misc Online patient portals misc Professional issues misc Patient-centred communication misc Patient-centred radiology misc Patient-friendly radiology report Communicating with patients in the age of online portals—challenges and opportunities on the horizon for radiologists
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topic_title	Communicating with patients in the age of online portals—challenges and opportunities on the horizon for radiologists Online patient portals (dpeaa)DE-He213 Professional issues (dpeaa)DE-He213 Patient-centred communication (dpeaa)DE-He213 Patient-centred radiology (dpeaa)DE-He213 Patient-friendly radiology report (dpeaa)DE-He213
topic	misc Online patient portals misc Professional issues misc Patient-centred communication misc Patient-centred radiology misc Patient-friendly radiology report
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title_sort	communicating with patients in the age of online portals—challenges and opportunities on the horizon for radiologists
title_auth	Communicating with patients in the age of online portals—challenges and opportunities on the horizon for radiologists
abstract	Abstract The deployment of electronic patient portals increasingly allows patients throughout Europe to consult and share their radiology reports and images securely and timely online. Technical solutions and rules for releasing reports and images on patient portals may differ among institutions, regions and countries, and radiologists should therefore be familiar with the criteria by which reports and images are made available to their patients. Radiologists may also be solicited by patients who wish to discuss complex or critical imaging findings directly with the imaging expert who is responsible for the diagnosis. This emphasises the importance of radiologists’ communication skills as well as appropriate and efficient communication pathways and methods including electronic tools. Radiologists may also have to think about adapting reports as their final product in order to enable both referrers and patients to understand imaging findings. Actionable reports for a medical audience require structured, organ-specific terms and quantitative information, whereas patient-friendly summaries should preferably be based on consumer health language and include explanatory multimedia support or hyperlinks. Owing to the cultural and linguistic diversity in Europe dedicated solutions will require close collaboration between radiologists, patient representatives and software developers; software tools using artificial intelligence and natural language processing could potentially be useful in this context. By engaging actively in the challenges that are associated with increased communication with their patients, radiologists will not only have the opportunity to contribute to patient-centred care, but also to enhance the clinical relevance and the visibility of their profession. © The Author(s) 2022
abstractGer	Abstract The deployment of electronic patient portals increasingly allows patients throughout Europe to consult and share their radiology reports and images securely and timely online. Technical solutions and rules for releasing reports and images on patient portals may differ among institutions, regions and countries, and radiologists should therefore be familiar with the criteria by which reports and images are made available to their patients. Radiologists may also be solicited by patients who wish to discuss complex or critical imaging findings directly with the imaging expert who is responsible for the diagnosis. This emphasises the importance of radiologists’ communication skills as well as appropriate and efficient communication pathways and methods including electronic tools. Radiologists may also have to think about adapting reports as their final product in order to enable both referrers and patients to understand imaging findings. Actionable reports for a medical audience require structured, organ-specific terms and quantitative information, whereas patient-friendly summaries should preferably be based on consumer health language and include explanatory multimedia support or hyperlinks. Owing to the cultural and linguistic diversity in Europe dedicated solutions will require close collaboration between radiologists, patient representatives and software developers; software tools using artificial intelligence and natural language processing could potentially be useful in this context. By engaging actively in the challenges that are associated with increased communication with their patients, radiologists will not only have the opportunity to contribute to patient-centred care, but also to enhance the clinical relevance and the visibility of their profession. © The Author(s) 2022
abstract_unstemmed	Abstract The deployment of electronic patient portals increasingly allows patients throughout Europe to consult and share their radiology reports and images securely and timely online. Technical solutions and rules for releasing reports and images on patient portals may differ among institutions, regions and countries, and radiologists should therefore be familiar with the criteria by which reports and images are made available to their patients. Radiologists may also be solicited by patients who wish to discuss complex or critical imaging findings directly with the imaging expert who is responsible for the diagnosis. This emphasises the importance of radiologists’ communication skills as well as appropriate and efficient communication pathways and methods including electronic tools. Radiologists may also have to think about adapting reports as their final product in order to enable both referrers and patients to understand imaging findings. Actionable reports for a medical audience require structured, organ-specific terms and quantitative information, whereas patient-friendly summaries should preferably be based on consumer health language and include explanatory multimedia support or hyperlinks. Owing to the cultural and linguistic diversity in Europe dedicated solutions will require close collaboration between radiologists, patient representatives and software developers; software tools using artificial intelligence and natural language processing could potentially be useful in this context. By engaging actively in the challenges that are associated with increased communication with their patients, radiologists will not only have the opportunity to contribute to patient-centred care, but also to enhance the clinical relevance and the visibility of their profession. © The Author(s) 2022
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title_short	Communicating with patients in the age of online portals—challenges and opportunities on the horizon for radiologists
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Communicating with patients in the age of online portals—challenges and opportunities on the horizon for radiologists

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